{"id":4063,"date":"2022-09-01T10:54:20","date_gmt":"2022-09-01T09:54:20","guid":{"rendered":"https:\/\/mapalstg.wpengine.com\/fr\/?post_type=resource&#038;p=4063"},"modified":"2026-09-06T19:23:38","modified_gmt":"2026-09-06T18:23:38","slug":"regles-normes-hotellerie-restauration","status":"publish","type":"resource","link":"https:\/\/mapal-os.com\/fr\/securite-alimentaire\/regles-normes-hotellerie-restauration\/","title":{"rendered":"Les r\u00e8gles et normes de l\u2019h\u00f4tellerie-restauration : le guide complet pour la conformit\u00e9 de votre \u00e9tablissement"},"content":{"rendered":"\n<section class=\"wp-block-mapal-vertical-section alignfull vertical-section is-layout-flow wp-block-mapal-vertical-section-is-layout-flow\">\n\t\n\t<div class=\"wp-block-cover alignfull is-light vertical-section__container\">\n\t\t<span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-background-color has-background-dim-100 has-background-dim\"><\/span>\n\t\t<div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n\t\t\t\n\t\t\t<div class=\"wp-block-group vertical-section__row is-layout-grid wp-container-core-group-is-layout-79dc550c wp-block-group-is-layout-grid\">\n\t\t\t\t\n\t\t\t\t<div class=\"wp-block-group vertical-section__content is-layout-constrained wp-block-group-is-layout-constrained\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-block-mapal-content-section content-section wp-block-group mapal-pattern-resource-starter-content\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-block-columns content-section__columns is-layout-flex wp-container-core-columns-is-layout-c7ebd8d6 wp-block-columns-is-layout-flex\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-block-column wp-block-column--left is-layout-flow wp-block-column-is-layout-flow\">\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"400\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/10\/2026\/08\/FR_EGUIDE_An_expert_guide_to_compliance_with_hospitality_rules_and_regulations_Banner_for_TYPO3.png\" alt=\"\" class=\"wp-image-4047\" srcset=\"https:\/\/mapal-os.com\/fr\/wp-content\/uploads\/sites\/10\/2026\/08\/FR_EGUIDE_An_expert_guide_to_compliance_with_hospitality_rules_and_regulations_Banner_for_TYPO3.png 1200w, https:\/\/mapal-os.com\/fr\/wp-content\/uploads\/sites\/10\/2026\/08\/FR_EGUIDE_An_expert_guide_to_compliance_with_hospitality_rules_and_regulations_Banner_for_TYPO3-300x100.png 300w, https:\/\/mapal-os.com\/fr\/wp-content\/uploads\/sites\/10\/2026\/08\/FR_EGUIDE_An_expert_guide_to_compliance_with_hospitality_rules_and_regulations_Banner_for_TYPO3-1024x341.png 1024w, https:\/\/mapal-os.com\/fr\/wp-content\/uploads\/sites\/10\/2026\/08\/FR_EGUIDE_An_expert_guide_to_compliance_with_hospitality_rules_and_regulations_Banner_for_TYPO3-768x256.png 768w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" 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\u00eates restaurateur ou h\u00f4telier ? Vous \u00eates sur le point d\u2019ouvrir un \u00e9tablissement ? Alors, vous devez savoir que <strong>le respect de la r\u00e9glementation en vigueur pour les bars et les restaurants est absolument indispensable<\/strong>. En effet, ces lois ont un impact direct sur la mani\u00e8re dont vous g\u00e9rez votre activit\u00e9.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En France, la r\u00e9glementation relative \u00e0 l\u2019ouverture et \u00e0 la gestion d\u2019un restaurant ou d\u2019un bar est articul\u00e9e sur 4 \u00e9l\u00e9ments majeurs : <strong>l&#8217;acool, les aliments, l&#8217;hygi\u00e8ne et la s\u00e9curit\u00e9<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ainsi, nous avons con\u00e7u ce guide dans le but de pr\u00e9senter et d\u2019expliquer les diff\u00e9rentes r\u00e9glementations relatives aux restaurants, bars et caf\u00e9s dont il vous faudra tenir compte. Nous nous concentrerons notamment sur les aspects suivants :\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li> \t<p>Licences\u00a0\u00a0<\/p> \t<\/li>\n\n<li> \t<p>Sant\u00e9 et s\u00e9curit\u00e9\u00a0\u00a0\u00a0<\/p> \t<\/li>\n\n<li> \t<p>Hygi\u00e8ne et s\u00e9curit\u00e9 alimentaire\u00a0\u00a0<\/p> \t<\/li>\n\n<li> \t<p>Pr\u00e9vention incendie\u00a0<\/p> \t<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li> \t<p>D\u00e9veloppement durable\u00a0<\/p> \t<\/li>\n\n<li> \t<p>Protection des consommateurs\u00a0\u00a0<\/p> \t<\/li>\n\n<li> \t<p>Ressources humaines<\/p> \t<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Le respect de la r\u00e9glementation vous permet d&#8217;\u00e9viter bon nombre d\u2019incidents et de sanctions. Il permet \u00e9galement d&#8217;assurer le fonctionnement et la r\u00e9putation de votre entreprise, et de\u00a0<strong>garantir la s\u00e9curit\u00e9 et la satisfaction de vos clients et de vos employ\u00e9s !\u00a0<\/strong><\/p>\n\n\n\n<h2 id=\"c42628\" class=\"wp-block-heading is-style-heading-4\">Comment l&#8217;innovation technologique en restauration peut-elle vous aider \u00e0 respecter la r\u00e9glementation ?<\/h2>\n\n\n<figure class=\"wp-block-image size-large\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" viewbox=\"0 0 1643 1000\" class=\"wp-image-4049 wp-block-image__svg\" aria-hidden=\"true\" focusable=\"false\"><defs><style>.cls-1,.cls-2{fill:#fff;}.cls-1,.cls-3{stroke:#362056;stroke-width:5px;}.cls-1,.cls-4{stroke-linecap:round;stroke-linejoin:round;}.cls-3{stroke-miterlimit:10;}.cls-3,.cls-4{fill:none;}.cls-4{stroke:#43becc;stroke-width:20px;}<\/style><\/defs><path class=\"cls-4\" d=\"M1376.29,747.79c22.92-6.8,44.84-16.94,64.87-29.99\"><\/path><g><g><g><g><rect class=\"cls-1\" x=\"416.45\" y=\"115\" width=\"185.24\" height=\"325.59\" rx=\"8.92\" ry=\"8.92\"><\/rect><rect class=\"cls-1\" x=\"446.39\" y=\"144\" width=\"125.37\" height=\"218\" rx=\"8.92\" ry=\"8.92\"><\/rect><\/g><circle class=\"cls-1\" cx=\"509.07\" cy=\"400.27\" r=\"15.44\"><\/circle><\/g><g><g><rect class=\"cls-1\" x=\"951.97\" y=\"571.21\" width=\"441.61\" height=\"351.79\" rx=\"8.92\" ry=\"8.92\"><\/rect><rect class=\"cls-1\" x=\"991.52\" y=\"606.29\" width=\"310.62\" height=\"278.81\" rx=\"8.92\" ry=\"8.92\"><\/rect><\/g><ellipse class=\"cls-1\" cx=\"1348.82\" cy=\"747.11\" rx=\"16.37\" ry=\"16.68\"><\/ellipse><\/g><path class=\"cls-4\" d=\"M46.71,438.53c33.81-9.75,74.11-18.3,101.09,4.19,14.42,12.03,21.49,30.59,26.09,48.73,12.33,48.67,13.97,105.69,52.61,138.01,18.91,15.81,44.19,22.66,68.89,23.05,65.43,1.03,123.88-39.27,172.7-82.6,76.37-67.77,141.76-146.95,217.26-215.68,75.5-68.73,164.57-128.18,265.65-144.29,31.51-5.02,68.12-4,89.65,19.42,12.67,13.77,17.57,32.8,20.78,51.19,17.48,100.17-2.65,202.66-2.86,304.33-.1,47.55,6.68,100.27,42.85,131.39,19.06,16.4,44.17,24.51,69.21,27.38,95.31,10.92,314.35-137.13,412.51-186.87\"><\/path><g><polygon class=\"cls-2\" points=\"459.22 780.2 473.61 764.5 657.32 771.93 656.83 781.51 459.22 780.2\"><\/polygon><path class=\"cls-1\" d=\"M536.13,702.08c-27.26,24.12-52.79,50.36-76.29,78.43,315.09,2.96,679.5,11.37,722.29,1.82-22.42-28.25-45.59-55.4-71.79-79.87\"><\/path><path class=\"cls-1\" d=\"M1110.57,702.14c-10.94-319.61,10.64-391.5-11.49-416.98-11.48-13.22-544.77-7.49-561,7.98-12.91,12.3-20.69,16.63-2.16,409.23,87.57-.64,175.17-1.29,262.69,1.67,103.92,3.51,209.8-1.9,311.96-1.9Z\"><\/path><path class=\"cls-3\" d=\"M562.17,661.87c0,1.87,.06,3.92,1.25,5.33,1.41,1.67,3.85,1.8,5.99,1.79,165.73-.39,331.46-1.51,497.18-3.34,2.55-.03,5.4-.18,7.18-2.07,1.85-1.97,1.85-5.05,1.73-7.79-4.81-110.82-5.75-221.83-2.82-332.72,.08-3.11-.02-6.66-2.31-8.67-1.79-1.57-4.35-1.65-6.69-1.65-84.56,.02-467.91,8.5-501.53,9.25-1.3,.03-2.34,1.13-2.33,2.48,.29,25.62,2.39,247.44,2.34,337.39Z\"><\/path><path class=\"cls-1\" d=\"M946.66,735.28s-55.08-.43-83.42,.33c-23.55,.63-158.52-.23-158.52-.23,0,0-10.24,15.26-12.91,23.68,35.08-1.08,59.27-1.51,94.35-.45,16.86,.51,89.23,.28,108.23,.22,24.8-.08,61.42-.27,61.42-.27l-9.14-23.28Z\"><\/path><\/g><\/g><path class=\"cls-1\" d=\"M952.02,403.48c2.51,2.69,2.51,7.06,0,9.76l-149.21,160.1-25.8,27.69c-2.51,2.7-6.58,2.7-9.1,0l-25.8-27.69-38.68-41.5c-2.51-2.69-2.51-7.06,0-9.76l21.25-22.8c2.51-2.69,6.58-2.69,9.09,0l34.13,36.62c2.51,2.69,6.58,2.69,9.09,0l144.66-155.22c2.51-2.69,6.58-2.69,9.09,0l21.25,22.8Z\"><\/path><\/g><path class=\"cls-4\" d=\"M45.66,438.17c36.41-10.5,85.44-20.87,111.35,15.35,11.92,16.67,16.23,37.62,20.28,57.32,3.94,19.15,7.13,38.51,12.53,57.33,5.16,17.98,12.51,35.69,24.72,50.09,13.76,16.22,32.8,26.36,53.43,30.89,42.89,9.42,87.27-3.79,124.66-24.79,40.01-22.47,74.47-53.72,107.4-85.33,35.09-33.69,68.36-69.2,102.11-104.2,33.24-34.47,66.99-68.57,103.4-99.72,33.45-28.62,69.16-54.84,107.65-76.32,38.28-21.37,79.42-37.95,122.47-46.63,35.94-7.24,84.38-11.46,108.61,22.62,6.06,8.52,9.85,18.44,12.51,28.49\"><\/path><path class=\"cls-4\" d=\"M1029.12,126.22c15.25,.05,30.2,8.56,38.02,21.66\"><\/path><path class=\"cls-4\" d=\"M222.45,702.08c15.8,8.26,34.47,10.88,51.93,7.29\"><\/path><\/svg><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Le respect de la r\u00e9glementation d\u2019un h\u00f4tel ou restaurant constitue un challenge au quotidien. Aussi, nous sommes bien conscients que le suivi des normes et des r\u00e8gles dans chacun des domaines de votre activit\u00e9 puisse \u00eatre difficile \u00e0 g\u00e9rer, <strong>en particulier lors d\u2019une gestion multisite<\/strong>.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">L&#8217;usage de la technologie dans vos restaurants, bars ou h\u00f4tels vous permettra de contr\u00f4ler, en temps r\u00e9el, <strong>la conformit\u00e9 de l\u2019ensemble des aspects de votre activit\u00e9<\/strong> (depuis la propret\u00e9 de vos \u00e9quipements, la temp\u00e9rature des produits, etc.) et vous aidera \u00e0 maintenir les standards de votre marque, tout en restant conforme \u00e0 la loi.\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Chez Mapal, nous proposons diff\u00e9rentes solutions qui ont \u00e9t\u00e9 con\u00e7ues exclusivement pour r\u00e9pondre aux besoins des entreprises issues du secteur de l\u2019h\u00f4tellerie-restauration. Toutes ces solutions s&#8217;int\u00e8grent les unes aux autres, ainsi qu&#8217;aux syst\u00e8mes que vous utilisez d\u00e9j\u00e0.\u00a0<\/p>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Compliance<\/summary>\n\n<h2 class=\"wp-block-heading is-style-heading-4\">Des checklists digitales pour assurer la conformit\u00e9 de vos op\u00e9rations<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Cette solution vous permettra de contr\u00f4ler, en temps r\u00e9el, toutes les t\u00e2ches \u00e0 effectuer dans vos locaux au moyen de checklists digitales. Vous pouvez ainsi garantir le respect de tous les contr\u00f4les de qualit\u00e9 et de s\u00e9curit\u00e9, cr\u00e9er et partager des rapports, et atteindre vos objectifs plus rapidement et plus efficacement. Vos \u00e9quipes peuvent accomplir leurs t\u00e2ches gr\u00e2ce \u00e0 des listes de contr\u00f4le faciles \u00e0 utiliser, leur laissant plus de temps \u00e0 consacrer aux clients.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a class=\"btn btn-operations\" href=\"https:\/\/mapal-os.com\/fr\/solutions\/compliance\">D\u00e9couvrir Compliance<\/a><\/p>\n\n\n<figure class=\"wp-block-image size-large\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"153\" height=\"153\" viewbox=\"0 0 153 153\" fill=\"none\" class=\"wp-image-3498 wp-block-image__svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M75.564 149H73.8439C64.0273 148.805 54.3544 146.603 45.4205 142.53C36.4864 138.456 28.4806 132.598 21.8955 125.315C10.0689 112.328 3.35947 95.4883 3.01403 77.9262C2.6686 60.3643 8.71068 43.2744 20.0174 29.8319C31.3242 16.3896 47.1266 7.50934 64.4879 4.84136C81.8492 2.17339 99.5893 5.89919 114.41 15.3263C114.76 15.5494 115.062 15.8391 115.299 16.1789C115.537 16.5187 115.706 16.9019 115.795 17.3068C115.884 17.7116 115.893 18.1302 115.821 18.5385C115.749 18.9468 115.597 19.3369 115.374 19.6865C115.151 20.0361 114.862 20.3383 114.522 20.576C114.182 20.8136 113.799 20.982 113.393 21.0715C112.989 21.1611 112.57 21.1699 112.162 21.0977C111.754 21.0254 111.363 20.8735 111.014 20.6505C102.401 15.1772 92.6389 11.7699 82.4907 10.6949C72.3425 9.61997 62.0831 10.9066 52.5145 14.454C42.9458 18.0016 34.3275 23.7139 27.3326 31.1448C20.3377 38.5752 15.1561 47.5229 12.1927 57.2883C9.22925 67.0537 8.56432 77.372 10.2499 87.4367C11.9354 97.5021 15.9258 107.04 21.9091 115.308C27.8924 123.575 35.7065 130.346 44.7407 135.092C53.7748 139.838 63.7842 142.431 73.9864 142.668C86.1832 142.95 98.2214 139.856 108.77 133.726C119.319 127.596 127.967 118.67 133.762 107.933C139.555 97.1957 142.268 85.0659 141.6 72.8839C140.932 60.7016 136.91 48.9411 129.977 38.9015C129.354 37.9993 128.541 37.2449 127.595 36.692C126.648 36.1392 125.591 35.8014 124.5 35.7027C123.43 35.6038 122.351 35.7431 121.342 36.1105C120.332 36.478 119.417 37.0646 118.661 37.8281L67.7749 88.6925C67.4972 89.0437 67.1479 89.3325 66.7501 89.5385C66.3522 89.7445 65.9151 89.8633 65.4677 89.8875C65.0203 89.9116 64.5729 89.8398 64.1554 89.6778C63.7379 89.515 63.3594 89.2658 63.0458 88.9454C62.7322 88.6258 62.4903 88.2424 62.3363 87.8216C62.1822 87.4015 62.1194 86.9529 62.1523 86.5057C62.1852 86.0592 62.3127 85.6245 62.5267 85.2301C62.7406 84.8371 63.0359 84.4933 63.3928 84.2228L114.202 33.3693C115.614 31.9537 117.321 30.867 119.202 30.1872C121.082 29.5074 123.089 29.251 125.08 29.4363C127.091 29.6155 129.038 30.2355 130.781 31.2524C132.525 32.269 134.023 33.6578 135.17 35.3194C142.676 46.1965 147.067 58.9187 147.867 72.1104C148.667 85.3019 145.846 98.4618 139.709 110.166C133.572 121.871 124.352 131.675 113.047 138.52C101.741 145.365 88.7799 148.988 75.564 149Z\" fill=\"#6746CA\"><\/path><path d=\"M105.9 111H44.1329C43.302 111 42.5052 110.665 41.9177 110.07C41.33 109.474 41 108.665 41 107.823V45.1559C41.0057 44.3168 41.3384 43.5141 41.9251 42.9229C42.5121 42.3318 43.3057 41.9998 44.1329 42H105.9C106.721 42.0086 107.507 42.3443 108.086 42.9345C108.667 43.5249 108.995 44.3226 109 45.1559V107.823C109 108.665 108.67 109.474 108.083 110.07C107.495 110.665 106.698 111 105.867 111H105.9ZM47.2333 104.633H102.713V48.3559H47.2333V104.633Z\" fill=\"#6746CA\"><\/path><path d=\"M65.7837 90C64.9592 89.9897 64.171 89.6587 63.5863 89.0768L52.9284 78.414C52.6341 78.119 52.4005 77.7696 52.2414 77.3849C52.082 77.0002 52 76.5878 52 76.1713C52 75.7549 52.082 75.3424 52.2414 74.9577C52.4005 74.5728 52.6341 74.2233 52.9284 73.9289C53.2227 73.6344 53.5723 73.4007 53.9568 73.2412C54.3413 73.082 54.7536 73 55.1698 73C55.586 73 55.9983 73.082 56.383 73.2412C56.7676 73.4007 57.1168 73.6344 57.4114 73.9289L68.0691 84.5917C68.5105 85.0316 68.8124 85.5929 68.9366 86.2035C69.0607 86.8148 69.0018 87.4489 68.7671 88.0271C68.5323 88.6045 68.1322 89.0996 67.6171 89.4512C67.1021 89.8021 66.4948 89.9934 65.8717 90\" fill=\"#6746CA\"><\/path><\/svg><\/figure>\n\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Facilities<\/summary>\n\n<h2 class=\"wp-block-heading is-style-heading-4\">Anticipez et soyez pr\u00eats, \u00e0 tout moment<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Un logiciel indispensable pour l\u2019entretien et la maintenance de vos installations et de vos \u00e9quipements. Il vous aidera \u00e0 anticiper les d\u00e9faillances ou incidents et \u00e0 garantir l\u2019\u00e9tat de vos installations. Soyez pr\u00eats pour n\u2019importe quel audit, contr\u00f4le ou inspection !