{"id":3427,"date":"2026-01-27T09:55:14","date_gmt":"2026-01-27T09:55:14","guid":{"rendered":"https:\/\/mapalstg.wpengine.com\/fr\/?post_type=resource&p=3427"},"modified":"2026-08-26T12:56:43","modified_gmt":"2026-08-26T11:56:43","slug":"comment-le-cirl-fiabilise-la-maintenance-et-le-pilotage-de-plus-de-24-000-equipements-avec-facilities-de-mapal","status":"publish","type":"resource","link":"https:\/\/mapal-os.com\/fr\/gestion-entreprise\/comment-le-cirl-fiabilise-la-maintenance-et-le-pilotage-de-plus-de-24-000-equipements-avec-facilities-de-mapal\/","title":{"rendered":"Comment le CIRL fiabilise la maintenance et le pilotage de plus de 24 000 \u00e9quipements avec Facilities de Mapal"},"content":{"rendered":"\n
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Le Centre interarm\u00e9es du soutien restauration-loisirs (CIRL)<\/strong>, centre expert du SCA (Service du Commissariat des Arm\u00e9es) rattach\u00e9 au minist\u00e8re des Arm\u00e9es, assure le pilotage de la restauration collective sur l\u2019ensemble du territoire national<\/strong>. Depuis son \u00e9chelon central bas\u00e9 \u00e0 Lyon, il coordonne l\u2019action de plusieurs plateformes du commissariat en r\u00e9gion et de centaines de restaurants, repr\u00e9sentant un parc de plus de 24 000 \u00e9quipements de cuisine professionnelle<\/strong>.<\/p>\n\n\n\n

Dans un contexte marqu\u00e9 par une organisation multi-niveaux, des contraintes r\u00e9glementaires fortes et des enjeux budg\u00e9taires significatifs, le CIRL devait disposer d\u2019une vision fiable et homog\u00e8ne de l\u2019\u00e9tat de ses \u00e9quipements, des interventions de maintenance et des besoins de renouvellement, \u00e0 l\u2019\u00e9chelle nationale<\/strong>.\u00a0<\/p>\n\n\n\n

Centraliser la gestion d\u2019un parc d\u2019\u00e9quipements vaste et h\u00e9t\u00e9rog\u00e8ne<\/strong><\/h3>\n\n\n\n

Avant le d\u00e9ploiement de Facilities<\/a>, le suivi des \u00e9quipements reposait sur des pratiques h\u00e9t\u00e9rog\u00e8nes selon les plateformes. L\u2019acc\u00e8s \u00e0 l\u2019information n\u00e9cessitait souvent des \u00e9changes successifs entre les diff\u00e9rents niveaux de l\u2019organisation, limitant la r\u00e9activit\u00e9 et la capacit\u00e9 de pilotage en temps r\u00e9el.<\/p>\n\n\n\n

Avec Facilities de Mapal, le CIRL a structur\u00e9 une arborescence multi-sites fid\u00e8le \u00e0 son organisation <\/strong>: \u00e9chelon central, plateformes du commissariat, groupements de soutien et restaurants. Cette structuration permet \u00e0 chaque acteur d\u2019acc\u00e9der \u00e0 une information adapt\u00e9e \u00e0 son p\u00e9rim\u00e8tre, tout en garantissant une vision consolid\u00e9e au niveau national<\/strong>.\u00a0<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Fiabiliser le suivi de la maintenance et fluidifier les circuits d\u2019intervention<\/strong><\/h3>\n\n\n\n

Facilities permet de formaliser un circuit de maintenance clair et partag\u00e9<\/strong> : les restaurants d\u00e9clarent les incidents, les plateformes valident les demandes selon les march\u00e9s r\u00e9gionaux, puis les prestataires sont notifi\u00e9s automatiquement.<\/p>\n\n\n\n

Cette organisation am\u00e9liore la tra\u00e7abilit\u00e9 des interventions, r\u00e9duit les d\u00e9lais de traitement et s\u00e9curise le suivi des \u00e9quipements<\/strong>. Elle permet \u00e9galement \u00e0 l\u2019\u00e9chelon central de disposer, \u00e0 tout moment, d\u2019une vision pr\u00e9cise de l\u2019\u00e9tat du parc, des \u00e9quipements en panne et des interventions en cours<\/strong>.\u00a0<\/p>\n\n\n\n

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Appuyer les d\u00e9cisions de renouvellement sur des donn\u00e9es consolid\u00e9es<\/strong><\/h3>\n\n\n\n

