{"id":3185,"date":"2023-02-02T11:20:11","date_gmt":"2023-02-02T11:20:11","guid":{"rendered":"https:\/\/mapalstg.wpengine.com\/fr\/?post_type=resource&#038;p=3185"},"modified":"2026-08-26T12:56:25","modified_gmt":"2026-08-26T11:56:25","slug":"compass-group-compliance-mapal","status":"publish","type":"resource","link":"https:\/\/mapal-os.com\/fr\/securite-alimentaire\/compass-group-compliance-mapal\/","title":{"rendered":"Compass Group adopte Compliance by Mapal"},"content":{"rendered":"\n<section class=\"wp-block-mapal-vertical-section alignfull vertical-section is-layout-flow wp-block-mapal-vertical-section-is-layout-flow\">\n\t\n\t<div class=\"wp-block-cover alignfull is-light vertical-section__container\">\n\t\t<span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-background-color has-background-dim-100 has-background-dim\"><\/span>\n\t\t<div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n\t\t\t\n\t\t\t<div class=\"wp-block-group vertical-section__row is-layout-grid wp-container-core-group-is-layout-79dc550c wp-block-group-is-layout-grid\">\n\t\t\t\t\n\t\t\t\t<div class=\"wp-block-group vertical-section__content is-layout-constrained wp-block-group-is-layout-constrained\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-block-mapal-content-section content-section wp-block-group mapal-pattern-resource-starter-content\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-block-columns content-section__columns is-layout-flex wp-container-core-columns-is-layout-c7ebd8d6 wp-block-columns-is-layout-flex\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-block-column wp-block-column--left is-layout-flow wp-block-column-is-layout-flow\">\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"440\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/10\/2026\/08\/Compass_header_image_case_study.jpg\" alt=\"\" class=\"wp-image-3182\" srcset=\"https:\/\/mapal-os.com\/fr\/wp-content\/uploads\/sites\/10\/2026\/08\/Compass_header_image_case_study.jpg 1200w, https:\/\/mapal-os.com\/fr\/wp-content\/uploads\/sites\/10\/2026\/08\/Compass_header_image_case_study-300x110.jpg 300w, https:\/\/mapal-os.com\/fr\/wp-content\/uploads\/sites\/10\/2026\/08\/Compass_header_image_case_study-1024x375.jpg 1024w, https:\/\/mapal-os.com\/fr\/wp-content\/uploads\/sites\/10\/2026\/08\/Compass_header_image_case_study-768x282.jpg 768w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Compass Group PLC est l&#8217;un des principaux fournisseurs mondiaux de services li\u00e9s aux repas, employant 600 000 personnes dans plus de 45 pays et servant 5,5 milliards de repas chaque jour. L&#8217;entreprise <strong>a commenc\u00e9 \u00e0 utiliser Compliance by Mapal en 2016 pour ses activit\u00e9s en Su\u00e8de et d\u00e9ploie d\u00e9sormais ses solutions sur environ 1 300 sites en Norv\u00e8ge et en Finlande.<\/strong>\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-4\">Le d\u00e9fi<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Le directeur HSEQ de Compass Group Norway, Darren Chandler, a \u00e9t\u00e9 transf\u00e9r\u00e9 vers la branche norv\u00e9gienne de l&#8217;entreprise durant la pand\u00e9mie. Son premier d\u00e9fi a \u00e9t\u00e9 <strong>d&#8217;unifier et de standardiser les proc\u00e9dures de respect des normes et le contr\u00f4le de la qualit\u00e9 sur l&#8217;ensemble des \u00e9tablissements<\/strong> en Norv\u00e8ge et en Su\u00e8de, notamment dans les domaines de la s\u00e9curit\u00e9 alimentaire et du gaspillage alimentaire.\u00a0\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Compass Group exploite divers types d\u2019\u00e9tablissements, allant des h\u00f4pitaux \u00e0 la restauration \u00e9v\u00e9nementielle. <strong>Nombre d\u2019entre eux\u00a0travaillaient avec une longue liste de t\u00e2ches pour veiller au respect des normes, dont certaines n&#8217;\u00e9taient pas adapt\u00e9es \u00e0 leur \u00e9tablissement<\/strong>. Les inspections des autorit\u00e9s locales exigent que chaque entreprise comprenne les dangers et les risques qui la concernent, donc plus les contr\u00f4les op\u00e9rationnels sont pr\u00e9cis, mieux ils peuvent d\u00e9montrer que les normes sont respect\u00e9es.