\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a class=\"btn btn-facilities\" href=\"https:\/\/mapal-os.com\/fr\/solutions\/facilities\">D\u00e9couvrir\u00a0Facilities<\/a><\/p>\n\n\n<figure class=\"wp-block-image size-large\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"164\" height=\"164\" viewbox=\"0 0 164 164\" fill=\"none\" class=\"wp-image-4050 wp-block-image__svg\" aria-hidden=\"true\" focusable=\"false\"><g clip-path=\"url(#clip0_12_5581)\"><mask id=\"mask0_12_5581\"><path d=\"M164 0H0V164H164V0Z\" fill=\"white\"><\/path><\/mask><g mask=\"url(#mask0_12_5581)\"><path d=\"M139.242 22.8188C124.466 8.54478 104.872 0.336363 84.3347 -0.183048C63.7973 -0.702459 43.813 6.50494 28.3349 20.0136C12.8569 33.5224 3.0125 52.3483 0.749355 72.7673C-1.5138 93.1859 3.96903 113.711 16.1131 130.281C16.6803 131.044 17.5275 131.551 18.468 131.689C19.4086 131.827 20.3657 131.586 21.1286 131.019C21.8915 130.452 22.398 129.604 22.5363 128.664C22.6747 127.724 22.4336 126.766 21.8664 126.004C10.9752 111.165 5.93274 92.8345 7.70215 74.5138C9.47153 56.1929 17.9289 39.1661 31.4584 26.6863C44.9879 14.2067 62.6411 7.14919 81.045 6.86223C99.4486 6.57509 117.313 13.0786 131.226 25.1302C145.138 37.182 154.122 53.9368 156.462 72.1935C158.802 90.4504 154.333 108.929 143.911 124.1C133.487 139.271 117.84 150.069 99.9591 154.433C82.0775 158.797 63.2151 156.42 46.9755 147.755C46.3044 147.4 45.726 146.89 45.2877 146.271C44.8493 145.65 44.5629 144.935 44.4518 144.183C44.3329 143.41 44.3988 142.619 44.6444 141.875C44.8896 141.131 45.3074 140.456 45.8634 139.906L90.5425 95.2266C95.763 96.596 101.25 96.5798 106.462 95.179C111.674 93.7773 116.43 91.041 120.26 87.2383C124.303 83.2183 127.145 78.1503 128.468 72.6041C129.79 67.0581 129.54 61.2532 127.746 55.8412C127.556 55.2626 127.219 54.7423 126.771 54.3298C126.323 53.9174 125.776 53.6268 125.184 53.4852C124.591 53.3437 123.972 53.3564 123.385 53.5217C122.799 53.687 122.264 53.9995 121.833 54.4296L111.053 65.2091C110.243 66.0186 109.282 66.661 108.225 67.0989C107.167 67.5371 106.033 67.7628 104.888 67.7628C103.743 67.7628 102.61 67.5371 101.551 67.0989C100.494 66.661 99.5326 66.0186 98.7231 65.2091C97.9136 64.3994 97.2713 63.4382 96.8334 62.3805C96.3948 61.3226 96.1694 60.189 96.1694 59.044C96.1694 57.8992 96.3948 56.7654 96.8334 55.7076C97.2713 54.6498 97.9136 53.6887 98.7231 52.879L109.503 42.0997C109.932 41.6663 110.244 41.1301 110.408 40.5426C110.573 39.9547 110.584 39.3348 110.441 38.7413C110.299 38.1478 110.008 37.6005 109.594 37.1516C109.181 36.7025 108.66 36.3663 108.08 36.1752C102.67 34.3847 96.8674 34.1365 91.3237 35.4589C85.78 36.7809 80.7139 39.6212 76.6938 43.6609C72.884 47.4867 70.1391 52.2411 68.7305 57.4533C67.3218 62.6655 67.2985 68.1551 68.6628 73.3792L31.2342 110.904C30.5635 111.573 30.1861 112.481 30.1851 113.429C30.1842 114.377 30.5596 115.286 31.229 115.957C31.8982 116.627 32.8065 117.005 33.7543 117.005C34.7018 117.007 35.6109 116.631 36.2817 115.962L75.2607 76.9189C75.7371 76.4473 76.0703 75.8505 76.2216 75.1976C76.373 74.5448 76.3365 73.8623 76.1164 73.2294C74.846 69.5663 74.4943 65.6475 75.092 61.8166C75.6898 57.9859 77.2186 54.3604 79.5445 51.2583C81.8707 48.1564 84.922 45.6728 88.4323 44.0256C91.9417 42.3784 95.8026 41.6179 99.6748 41.811L93.6649 47.8208C90.6871 50.7989 89.014 54.8379 89.014 59.0495C89.014 63.2608 90.6871 67.2999 93.6649 70.278C96.6428 73.256 100.682 74.929 104.894 74.929C109.105 74.929 113.144 73.256 116.122 70.278L122.131 64.2466C122.32 68.1163 121.555 71.9729 119.906 75.4784C118.256 78.984 115.772 82.0315 112.67 84.3533C109.569 86.676 105.946 88.2021 102.118 88.7983C98.2901 89.3937 94.3734 89.0423 90.7137 87.7731C90.0812 87.5542 89.4001 87.517 88.7473 87.6665C88.0954 87.8159 87.4984 88.1455 87.0241 88.6181L40.8586 134.869C39.5132 136.207 38.5021 137.844 37.9074 139.646C37.313 141.448 37.1517 143.366 37.4368 145.242C37.7021 147.102 38.4044 148.875 39.4863 150.411C40.5679 151.949 41.9984 153.207 43.6605 154.085C59.0231 162.227 76.5621 165.318 93.7821 162.919C113.439 160.114 131.41 150.275 144.363 135.226C157.316 120.179 164.372 100.944 164.223 81.0895C164.166 70.2 161.925 59.4324 157.635 49.4238C153.345 39.4152 147.09 30.3685 139.242 22.8188Z\" fill=\"#0F767E\"><\/path><\/g><\/g><defs><rect width=\"164\" height=\"164\" fill=\"white\"><\/rect><\/defs><\/svg><\/figure>\n\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Flow Learning<\/summary>\n\n<h2 class=\"wp-block-heading is-style-heading-4\">Une plateforme de formation unique pour le d\u00e9veloppement des comp\u00e9tences en h\u00f4tellerie-restauration<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Cet outil tout-en-un est sp\u00e9cialis\u00e9 dans la formation de vos employ\u00e9s. Gr\u00e2ce \u00e0 Flow Learning, votre personnel pourra se former sur tous les aspects li\u00e9s \u00e0 la s\u00e9curit\u00e9 alimentaire, le r\u00e8glement interne, les produits, le service client, et bien d\u2019autres th\u00e9matiques pertinentes pour votre entreprise ! Le tout gr\u00e2ce \u00e0 des modules d&#8217;apprentissage courts et ludiques accessibles depuis leur t\u00e9l\u00e9phone portable, \u00e0 leur propre rythme et o\u00f9 qu&#8217;ils se trouvent. Flow vous aidera \u00e0 vous assurer que vos employ\u00e9s sont parfaitement form\u00e9s, qu&#8217;ils sont conformes aux r\u00e9glementations sp\u00e9cifiques \u00e0 leur poste et qu&#8217;ils fournissent toujours le niveau de service que vos clients attendent.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a class=\"btn btn-flow\" href=\"https:\/\/mapal-os.com\/fr\/solutions\/flow-learning\">D\u00e9couvrir\u00a0Flow Learning<\/a><\/p>\n\n\n<figure class=\"wp-block-image size-large\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"155\" height=\"153\" viewbox=\"0 0 155 153\" fill=\"none\" class=\"wp-image-4051 wp-block-image__svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M76.2243 0.0154119C61.561 0.0238119 47.2112 4.25891 34.8934 12.2134C22.5755 20.168 12.8118 31.5047 6.77159 44.8658C0.731388 58.227 -1.32921 73.0462 0.83659 87.5482C3.00239 102.05 9.30279 115.621 18.9832 126.634C19.2712 126.963 19.6211 127.232 20.013 127.425C20.4049 127.619 20.8311 127.733 21.2672 127.762C21.7033 127.791 22.1408 127.733 22.5548 127.593C22.9688 127.453 23.351 127.233 23.6798 126.945C24.0086 126.657 24.2774 126.307 24.4709 125.915C24.6645 125.523 24.7789 125.097 24.8077 124.66C24.8365 124.224 24.7792 123.787 24.6389 123.373C24.4987 122.959 24.2782 122.577 23.9902 122.248C13.5631 110.384 7.48019 95.3272 6.74039 79.5502C6.00059 63.7723 10.6478 48.2122 19.9189 35.4246C29.1901 22.637 42.5341 13.3822 57.7596 9.17981C72.9853 4.97741 89.1873 6.07731 103.705 12.2989C118.222 18.5204 130.193 29.4938 137.651 43.4171C145.109 57.3403 147.611 73.3862 144.745 88.9182C141.88 104.451 133.818 118.548 121.883 128.893C109.948 139.239 94.8503 145.219 79.0683 145.851L76.2443 145.901C63.4464 145.922 50.8926 142.401 39.9728 135.727C39.3315 135.339 38.7975 134.797 38.4197 134.15C38.0418 133.502 37.8321 132.771 37.8098 132.022C37.7736 131.258 37.9286 130.497 38.2609 129.808C38.5931 129.119 39.0921 128.524 39.7124 128.076L76.2443 101.539L106.807 123.75C107.375 124.163 108.059 124.385 108.761 124.385C109.463 124.386 110.147 124.164 110.715 123.751C111.283 123.339 111.706 122.757 111.923 122.089C112.14 121.422 112.141 120.703 111.924 120.035L100.228 84.1342L130.791 61.9229C131.366 61.5105 131.795 60.9246 132.013 60.2511C132.232 59.5776 132.229 58.8518 132.005 58.1801C131.781 57.5083 131.348 56.9259 130.769 56.5182C130.19 56.1105 129.496 55.8989 128.788 55.9144H91.0853L79.3783 19.9435C79.1603 19.2776 78.7373 18.6977 78.1703 18.2865C77.6023 17.8753 76.9193 17.6539 76.2193 17.6539C75.5183 17.6539 74.8353 17.8753 74.2683 18.2865C73.7003 18.6977 73.2773 19.2776 73.0593 19.9435L61.3831 55.8843H23.5997C22.8961 55.8798 22.2093 56.0992 21.6387 56.511C21.0682 56.9227 20.6434 57.5053 20.4259 58.1744C20.2084 58.8436 20.2095 59.5646 20.4291 60.2331C20.6486 60.9015 21.0751 61.4828 21.6469 61.8928L52.2201 84.1342L47.5035 98.6652C47.3309 99.0902 47.2481 99.5462 47.2603 100.004C47.2725 100.463 47.3794 100.914 47.5744 101.329C47.7694 101.744 48.0481 102.114 48.3932 102.417C48.7382 102.719 49.142 102.946 49.5793 103.085C50.0165 103.223 50.4777 103.27 50.9338 103.222C51.3899 103.174 51.8311 103.031 52.2297 102.804C52.6282 102.577 52.9754 102.27 53.2495 101.902C53.5236 101.535 53.7187 101.114 53.8224 100.667L59.2801 83.8042C59.4854 83.1382 59.4759 82.4252 59.253 81.7652C59.0301 81.1062 58.6051 80.5332 58.0383 80.1282L33.8141 62.5237H63.7965C64.4981 62.523 65.1813 62.3009 65.7503 61.8892C66.3183 61.4775 66.7423 60.897 66.9613 60.2305L76.2243 31.7202L85.4873 60.2305C85.7043 60.8962 86.1263 61.4764 86.6923 61.8882C87.2593 62.3 87.9413 62.5224 88.6413 62.5237H118.624L94.3693 80.1282C93.8033 80.5402 93.3813 81.1192 93.1633 81.7852C92.9463 82.4502 92.9443 83.1672 93.1583 83.8342L102.421 112.344L78.1763 94.7492C77.6083 94.3382 76.9253 94.1172 76.2243 94.1172C75.5233 94.1172 74.8393 94.3382 74.2713 94.7492L35.7869 122.709C34.2913 123.793 33.0859 125.23 32.2775 126.891C31.469 128.553 31.0823 130.388 31.1516 132.234C31.2209 134.08 31.7441 135.881 32.6748 137.477C33.6055 139.073 34.9151 140.415 36.4879 141.385C48.4267 148.694 62.1557 152.555 76.1543 152.541H76.2243C77.1353 152.541 78.0363 152.541 78.9383 152.541H79.2883C99.5143 152.134 118.751 143.71 132.765 129.12C146.78 114.531 154.425 94.9722 154.019 74.7462C153.612 54.5198 145.188 35.2835 130.598 21.2688C116.009 7.25411 96.4503 -0.390988 76.2243 0.0154119Z\" fill=\"#C7305E\"><\/path><\/svg><\/figure>\n\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Easilys f&amp;b<\/summary>\n\n<h2 class=\"wp-block-heading is-style-heading-4\">Notre logiciel de gestion des achats, des stocks et de la production en restauration<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Notre solution compl\u00e8te con\u00e7ue pour la gestion et le pilotage des cuisines en restauration multisite. En effet, l\u2019outil vous permet, entre autres, de contr\u00f4ler la tra\u00e7abilit\u00e9 alimentaire de tous les produits, les informations sur les ingr\u00e9dients, de g\u00e9rer facilement les relations avec les fournisseurs, de contr\u00f4ler les d\u00e9chets et de vous assurer que vous \u00eates toujours en conformit\u00e9 avec les r\u00e8glements de s\u00e9curit\u00e9 alimentaire li\u00e9s aux informations sur les calories et les allerg\u00e8nes.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a class=\"btn btn-easilys\" href=\"https:\/\/mapal-os.com\/fr\/solutions\/easilys-fb\">D\u00e9couvrir\u00a0Easilys f&amp;b<\/a><\/p>\n\n\n<figure class=\"wp-block-image size-large\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"154\" height=\"154\" viewbox=\"0 0 154 154\" fill=\"none\" class=\"wp-image-3501 wp-block-image__svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M59.6204 64.5839C57.9177 64.5839 56.6406 63.3171 56.6406 61.6281V32.7746C56.6406 31.0855 57.9177 29.8188 59.6204 29.8188C61.3232 29.8188 62.6004 31.0855 62.6004 32.7746V61.6281C62.6004 63.3171 61.3232 64.5839 59.6204 64.5839Z\" fill=\"#0F4E83\"><\/path><path d=\"M77.1322 151H76.404C68.3936 151 61.8396 144.302 61.8396 136.146V86.1964C61.8396 80.6626 63.2961 75.2744 66.0633 70.4687C67.3741 68.1387 68.1024 65.3718 68.1024 62.6049V32.1688C68.1024 30.4213 69.4131 29.1107 71.1608 29.1107C72.9085 29.1107 74.2194 30.4213 74.2194 32.1688V62.6049C74.2194 66.3912 73.1998 70.1775 71.3064 73.5269C69.1219 77.3131 67.9566 81.682 67.9566 86.1964V136.146C67.9566 140.952 71.7434 144.884 76.5496 144.884H77.1322C81.9384 144.884 85.7251 140.952 85.7251 136.146V32.1688C85.7251 31.1494 86.162 30.2757 87.0359 29.6932C87.7641 29.1107 88.9292 28.9651 89.8031 29.2563L95.1919 31.0038C103.785 33.7707 109.611 41.7802 109.611 50.8091V82.1189C109.611 87.9439 107.135 93.3321 102.62 97.1184V134.981C102.62 136.583 103.639 137.457 104.076 137.748C104.513 138.04 105.824 138.622 107.135 137.894C131.894 125.661 146.604 99.8854 144.856 72.3618C142.671 38.722 115.582 11.6354 81.9384 9.3054C62.8591 7.99475 44.6539 14.4023 30.8178 27.3632C17.1273 40.1783 9.26264 58.236 9.26264 77.0219C9.26264 95.8077 23.39 125.807 46.256 137.457C47.2754 138.04 48.4405 137.894 49.46 137.457C50.4795 136.875 50.9165 135.855 50.9165 134.69V86.1964C50.9165 81.8276 49.7514 77.4588 47.5667 73.5269C45.6733 70.1775 44.6539 66.5368 44.6539 62.6049V32.1688C44.6539 30.4213 45.9646 29.1107 47.7123 29.1107C49.46 29.1107 50.7709 30.4213 50.7709 32.1688V62.6049C50.7709 65.3718 51.4991 67.9931 52.8098 70.4687C55.577 75.2744 57.0335 80.6626 57.0335 86.1964V134.69C57.0335 138.04 55.4314 140.952 52.5186 142.7C49.7514 144.448 46.256 144.592 43.1974 142.99C18.4382 130.176 3 104.982 3 77.0219C3 49.0616 11.5929 36.8289 26.5941 22.9943C41.7409 8.72288 61.5484 1.73279 82.2297 3.18906C118.932 5.66472 148.352 35.227 150.827 71.925C152.866 102.07 136.701 130.03 109.756 143.428C106.843 144.884 103.494 144.738 100.726 142.99C97.9591 141.244 96.357 138.331 96.357 134.981V95.6621C96.357 94.7884 96.7939 93.9146 97.5221 93.3321L98.5416 92.4583C101.6 89.8371 103.494 86.0508 103.494 82.1189V50.8091C103.494 44.4015 99.4155 38.8676 93.4442 36.8289L92.1334 36.392V136.146C92.1334 144.302 85.5795 151 77.4234 151H77.1322Z\" fill=\"#0F4E83\"><\/path><\/svg><\/figure>\n\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Workforce<\/summary>\n\n<h2 class=\"wp-block-heading is-style-heading-4\">Une planification boost\u00e9e au quotidien<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><br> Cette solution vous accompagnera dans la gestion et la planification des \u00e9quipes et du personnel de restauration. G\u00e9n\u00e9rez en quelques clics des emplois du temps optimis\u00e9s \u00e0 l\u2019aide d\u2019algorithmes intelligents et en fonction du pr\u00e9visionnel de ventes. Ainsi, vous pouvez \u00eatre s\u00fbr de respecter la l\u00e9gislation du travail en vigueur dans chaque r\u00e9gion et pays, de satisfaire vos employ\u00e9s et, par cons\u00e9quent, vos clients. Par ailleurs, sa capacit\u00e9 \u00e0 diff\u00e9rencier les lois du travail dans diff\u00e9rentes r\u00e9gions ou pays, et \u00e0 contr\u00f4ler les aspects variables de la r\u00e9mun\u00e9ration, en font une solution parfaite pour la gestion d&#8217;\u00e9quipes multisites.