{"id":3001,"date":"2022-02-14T13:07:09","date_gmt":"2022-02-14T13:07:09","guid":{"rendered":"https:\/\/mapalstg.wpengine.com\/fr\/?post_type=resource&#038;p=3001"},"modified":"2026-09-06T19:23:40","modified_gmt":"2026-09-06T18:23:40","slug":"engagez-vos-employes-via-la-technologie","status":"publish","type":"resource","link":"https:\/\/mapal-os.com\/fr\/ressources\/articles\/engagez-vos-employes-via-la-technologie\/","title":{"rendered":"Engagez vos employ\u00e9s via la technologie"},"content":{"rendered":"\n<section class=\"wp-block-mapal-vertical-section alignfull vertical-section is-layout-flow wp-block-mapal-vertical-section-is-layout-flow\">\n\t\n\t<div class=\"wp-block-cover alignfull is-light vertical-section__container\">\n\t\t<span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-background-color has-background-dim-100 has-background-dim\"><\/span>\n\t\t<div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n\t\t\t\n\t\t\t<div class=\"wp-block-group vertical-section__row is-layout-grid wp-container-core-group-is-layout-79dc550c wp-block-group-is-layout-grid\">\n\t\t\t\t\n\t\t\t\t<div class=\"wp-block-group vertical-section__content is-layout-constrained wp-block-group-is-layout-constrained\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-block-mapal-content-section content-section wp-block-group mapal-pattern-resource-starter-content\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-block-columns content-section__columns is-layout-flex wp-container-core-columns-is-layout-c7ebd8d6 wp-block-columns-is-layout-flex\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-block-column wp-block-column--left is-layout-flow wp-block-column-is-layout-flow\">\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1150\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/10\/2026\/08\/BLOG_4404x-scaled.png\" alt=\"\" class=\"wp-image-2999\" srcset=\"https:\/\/mapal-os.com\/fr\/wp-content\/uploads\/sites\/10\/2026\/08\/BLOG_4404x-scaled.png 2560w, https:\/\/mapal-os.com\/fr\/wp-content\/uploads\/sites\/10\/2026\/08\/BLOG_4404x-300x135.png 300w, https:\/\/mapal-os.com\/fr\/wp-content\/uploads\/sites\/10\/2026\/08\/BLOG_4404x-1024x460.png 1024w, https:\/\/mapal-os.com\/fr\/wp-content\/uploads\/sites\/10\/2026\/08\/BLOG_4404x-768x345.png 768w, https:\/\/mapal-os.com\/fr\/wp-content\/uploads\/sites\/10\/2026\/08\/BLOG_4404x-1536x690.png 1536w, https:\/\/mapal-os.com\/fr\/wp-content\/uploads\/sites\/10\/2026\/08\/BLOG_4404x-2048x920.png 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Au sein du secteur de l\u2019h\u00f4tellerie-restauration, l\u2019usage des nouvelles technologique repr\u00e9sente, sans aucun doute, l\u2019une des <a href=\"https:\/\/mapal-os.com\/fr\/ressources\/blog\/votre-guide-complet-pour-une-gestion-efficace-de-vos-equipes-en-hotellerie-restauration\">cl\u00e9s de r\u00e9ussite pour le management d\u2019\u00e9quipe.<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cependant, comment la technologie peut-elle am\u00e9liorer l\u2019engagement et la satisfaction des employ\u00e9s du secteur\u202f?\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dans cet article, nous vous d\u00e9voilerons comment la technologie peut am\u00e9liorer la mobilisation de vos employ\u00e9s.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nous nous pencherons \u00e9galement sur l\u2019impact de la technologie sur la culture d\u2019entreprise en \u00e9voquant notamment les diff\u00e9rents canaux de communication, les \u00e9volutions de carri\u00e8re au sein du secteur de l\u2019h\u00f4tellerie-restauration et la formation en ligne.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-4\">Comment la mise en place de canaux de communication est un facteur d\u2019optimisation de l\u2019engagement et de l\u2019exp\u00e9rience de vos employ\u00e9s\u202f?\u00a0<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">La mise en place de canaux de communication, comme ceux fournis par notre solution <a href=\"https:\/\/mapal-os.com\/fr\/solutions\/flow-learning\" rel=\"noreferrer noopener\" target=\"_blank\">Flow Learning by Mapal<\/a>, vous permet de fluidifier l\u2019interaction entre la direction et les diff\u00e9rents p\u00f4les de l\u2019entreprise, \u00e0 savoir les \u00e9quipes RH, les employ\u00e9s, mais \u00e9galement au sein des membres de chaque \u00e9quipe.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Gr\u00e2ce \u00e0 notre application mobile, vos \u00e9quipes peuvent interagir facilement concernant leur pr\u00e9f\u00e9rences de plannings, informer les managers de leur pr\u00e9sence ou de leurs indisponibilit\u00e9s et \u00e9galement effectuer leurs demandes de cong\u00e9s en un seul clic. Dites adieu \u00e0 la paperasse et aux processus de validation \u00e0 rallonge\u202f!\u00a0<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Une communication fluide et p\u00e9renne favorise la transparence\u202f: en tenant au courant vos employ\u00e9s, vous leur permettez de maitriser leur \u00e9quilibre personnel et professionnel, ce qui favorise leur engagement.