Masterclass banner: Learning by design: Using behavioural science to engage hospitality staff with photos of Shelley Hoppe (Founder of BEHAVES) and Bethany Paterson (Head of Learning Experience at Mapal Group).

Learning by design: Using behavioural science to engage hospitality staff

Join us for an exclusive, free masterclass on Learning by design: Using behavioural science to engage hospitality staff. In this session, you’ll discover how to design more effective and engaging learning experiences for your team, using proven behavioural science principles to drive behaviour change and boost performance.

Why attend?
In today’s competitive hospitality environment, it’s essential to create training that not only educates but also inspires lasting change. This masterclass will walk you through the key strategies for aligning your training with the latest Worker Protection Act updates and making your content truly stick.

Key takeaways:

  • Behavioural science in action: Learn how to use behavioural science to create engaging, scientifically-effective training content
  • Effective learning design: Master the dos and don’ts of designing learning experiences that lead to real, measurable behaviour change
  • Compliance and training: See how the Worker Protection Act informs your training design and compliance efforts
  • Maximise engagement: Practical insights on boosting employee engagement and ensuring your training is effective and impactful

Why watch?

  • Gain actionable insights into improving your organisation’s learning experience and compliance effectiveness
  • Discover strategies to enhance engagement and create lasting behaviour change within your team
  • Learn from experts in the field of learning design and behavioural science

CONTRIBUTORS TO THIS MASTERCLASS INCLUDE:

CONTRIBUTORS AND GUESTS ON THIS MASTERCLASS

Smiling woman with long blonde hair and a dark top, shown against a solid purple circular background.

Shelley Hoppe

Founder of BEHAVES Academy

A person with long, straight platinum blonde hair and facial piercings smiles at the camera. The background is a solid dark purple circle.

Bethany Paterson

Head of Learning Solutions