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span class=\"text-muted\"><a class=\"btn btn-workflow\" href=\"https:\/\/mapal-os.com\/fr\/solutions\/workforce\">D\u00e9couvrir Workforce<\/a><\/span><span class=\"text-muted\"><\/span><\/p>\n\n\n<figure class=\"wp-block-image size-large\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"155\" height=\"156\" viewbox=\"0 0 155 156\" fill=\"none\" class=\"wp-image-4052 wp-block-image__svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M76.7216 53.2151C74.2875 53.2171 71.9077 52.4994 69.8818 51.153C67.8569 49.8066 66.2772 47.8918 65.3423 45.6504C64.4077 43.409 64.1602 40.9416 64.6309 38.5599C65.1018 36.1783 66.2694 33.9893 67.9879 32.2694C69.7053 30.5495 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class=\"wp-block-paragraph\">Tout au long de ce guide, vous apprendrez comment la l\u00e9gislation affecte plusieurs domaines de votre entreprise, et nous vous partagerons des conseils et bonnes pratiques sur la mani\u00e8re de g\u00e9rer votre \u00e9tablissement, <strong>conform\u00e9ment \u00e0 la <a href=\"https:\/\/entreprendre.service-public.fr\/vosdroits\/F22387#:~:text=%22Il%20est%20interdit%20%C3%A0%20l,aux%20moins%20de%2018%20ans).\" rel=\"noreferrer noopener\" target=\"_blank\">r\u00e9glementation fran\u00e7aise<\/a> en vigueur<\/strong>.\u00a0\u00a0<\/p>\n\n\n\n<h2 id=\"c42634\" class=\"wp-block-heading is-style-heading-4\">Les types de licences pour les restaurants ou les bars<\/h2>\n\n\n<figure class=\"wp-block-image size-large\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" viewbox=\"0 0 1447 1000\" class=\"wp-image-4053 wp-block-image__svg\" aria-hidden=\"true\" 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class=\"cls-1\" x1=\"351.96\" y1=\"572.73\" x2=\"548.17\" y2=\"572.76\"><\/line><line class=\"cls-1\" x1=\"351.96\" y1=\"630.84\" x2=\"450.05\" y2=\"630.85\"><\/line><\/g><\/g><path class=\"cls-4\" d=\"M1116.5,321.6c39.18-4.27,79.91,17.94,97.53,53.19\"><\/path><path class=\"cls-4\" d=\"M142.15,359.33c-15.78-15.55-25.34-37.25-26.15-59.39\"><\/path><\/svg><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Chaque entreprise souhaitant commercialiser de l\u2019alcool <strong>se doit d\u2019obtenir une licence particuli\u00e8re<\/strong>. En fonction du service que vous souhaitez offrir, des diff\u00e9rents types d\u2019alcools, ou qu\u2019il s\u2019agisse de vente sur place ou \u00e0 emporter, il vous faudra obtenir une licence de restaurant appropri\u00e9e. Une fois acquises, ces licences devront imp\u00e9rativement <strong>\u00eatre affich\u00e9es dans votre \u00e9tablissement<\/strong>.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tout d\u2019abord, on distingue <a href=\"https:\/\/entreprendre.service-public.fr\/vosdroits\/F22379\" rel=\"noreferrer noopener\" target=\"_blank\">diff\u00e9rentes licences en fonction des types de boissons servies dans un \u00e9tablissement<\/a> :\u00a0\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li> \t<p><strong>Pour les boissons alcoolis\u00e9es de moins de 18\u00b0<\/strong> (vin, bi\u00e8re, cr\u00e8me de cassis, etc.), un restaurateur devra obtenir une licence de cat\u00e9gorie III.\u00a0<\/p> \t<\/li>\n\n<li> \t<p><strong>Pour les boissons alcoolis\u00e9es de plus de 18\u00b0<\/strong> (alcools distill\u00e9s tels que liqueur, rhum, whisky, etc.), une licence de cat\u00e9gorie IV sera n\u00e9cessaire.\u00a0<\/p> \t<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Si votre \u00e9tablissement sert uniquement des boissons sans alcool, aucune licence de ce type n\u2019est n\u00e9cessaire.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ensuite, votre \u00e9tablissement se doit d\u2019acqu\u00e9rir une licence de restaurant sp\u00e9cifique, en fonction de votre service de vente, qu\u2019il soit sur place ou \u00e0 emporter.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour les \u00e9tablissements de vente sur place, on constate 2 cas de figure :\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li> \t<p>Si vous servez des boissons alcoolis\u00e9es <strong>uniquement lors des repas<\/strong>, vous aurez besoin d\u2019obtenir une \u201clicence de restaurant\u201d afin de servir tous les types d\u2019alcools. Cependant, si vous souhaitez uniquement servir des boissons ferment\u00e9es non-distill\u00e9es (vins, cidres, bi\u00e8res), vous aurez besoin d\u2019une \u201cpetite licence de restaurant\u201d, aussi appel\u00e9e \u201clicence restreinte\u201d.\u00a0<\/p> \t<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li> \t<p>Si vous servez des boissons alcoolis\u00e9es<strong> hors des repas<\/strong>, ce qui est le cas d\u2019un bar-restaurant, par exemple, vous aurez besoin uniquement d\u2019une licence de cat\u00e9gorie III ou IV.\u00a0\u00a0<\/p> \t<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Pour les \u00e9tablissements de vente \u00e0 emporter :\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tout d\u2019abord, un \u00e9tablissement qui poss\u00e8de <strong>une licence de restaurant ou une licence III ou IV<\/strong>, peut vendre \u00e0 emporter les boissons autoris\u00e9es par sa licence.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cependant, si l&#8217;\u00e9tablissement vend exclusivement des boissons \u00e0 emporter, vous devrez \u00eatre titulaire soit :\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li> \t<p><strong>De la petite licence \u00e0 emporter<\/strong>, pour le cidre, le vin et la bi\u00e8re,\u00a0<\/p> \t<\/li>\n\n<li> \t<p><strong>De la licence \u00e0 emporter<\/strong>, pour les alcools de plus de 18\u00b0.\u00a0<\/p> \t<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Par ailleurs, comme l&#8217;explique notre livre blanc <a href=\"https:\/\/mapal-os.com\/fr\/ressources\/whitepapers\/livre-blanc-lessor-des-dark-kitchens-la-recette-du-succes\" rel=\"noreferrer noopener\" target=\"_blank\">&#8220;L&#8217;essor des dark kitchens : la recette du succ\u00e8s&#8221;<\/a>, les dark kitchens ont les m\u00eames obligations r\u00e9glementaires et l\u00e9gislatives que les restaurants.\u00a0\u00a0<\/p>\n\n\n\n<h2 id=\"c42637\" class=\"wp-block-heading is-style-heading-4\">La sant\u00e9 et la s\u00e9curit\u00e9 au travail pour la restauration<\/h2>\n\n\n<figure class=\"wp-block-image size-large\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Layer_1\" viewbox=\"0 0 1490 1000\" class=\"wp-image-4054 wp-block-image__svg\" aria-hidden=\"true\" focusable=\"false\"> <style type=\"text\/css\"> .st0{fill:none;stroke:#43BECC;stroke-width:20;stroke-linecap:round;stroke-linejoin:round;} .st1{fill:#FFFFFF;} .st2{fill:none;stroke:#362056;stroke-width:5;stroke-linecap:round;stroke-linejoin:round;} .st3{fill:#FFFFFF;stroke:#362056;stroke-width:5;stroke-linecap:round;stroke-linejoin:round;} <\/style> <path class=\"st0\" d=\"M144.1,189.8c-12.7,50.5-21.5,104-9.2,154.6s51,96.9,99.8,101.3c44,3.9,85-26.3,112.8-62.9 s46.2-80.3,71.9-118.6c25.8-38.3,62.3-72.7,106.4-76.7c19.6-1.8,40.7,3.3,54.8,17.9c13.2,13.8,18.6,33.9,22.8,53.1 c22.9,107.4,21.8,218.9,17.6,329c-1.8,46.5-3.6,95.5,16.2,137c17.2,36.1,49.2,62,83.5,79.4c76.7,38.7,169.9,38,246.1-2 c67.9-35.6,119.4-98.4,165.4-162.5c28-39.1,55.7-80.2,94.5-106.8s92.6-35.2,130.2-6.7\"><\/path> <g> <path class=\"st1\" d=\"M616,240.3c-0.2-26.7,8.9-53.4,25.5-74.3s40.5-35.9,66.6-41.8c12.9-2.9,26.2-3.6,39.5-3.9 c10.2-0.2,20.5-0.2,30.4,2.2c9.2,2.2,17.8,6.5,25.9,11.5c22.8,14,42.1,33.7,55.7,56.7c9.4,16,16.2,34.4,14.2,52.8 c-0.3,2.4-0.8,4.9-2.6,6.5c-1.3,1.1-3.1,1.5-4.8,1.8c-4.4,0.8-8.9,1.5-13.4,2.1c-1.7,0.2-3.4,0.4-5-0.1 c-5.1-1.6-12.3-5.1-12.8-10.5c-1.2-14.1-2.3-30.1-11-41.2c-16.4-20.8-37.9-39.6-64-43.9c-10-1.7-20.2-1.2-30.3-0.7 c-7.3,0.4-14.7,0.8-21.6,3.3c-8,2.9-14.7,8.5-20.9,14.4c-17.8,16.6-33.6,37-37.8,61c-1.2,6.6-1.5,13.4-3.8,19.7 s-7.5,12.1-14.2,12.8c-8.3,0.9-15.6-6.8-17.4-15C612.5,245.3,614.9,236.8,616,240.3L616,240.3z\"><\/path> <circle class=\"st2\" cx=\"743.4\" cy=\"247.1\" r=\"130.1\"><\/circle> <ellipse class=\"st2\" cx=\"743.4\" cy=\"247.1\" rx=\"92.3\" ry=\"91.6\"><\/ellipse> <path class=\"st3\" d=\"M412.3,247.1h662.3c19.5,0,35.2,15.8,35.2,35.2v455.2c0,19.5-15.8,35.2-35.2,35.2H412.3 c-19.5,0-35.2-15.8-35.2-35.2V282.3C377.1,262.9,392.8,247.1,412.3,247.1z\"><\/path> <circle class=\"st3\" cx=\"743.4\" cy=\"509.9\" r=\"148.7\"><\/circle> <polygon class=\"st3\" points=\"836.3,487.4 766,487.4 766,417 720.9,417 720.9,487.4 650.5,487.4 650.5,532.5 720.9,532.5 720.9,602.8 766,602.8 766,532.5 836.3,532.5 \"><\/polygon> <g> <path class=\"st3\" d=\"M1006.9,492c-5.6,135.2,44,206-9.2,232.9c-70.4,35.6-10-184.3-28-202.5c-3.4-3.4-17.2-6.2-17.2-6.2 s1.5-95,16.5-177.6c1.2-6.5,2.9-13.8,9.3-17.6c6.7,8.2,8.8,18.5,10.5,28.5c3.3,20,5.4,40.2,7.4,60.4 C999.3,441.3,1007.7,472,1006.9,492L1006.9,492z\"><\/path> <path class=\"st3\" d=\"M529.6,461.3c45.9-3.3,52.2-101,37.3-135.9c-16.7-39.4-7.5,93.9-30.4,100.9c-14.1,4.3-9.2-68.2-27.7-101.2 c-4.4-7.9-15.8,105.1-20,105.4c-20.7,1.6-24.5-138.2-38.9-96.3c-5.8,16.9-17.5,118.4,48.6,130.5c2.5,46.2,0.4,101.3-3.6,143 c-8.7,90.3,5.1,133.2,46.1,102c24.6-18.7,7.6-68.5,0.3-98C529.3,562.6,529.2,520.9,529.6,461.3L529.6,461.3z\"><\/path> <\/g> <\/g> <path class=\"st0\" d=\"M712.2,798.8c95.6,54.9,225.5,43.6,309.1-33.8c1.2-1.2,3.8-1.2,5-2.5c20-17.5,37.5-35,54.9-54.9 c31.2-38.7,57.4-76.2,87.4-117.4c12.5-15,23.7-27.5,37.5-41.2c1.2-1.2,3.8-1.2,5-2.5c38.7-37.5,102.4-53.7,146.8-20.5\"><\/path> <path class=\"st0\" d=\"M166.1,541.8c25,17.2,60.4,17.7,85.9,1.1\"><\/path> <path class=\"st0\" d=\"M1075.3,186.1c30.8-5,63.9,8.6,82.3,33.8c6.2,8.5,10.9,18.3,19,25c8.8,7.4,20.6,10.2,32.1,10.2 s22.7-2.8,33.9-5.4\"><\/path> <path class=\"st0\" d=\"M760.7,890.4c16.8,5.2,33.7,10.4,51,13.1c17.4,2.7,35.4,2.9,52.3-1.8\"><\/path> <\/svg><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.lhotellerie-restauration.fr\/journal\/salon-concours-syndicat-association\/2021-10\/hotellerie-restauration-comment-prevenir-les-risques-professionnels.htm\" rel=\"noreferrer noopener\" target=\"_blank\">Un accident de travail entra\u00eene en moyenne un arr\u00eat de 67 jours, et une maladie professionnelle 257 jours d\u2019arr\u00eat.<\/a> Ces chiffres mettent en \u00e9vidence toute <a href=\"https:\/\/mapal-os.com\/fr\/securite-alimentaire\/normes-sante-securite-restaurants-bars-cafes\">l\u2019importance d\u2019une bonne gestion des risques<\/a>. Dans une entreprise de restauration, chaque employ\u00e9 est expos\u00e9 \u00e0 des risques diff\u00e9rents en fonction de son r\u00f4le ou de sa fonction. Les risques auxquels les \u00e9quipes de cuisine sont expos\u00e9es ne sont pas les m\u00eames que ceux qui \u00e9voluent en tant que serveurs ou serveuses. Par cons\u00e9quent, chacun doit \u00eatre conscient des risques et des r\u00e8gles d\u2019hygi\u00e8ne \u00e0 adopter en restauration pour travailler en toute s\u00e9curit\u00e9, sans se mettre en danger ou mettre en danger le reste de l&#8217;\u00e9quipe et les clients.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading is-style-heading-5\"><strong>Les risques professionnels dans l&#8217;h\u00f4tellerie-restauration<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Il existe de nombreux types de risques auxquels nos \u00e9quipes peuvent \u00eatre confront\u00e9es. En h\u00f4tellerie-restauration, les principaux risques professionnels sont les suivants :\u00a0\u00a0<\/p>\n\n\n\n<div class=\"wp-block-mapal-cards-slider cards-slider wp-block-group\">\n<div class=\"wp-block-group swiper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group swiper-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-mapal-card card wp-block-group swiper-slide\">\n<div class=\"wp-block-group card__wrapper is-style-card is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-4ade4dd8 wp-block-group-is-layout-constrained\">\n<p class=\"card__title is-style-heading-5 wp-block-paragraph\"><strong>Les risques li\u00e9s aux conditions de travail<\/strong><\/p>\n\n\n\n<p class=\"card__text has-text-md-font-size wp-block-paragraph\">Chutes et glissades dues \u00e0 des sols sales.&nbsp; Chutes d&#8217;objets dues \u00e0 un stockage ou \u00e0 un empilage dangereux.&nbsp; Coupures et piq\u00fbres : l&#8217;un des principaux risques pour le personnel de cuisine.&nbsp;&nbsp; Coups et collisions, tant avec les objets qu&#8217;avec un individu, en raison d\u2019un manque d&#8217;ordre et d&#8217;organisation.&nbsp;&nbsp; Contact thermique et br\u00fblures.&nbsp; Incendies dus au manque de propret\u00e9 et \u00e0 l&#8217;accumulation de graisses ou d&#8217;huiles, ou bien en raison d\u2019installations \u00e9lectriques d\u00e9fectueuses.&nbsp;&nbsp; Electrocution (prises et c\u00e2bles cass\u00e9s ou dans des endroits inappropri\u00e9s, comme pr\u00e8s de l&#8217;eau, des passages, etc.).&nbsp;<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-mapal-card card wp-block-group swiper-slide\">\n<div class=\"wp-block-group card__wrapper is-style-card is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-4ade4dd8 wp-block-group-is-layout-constrained\">\n<p class=\"card__title is-style-heading-5 wp-block-paragraph\"><strong>Les risques li\u00e9s \u00e0 l\u2019environnement de travail<\/strong><\/p>\n\n\n\n<p class=\"card__text has-text-md-font-size wp-block-paragraph\">Stress thermique pour le personnel de cuisine, d\u00fb \u00e0 l&#8217;exposition \u00e0 des temp\u00e9ratures extr\u00eames (chambres froides, fours et plaques de cuisson, etc.).&nbsp;&nbsp; Risques sonores dus au bruit \u00e9lev\u00e9.&nbsp;<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-mapal-card card wp-block-group swiper-slide\">\n<div class=\"wp-block-group card__wrapper is-style-card is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-4ade4dd8 wp-block-group-is-layout-constrained\">\n<p class=\"card__title is-style-heading-5 wp-block-paragraph\"><strong>Les risques ergonomiques<\/strong><\/p>\n\n\n\n<p class=\"card__text has-text-md-font-size wp-block-paragraph\">Mauvaises postures en raison du manque d&#8217;espace, d&#8217;une mauvaise organisation, du manque d&#8217;outils n\u00e9cessaires ou de la n\u00e9cessit\u00e9 de rester debout pendant de longues heures.&nbsp;&nbsp; Mouvements r\u00e9p\u00e9titifs, comme le nettoyage des verres ou des couverts, l\u2019ouverture de bouteilles, la coupe des aliments&#8230;&nbsp;&nbsp; Manutention de charges (plateaux, barils, pots lourdement charg\u00e9s, etc.).