En int\u00e9grant l\u2019historique des \u00e9quipements, les prix d\u2019achat et les donn\u00e9es de maintenance, Facilities offre au CIRL un outil d\u2019aide \u00e0 la d\u00e9cision pour le pilotage budg\u00e9taire<\/strong>.<\/p>\n\n\n\n

Le module \u00e9quipements permet de d\u00e9finir des dur\u00e9es de vie cibles, de construire un plan de renouvellement pluriannuel et de l\u2019ajuster en fonction de l\u2019\u00e9tat r\u00e9el des mat\u00e9riels<\/strong>. Les d\u00e9cisions de renouvellement peuvent ainsi s\u2019appuyer sur des donn\u00e9es factuelles, partag\u00e9es et actualis\u00e9es.<\/p>\n\n\n\n

Une solution adapt\u00e9e aux sp\u00e9cificit\u00e9s de la restauration collective publique<\/strong><\/h3>\n\n\n\n

Con\u00e7ue pour les environnements de restauration<\/strong>, Facilities<\/a> est aujourd\u2019hui per\u00e7ue par les \u00e9quipes comme une solution coh\u00e9rente avec les r\u00e9alit\u00e9s du terrain. Elle centralise l\u2019ensemble des informations utiles<\/strong> (descriptifs, photos, historique des interventions) et facilite les inventaires, tout en s\u2019int\u00e9grant dans un environnement minist\u00e9riel <\/strong>exigeant en mati\u00e8re de s\u00e9curit\u00e9 des syst\u00e8mes d\u2019information.<\/p>\n\n\n\n

Principaux r\u00e9sultats :<\/strong><\/h5>\n\n\n\n
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  • Vision centralis\u00e9e et en temps r\u00e9el de plus de 24 000 \u00e9quipements sur l\u2019ensemble du territoire<\/li>\n\n
  • Harmonisation des pratiques de maintenance entre les plateformes du commissariat<\/li>\n\n
  • Circuits d\u2019intervention plus fluides et mieux trac\u00e9s<\/li>\n\n
  • Aide \u00e0 la d\u00e9cision renforc\u00e9e pour le pilotage budg\u00e9taire et le renouvellement des \u00e9quipements<\/li>\n\n
  • Solution adapt\u00e9e aux sp\u00e9cificit\u00e9s de la restauration collective publique et aux exigences minist\u00e9rielles<\/li>\n<\/ul>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n\t\n<\/section>\n","protected":false},"excerpt":{"rendered":"

    Comment le CIRL structure la gestion multi-sites et le suivi de la maintenance \u00e0 l\u2019\u00e9chelle nationale avec Facilities de Mapal.<\/p>\n","protected":false},"author":45,"featured_media":3428,"template":"resources","meta":{"resource_author_photo":{"attachment_id":0,"blog_id":0},"resource_webinar_contributors":[],"resource_whitepaper_contributors":[],"case_study_logo":3426,"case_study_client_summary":"Face \u00e0 la complexit\u00e9 de la gestion multi-sites et au volume d\u2019\u00e9quipements \u00e0 piloter, le Centre interarm\u00e9es du soutien restauration-loisirs (CIRL) a choisi de d\u00e9ployer Facilities de Mapal afin de fiabiliser la maintenance, renforcer la visibilit\u00e9 nationale et structurer ses d\u00e9cisions de renouvellement.\u00a0","resource_is_gated":false,"event_date":"","event_time":"","event_location_place":"","event_location_street":"","event_status":"","hubspot_form_id":"","download_cta_label":"Download","video_embed_url":"","_mapal_resource_is_blueprint":false,"_mapal_resource_blueprint_key":"","editor_notices":[],"footnotes":"","_mapal_market_applicability":[],"_mapal_localisation_intent":"","_mapal_localisation_intent_reason":"","_mapal_content_proposal_desired_slug":""},"resource_type":[13],"resource_tag":[],"resource_topic":[32],"resource_product":[48],"class_list":["post-3427","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_type-case-study","resource_topic-gestion-entreprise","resource_product-easilys-fb"],"yoast_head":"\nComment le CIRL fiabilise la maintenance et le pilotage de plus de 24 000 \u00e9quipements avec Facilities de Mapal | Tendances de l\u2019h\u00f4tellerie-restauration| Mapal France<\/title>\n<meta name=\"description\" content=\"Comment le CIRL structure la gestion multi-sites et le suivi de la maintenance \u00e0 l\u2019\u00e9chelle nationale avec Facilities de Mapal. 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