\u00a0<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"653\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/10\/2026\/08\/COMPASS_GROUP_CASE_STUDY_Oil_Rig_03.jpg\" alt=\"\" class=\"wp-image-3183\" srcset=\"https:\/\/mapal-os.com\/fr\/wp-content\/uploads\/sites\/10\/2026\/08\/COMPASS_GROUP_CASE_STUDY_Oil_Rig_03.jpg 1200w, https:\/\/mapal-os.com\/fr\/wp-content\/uploads\/sites\/10\/2026\/08\/COMPASS_GROUP_CASE_STUDY_Oil_Rig_03-300x163.jpg 300w, https:\/\/mapal-os.com\/fr\/wp-content\/uploads\/sites\/10\/2026\/08\/COMPASS_GROUP_CASE_STUDY_Oil_Rig_03-1024x557.jpg 1024w, https:\/\/mapal-os.com\/fr\/wp-content\/uploads\/sites\/10\/2026\/08\/COMPASS_GROUP_CASE_STUDY_Oil_Rig_03-768x418.jpg 768w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-4\">La solution<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Darren a commenc\u00e9 \u00e0 travailler avec l&#8217;\u00e9quipe de Compliance et a cr\u00e9\u00e9 une page d&#8217;entreprise pour chaque \u00e9tablissement. Cela incluait <strong>la possibilit\u00e9 d&#8217;ajouter diff\u00e9rentes cat\u00e9gories pour les proc\u00e9dures \u00e0 respecter, puis d&#8217;attribuer ces cat\u00e9gories\u00a0aux \u00e9tablissements concern\u00e9s, en fonction des risques sp\u00e9cifiques auxquels ils sont confront\u00e9s<\/strong>.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cette solution a permis de gagner du temps et de faciliter le quotidien des \u00e9quipes : <strong>&#8220;Le logiciel est tr\u00e8s intuitif&#8221;<\/strong>, nous dit Darren, &#8220;et il permet \u00e0 chaque \u00e9tablissement de disposer d&#8217;une liste claire des proc\u00e9dures qui le concernent. <strong>Le si\u00e8ge social peut voir instantan\u00e9ment qui effectue le contr\u00f4le, combien de temps cela lui a pris et si cela a \u00e9t\u00e9 fait correctement. <\/strong>Si nous constatons que quelqu&#8217;un ne suit pas cette liste, cela nous indique qu&#8217;il a besoin d&#8217;une formation suppl\u00e9mentaire, et nous pouvons y rem\u00e9dier rapidement.&#8221;\u00a0<\/p>\n\n\n\n<article class=\"wp-block-mapal-testimonial-card testimonial-card swiper-slide wp-block-group\">\n\t\n\t<div class=\"wp-block-group testimonial-card__wrapper is-layout-flow wp-block-group-is-layout-flow\">\n\t\t\n\t\t<div class=\"wp-block-group testimonial-card__details-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n\t\t\t\n\t\t\t<p class=\"testimonial-card__testimonial-text wp-block-paragraph\">Compliance est tr\u00e8s simple d\u2019utilisation. D\u00e9sormais, chaque \u00e9tablissement dispose d&#039;une liste claire des proc\u00e9dures qui le concernent. J\u2019ai particuli\u00e8rement appr\u00e9ci\u00e9 le fait que l&#039;\u00e9quipe de Mapal OS soit ouverte \u00e0 nos id\u00e9es et soit pr\u00eate \u00e0 adapter la solution afin qu&#039;elle r\u00e9ponde au mieux \u00e0 nos besoins.&quot;<\/p>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t\n\t\t<div class=\"wp-block-group testimonial-card__author-details-wrapper is-nowrap is-layout-flex wp-container-core-group-is-layout-c7ebd8d6 wp-block-group-is-layout-flex\">\n\t\t\t\n\t\t\t<div class=\"wp-block-group testimonial-card__author-organization-details-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n\t\t\t\t\n\t\t\t\t<p class=\"testimonial-card__author-title wp-block-paragraph\">Darren Chandler, Directeur HSEQ chez Compass Group Norway<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\t\n<\/article>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-4\">Garantir la s\u00e9curit\u00e9 alimentaire en mer<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Compass Group dessert \u00e9galement de nombreux \u00e9tablissements offshores en mer du Nord, qui peuvent accueillir entre 10 et 150 personnes. <strong>L&#8217;approvisionnement en nourriture peut prendre entre deux jours et une semaine pour les atteindre par bateau, en fonction du port de d\u00e9part.\u00a0<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le maintien de temp\u00e9ratures appropri\u00e9es pour les aliments durant ce voyage est vital. <strong>Compliance permet de d\u00e9tecter tout \u00e9cart de temp\u00e9rature gr\u00e2ce \u00e0 des syst\u00e8mes de lecture num\u00e9rique \u00e0 l&#8217;int\u00e9rieur du conteneur.<\/strong> Cela r\u00e9duit le besoin de contr\u00f4les manuels pendant le voyage, et tout probl\u00e8me peut \u00eatre r\u00e9gl\u00e9 rapidement \u00e0 l&#8217;arriv\u00e9e lors d&#8217;un contr\u00f4le final.\u00a0<\/p>\n\n\n\n<h5 class=\"wp-block-heading is-style-heading-5\"><strong>R\u00e9sultats cl\u00e9s :<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>Les managers peuvent facilement contr\u00f4ler le respect des normes dans tous les \u00e9tablissements.<\/li>\n\n<li>Apr\u00e8s seulement quelques mois d\u2019utilisation de la solution, le taux de respect des normes a atteint 80 % dans l\u2019ensemble de l\u2019entreprise.<\/li>\n\n<li>Les \u00e9quipes ont gagn\u00e9 du temps gr\u00e2ce \u00e0 des contr\u00f4les plus rapides et plus clairs.