&nbsp;<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-mapal-card card wp-block-group swiper-slide\">\n<div class=\"wp-block-group card__wrapper is-style-card is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-4ade4dd8 wp-block-group-is-layout-constrained\">\n<p class=\"card__title is-style-heading-5 wp-block-paragraph\"><strong>Les risques li\u00e9s \u00e0 la manipulation des aliments<\/strong><\/p>\n\n\n\n<p class=\"card__text has-text-md-font-size wp-block-paragraph\">Contaminants biologiques, dus \u00e0 des aliments qui peuvent \u00eatre contamin\u00e9s ou en mauvais \u00e9tat.&nbsp;&nbsp;<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-mapal-card card wp-block-group swiper-slide\">\n<div class=\"wp-block-group card__wrapper is-style-card is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-4ade4dd8 wp-block-group-is-layout-constrained\">\n<p class=\"card__title is-style-heading-5 wp-block-paragraph\"><strong>Les risques li\u00e9s \u00e0 l&#039;utilisation de produits de nettoyage et d\u2019entretien<\/strong><\/p>\n\n\n\n<p class=\"card__text has-text-md-font-size wp-block-paragraph\">Contaminants chimiques, pendant les travaux de nettoyage.&nbsp;&nbsp;<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-mapal-card card wp-block-group swiper-slide\">\n<div class=\"wp-block-group card__wrapper is-style-card is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-4ade4dd8 wp-block-group-is-layout-constrained\">\n<p class=\"card__title is-style-heading-5 wp-block-paragraph\"><strong>Les risques psychosociaux<\/strong><\/p>\n\n\n\n<p class=\"card__text has-text-md-font-size wp-block-paragraph\">Stress, d\u00fb \u00e0 un rythme intense, un manque de personnel, de longues journ\u00e9es de travail&#8230;&nbsp;&nbsp; \u00c9puisement professionnel (manque d&#8217;\u00e9quilibre entre la vie personnelle et la vie professionnelle, par exemple).&nbsp; Violence, agressions et manque de respect.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group cards-slider-nav is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button cards-slider-button-prev\"><button type=\"button\" class=\"wp-block-button__link wp-element-button\">Previous<\/button><\/div>\n\n\n<div class=\"wp-block-button cards-slider-button-next\"><button type=\"button\" class=\"wp-block-button__link wp-element-button\">Next<\/button><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading is-style-heading-5\"><strong>Les mesures de pr\u00e9vention \u00e0 mettre en place dans votre h\u00f4tel, bar, restaurant ou caf\u00e9<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Votre entreprise a l&#8217;obligation<strong> d&#8217;informer et de former l&#8217;ensemble du personnel<\/strong> sur les risques et les mesures de pr\u00e9vention que vos employ\u00e9s doivent adopter pour travailler en toute s\u00e9curit\u00e9. Les mesures de pr\u00e9vention sont les suivantes :<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>La propret\u00e9 et le rangement de votre \u00e9tablissement :\u00a0\u00a0<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Une routine stricte concernant le rangement et la propret\u00e9 dans votre \u00e9tablissement est n\u00e9cessaire afin d\u2019\u00e9viter le risque d\u2019incidents pour vos clients et votre personnel. Au quotidien, les v\u00e9rifications pour \u00eatre conforme aux r\u00e8glementations peuvent prendre du temps, en particulier si celles-ci sont suivies manuellement ou sur format papier. <a href=\"https:\/\/mapal-os.com\/fr\/solutions\/compliance\" rel=\"noreferrer noopener\" target=\"_blank\">Les checklists digitales<\/a> de notre outil <strong>Compliance by Mapal<\/strong> vous aide dans cette d\u00e9marche : vos employ\u00e9s savent quelles sont les t\u00e2ches qui leur sont attribu\u00e9es et peuvent \u00e9galement informer leurs managers de l\u2019avanc\u00e9e de chaque processus op\u00e9rationnel.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>La maintenance des \u00e9quipements et des installations \u00e9lectriques :\u00a0\u00a0<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La v\u00e9rification r\u00e9guli\u00e8re de l\u2019\u00e9tat de vos \u00e9quipements est essentielle pour le bon fonctionnement de l&#8217;entreprise et la s\u00e9curit\u00e9 du personnel. On estime que 10 % des \u00e9quipements font l&#8217;objet d&#8217;une maintenance ou d&#8217;une r\u00e9paration chaque mois, ce qui se r\u00e9percute forc\u00e9ment sur vos r\u00e9sultats.<strong> Facilities by Mapal<\/strong> vous sera d\u2019une aide pr\u00e9cieuse : avec notre logiciel, <a href=\"https:\/\/mapal-os.com\/fr\/solutions\/facilities\" rel=\"noreferrer noopener\" target=\"_blank\">surveillez l\u2019\u00e9tat de vos \u00e9quipements<\/a>, assurez le suivi de n\u2019importe quelle r\u00e9paration et anticipez les potentiels incidents li\u00e9s au mauvais fonctionnement d\u2019un appareil.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Les v\u00eatements ad\u00e9quats :\u00a0\u00a0<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Afin de garantir le respect des r\u00e8gles sanitaire, mais \u00e9galement afin de v\u00e9hiculer une bonne image pour votre entreprise, vos \u00e9quipes se doivent de porter des v\u00eatements de travail appropri\u00e9s et en bon \u00e9tat. Faites savoir aux nouveaux employ\u00e9s ce qu&#8217;ils doivent porter, fournissez-leur un uniforme en amont ou lors du premier jour en poste. Par ailleurs, notre solution <strong>Flow Learning by Mapal<\/strong> est l\u2019outil id\u00e9al afin d\u2019assurer <a href=\"https:\/\/mapal-os.com\/fr\/solutions\/flow-learning\" rel=\"noreferrer noopener\" target=\"_blank\">la gestion de l\u2019onboarding des nouveaux employ\u00e9s<\/a>, et permettra \u00e0 vos nouvelles recrues d\u2019int\u00e9grer rapidement et facilement leur nouveau poste \u00e0 l\u2019aide d\u2019informations utiles.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>L\u2019hygi\u00e8ne posturale :\u00a0\u00a0<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Au quotidien, vos employ\u00e9s peuvent adopter de mauvaises postures, souvent n\u00e9fastes \u00e0 long terme : sensibilisez-les \u00e0 la manipulation des charges lourdes et \u00e0 la n\u00e9cessit\u00e9 d&#8217;une rotation pour les diff\u00e9rentes t\u00e2ches. Notre solution <strong>Flow Learning by Mapal<\/strong> vous permet de <a href=\"https:\/\/mapal-os.com\/fr\/solutions\/flow-learning\" rel=\"noreferrer noopener\" target=\"_blank\">personnaliser les formations de vos \u00e9quipes<\/a>. Ainsi, un cours sur l&#8217;hygi\u00e8ne posturale peut \u00eatre propos\u00e9 au personnel de cuisine, et un autre, plus adapt\u00e9 aux serveurs, propos\u00e9 aux \u00e9quipes en salles.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Le rythme de travail :\u00a0\u00a0\u00a0<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Entre longues journ\u00e9es de travail, horaires changeants, difficult\u00e9s \u00e0 concilier vie professionnelle et vie priv\u00e9e et rythmes de travail exigeants, de nombreux \u00e9l\u00e9ments peuvent favoriser le stress et la d\u00e9motivation de vos \u00e9quipes. R\u00e9sultat ? Un turnover \u00e9lev\u00e9 et une productivit\u00e9 amoindrie. Il est donc essentiel de g\u00e9rer avec soin, et dans le respect du cadre l\u00e9gal, les horaires de vos employ\u00e9s. Il est \u00e9galement essentiel de remplacer rapidement tout d\u00e9sistement de derni\u00e8re minute, afin de ne pas surcharger vos \u00e9quipes. <strong>Workforce by Mapal<\/strong> vous permet de <a href=\"https:\/\/mapal-os.com\/fr\/solutions\/workforce\" rel=\"noreferrer noopener\" target=\"_blank\">g\u00e9n\u00e9rer des plannings optimis\u00e9s<\/a> en quelques clics gr\u00e2ce \u00e0 l&#8217;intelligence artificielle, en tenant compte du droit du travail, des pr\u00e9f\u00e9rences du personnel et des besoins de l&#8217;entreprise : un r\u00e9el alli\u00e9 du quotidien pour vos managers et vos \u00e9quipes !<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le secteur de l\u2019h\u00f4tellerie-restauration fait face \u00e0 un taux de rotation \u00e9lev\u00e9, ce qui aura une<strong> incidence sur la formation \u00e0 la pr\u00e9vention des risques professionnels<\/strong>. Au sein de notre secteur, il n\u2019est pas forc\u00e9ment judicieux d&#8217;organiser une formation en face-\u00e0-face avec toute une \u00e9quipe, ou encore de fournir un manuel \u201cpapier\u201d pour former le personnel : nous savons bien que cela s&#8217;av\u00e8re souvent chronophage et rarement rentable.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Flow Learning by Mapal<\/strong> est con\u00e7u exclusivement pour le secteur de l&#8217;h\u00f4tellerie-restauration et propose une large <a href=\"https:\/\/mapal-os.com\/fr\/solutions\/flow-learning\" rel=\"noreferrer noopener\" target=\"_blank\">biblioth\u00e8que de contenus de formation<\/a> aux th\u00e9matiques diverses et vari\u00e9es. En effet, comme \u00e9voqu\u00e9 pr\u00e9c\u00e9demment, cet outil de gestion de la formation vous permet d&#8217;inclure plusieurs chapitres relatifs \u00e0 la sant\u00e9 et \u00e0 la s\u00e9curit\u00e9 au travail, adapt\u00e9s en fonction du r\u00f4le de chaque employ\u00e9. Ces chapitres, aux contenus dynamiques et aux formats courts, peuvent \u00eatre consult\u00e9s \u00e0 tout moment, depuis un appareil mobile. Ainsi, non seulement vous favorisez la m\u00e9morisation des mesures de pr\u00e9vention pour vos employ\u00e9s, mais il vous sera \u00e9galement plus facile d\u2019y acc\u00e9der en quelques clics, en cas de doute !\u00a0<\/p>\n\n\n\n<h2 id=\"c42645\" class=\"wp-block-heading is-style-heading-4\">Les normes d\u2019hygi\u00e8ne et de s\u00e9curit\u00e9 alimentaire en restauration<\/h2>\n\n\n<figure class=\"wp-block-image size-large\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Layer_1\" viewbox=\"0 0 1637.2 740.9\" class=\"wp-image-4055 wp-block-image__svg\" aria-hidden=\"true\" focusable=\"false\"> <style type=\"text\/css\"> .st0{fill:#FFFFFF;stroke:#362056;stroke-width:5;stroke-linecap:round;stroke-linejoin:round;} .st1{fill:none;stroke:#43BECC;stroke-width:20;stroke-linecap:round;stroke-linejoin:round;} .st2{fill:#FFFFFF;stroke:#362056;stroke-miterlimit:10;} 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<line class=\"st5\" x1=\"961.1\" y1=\"268.4\" x2=\"1035.5\" y2=\"268.4\"><\/line> <g> <line class=\"st5\" x1=\"1029.5\" y1=\"276.7\" x2=\"1024.6\" y2=\"268.8\"><\/line> <line class=\"st5\" x1=\"1029.5\" y1=\"260.9\" x2=\"1024.6\" y2=\"268.8\"><\/line> <\/g> <g> <line class=\"st5\" x1=\"967.8\" y1=\"276.7\" x2=\"972.7\" y2=\"268.8\"><\/line> <line class=\"st5\" x1=\"967.8\" y1=\"260.9\" x2=\"972.7\" y2=\"268.8\"><\/line> <\/g> <g> <line class=\"st5\" x1=\"990.8\" y1=\"239\" x2=\"998.7\" y2=\"243.8\"><\/line> <line class=\"st5\" x1=\"1006.4\" y1=\"239\" x2=\"998.7\" y2=\"243.8\"><\/line> <\/g> <g> <line class=\"st5\" x1=\"990.8\" y1=\"295.8\" x2=\"998.7\" y2=\"290.8\"><\/line> <line class=\"st5\" x1=\"1006.4\" y1=\"295.8\" x2=\"998.7\" y2=\"290.8\"><\/line> <\/g> <line class=\"st5\" x1=\"980.7\" y1=\"251.7\" x2=\"1016.9\" y2=\"285\"><\/line> <g> <line class=\"st5\" x1=\"1009\" y1=\"285.2\" x2=\"1010.2\" y2=\"279\"><\/line> <line class=\"st5\" x1=\"1016.2\" y1=\"277.3\" x2=\"1010.2\" y2=\"279\"><\/line> <\/g> <g> <line class=\"st5\" x1=\"987.1\" y1=\"250.8\" x2=\"986.7\" y2=\"257\"><\/line> <line class=\"st5\" x1=\"980.9\" y1=\"259.5\" x2=\"986.7\" y2=\"257\"><\/line> <\/g> <g> <line class=\"st5\" x1=\"1015.8\" y1=\"252.6\" x2=\"979.6\" y2=\"285.9\"><\/line> <g> <line class=\"st5\" x1=\"987.4\" y1=\"286.1\" x2=\"986.3\" y2=\"279.8\"><\/line> <line class=\"st5\" x1=\"980.2\" y1=\"278.1\" x2=\"986.3\" y2=\"279.8\"><\/line> <\/g> <g> <line class=\"st5\" x1=\"1009.4\" y1=\"251.6\" x2=\"1009.8\" y2=\"257.9\"><\/line> <line class=\"st5\" x1=\"1015.7\" y1=\"260.3\" x2=\"1009.8\" y2=\"257.9\"><\/line> <\/g> <\/g> <g> <path class=\"st0\" d=\"M1086.8,605.7l-26.1,53.7c-1.7,3.5,0.9,7.4,4.7,7.3l51.6-0.9c3.7-0.1,6.1-3.9,4.5-7.3l-25.5-52.8 C1094.2,601.7,1088.7,601.7,1086.8,605.7L1086.8,605.7z\"><\/path> <line class=\"st5\" x1=\"1091.3\" y1=\"622.1\" x2=\"1091\" y2=\"645.8\"><\/line> <ellipse class=\"st6\" cx=\"1091\" cy=\"654.1\" rx=\"2.2\" ry=\"2.2\"><\/ellipse> <\/g> <ellipse class=\"st7\" cx=\"465\" cy=\"416.7\" rx=\"12.3\" ry=\"12.3\"><\/ellipse> <ellipse class=\"st0\" cx=\"497.8\" cy=\"372.7\" rx=\"11.7\" ry=\"9.3\"><\/ellipse> <ellipse class=\"st0\" cx=\"514\" cy=\"419.3\" rx=\"10.2\" ry=\"13.7\"><\/ellipse> <\/svg><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Aujourd&#8217;hui, plus que jamais, <a href=\"https:\/\/mapal-os.com\/fr\/securite-alimentaire\/normes-hygiene-securite-alimentaire-restauration\"><strong>la s\u00e9curit\u00e9 alimentaire est essentielle en restauration<\/strong><\/a>. Pour cette raison, ce chapitre est vital pour tout restaurateur.\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cLe <a href=\"https:\/\/agriculture.gouv.fr\/mise-en-place-dun-plan-de-maitrise-sanitaire-en-restauration-collective-un-guide-pour-les-petits\">plan de ma\u00eetrise sanitaire (PMS)<\/a> d\u00e9finit un ensemble de mesures pr\u00e9ventives et d&#8217;autocontr\u00f4les ayant pour but de <strong>maintenir l&#8217;hygi\u00e8ne alimentaire<\/strong>. C&#8217;est un outil permettant le contr\u00f4le de l&#8217;environnement de la cha\u00eene de production alimentaire pour garantir la s\u00e9curit\u00e9 des produits.\u201d\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Il se base notamment sur plusieurs \u00e9l\u00e9ments :\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li><strong>Un programme de pr\u00e9requis (PRP)<\/strong><\/li>\n\n<li><strong>Le plan HACCP &#8211; Hazard Analysis Critical Control Point<\/strong><\/li>\n\n<li><strong>La tra\u00e7abilit\u00e9 des produits\u00a0<\/strong><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading is-style-heading-5\"><strong>Les pr\u00e9requis obligatoires pour assurer les normes d\u2019hygi\u00e8ne en restauration<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Les programmes de pr\u00e9requis comprennent <a href=\"https:\/\/agriculture.gouv.fr\/mise-en-place-dun-plan-de-maitrise-sanitaire-en-restauration-collective-un-guide-pour-les-petits\" target=\"_blank\" rel=\"noreferrer noopener\">les bonnes pratiques d\u2019hygi\u00e8ne (BPH) et les bonnes pratiques de fabrication (BPF).<\/a>\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les BPH permettent de <strong>r\u00e9duire les risques de contamination<\/strong>, tandis que les BPF concernent les bonnes pratiques en mati\u00e8re de<strong> temp\u00e9rature et de dosage lors des pr\u00e9parations en cuisine<\/strong>.