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Hospitality resources and insights hub

Choose the resources that interest you the most

Whitepaper

Lessons in people-first data report

Published
10.07.2025

Explore how hospitality leaders can go beyond box-ticking metrics to measure what truly matters.

View the whitepaper
Whitepaper

Using the right data to drive action report

Published
24.06.2025

This guide explores how hospitality teams can turn real-time feedback, sentiment tracking and training insights into stronger culture, better retention and happier guests

View the whitepaper
Whitepaper

Peak season in hospitality: onboard better, faster and more sustainably

Published
09.06.2025

Onboard faster and smarter this peak season with tips from Levy UK, Generator Hotels & more in this practical hospitality guide.

View the whitepaper
Whitepaper

How career development powers retention and performance in hospitality

Published
02.06.2025

Discover how tailored learning, visible progression paths and empowered managers can transform hospitality retention.

View the whitepaper
Whitepaper

Why strong onboarding matters: saving time, reducing turnover and strengthening teams

Published
02.06.2025

Why strong onboarding matters: saving time, reducing turnover and strengthening teams

View the whitepaper
Whitepaper

Communicating change with clarity and care eGuide

Published
27.05.2025

Download this practical guide to communicating change in hospitality teams

View the whitepaper
Whitepaper

Developing hospitality talent webinar notes

Published
01.05.2025

Take a look at the notes from the William Reed webinar, discussing how to recognise and develop hospitality talent

View the whitepaper
Whitepaper

Balancing recognition and development

Published
30.01.2025

Discover how to balance your team's reward system to motivate and retain hospitality managers with our latest report

View the whitepaper
Whitepaper

Building better leaders with Leadership Collections

Published
22.12.2024

Learn how Mapal's Leadership Collections can help prepare your managers for success

View the whitepaper
Whitepaper

Fuelling hospitality employee growth with Leaderboards and Challenges

Published
18.11.2024

Learn how Mapal's Leaderboards and Challenges can engage and motivate your hospitality staff in their learning journey

View the whitepaper
Whitepaper

The science of play: How and why Mapal gamifies staff learning

Published
18.11.2024

Learn how Mapal's Learning Solutions team builds the learning content for your staff

View the whitepaper
Whitepaper

Neurodiversity in hospitality eGuide

Published
24.07.2024

Learn how to harness the power of neurodiversity in hospitality

View the whitepaper
Motivating employees

Articles, whitepapers and video resources to help you with motivating employees →

SOP's

Articles, whitepapers and video resources to help you with Standard Operating Procedures →

Enhancing customer experience

Articles, whitepapers and video resources to help you with enhancing customer experience →

Increase revenue

Articles, whitepapers and video resources to help restaurants increase revenue →

Business performance

Articles, whitepapers and video resources to help improve restaurant business performance →

Operational efficiency

Articles, whitepapers and video resources that help with restaurant operational efficiency →

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