A digital graphic reads, Fuelling hospitality employee growth with Leaderboards and Challenges, next to an open tablet and booklet featuring similar branding.

‘Friendly competition’ your way to staff engagement

In today’s hospitality industry, creating a motivated and skilled workforce is more critical than ever. With rising competition and a rapidly evolving sector, the industry is seeking innovative ways to improve employee learning and retention.

Well, we’ve got you covered.

This report, Fuelling hospitality employee growth with Leaderboards and Challenges, explores how integrating gamification techniques, in the shape of Leaderboards and Challenges, can enhance learning experiences, boost engagement and drive measurable results.

A tablet displays a cover reading Fuelling hospitality employee growth with Leaderboards and Challenges over an image of restaurant staff, with additional document pages visible underneath.

Download now to:

  • Understand the impact of gamification: Explore how Leaderboards and Challenges can transform traditional learning methods, making learning more engaging and effective
  • Gain strategies for implementation: Gain insights into best practices for incorporating gamified elements into your existing learning programs to maximise employee participation and motivation
  • Measure success: Learn how to assess the effectiveness of gamified learning initiatives and their direct impact on employee performance and guest satisfaction
  • Create a culture of continuous learning: Discover how Leaderboards and Challenges foster a culture where employees are motivated to improve and develop their skills over time

And much more…

In collaboration with:

Portrait of a woman next to text: Abbie Macpherson, Head of Digital Design within the Learning Solutions team, MAPAL Group.

Abbie Macpherson is the Head of Digital Design within the Learning Solutions team at Mapal. After 10 years of experience in graphic and digital design Abbie now heads up the design team who create all our Core and Bespoke resources across the platform. Abbie has been integral to the evolution of our resources over the last five years, by nurturing and developing her brilliant team.

Headshot of a smiling woman with wavy hair next to text: Hannah Barr, Product Owner for Mapal One, and the Mapal group logo.

Hannah Barr is the Product Owner for Mapal One. Hannah loves that she gets a chance to combine her passion for software and hospitality in one. Coming originally from a background of working in bars and cafes, she enjoys looking for pragmatic and realistic software solutions. In order to do this she brings in years of account and project management experience to work with teams across the business to improve our product.

A name badge for Ash Millar, Content & Events Co-ordinator for the UK and Nordics at Mapal Group, featuring a smiling person with long brown hair and the Mapal Group logo.

Ash Millar is the Content & Events Coordinator for the UK and Nordics at Mapal. After six years in the entertainment industry, Ash found her way back to hospitality, where it all began (she was a bartender and bar supervisor for many years). With a mix of industry savvy and a creative flair, Ash brings an authentic, hands-on perspective to every event and story she crafts.