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ces pr\u00e9requis permettent de s\u2019assurer de l\u2019hygi\u00e8ne d\u2019un \u00e9tablissement en prenant en compte les \u00e9l\u00e9ments suivants :\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>Nettoyage et d\u00e9sinfection (des installations, des machines et des ustensiles)<\/li>\n\n<li>Contr\u00f4le de la temp\u00e9rature<\/li>\n\n<li>Contr\u00f4le de l&#8217;eau<\/li>\n\n<li>Pr\u00e9vention et lutte contre les parasites<\/li>\n\n<li>Entretien technique et \u00e9talonnage des appareils de contr\u00f4le (balances, thermom\u00e8tres, etc.)<\/li>\n\n<li>Tra\u00e7abilit\u00e9 des produits<\/li>\n\n<li>Contr\u00f4le des allerg\u00e8nes (pour \u00e9viter les contaminations crois\u00e9es)<\/li>\n\n<li>Contr\u00f4le des fournisseurs <\/li>\n\n<li>Gestion des d\u00e9chets<\/li>\n\n<li>Formation et hygi\u00e8ne du personnel\u00a0<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Les trois principaux types de risques sont :\u00a0<\/strong><\/p>\n\n\n<figure class=\"wp-block-image size-full is-resized texticon-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"500\" height=\"500\" viewbox=\"0 0 500 500\" fill=\"none\" class=\"wp-image-4056 wp-block-image__svg\" aria-hidden=\"true\" focusable=\"false\"><g clip-path=\"url(#clip0_1765_548)\"><g clip-path=\"url(#clip1_1765_548)\"><path d=\"M445.777 387.088C438.308 397.384 428.663 406.262 416.749 410.796C414.953 411.457 412.684 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332.966 401.713 332.399\" stroke=\"#362056\" stroke-width=\"10\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M401.718 332.305C399.638 332.116 397.558 331.738 395.383 331.36Z\" fill=\"white\"><\/path><path d=\"M401.718 332.305C399.638 332.116 397.558 331.738 395.383 331.36\" stroke=\"#362056\" stroke-width=\"10\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M112.102 373.77C117.68 369.614 125.15 368.008 132.431 369.992C144.817 373.487 152.098 386.427 148.599 398.801C148.032 400.879 147.181 402.673 146.141 404.468C133.376 395.589 122.03 385.294 112.102 373.77V373.77Z\" fill=\"white\" stroke=\"#362056\" stroke-width=\"10\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M336.19 114.115C337.987 107.692 349.522 105.237 362.003 108.731C362.571 108.92 363.138 109.109 363.705 109.298C363.957 109.361 363.957 109.361 363.705 109.298C369.946 114.21 375.903 119.405 381.387 124.978C381.387 125.544 381.292 126.111 381.198 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269.667 192.229 256.769 192.229C243.87 192.229 233.414 201.279 233.414 212.443C233.414 223.606 243.87 232.656 256.769 232.656Z\" fill=\"white\" stroke=\"#362056\" stroke-width=\"10\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M169.902 285.355C176.408 266.242 167.454 245.914 149.902 239.952C132.351 233.991 112.849 244.652 106.343 263.765C99.8367 282.879 108.791 303.206 126.342 309.168C143.893 315.13 163.395 304.468 169.902 285.355Z\" fill=\"white\" stroke=\"#362056\" stroke-width=\"10\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/g><\/g><defs><rect width=\"500\" height=\"500\" fill=\"white\"><\/rect><rect width=\"451\" height=\"474\" fill=\"white\"><\/rect><\/defs><\/svg><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Microbiologiques : bact\u00e9ries nocives<\/p>\n\n\n<figure class=\"wp-block-image size-full is-resized texticon-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"500\" height=\"500\" viewbox=\"0 0 500 500\" 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467.181V467.181Z\" fill=\"white\" stroke=\"#362056\" stroke-width=\"10\" stroke-miterlimit=\"10\"><\/path><path d=\"M189.17 153.515H295.391C298.52 153.515 301.038 156.035 301.038 159.166V175.51C301.038 178.642 298.52 181.162 295.391 181.162H189.17C186.042 181.162 183.523 178.642 183.523 175.51V159.166C183.523 156.035 186.042 153.515 189.17 153.515Z\" fill=\"white\" stroke=\"#362056\" stroke-width=\"10\" stroke-miterlimit=\"10\"><\/path><path d=\"M198.094 277.927C203.512 276.628 209.311 277.392 214.271 279.912C218.544 282.127 222.055 285.488 226.023 288.237C234.951 294.5 247.007 297.173 257.08 292.972C262.04 290.91 266.161 287.473 270.587 284.495C275.012 281.516 280.049 278.92 285.39 279.149\" stroke=\"#362056\" stroke-width=\"10\" stroke-miterlimit=\"10\"><\/path><path d=\"M198.172 222.328C207.787 222.251 217.325 217.287 222.896 209.42C228.466 201.554 230.069 190.938 226.94 181.85\" stroke=\"#362056\" stroke-width=\"10\" stroke-miterlimit=\"10\"><\/path><path d=\"M181.687 437.396C187.503 437.396 192.217 432.677 192.217 426.856C192.217 421.035 187.503 416.316 181.687 416.316C175.871 416.316 171.156 421.035 171.156 426.856C171.156 432.677 175.871 437.396 181.687 437.396Z\" fill=\"white\" stroke=\"#362056\" stroke-width=\"10\" stroke-miterlimit=\"10\"><\/path><path d=\"M273.108 374.235C282.927 374.235 290.888 366.267 290.888 356.44C290.888 346.612 282.927 338.645 273.108 338.645C263.288 338.645 255.328 346.612 255.328 356.44C255.328 366.267 263.288 374.235 273.108 374.235Z\" fill=\"white\" stroke=\"#362056\" stroke-width=\"10\" stroke-miterlimit=\"10\"><\/path><path d=\"M258.914 465.883C260.669 458.093 266.926 452.518 273.413 449.921C280.128 447.248 287.682 447.095 294.321 450.074C300.96 453.052 306.607 459.162 309.201 466.876\" stroke=\"#362056\" stroke-width=\"10\" stroke-miterlimit=\"10\"><\/path><\/g><\/g><defs><rect width=\"500\" height=\"500\" fill=\"white\"><\/rect><rect width=\"253\" height=\"449\" fill=\"white\"><\/rect><\/defs><\/svg><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Contaminations chimiques<\/p>\n\n\n<figure class=\"wp-block-image size-full is-resized texticon-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"500\" height=\"500\" viewbox=\"0 0 500 500\" fill=\"none\" class=\"wp-image-4058 wp-block-image__svg\" aria-hidden=\"true\" focusable=\"false\"><g clip-path=\"url(#clip0_1768_482)\"><g clip-path=\"url(#clip1_1768_482)\"><path d=\"M227.062 405.562C273.76 405.562 311.616 390.408 311.616 371.714C311.616 353.02 273.76 337.865 227.062 337.865C180.364 337.865 142.508 353.02 142.508 371.714C142.508 390.408 180.364 405.562 227.062 405.562Z\" fill=\"white\" stroke=\"#362056\" stroke-width=\"10\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M207.509 350.335C208.101 314.027 212.503 296.042 208.101 259.479C206.324 244.972 204.293 210.106 192.951 199.671C182.794 190.34 167.983 186.861 155.541 180.244C137.005 170.319 124.14 153.183 117.199 134.689C110.259 116.195 108.905 96.429 109.328 76.9173C109.413 73.4392 109.582 69.7913 111.19 66.6525C112.798 63.5137 107.212 52.9095 111.105 53.0792C114.406 53.2488 126.171 63.1743 128.88 64.871C141.745 73.0998 157.911 75.56 173.4 77.087C211.741 80.9045 250.59 80.8197 288.847 76.8325C302.22 75.4752 315.931 73.4392 327.442 67.1615C332.521 64.362 339.546 53.9275 342.931 58.3388C344.031 59.6962 344.624 68.6885 344.793 70.3852C345.809 83.0254 342.508 95.0717 341.238 107.712C338.615 134.35 332.097 163.956 306.79 177.784C292.825 185.334 275.135 187.795 264.302 198.738C255.838 207.306 253.468 219.268 251.437 230.551C245.004 265.841 245.173 304.525 245.089 337.271C245.004 349.317 249.913 363.654 239.587 371.204C231.546 377.058 218.597 374.767 211.91 367.641C205.393 360.431 204.547 349.911 207.509 350.335V350.335Z\" fill=\"white\"><\/path><path d=\"M227.065 29.2412C162.147 29.2412 109.586 40.7786 109.586 55.0306C109.586 69.2826 162.231 80.8199 227.065 80.8199C234.344 80.8199 202.943 112.887 202.943 112.887C202.943 112.887 223.594 150.807 230.619 150.129C273.024 108.476 260.92 177.869 260.92 177.869L296.384 121.54C296.384 121.54 279.118 79.0384 279.118 81.6683C318.051 77.4266 344.628 65.2106 344.628 55.0306C344.543 40.7786 291.983 29.2412 227.065 29.2412V29.2412Z\" fill=\"white\" stroke=\"#362056\" stroke-width=\"10\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M109.244 56.3027C109.075 79.8864 111.19 103.555 115.592 126.799C117.538 136.979 119.908 147.244 125.748 156.067C135.651 171.337 153.933 180.244 171.03 188.728C179.579 192.969 188.381 197.55 194.306 204.591C202.6 214.347 204.124 227.327 205.224 239.628C208.356 278.057 208.779 316.656 206.494 355.171\" stroke=\"#362056\" stroke-width=\"10\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M344.54 58.6777C344.709 82.2614 342.593 105.93 338.192 129.174C336.245 139.354 333.875 149.619 328.035 158.442C318.133 173.712 299.851 182.619 282.754 191.103C274.205 195.344 265.403 199.925 259.478 206.967C251.183 216.722 249.66 229.702 248.559 242.003C245.428 280.432 245.005 319.031 247.29 357.546\" stroke=\"#362056\" stroke-width=\"10\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M189.227 199.247C197.775 205.525 208.44 209.342 219.358 210.36C230.276 211.378 241.449 209.766 251.69 206.034C254.568 205.016 257.276 203.828 260.069 202.555C263.201 201.198 266.248 199.841 269.38 198.483\" stroke=\"#362056\" stroke-width=\"10\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M165.102 122.134C167.81 117.807 170.772 113.735 173.989 109.833C178.728 113.735 183.553 117.383 188.462 120.946C188.716 121.116 188.97 121.286 189.224 121.286C189.393 121.286 189.647 121.201 189.816 121.116C194.556 118.825 199.126 116.28 203.528 113.396\" stroke=\"#362056\" stroke-width=\"10\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M230.109 150.129C234.003 151.826 237.727 154.031 241.112 156.576C239.674 156.831 238.743 158.188 237.981 159.376C236.373 162.09 234.934 164.89 233.749 167.774\" stroke=\"#362056\" stroke-width=\"10\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M296.383 121.54C300.445 114.669 305.439 107.458 309.417 100.586C313.649 103.046 318.05 105.337 322.536 107.288C324.314 102.283 326.006 97.3626 327.784 92.3574\" stroke=\"#362056\" stroke-width=\"10\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M325.326 120.607L322.109 107.458\" stroke=\"#362056\" stroke-width=\"10\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M261.172 387.323C276.915 385.117 293.419 389.274 306.284 398.69C295.705 415.233 288.256 433.811 284.363 453.069C303.068 449.081 323.297 453.069 339.04 463.758C348.265 453.747 358.845 444.925 370.356 437.629C361.977 432.878 353.597 428.043 345.218 423.292C343.018 422.02 340.563 420.238 340.902 417.778C341.071 416.336 342.171 415.233 343.187 414.3C354.021 403.95 364.854 393.685 375.773 383.335C375.773 381.808 317.711 373.155 312.294 372.307C294.943 369.677 276.492 379.772 261.172 387.323V387.323Z\" fill=\"white\" stroke=\"#362056\" stroke-width=\"10\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/g><\/g><defs><rect width=\"500\" height=\"500\" fill=\"white\"><\/rect><rect width=\"275\" height=\"443\" fill=\"white\"><\/rect><\/defs><\/svg><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Physiques : objets se retrouvant dans la nourriture<\/p>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-4\">Le plan HACCP\u00a0<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">La fonction principale du plan HACCP ?<strong> Evaluer les risques de contamination des aliments et \u00e9tablir des syst\u00e8mes de contr\u00f4le pour les pr\u00e9venir et \u00e9viter ces derniers<\/strong>. Chaque entreprise doit disposer de son propre plan HACCP, adapt\u00e9 \u00e0 son activit\u00e9 et \u00e0 son offre.\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le Codex Alimentarius <a href=\"https:\/\/www.hygiene-alimentaire-haccp.com\/239-c-haccp-12-etapes.html\" target=\"_blank\" rel=\"noreferrer noopener\">structure<\/a> le syst\u00e8me HACCP en sept principes, r\u00e9partis sur 12 \u00e9tapes, qui se doivent d\u2019\u00eatre scrupuleusement respect\u00e9es. Ces derni\u00e8res doivent \u00eatre r\u00e9guli\u00e8rement mises \u00e0 jour en cas d&#8217;\u00e9volutions.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vous pouvez cr\u00e9er le plan HACCP au format papier, mais si votre entreprise compte plusieurs \u00e9tablissements et si vous souhaitez que ce document soit facilement accessible et mis \u00e0 jour, il vous est fortement recommand\u00e9 de digitaliser cette \u00e9tape.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading is-style-heading-5\"><strong>La num\u00e9risation du plan HACCP afin de garantir la s\u00e9curit\u00e9 alimentaire\u00a0\u00a0<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Avec <strong>Compliance by Mapal<\/strong>, vous pouvez facilement <a href=\"https:\/\/mapal-os.com\/fr\/solutions\/compliance\" target=\"_blank\" rel=\"noreferrer noopener\">num\u00e9riser votre plan HACCP<\/a> pour y avoir acc\u00e8s sur une seule application. Vos \u00e9quipes peuvent effectuer des contr\u00f4les quotidiens rapidement, et les managers sont en mesure de surveiller les taux d&#8217;ex\u00e9cution en temps r\u00e9el et d\u2019obtenir les rapports dont ils ont besoin. En cas d&#8217;incident, vous serez en mesure de d\u00e9tecter les probl\u00e8mes rapidement, et votre \u00e9quipe pourra consulter l&#8217;application pour conna\u00eetre la marche \u00e0 suivre.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La num\u00e9risation du plan HACCP est essentielle, notamment dans le cas d\u2019une gestion multisite, car <strong>chaque plan doit \u00eatre adapt\u00e9 \u00e0 l&#8217;activit\u00e9 exerc\u00e9e dans chaque site<\/strong>.\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Enfin, le si\u00e8ge de votre entreprise peut contr\u00f4ler en temps r\u00e9el et recevoir des informations centralis\u00e9es et \u00e0 jour concernant la conformit\u00e9 des plans HACCP de chaque \u00e9tablissement.\u00a0\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading is-style-heading-5\"><strong>Audit et rapport de respect des normes dans l\u2019h\u00f4tellerie-restauration\u00a0\u00a0<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Votre \u00e9quipe doit suivre de nombreuses proc\u00e9dures quotidiennes pour garantir la s\u00e9curit\u00e9 de vos installations et de vos \u00e9quipements. Avec un turnover \u00e9lev\u00e9, il peut \u00eatre compliqu\u00e9 de former efficacement chaque employ\u00e9.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading is-style-heading-5\"><strong>La formation en ligne pour la s\u00e9curit\u00e9 alimentaire : un contenu personnalisable et mis \u00e0 jour r\u00e9guli\u00e8rement\u00a0<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Par ailleurs, il est essentiel de<strong> former vos \u00e9quipes sur les pr\u00e9requis et les principes li\u00e9s au plan HACCP<\/strong>. Dans le cas contraire, vous pouvez mettre en danger la s\u00e9curit\u00e9 de vos clients, avec le risque de subir de graves sanctions, de mettre \u00e0 mal votre r\u00e9putation et peut-\u00eatre m\u00eame d\u2019engendrer la fermeture de vos \u00e9tablissements.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Afin de proposer un contenu de formation r\u00e9guli\u00e8rement \u00e0 jour et d\u2019adapter la formation de chaque employ\u00e9 en fonction de son r\u00f4le, il est pr\u00e9f\u00e9rable d&#8217;opter pour un <a href=\"https:\/\/mapal-os.com\/fr\/solutions\/flow-learning\" target=\"_blank\" rel=\"noreferrer noopener\">outil de formation digitale.