<\/li>\n\n<li>Les processus ont gagn\u00e9 en flexibilit\u00e9 et en autonomie, et peuvent \u00e0 pr\u00e9sent \u00eatre amend\u00e9s avec un minimum de soutien externe.<\/li>\n\n<li>D&#039;autres d\u00e9partements de l&#039;entreprise adoptent d\u00e9sormais Compliance by Mapal pour maintenir la qualit\u00e9 dans leur propre service.<\/li>\n<\/ul>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n\t\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Compass Group a fait appel \u00e0 Compliance by Mapal pour personnaliser le respect des normes, afin que chaque \u00e9tablissement respecte les exigences qui lui sont propre en mati\u00e8re de sant\u00e9 et de s\u00e9curit\u00e9.<\/p>\n","protected":false},"author":45,"featured_media":3186,"template":"resources","meta":{"resource_author_photo":{"attachment_id":0,"blog_id":0},"resource_hero_banner":{"attachment_id":0,"blog_id":0},"resource_webinar_contributors":[],"resource_whitepaper_contributors":[],"case_study_logo":3184,"case_study_client_summary":"Compass Group op\u00e8re sur un large \u00e9ventail de sites, dont beaucoup sont confront\u00e9s \u00e0 des risques sp\u00e9cifiques en mati\u00e8re de sant\u00e9, de s\u00e9curit\u00e9 et de respect de l\u2019environnement. L\u2019entreprise souhaitait fournir \u00e0 chaque site des listes de contr\u00f4le personnalis\u00e9es permettant de respecter les normes en mati\u00e8re\u00a0d'alimentation, de sant\u00e9 et de s\u00e9curit\u00e9. Les \u00e9quipes ont travaill\u00e9 avec Compliance by Mapal pour d\u00e9velopper ce syst\u00e8me.\u00a0","resource_is_gated":false,"event_date":"","event_time":"","event_location_place":"","event_location_street":"","event_status":"","hubspot_form_id":"","download_cta_label":"Download","video_embed_url":"","_mapal_resource_is_blueprint":false,"_mapal_resource_blueprint_key":"","editor_notices":[],"_mapal_resource_surface_role":"","footnotes":"","_mapal_market_applicability":[],"_mapal_localisation_intent":"","_mapal_localisation_intent_reason":"","_mapal_content_proposal_desired_slug":""},"resource_type":[13],"resource_tag":[],"resource_topic":[37],"resource_product":[49],"class_list":["post-3185","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_type-case-study","resource_topic-securite-alimentaire","resource_product-compliance"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Compass Group adapte ses normes avec Compliance by Mapal<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez comment Compass Group assure la s\u00e9curit\u00e9 alimentaire gr\u00e2ce aux solutions de conformit\u00e9 de Mapal. Garantissez une gestion optimale des normes.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mapal-os.com\/fr\/securite-alimentaire\/compass-group-compliance-mapal\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Compass Group adopte Compliance by Mapal | Mapal France\" \/>\n<meta property=\"og:description\" content=\"D\u00e9couvrez des analyses, tendances et bonnes pratiques pour les professionnels de l\u2019h\u00f4tellerie-restauration.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mapal-os.com\/fr\/securite-alimentaire\/compass-group-compliance-mapal\/\" \/>\n<meta property=\"og:site_name\" content=\"Mapal France\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-26T11:56:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/mapal-os.com\/fr\/wp-content\/uploads\/sites\/10\/2026\/08\/compass-group.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"675\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/mapal-os.com\\\/fr\\\/securite-alimentaire\\\/compass-group-compliance-mapal\\\/\",\"url\":\"https:\\\/\\\/mapal-os.com\\\/fr\\\/securite-alimentaire\\\/compass-group-compliance-mapal\\\/\",\"name\":\"Compass Group adapte ses normes avec Compliance by Mapal\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/mapal-os.com\\\/fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/mapal-os.com\\\/fr\\\/securite-alimentaire\\\/compass-group-compliance-mapal\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/mapal-os.com\\\/fr\\\/securite-alimentaire\\\/compass-group-compliance-mapal\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/mapal-os.com\\\/fr\\\/wp-content\\\/uploads\\\/sites\\\/10\\\/2026\\\/08\\\/compass-group.webp\",\"datePublished\":\"2023-02-02T11:20:11+00:00\",\"dateModified\":\"2026-08-26T11:56:25+00:00\",\"description\":\"D\u00e9couvrez comment Compass Group assure la s\u00e9curit\u00e9 alimentaire gr\u00e2ce aux solutions de conformit\u00e9 de Mapal. 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