Videos, whitepapers and hospitality articles on review management
Read our hospitality articles on review management and discover the potential of leveraging your online customer feedback.
Learn more about review management with our hospitality articles
Six ways to grow your online reviews
Positive customer reviews are vital to your brand reputation. Here are six ways to increase your online reviews and improve your business performance.
The power of improving employee experience in hospitality
Join us to discover the power of improving hospitality employee engagement to increase retention, guest satisfaction and your overall revenue
How Google My Business listings drive hospitality venue footfall
Building your business profile on Google helps to improve your local rank and attract more customers.
Why Google business reviews are putting Tripadvisor in the shade
The range of different customer review platforms can leave the best of us bewildered. But as far as the hospitality industry goes, Google business reviews, (or GMB - Google My Business) are powering ahead of its main competitor, Tripadvisor.
Reputation by MAPAL helps La Mafia improve service, menu planning and team organisation