<\/a> Notre solution <strong>Flow Learning by Mapal<\/strong>, accessible depuis un appareil mobile, permettra \u00e0 votre \u00e9quipe de se former \u00e0 son rythme :\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li><strong>S\u00e9curit\u00e9 alimentaire niveau 1<\/strong> : Explorant les m\u00e9thodes les plus efficaces pour contr\u00f4ler et pr\u00e9venir la contamination et l&#8217;intoxication alimentaire, les collaborateurs d\u00e9couvriront leur r\u00f4le dans la s\u00e9curit\u00e9 alimentaire et s&#8217;exerceront \u00e0 mettre en \u0153uvre ces actions cl\u00e9s. Parfait pour les personnes qui manipulent des aliments en salle ou occasionnellement. <\/li>\n\n<li><strong>S\u00e9curit\u00e9 alimentaire niveau 2 :<\/strong> Cette ressource permettra aux apprenants de suivre le parcours des aliments. Ils apprendront \u00e0 rep\u00e9rer les risques de s\u00e9curit\u00e9 et les causes de la contamination et de l&#8217;intoxication alimentaire, tout en s&#8217;exer\u00e7ant \u00e0 les ma\u00eetriser. De plus, ils se familiariseront avec les techniques de pr\u00e9vention et de nettoyage qui leur permettront de garder leur cuisine propre. Parfait pour toute personne impliqu\u00e9e dans la pr\u00e9paration, la cuisson et le stockage des aliments.\u00a0 <\/li>\n\n<li><strong>Allerg\u00e8nes alimentaires :<\/strong> Cette ressource permettra \u00e0 vos \u00e9quipes de suivre le parcours des aliments. Ils apprendront \u00e0 rep\u00e9rer les risques de s\u00e9curit\u00e9 et les causes de la contamination et de l&#8217;intoxication alimentaire, tout en s&#8217;exer\u00e7ant \u00e0 les ma\u00eetriser. Ils se familiariseront \u00e9galement avec les techniques de pr\u00e9vention et de nettoyage. Parfait pour toute personne impliqu\u00e9e dans la pr\u00e9paration, la cuisson et le stockage des aliments.\u00a0<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u00a0\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading is-style-heading-5\"><strong>4 r\u00e9glementations cl\u00e9s en mati\u00e8re d&#8217;hygi\u00e8ne et de s\u00e9curit\u00e9 alimentaire pour le secteur de la restauration\u00a0\u00a0<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u00a0\u00a0<\/p>\n\n\n\n<h4 class=\"wp-block-heading is-style-heading-5\"><strong>Les r\u00e8gles d\u2019hygi\u00e8ne au sein d\u2019un restaurant\u00a0<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Pour chaque surface en contact avec des aliments, un nettoyage quotidien avec un produit d\u00e9sinfectant est obligatoire. Cette r\u00e8gle s&#8217;applique aux sols, aux plans de travail et, bien s\u00fbr, \u00e0 tous les ustensiles dont vos employ\u00e9s feront l\u2019usage. Le nettoyage des ustensiles doit se faire avant et apr\u00e8s utilisation, tandis que l\u2019ensemble des \u00e9quipements doit \u00eatre nettoy\u00e9 au moins une fois par semaine.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La propret\u00e9 et l&#8217;hygi\u00e8ne du personnel sont \u00e9galement essentielles, en particulier celles des personnes charg\u00e9es de manipuler les aliments.\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les r\u00e8gles de nettoyage sont ainsi d\u00e9taill\u00e9es dans les pr\u00e9requis du plan HACCP, qui comprennent notamment <strong>les bonnes pratiques d\u2019hygi\u00e8ne (BPH)<\/strong>.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00a0\u00a0<\/p>\n\n\n\n<h4 class=\"wp-block-heading is-style-heading-5\"><strong>Les r\u00e8gles sur la manipulation des aliments\u00a0\u00a0<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">La s\u00e9curit\u00e9 alimentaire d\u00e9pend, dans une large mesure, de ceux qui manipulent les aliments. En effet, le personnel est d\u00e9terminant pour pr\u00e9venir et garantir la s\u00e9curit\u00e9 alimentaire en cuisine, mais il peut aussi \u00eatre un vecteur potentiel de contamination.\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Il est essentiel de b\u00e9n\u00e9ficier d\u2019une formation \u00e0 la manipulation des aliments. Optez pour des <a href=\"https:\/\/mapal-os.com\/fr\/solutions\/flow-learning\" target=\"_blank\" rel=\"noreferrer noopener\">outils de formation en ligne<\/a>, tels que <strong>Flow Learning by Mapal<\/strong>, qui vous permettent de personnaliser et de mettre \u00e0 jour chaque contenu. Vous disposez \u00e9galement d\u2019un suivi de ces cours pour l\u2019ensemble de vos employ\u00e9s afin de vous assurer que chaque employ\u00e9 dispose des connaissances n\u00e9cessaires pour une mise pratique en toute s\u00e9curit\u00e9.\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00a0\u00a0<\/p>\n\n\n\n<h4 class=\"wp-block-heading is-style-heading-5\"><strong>R\u00e9glementation sur la tra\u00e7abilit\u00e9 alimentaire\u00a0<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Les r\u00e8gles de tra\u00e7abilit\u00e9 alimentaire sont essentielles pour <strong>minimiser les risques d\u2019incidents li\u00e9s \u00e0 la s\u00e9curit\u00e9 alimentaire<\/strong> en restauration.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En d\u2019autres termes, la tra\u00e7abilit\u00e9 alimentaire consiste \u00e0 archiver l\u2019ensemble des documents et des informations qui permettent de<strong> retracer l\u2019origine et le cheminement de n\u2019importe quelle denr\u00e9e alimentaire<\/strong>.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour une entreprise en h\u00f4tellerie-restauration, c\u2019est, pour ainsi dire, le seul moyen d\u2019identifier de mani\u00e8re efficace un produit impropre \u00e0 la consommation.\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Parmi ces informations, vous devrez notamment archiver :\u00a0\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>La nature, le volume et la quantit\u00e9 du produit <\/li>\n\n<li>La description du produit <\/li>\n\n<li>Le nom et les coordonn\u00e9es du fournisseur\u00a0 <\/li>\n\n<li>Le num\u00e9ro de lot<\/li>\n\n<li>La DLC ou DDM<\/li>\n\n<li>La date de r\u00e9ception du produit\u00a0<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Pour cela, il vous faudra donc archiver, durant une certaine p\u00e9riode, les \u00e9tiquettes, fiches de pr\u00e9paration ou bons de livraison relatifs \u00e0 ces denr\u00e9es alimentaires.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La digitalisation des informations, gr\u00e2ce \u00e0 un outil comme <strong>Easilys f&amp;b by Mapal<\/strong>, vous permettra de <a href=\"https:\/\/mapal-os.com\/fr\/solutions\/easilys-fb\" target=\"_blank\" rel=\"noreferrer noopener\">suivre vos commandes<\/a> tout au long de la cha\u00eene, afin d\u2019assurer la s\u00e9curit\u00e9 des consommateurs et r\u00e9pondre aux contr\u00f4les des autorit\u00e9s comp\u00e9tentes. La tra\u00e7abilit\u00e9 alimentaire est r\u00e9alis\u00e9e facilement et en temps r\u00e9el pour assurer le retrait ou le rappel de produits cibl\u00e9s, mais \u00e9galement pour garantir la transparence vis-\u00e0-vis des consommateurs.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00a0\u00a0<\/p>\n\n\n\n<h4 class=\"wp-block-heading is-style-heading-5\"><strong>Liste des allerg\u00e8nes\u00a0\u00a0<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Chaque employ\u00e9 qui entre en contact avec des aliments doit obligatoirement conna\u00eetre la liste des allerg\u00e8nes. Sans le respect des normes de s\u00e9curit\u00e9 alimentaire li\u00e9es aux allerg\u00e8nes, vous risquez non seulement de s\u00e9v\u00e8res p\u00e9nalit\u00e9s, mais aussi de mettre vos clients en danger.\u00a0\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Il est donc obligatoire de suivre une formation sp\u00e9cifique \u00e0 cet effet. En choisissant de <a href=\"https:\/\/mapal-os.com\/fr\/solutions\/flow-learning\" target=\"_blank\" rel=\"noreferrer noopener\">digitaliser les formations<\/a> avec notre outil <strong>Flow Learning by Mapal<\/strong>, les employ\u00e9s pourront tout apprendre sur les allerg\u00e8nes avant m\u00eame leur premier jour de travail. Nos ressources permettront aux apprenants de suivre le parcours des aliments, de rep\u00e9rer les risques pour la s\u00e9curit\u00e9 et les causes de contaminations alimentaires, tout en s&#8217;exer\u00e7ant \u00e0 les contr\u00f4ler. En outre, ils se familiariseront avec les techniques de pr\u00e9vention et de nettoyage qui leur permettront de garder une cuisine propre et saine : parfait pour toute personne impliqu\u00e9e dans<strong> la pr\u00e9paration, la cuisson et le stockage des aliments <\/strong>!\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Selon la r\u00e9glementation, il existe <a href=\"https:\/\/www.service-public.fr\/particuliers\/vosdroits\/F32192\" target=\"_blank\" rel=\"noreferrer noopener\">14 allerg\u00e8nes devant figurer sur les menus des entreprises de restauration<\/a>. Vous devrez <strong>afficher ces allerg\u00e8nes sur vos menus et sensibiliser vos \u00e9quipes<\/strong> afin qu\u2019elles puissent informer au mieux vos clients.\u00a0<\/p>\n\n\n\n<h2 id=\"c51783\" class=\"wp-block-heading is-style-heading-4\">Les normes sur le d\u00e9veloppement durable et le gaspillage alimentaire en restauration<\/h2>\n\n\n<figure class=\"wp-block-image size-large\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" viewbox=\"0 0 1846 1000\" class=\"wp-image-4059 wp-block-image__svg\" aria-hidden=\"true\" focusable=\"false\"><defs><style>.cls-1{stroke:#301e4a;}.cls-1,.cls-2{fill:#fff;}.cls-1,.cls-2,.cls-3{stroke-width:5px;}.cls-1,.cls-2,.cls-3,.cls-4{stroke-linecap:round;stroke-linejoin:round;}.cls-2,.cls-3{stroke:#362056;}.cls-3,.cls-4{fill:none;}.cls-4{stroke:#1cb6c4;stroke-width:20px;}<\/style><\/defs><g><path class=\"cls-2\" 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d=\"M235.4,272.2c-.2-17.4,9.4-33.8,22.6-45.1s29.7-18,46.4-22.9\"><\/path><path class=\"cls-4\" d=\"M1287.1,735.2c18.7-6.6,38.3-10.3,58.1-11.1,13.4-.5,27.2,.4,39.7,5.3,14,5.6,25.6,15.9,36.8,26\"><\/path><g><path class=\"cls-2\" d=\"M893.07,199.7c2.89-6.17,.48-13.37-1.85-19.68-1.34-3.66-2.72-7.22-4.07-10.87,5.57-.47,11.07-1.3,16.58-2.44-2,1.79-2.89,4.55-3.07,7.17s.36,5.31,.94,7.91c1.12,5.29,2.4,10.75,5.6,15.14\"><\/path><path class=\"cls-2\" d=\"M979.52,345.25c-1.65-8.84,38.49-104.86,1.16-145.02-23-18.2-58.34-18.91-82.01-1.64-21.15-12.29-50.41-8.01-67.11,9.88-23.55,29.51-6.9,97.21-3.05,111.87,9.31,36.1,63.87,24.69,28.01,34.74,20.28,2.58-13.65-6.82,6.17-1.73,31.03,8.04,61.7-14.41,93.65-16.54,7.85-.53,15.95,.21,23.47-2.18s-12.75,42.55-13.5,34.72c-13.68,3.27,5.28,2.01,0-10.96-11.38-27.67-14.63-2.7,13.21-13.15Z\"><\/path><path class=\"cls-3\" d=\"M892.62,373.42c10.36-.07-30.92,14.48-23.21,7.54,5.16,8.94-7.06-49.48,3.27-49.46,10.32,.02,19.32,71.84,24.49,62.92,5.71,7.55,16.38-53.85,25.83-54.07,9.54-.18,11.29,40.93,16.68,33.07,5.3,3.72,19.33-24.84,25.64-23.4,6.32,1.44-19.73,28.79-15.97,23.4\"><\/path><\/g><g><rect class=\"cls-1\" x=\"810.72\" y=\"394.42\" width=\"41\" height=\"59.5\" rx=\"7.36\" ry=\"7.36\"><\/rect><rect class=\"cls-1\" x=\"968.72\" y=\"394.42\" width=\"41\" height=\"59.5\" rx=\"7.36\" ry=\"7.36\"><\/rect><rect class=\"cls-1\" x=\"733.72\" y=\"782.92\" width=\"41\" height=\"41\" rx=\"7.36\" ry=\"7.36\"><\/rect><rect class=\"cls-1\" x=\"1046.72\" y=\"782.92\" width=\"41\" height=\"41\" rx=\"7.36\" ry=\"7.36\"><\/rect><path class=\"cls-1\" d=\"M1122.72,793.42h-420l55.89-297.94c5.28-28.16,29.87-48.56,58.52-48.56h191.18c28.65,0,53.24,20.4,58.52,48.56l55.89,297.94Z\"><\/path><ellipse class=\"cls-1\" cx=\"912.72\" cy=\"632.42\" rx=\"108\" ry=\"104.5\"><\/ellipse><path class=\"cls-1\" d=\"M1127.43,330.92c-6.26,47.37-101.29,85-217.6,85s-211.35-37.63-217.6-85h435.21Z\"><\/path><polygon class=\"cls-1\" points=\"908.72 641.92 908.72 622.92 824.13 622.92 806.22 632.92 824.13 641.92 908.72 641.92\"><\/polygon><circle class=\"cls-1\" cx=\"912.22\" cy=\"632.42\" r=\"15.5\"><\/circle><\/g><path class=\"cls-3\" d=\"M954.34,220.41c-.22,1.01,.13,2.05,.48,3.03,2.77,7.77,5.88,15.71,5.52,23.95-.32,7.27-3.34,14.36-2.6,21.59,5.52-2.86,9.02-8.5,11.65-14.14,2.95-6.34,5.18-13.25,4.64-20.22-.42-5.42-2.92-11.91-7.62-15.06-2.73-1.83-10.96-4.31-12.06,.86Z\"><\/path><\/svg><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">La durabilit\u00e9 devient une question de plus en plus pressante. <strong>Un tiers de la nourriture produite dans le monde est gaspill\u00e9e<\/strong>, et on estime que 8 \u00e0 10 % des \u00e9missions mondiales de gaz \u00e0 effet de serre sont associ\u00e9es \u00e0 la nourriture non consomm\u00e9e. La plupart des pays europ\u00e9ens ont d\u00e9sormais des objectifs de r\u00e9duction des d\u00e9chets alimentaires et, en 2023, des <strong>objectifs juridiquement contraignants entreront en vigueur en Europe<\/strong>.\u00a0\u00a0\u00a0\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading is-style-heading-5\"><strong>Le gaspillage alimentaire dans l&#8217;h\u00f4tellerie-restauration\u00a0<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Des organisations telles que la <strong>Sustainable Restaurant Association<\/strong> offrent un soutien aux entreprises qui souhaitent r\u00e9duire le gaspillage alimentaire et devenir plus respecteuses de l&#8217;environnement.\u00a0\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vous trouverez des informations d\u00e9taill\u00e9es sur<a href=\"https:\/\/mapal-os.com\/fr\/securite-alimentaire\/gaspillage-alimentaire-restauration\">la mani\u00e8re de se pr\u00e9parer \u00e0 la r\u00e9glementation sur le gaspillage alimentaire<\/a> dans le secteur de la restauration dans notre article. La premi\u00e8re \u00e9tape de la r\u00e9duction du gaspillage alimentaire consiste toutefois \u00e0 diagnostiquer votre situation actuelle pour identifier les causes et les quantit\u00e9s de d\u00e9chets produits par votre entreprise.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Cela implique un processus en trois \u00e9tapes :\u00a0\u00a0<\/strong>\u00a0<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li> \t<p>Mesurer les quantit\u00e9s avant de servir les clients\u00a0\u00a0\u00a0<\/p> \t<\/li>\n<\/ol>\n\n\n\n<ol class=\"wp-block-list\">\n<li> \t<p>Peser les assiettes retourn\u00e9es\u00a0\u00a0\u00a0<\/p> \t<\/li>\n<\/ol>\n\n\n\n<ol class=\"wp-block-list\">\n<li> \t<p>Cr\u00e9er un plan d&#8217;action appropri\u00e9\u00a0\u00a0\u00a0<\/p> \t<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>La gestion des achats et des stocks<\/strong> est un autre domaine essentiel pour r\u00e9duire les d\u00e9chets. La rationalisation des commandes, le fait d&#8217;\u00e9viter de servir des portions excessives, la planification des menus et l&#8217;utilisation d&#8217;ingr\u00e9dients de saison sont autant de moyens de s&#8217;assurer que vous gaspillez le moins possible. La meilleure fa\u00e7on d&#8217;y parvenir est d&#8217;utiliser<strong> un logiciel de gestion des stocks<\/strong> qui rassemble les informations sur les fournisseurs, les prix et les recettes en un seul endroit, avec des fonctions de pesage pour vous aider \u00e0 g\u00e9rer les d\u00e9chets.\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le d\u00e9veloppement durable est devenu en quelques ann\u00e9es un challenge de taille qui transforme progressivement de nombreuses sph\u00e8res \u00e9conomiques et soci\u00e9tales.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Aussi, le secteur de l\u2019h\u00f4tellerie-restauration a su participer \u00e0 ces \u00e9volutions : la r\u00e9glementation relative au secteur a su s&#8217;adapter au mieux pour r\u00e9duire le gaspillage alimentaire et les d\u00e9chets en restauration.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A titre d\u2019exemple, <a href=\"https:\/\/www.carenews.com\/carenews-info\/news\/loi-agec-les-nouvelles-mesures-pour-2022#:~:text=Adopt%C3%A9e%20en%20f%C3%A9vrier%202020%2C%20la,2022%20marque%20une%20nouvelle%20%C3%A9ch%C3%A9ance\" rel=\"noreferrer noopener\" target=\"_blank\">la loi Anti-gaspillage pour une \u00e9conomie circulaire<\/a>, dite loi Agec, a \u00e9t\u00e9 adopt\u00e9e en f\u00e9vrier 2020 et s\u2019inscrit dans une lutte pour la r\u00e9duction des d\u00e9chets.\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">R\u00e9sultat ? Une responsabilit\u00e9 accrue pour les restaurateurs, qui s\u2019engagent dans une d\u00e9marche \u00e9co-responsable !\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading is-style-heading-5\"><strong>La loi Egalim en restauration collective\u00a0<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Depuis 2018, la loi Egalim pr\u00e9voit <a href=\"https:\/\/agriculture.gouv.fr\/egalim-tout-savoir-sur-la-loi-agriculture-et-alimentation\" rel=\"noreferrer noopener\" target=\"_blank\">un ensemble de mesures pour la restauration collective<\/a> visant \u00e0 garantir une alimentation saine, durable, ainsi qu\u2019une r\u00e9mun\u00e9ration plus juste pour les producteurs. Parmi ces mesures,<strong> la lutte contre le gaspillage alimentaire en restauration<\/strong> constitue un \u00e9l\u00e9ment essentiel \u00e0 prendre en compte.\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Voici les diff\u00e9rentes mesures qui structurent cette loi :\u00a0\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li> \t<p>La mise en place d\u2019un diagnostic pr\u00e9alable concernant <strong>la quantit\u00e9 et l\u2019origine des d\u00e9chets alimentaires g\u00e9n\u00e9r\u00e9s au quotidien<\/strong>.\u00a0\u00a0<\/p> \t<\/li>\n\n<li> \t<p>L\u2019interdiction de rendre impropre \u00e0 la consommation<strong> tout exc\u00e9dent alimentaire consommable<\/strong>.\u00a0\u00a0<\/p> \t<\/li>\n\n<li> \t<p>La favorisation des <strong>dons envers des associations sp\u00e9cialis\u00e9es<\/strong>.\u00a0\u00a0<\/p> \t<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Par ailleurs, depuis le 1er janvier 2022, les \u00e9tablissements de restauration collective, les cantines et les \u00e9tablissements de sant\u00e9 se doivent de proposer <strong>au moins 50% de produits durables, dont 20% de produits \u201cbio\u201d<\/strong>.\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La r\u00e9glementation en restauration collective pr\u00e9voit des contr\u00f4les aupr\u00e8s des \u00e9tablissements en restauration collective. Dans le cas du non-respect des crit\u00e8res impos\u00e9s par la loi Egalim, votre organisation risque de subir de s\u00e9v\u00e8res sanctions.\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Easilys f&amp;b<\/strong> s\u2019engage en faveur de la loi Egalim et place la <a href=\"https:\/\/mapal-os.com\/fr\/solutions\/easilys-fb\" rel=\"noreferrer noopener\" target=\"_blank\">technologie des objets connect\u00e9s<\/a> au service des restaurateurs, gr\u00e2ce au module de<strong> mesure et d\u2019analyse des d\u00e9chets<\/strong>.\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En effet, notre outil fournit <strong>des tables de tri et des poubelles connect\u00e9es <\/strong>afin d\u2019analyser et de mesurer de mani\u00e8re efficace et simple tous les d\u00e9chets alimentaires g\u00e9n\u00e9r\u00e9s au quotidien au sein de votre \u00e9tablissement, comme le poids des d\u00e9chets au global ou par couvert, et l\u2019identification de ces poids en fonction des \u00e9tapes de production et de service.\u00a0<\/p>\n\n\n\n<h2 id=\"c42658\" class=\"wp-block-heading is-style-heading-4\">Les normes de s\u00e9curit\u00e9 et de pr\u00e9vention des incendies d\u2019un restaurant<\/h2>\n\n\n<figure class=\"wp-block-image size-large\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Layer_1\" viewbox=\"0 0 1846 1000\" class=\"wp-image-4060 wp-block-image__svg\" aria-hidden=\"true\" focusable=\"false\"> <style type=\"text\/css\"> .st0{fill:#FFFFFF;stroke:#362056;stroke-width:5;stroke-linecap:round;stroke-linejoin:round;} .st1{fill:none;stroke:#43BECC;stroke-width:20;stroke-linecap:round;stroke-linejoin:round;} .st2{fill:#FFFFFF;} .st3{fill:none;stroke:#362056;stroke-width:5;stroke-linecap:round;stroke-linejoin:round;} <\/style> <g> <path class=\"st0\" d=\"M850.7,481.1c29.5,74.8-17.9,159.9-3.1,239c8.8,46.8,39.6,87.8,79.3,113.6c39.7,25.8,87.5,37.2,134.8,37.7 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c-3.6,15.4-7.1,31-6.9,46.8c0.3,35.7,19,68.7,41,96.7c22.1,28,48.1,53,67.2,83.1c3.1-14.3,6.2-29.3,2.6-43.5 c-5.8-23.1-30.7-30.8-46.5-48.6c-37.2-42.1-39.8-116.1-10.8-164.2c5.4-9.1,12-17.4,18.9-25.4c30.5-34.8,69.4-61,107.5-87.2 c7.6-5.2,20.6-14.8,18.8-23.9c-1.8-8.8-17.6-10.6-26.2-7.6S756.1,172.6,755.6,174.2L755.6,174.2z\"><\/path> <path class=\"st3\" d=\"M759.1,166.6c-31.1,40.6-80.4,62.3-115,99.8c-24.4,26.5-40.9,61-44.6,97.2s6,74,27.9,102.8 c9,11.8,19.8,22,29.7,33c11.3,12.6,21.4,26.4,31.5,40.1c7.4,10.1,14.8,20.1,22.1,30.2\"><\/path> <path class=\"st0\" d=\"M739.4,138.6h59.1c2.7,0,4.9,2.2,4.9,4.9v21.6c0,2.7-2.2,4.9-4.9,4.9h-59.1c-2.7,0-4.9-2.2-4.9-4.9v-21.6 C734.5,140.8,736.7,138.6,739.4,138.6z\"><\/path> <path class=\"st3\" d=\"M796.9,173.6c-30.8,38.4-86.8,63.7-121,99.2c-24.2,25.1-40.6,57.8-44.1,92.2c-3.6,34.4,5.9,70.2,27.6,97.4 c8.9,11.2,19.7,20.8,29.5,31.3c11.2,12,21.2,25,31.2,38c7.3,9.5,14.6,19.1,21.9,28.6\"><\/path> <path class=\"st1\" d=\"M449.5,121.1c-21.7,35.5-30.8,77.4-34.5,118.8c-3.4,37.9-2.6,76.7,8.6,113c11.2,36.3,33.7,70.2,66.3,89.7 c37.1,22.2,83.9,23.9,125.8,12.9c48.3-12.8,92.5-41.3,142.3-46c13.5-1.3,27.6-0.6,39.9,5.1c16.3,7.5,27.6,22.9,36,38.8 c8.4,15.9,14.7,32.9,24.8,47.7\"><\/path> <path class=\"st0\" d=\"M709.1,858.2V346.3c0-50.7,39.8-91.9,89-91.9h91.8c44.1,0,79.9,36.9,79.9,82.4v521.3 C923.7,905.8,750,910.5,709.1,858.2z\"><\/path> <path class=\"st0\" d=\"M799,251.7V132.1c0-11.9,12.4-21.5,27.6-21.5h28.5c13.7,0,24.8,8.6,24.8,19.3v121.8 C865.6,262.8,811.7,263.9,799,251.7z\"><\/path> <path class=\"st0\" d=\"M820.1,161.2l130.6,58.3c3.1,1.4,6.6-0.9,6.6-4.3V98.6c0-3.4-3.5-5.7-6.6-4.3l-130.6,58.3 C816.4,154.3,816.4,159.6,820.1,161.2z\"><\/path> <circle class=\"st0\" cx=\"839.4\" cy=\"156.9\" r=\"18.4\"><\/circle> <path class=\"st0\" d=\"M761.5,467.9v-87c47.8,8.7,107.8,14.4,155.8,0v87C892.8,498.2,789,495.4,761.5,467.9L761.5,467.9z\"><\/path> <path class=\"st0\" d=\"M1038.4,823.4c13.5-10.7,22.3-24.3,29.3-38.1c4.2,2.5,8.9,4.7,13.8,6.4c2.6,0.9,5.2,1.6,7.6,2.8 c0.4,0.2,0.8,0.4,0.9,0.7c0.2,0.4-0.1,0.8-0.3,1.2c-3.8,5.6-7.6,11.2-12.1,16.5c-8.4,9.7-19.2,18.3-31.8,25\"><\/path> <path class=\"st0\" d=\"M936,846.1c-19.7,4.4-49.8,14.1-67.7,4.8c-36.5-19.2-53.5-1.3-25.4,27.5c17.8,18.3,39.5,33.1,63.6,41.3 c24.1,8.2,50.8,9.8,75.3,2.6c13.3-3.9,25.9-10.2,37.1-18.4c10.3-7.5,19.6-16.8,25.4-28.1c5.8-11.4,7.8-25,3.5-37 c-29.6-83.8-125.4,24-139.5,29.5\"><\/path> <path class=\"st0\" d=\"M982.6,817c7.4,7.9,17.6,13.1,28.4,14.5c-7.6,8.4-15.1,17.2-19.4,27.6c7.2,2.3,14.9,3.1,22.5,2.5 c3.1-0.2,6.1-0.7,9.2-0.5c0.3,0,0.6,0.1,0.8,0.3c0.3,0.4,0.1,1-0.1,1.4c-1.6,3.2-3.1,6.5-4.2,9.9c-2.8,8.7-2.8,18.3,0,27.1\"><\/path> <\/g> <path class=\"st1\" d=\"M402.2,489.9c3.1,15.7,16.6,27.2,30.4,35.3c24.1,14.2,53.5,22.3,80.1,13.9\"><\/path> <path class=\"st1\" d=\"M1398.1,536.8c15.8-10,32.3-20.2,52.1-18.9c11,0.7,22.5,5.1,33.6,11\"><\/path> <\/svg><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Comme tout ERP (\u00e9tablissement recevant du public) vous devez respecter la r\u00e9glementation en mati\u00e8re de s\u00e9curit\u00e9 incendie au sein de votre restaurant. Il en va de votre s\u00e9curit\u00e9, de celle de vos \u00e9quipes, et bien s\u00fbr de votre client\u00e8le.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En premier lieu, rappelons que les ERP sont soumis \u00e0 un certain nombre de <a href=\"https:\/\/entreprendre.service-public.fr\/vosdroits\/F31684\">r\u00e8gles et principes de conception<\/a> permettant :\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>La limitation des risques incendie.\u00a0<\/li>\n\n<li>La mise en alerte des occupants, mais aussi des secours.\u00a0<\/li>\n\n<li>L\u2019\u00e9vacuation de l\u2019\u00e9tablissement.\u00a0<\/li>\n\n<li>L\u2019intervention des secours.\u00a0<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Deux \u00e9l\u00e9ments sont \u00e0 prendre en compte pour garantir la s\u00e9curit\u00e9 d\u2019un \u00e9tablissement :\u00a0\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Un syst\u00e8me de s\u00e9curit\u00e9 incendie :\u00a0<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Chaque \u00e9tablissement de restauration doit se munir de <a href=\"https:\/\/www.permis-de-exploitation.com\/622-l-consignes-securite.html\">diff\u00e9rents dispositifs de s\u00e9curit\u00e9 afin d\u2019\u00e9viter les risques d\u2019incendie<\/a> :\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>Un d\u00e9tecteur de fum\u00e9e.\u00a0<\/li>\n\n<li>Un syst\u00e8me d\u2019\u00e9vacuation pour le d\u00e9senfumage.\u00a0<\/li>\n\n<li>Des \u00e9quipements de secours, tels que des extincteurs de fum\u00e9e, \u00e0 des endroits visibles et accessibles.\u00a0<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Enfin, rappelons que dans le cadre d\u2019un \u00e9tablissement de restauration, il convient de suivre un certain nombre de normes relatives aux \u00e9quipements \u00e9lectriques en cuisine.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le fait de disposer d&#8217;un outil qui garantit le suivi de maintenance de vos \u00e9quipements et d\u00e9tecteurs de fum\u00e9e vous \u00e9vitera de nombreux risques d&#8217;incendie et vous permettra d&#8217;\u00eatre toujours pr\u00e9par\u00e9s en cas d\u2019inspection. Gr\u00e2ce \u00e0 Facilities by Mapal, vous pouvez <a href=\"https:\/\/mapal-os.com\/fr\/solutions\/facilities\">suivre de pr\u00e8s l&#8217;\u00e9tat de tous vos \u00e9quipements et installations<\/a>, \u00e0 partir d&#8217;un seul tableau de bord.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>L\u2019affichage d\u2019un plan d\u2019\u00e9vacuation du restaurant :\u00a0<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En cas d\u2019incident, il est n\u00e9cessaire de mettre \u00e0 disposition <a href=\"https:\/\/entreprendre.service-public.fr\/vosdroits\/F31684\">un plan d\u2019\u00e9vacuation<\/a> clair et pr\u00e9cis.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ce plan doit \u00eatre \u00e9tabli en fonction des sp\u00e9cificit\u00e9s des locaux, et doit \u00e9galement prendre en compte les diff\u00e9rents types d\u2019handicap. Les consignes et proc\u00e9dures d\u2019\u00e9vacuation sont \u00e9galement clairement formalis\u00e9es au sein de ce plan, afin d\u2019agir rapidement.\u00a0<\/p>\n\n\n\n<h2 id=\"c42668\" class=\"wp-block-heading is-style-heading-4\">La protection des consommateurs<\/h2>\n\n\n<figure class=\"wp-block-image size-large\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Layer_1\" viewbox=\"0 0 2012.7 1000\" class=\"wp-image-4061 wp-block-image__svg\" aria-hidden=\"true\" focusable=\"false\"> <style type=\"text\/css\"> .st0{fill:#FFFFFF;stroke:#362056;stroke-width:5;stroke-linecap:round;stroke-linejoin:round;} .st1{fill:none;stroke:#43BECC;stroke-width:20;stroke-linecap:round;stroke-linejoin:round;} .st2{fill:#FFFFFF;} .st3{fill:none;stroke:#362056;stroke-width:5;stroke-linecap:round;stroke-linejoin:round;} <\/style> <g> <rect x=\"818\" y=\"156.6\" class=\"st0\" width=\"432.3\" height=\"619.4\"><\/rect> <path class=\"st1\" d=\"M1194.2,373.1c36.4-10.3,76.3-13.7,114.3-7.2c33.1,5.6,64.1,19.1,87.9,38.1c26,20.7,40.6,46.7,44.5,75.6 c4.3,31.7-0.4,65.4,17.6,95c14.1,23.2,48.2,42.6,81.6,32.6c3.6-1.1,7-2.5,10.2-4.3\"><\/path> <path class=\"st1\" d=\"M543.2,176c-6.8,96.2-14.2,198,36.7,287.1c3.2,5.3,6.4,8.5,9.5,13.8c17,22.3,38.2,40.3,65.8,40.3 c54.1,1.1,79.5-53,109.2-92.3c1.1-2.1,1.1-3.2,2.1-5.3c22.3-32.9,40.3-61.5,59.4-95.4c30.8-52,74.2-118.8,143.2-105 c36.1,14.8,27.6,58.3,24.4,89.1c-1.1,18-1.1,37.1,1.1,55.1c1.1,5.3,2.1,11.7,2.1,17c4.2,21.2,9.5,42.4,27.6,56.2 c11.7,8.5,25.4,13.8,40.2,14\"><\/path> <rect x=\"775.4\" y=\"195.5\" class=\"st0\" width=\"432.3\" height=\"619.4\"><\/rect> <rect x=\"739.2\" y=\"230.9\" class=\"st0\" width=\"432.3\" height=\"619.4\"><\/rect> <rect x=\"787.7\" y=\"288.4\" class=\"st0\" width=\"117.7\" height=\"117.7\"><\/rect> <g> <ellipse class=\"st0\" cx=\"847.2\" cy=\"335.3\" rx=\"24.8\" ry=\"24.6\"><\/ellipse> <path class=\"st0\" d=\"M830.1,353.8c-7.5,2.3-13.9,7.4-17.1,13.9c-2.4,4.9-3,10.4-3.4,15.8c-0.4,6.8-0.5,13.7-0.5,20.5\"><\/path> <path class=\"st0\" d=\"M863.6,353.8c7.3,2.3,13.5,7.4,16.6,13.9c2.4,4.9,3,10.4,3.3,15.8c0.4,6.8,0.5,13.7,0.5,20.5\"><\/path> <\/g> <path class=\"st2\" d=\"M1146.8,494.4c-0.2,1.9-0.8,12,0,13.8c1.3,2.9,7.4-0.5,10.6,0c3.3,0.6,8.3,0,11.7,0c2.4,0,6.4-1,8.5-2.1 c4.6-2.6,2.5-10.1,3.8-15.2c3.4-13.7,7.1-26,19.6-32.5c6.3-3.3,12.1-8.1,19.1-9.5c5.5-1.2,10.3-2,15.9-2.1 c13.3-0.2,26.6,5.6,37.1,13.8c3.7,2.9,13.5,14,15.9,18c4.1,6.9,4.2,9.2,6.4,17c0.6,2.3-1,10.5,1.1,11.7c1.2,0.7,10.3,1,11.7,1.1 c5.5,0.3,13.7,1,19.1,0c0.9-0.2-0.7-5.8,0-6.4c0.8-0.6-1.4-3.1-1-4c2.7-7.3-0.3-15.3-3.6-22.3c-2.8-6-5.8-11.8-9.1-17.5 c-2.5-4.4-5.2-8.7-8.5-12.5c-3.6-4.2-8-7.7-12.6-10.8c-8.4-5.6-17.6-9.9-26.9-13.8c-8.6-3.6-17.8-6.8-27.1-6 c-4.3,0.4-15.1,1-19.3,2c-12.8,3.1-19.9,4.6-31.2,11.2c-11.2,6.5-18.6,17.6-25.6,28.4c-3.3,5-8.5,10.7-10.5,16.3 C1149.3,479.3,1147.4,487.6,1146.8,494.4L1146.8,494.4z\"><\/path> <line class=\"st3\" x1=\"945\" y1=\"310.7\" x2=\"1111.5\" y2=\"310.7\"><\/line> <g> <circle class=\"st3\" cx=\"1236.7\" cy=\"505.2\" r=\"90.7\"><\/circle> <circle class=\"st3\" cx=\"1236.7\" cy=\"505.2\" r=\"58.5\"><\/circle> <\/g> <path class=\"st0\" d=\"M1101.6,508.4h270.2c7.1,0,12.9,5.8,12.9,12.9v243.1c0,7.1-5.8,12.9-12.9,12.9h-270.2 c-7.1,0-12.9-5.8-12.9-12.9V521.3C1088.7,514.2,1094.5,508.4,1101.6,508.4z\"><\/path> <path class=\"st0\" d=\"M1199.5,713.4l25.1-69.1c-11.6-4.6-19.8-15.6-19.8-28.4c0-16.9,14.3-30.7,31.9-30.7s31.9,13.8,31.9,30.7 c0,12.8-8.2,23.8-19.8,28.4l25.1,69.1H1199.5L1199.5,713.4z\"><\/path> <line class=\"st3\" x1=\"790.5\" y1=\"485.5\" x2=\"1108.6\" y2=\"485.5\"><\/line> <line class=\"st3\" x1=\"790.5\" y1=\"546.7\" x2=\"1088.7\" y2=\"546.7\"><\/line> <line class=\"st3\" x1=\"790.5\" y1=\"607.9\" x2=\"1088.7\" y2=\"607.9\"><\/line> <\/g> <path class=\"st1\" d=\"M563.3,564.3c4.4,19.1,21,33.9,39.7,39.6s39.2,3.3,57.7-3\"><\/path> <path class=\"st1\" d=\"M1359.1,302.5c34.8-4.5,71.5,13.1,89.7,43.1\"><\/path> <\/svg><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Il est absolument crucial d\u2019offrir \u00e0 vos clients <strong>une exp\u00e9rience exceptionnelle au sein de votre \u00e9tablissement<\/strong>. Pour cela, il est n\u00e9cessaire de <strong><a href=\"https:\/\/mapal-os.com\/fr\/securite-alimentaire\/protection-consommateurs-restauration\">respecter les r\u00e8gles de protection des consommateurs<\/a><\/strong>, \u00e0 la fois pour des raisons juridiques et \u00e9thiques, mais aussi pour ne pas nuire \u00e0 la r\u00e9putation de votre marque. Si un client a le sentiment d&#8217;\u00eatre tromp\u00e9, il n&#8217;h\u00e9sitera pas \u00e0 se plaindre et \u00e0 le partager avec ses opinions, ce qui pourrait rapidement mettre en p\u00e9ril votre entreprise.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>L\u2019affichage des prix au sein d\u2019un restaurant\u00a0<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En h\u00f4tellerie-restauration, vous devez faire preuve d\u2019une transparence totale vis-\u00e0-vis de vos clients concernant les prix de vos services, \u00e0 l\u2019int\u00e9rieur comme \u00e0 l\u2019ext\u00e9rieur de votre \u00e9tablissement. Les prix des plats doivent toujours \u00eatre affich\u00e9s sur votre carte ou au menu.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>L\u2019affichage des boissons au sein d\u2019un restaurant\u00a0<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Concernant l\u2019affichage des boissons, la carte des vins peut \u00eatre soit int\u00e9gr\u00e9e au menu des plats ou figurer au sein d\u2019une carte \u00e0 part.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ainsi, cette carte doit notamment <a href=\"https:\/\/entreprendre.service-public.fr\/vosdroits\/F22387\">respecter certaines obligations<\/a>, telles que la d\u00e9nomination, le volume, le taux d\u2019alcool, etc.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Concernant le service d\u2019eau, si vous proposez de l\u2019eau potable et gratuite, vous devez en afficher la possibilit\u00e9 pour vos consommateurs.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>L&#8217;affichage des aliments\u00a0<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Concernant les aliments servis sur votre carte, vous devez respecter plusieurs r\u00e8gles :\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>L\u2019affichage du menu et la carte du jour \u00e0 l\u2019ext\u00e9rieur de l\u2019\u00e9tablissement durant le service.\u00a0<\/li>\n\n<li>L\u2019utilisation des noms exacts des plats et des ingr\u00e9dients, afin d\u2019\u00e9viter de donner des informations trompeuses \u00e0 vos clients.\u00a0<\/li>\n\n<li>Selon un <a href=\"https:\/\/agriculture.gouv.fr\/origine-des-viandes-servies-dans-la-restauration-un-decret-renforcant-linformation-des-consommateurs\">d\u00e9cret<\/a>, depuis le 1er mars 2022, \u201cl\u2019origine de la viande (porc, volaille, agneau, mouton) servie dans toute la restauration hors domicile (cantines, restaurants, restaurants d\u2019entreprise) devra \u00eatre indiqu\u00e9e, comme cela est le cas pour les viandes bovines depuis 2002.\u201d \u00a0<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Ainsi, les restaurateurs devront mentionner sur l\u2019\u00e9tiquetage de leurs viandes, l\u2019origine des viandes, ainsi que le pays d\u2019\u00e9levage et d\u2019abattage. Enfin, ils devront \u00e9galement indiquer si les viandes qu\u2019ils proposent sont fra\u00eeches, r\u00e9frig\u00e9r\u00e9es, congel\u00e9es ou surgel\u00e9es.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>La protection des mineurs\u00a0<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La r\u00e9glementation en h\u00f4tellerie-restauration se charge de prot\u00e9ger les consommateurs \u00e2g\u00e9s de moins de 18 ans, notamment vis-\u00e0-vis de la vente d\u2019alcool.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En effet, vous devez, au sein de votre \u00e9tablissement, <a href=\"https:\/\/entreprendre.service-public.fr\/vosdroits\/F22387\">afficher et mettre en \u00e9vidence la r\u00e9glementation li\u00e9e la r\u00e9pression de l&#8217;ivresse publique et la protection des mineurs<\/a>, \u00e0 savoir, l\u2019interdiction de vente d&#8217;alcool aux consommateurs de moins de 18 ans.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En cas de non-respect de cette r\u00e9glementation, vous vous exposez \u00e0 de graves sanctions, sans parler des risques pour vos jeunes clients. Ainsi, un contr\u00f4le de la majorit\u00e9 de ces derniers via un document d\u2019identit\u00e9 officiel reste la seule solution pour vous assurer de la majorit\u00e9 d\u2019un consommateur.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Le respect du RGPD au sein d\u2019un restaurant, caf\u00e9 ou bar<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Face au ph\u00e9nom\u00e8ne de digitalisation apparu depuis un certain nombre d\u2019ann\u00e9es au sein de notre soci\u00e9t\u00e9, il est rapidement apparu essentiel d&#8217;assurer la protection des donn\u00e9es personnelles des utilisateurs en imposant <strong>un cadre l\u00e9gal strict<\/strong>.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Promulgu\u00e9 en 2018, le <a href=\"https:\/\/www.economie.gouv.fr\/entreprises\/reglement-general-sur-protection-des-donnees-rgpd\">r\u00e8glement g\u00e9n\u00e9ral de protection des donn\u00e9es &#8211; RGPD<\/a>, est un texte de loi europ\u00e9en visant \u00e0 encadrer l\u2019utilisation et le traitement des donn\u00e9es.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Les notions de transparence, de confiance, mais \u00e9galement de responsabilit\u00e9 <\/strong>structurent ce texte de loi, pour une meilleure protection des utilisateurs.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Aussi, face \u00e0 la digitalisation croissante du secteur de l\u2019h\u00f4tellerie-restauration, <strong>les restaurateurs se doivent d\u2019utiliser avec pr\u00e9cautions les donn\u00e9es de leurs clients<\/strong>. En effet, les sources de donn\u00e9es sont multiples au sein de ce secteur ax\u00e9 sur le service et l\u2019exp\u00e9rience client. Les coordonn\u00e9es des clients recueillies lors de r\u00e9servations, les visites sur les sites web d\u2019\u00e9tablissements, les envois de newsletters ou encore les paiements repr\u00e9sentent des informations sensibles.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Enfin, n\u2019oublions pas que les employ\u00e9s de votre entreprise doivent, non seulement \u00eatre prot\u00e9g\u00e9s, mais \u00e9galement<strong> form\u00e9s \u00e0 ce sujet<\/strong>. Gr\u00e2ce \u00e0 notre solution <strong>Flow Learning by Mapal<\/strong>, vos \u00e9quipes et vos managers peuvent <a href=\"https:\/\/mapal-os.com\/fr\/solutions\/flow-learning\">se familiariser avec les diff\u00e9rents \u00e9l\u00e9ments et les bonnes pratiques de cette r\u00e9glementation<\/a>, afin de garantir le respect des donn\u00e9es en h\u00f4tellerie-restauration.\u00a0<\/p>\n\n\n\n<h2 id=\"c42675\" class=\"wp-block-heading is-style-heading-4\">La r\u00e9glementation relative aux ressources humaines et au droit du travail en h\u00f4tellerie-restauration<\/h2>\n\n\n<figure class=\"wp-block-image size-large\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Layer_1\" viewbox=\"0 0 1830.1 788.5\" class=\"wp-image-4062 wp-block-image__svg\" aria-hidden=\"true\" focusable=\"false\"> <style type=\"text\/css\"> .st0{fill:none;stroke:#43BECC;stroke-width:20;stroke-linecap:round;stroke-linejoin:round;} 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d=\"M535.3,354.2h69.8v22.6c0,2.8-2.3,5.1-5.1,5.1h-60c-2.6,0-4.8-2.1-4.8-4.8V354.2L535.3,354.2z\"><\/path> <line class=\"st4\" x1=\"570.2\" y1=\"298\" x2=\"535.3\" y2=\"351.8\"><\/line> <line class=\"st4\" x1=\"605.2\" y1=\"354.2\" x2=\"570.2\" y2=\"298\"><\/line> <path class=\"st3\" d=\"M709.6,354.2h69.8v22.6c0,2.8-2.3,5.1-5.1,5.1h-60c-2.6,0-4.8-2.1-4.8-4.8V354.2L709.6,354.2z\"><\/path> <line class=\"st4\" x1=\"744.5\" y1=\"298\" x2=\"709.6\" y2=\"351.8\"><\/line> <line class=\"st4\" x1=\"779.4\" y1=\"354.2\" x2=\"744.5\" y2=\"298\"><\/line> <\/g> <g> <circle class=\"st3\" cx=\"779.4\" cy=\"120.3\" r=\"88.6\"><\/circle> <g> <line class=\"st4\" x1=\"776\" y1=\"67.4\" x2=\"776\" y2=\"128.9\"><\/line> <line class=\"st4\" x1=\"814.3\" y1=\"128.9\" x2=\"777.1\" y2=\"128.9\"><\/line> <\/g> <\/g> <rect x=\"550\" y=\"442.9\" class=\"st3\" width=\"214.7\" height=\"33\"><\/rect> <\/g> <line class=\"st4\" x1=\"835.9\" y1=\"738\" x2=\"1113.9\" y2=\"738\"><\/line> <path class=\"st0\" d=\"M479.5,643.8c19.5,14.4,44.3,21.3,68.4,19.3\"><\/path> <path class=\"st0\" d=\"M1138.2,350.4c16.7-4.3,35.3-0.7,49.1,9.6\"><\/path> <\/svg><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/mapal-os.com\/fr\/securite-alimentaire\/ressources-humaines-hotellerie-restauration\">Le respect du droit du travail au sein du secteur de l&#8217;h\u00f4tellerie-restauration<\/a> est essentiel, non seulement pour des raisons juridiques, mais aussi pour prot\u00e9ger <strong>la cl\u00e9 de vo\u00fbte de toute entreprise de restauration : ses employ\u00e9s<\/strong>.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00a0\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading is-style-heading-5\"><strong>L\u2019enregistrements du temps de travail et le suivi de pr\u00e9sence en restauration\u00a0<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Il est obligatoire, pour toute entreprise, de tenir un registre des heures travaill\u00e9es par les employ\u00e9s, quel que soit leur horaire de travail. Ce registre doit \u00eatre conserv\u00e9 et disponible, tant pour les employ\u00e9s que pour l&#8217;administration en cas de contr\u00f4le.\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00a0\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading is-style-heading-5\"><strong>Le suivi des heures travaill\u00e9es, des absences et des cong\u00e9s\u00a0\u00a0<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Il n&#8217;est pas facile de suivre les heures de travail dans une entreprise d&#8217;h\u00f4tellerie-restauration en raison de la rotation des \u00e9quipes ou encore des pics de demande \u00e0 des heures tr\u00e8s pr\u00e9cises.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour cela, le mieux est de disposer d&#8217;un <a href=\"https:\/\/mapal-os.com\/fr\/solutions\/workforce\">outil de gestion des \u00e9quipes de restauration<\/a>, tel que <strong>Workforce by Mapal<\/strong>, qui permet d&#8217;\u00e9quilibrer les horaires en \u00e9vitant les heures suppl\u00e9mentaires ou le d\u00e9passement des heures autoris\u00e9es par la loi, de contr\u00f4ler le temps de travail de chaque employ\u00e9, et d&#8217;avoir un registre des jours travaill\u00e9es afin qu&#8217;en cas de contr\u00f4le, vous puissiez disposer de rapports parfaitement actualis\u00e9s.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les employ\u00e9s pourront pointer <strong>depuis leur propre appareil mobile<\/strong>, ce qui leur permettra d&#8217;\u00eatre s\u00fbrs que toutes les heures travaill\u00e9es sont enregistr\u00e9es instantan\u00e9ment, sans alourdir les \u00e9quipes administratives. Ils peuvent \u00e9galement effectuer leurs demandes de cong\u00e9s depuis l\u2019application, facilitant ainsi les processus de validation hi\u00e9rarchiques. Un r\u00e9el gain de temps pour vos \u00e9quipes, mais aussi pour vos managers !\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u21e7 Retour \u00e0 la table des mati\u00e8res\u00a0<\/p>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n\t\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Lisez notre guide complet sur la conformit\u00e9 en h\u00f4tellerie-restauration et d\u00e9couvrez comment respecter les normes et la r\u00e9glementation pour votre restaurant, bar, h\u00f4tel ou caf\u00e9. <\/p>\n","protected":false},"author":45,"featured_media":4064,"template":"resources","meta":{"resource_author_photo":{"attachment_id":0,"blog_id":0},"resource_hero_banner":{"attachment_id":0,"blog_id":0},"resource_webinar_contributors":[],"resource_whitepaper_contributors":[],"case_study_logo":0,"case_study_client_summary":"","resource_is_gated":false,"event_date":"","event_time":"","event_location_place":"","event_location_street":"","event_status":"","hubspot_form_id":"","download_cta_label":"Download","video_embed_url":"","_mapal_resource_is_blueprint":false,"_mapal_resource_blueprint_key":"","editor_notices":[],"_mapal_resource_surface_role":"","footnotes":"","_mapal_market_applicability":[],"_mapal_localisation_intent":"","_mapal_localisation_intent_reason":"","_mapal_content_proposal_desired_slug":""},"resource_type":[14],"resource_tag":[],"resource_topic":[37],"resource_product":[49,48,46,51,47],"class_list":["post-4063","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_type-articles","resource_topic-securite-alimentaire","resource_product-compliance","resource_product-easilys-fb","resource_product-flow-learning","resource_product-reputation","resource_product-workforce"],"yoast_head":"<!-- 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\u00e9tablissement | Mapal France\" \/>\n<meta property=\"og:description\" content=\"D\u00e9couvrez des analyses, tendances et bonnes pratiques pour les professionnels de l\u2019h\u00f4tellerie-restauration.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mapal-os.com\/fr\/securite-alimentaire\/regles-normes-hotellerie-restauration\/\" \/>\n<meta property=\"og:site_name\" content=\"Mapal France\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-06T18:23:38+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/mapal-os.com\/fr\/wp-content\/uploads\/sites\/10\/2026\/08\/MAPAL_An_expert_guide_to_hospitality_compliance.png\" \/>\n\t<meta property=\"og:image:width\" content=\"600\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" 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