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-4\">Accentuez la mobilisation de vos employ\u00e9s en leur proposant des opportunit\u00e9s d\u2019\u00e9volution professionnelle\u00a0<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">En proposant des opportunit\u00e9s de formation et des ressources ad\u00e9quats, vos employ\u00e9s gagneront en assurance pour pouvoir \u00e9voluer vers des positions manag\u00e9riales ou d\u2019autres d\u00e9partements.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Gr\u00e2ce aux <a href=\"https:\/\/mapal-os.com\/fr\/solutions\/flow-learning\/ressources\" rel=\"noreferrer noopener\" target=\"_blank\">ressources de formation Flow Learning<\/a>, vous pouvez personnaliser vos contenus d\u2019apprentissage pour chaque employ\u00e9 de restauration en fonction de ses besoins : un vrai plus pour leur \u00e9volution professionnelle.\u00a0<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Accompagnez vos \u00e9quipes de restauration en leur fournissant les outils n\u00e9cessaires \u00e0 leur progression professionnelle. Vous am\u00e9liorerez ainsi de mani\u00e8re significative leur motivation et, de fait, leur implication au sein de votre structure.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-4\">Le micro-apprentissage pour une meilleure assimilation des connaissances\u00a0<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Gr\u00e2ce \u00e0 Flow Learning, accompagnez l\u2019apprentissage de vos employ\u00e9s gr\u00e2ce \u00e0 des modules synth\u00e9tiques, tels que des mini-vid\u00e9os, des jeux, des contenus audios, des quizz ou encore des astuces ou des checklists \u00e0 remplir.\u00a0<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ce nouveau type d\u2019apprentissage, connu sous le nom de \u00ab\u202fmicro-apprentissage\u202f\u00bb, visa \u00e0 r\u00e9pondre de mani\u00e8re efficace et imm\u00e9diate aux questions des employ\u00e9s gr\u00e2ce \u00e0 des modules au format court.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Donnez la possibilit\u00e9 \u00e0 vos employ\u00e9s d\u2019acqu\u00e9rir, \u00e0 n\u2019importe quel moment et de la mani\u00e8re la plus efficace possible, de nouvelles connaissances n\u00e9cessaires \u00e0 leur mont\u00e9e en comp\u00e9tence.\u00a0<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Flow Learning by Mapal FR\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/7u16Mwln1I8?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-4\">Une plateforme en ligne intuitive qui simplifie l\u2019apprentissage\u00a0<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">De nos jours, les LMS ou bien Learning Management Systems \u2013 syst\u00e8mes de gestion de l\u2019apprentissage \u2013 permettent aux employ\u00e9s d\u2019accro\u00eetre leur connaissance et de rester \u00e0 jour, o\u00f9 qu\u2019ils soient. Par ailleurs, ils uniformisent et rationalisent \u00e9galement l\u2019apprentissage en ligne en proposant un contenu accessible \u00e0 tous.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Flow Learning by Mapal est un syst\u00e8me de gestion de l\u2019apprentissage cr\u00e9\u00e9 par des professionnels de l\u2019h\u00f4tellerie-restauration et d\u00e9di\u00e9 aux professionnels du secteur. Il accompagne notamment l\u2019exp\u00e9rience d\u2019apprentissage des employ\u00e9s gr\u00e2ce \u00e0 une application et des menus intuitifs\u202f: vos \u00e9quipes apprennent sur le tas et rapidement\u202f!\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vos \u00e9quipes peuvent dire adieu aux interminables sessions et cours de 45 minutes et auront acc\u00e8s plus rapidement aux informations dont ils ont besoin.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading is-style-heading-5\"><strong>D\u00e9veloppez les comp\u00e9tences de vos employ\u00e9s en restauration gr\u00e2ce \u00e0 de nouveaux modules et des contenus engageants<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">En dehors des aspects intuitifs et accessibles pour l\u2019utilisateur, les plateformes d\u2019apprentissage actuelles proposent des contenus r\u00e9ellement attractifs et engageants. La solution Flow Learning propose \u00e9galement des outils de gamification d\u00e9velopp\u00e9s par des <strong>designers sp\u00e9cialis\u00e9s dans l\u2019exp\u00e9rience p\u00e9dagogique.\u00a0<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cette m\u00e9thode d\u2019apprentissage dynamique est de plus en plus pl\u00e9biscit\u00e9e\u202f: elle favorise une approche positive de l\u2019exp\u00e9rience d\u2019apprentissage et am\u00e9liore consid\u00e9rablement l\u2019assimilation des connaissances gr\u00e2ce \u00e0 des formats ludiques et des jeux.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Gr\u00e2ce \u00e0 cette technologie, l\u2019apprentissage traditionnel \u00ab\u202fpapier\u202f\u00bb appartient d\u00e9sormais au pass\u00e9. La cha\u00eene d\u2019\u00e9tablissements <a href=\"https:\/\/mapal-os.com\/fr\/ressources\/success-story\/brewhouse-kitchen-un-apprentissage-et-un-developpement-100-numeriques\" rel=\"noreferrer noopener\" target=\"_blank\">Brewhouse and Kitchen<\/a> a notamment d\u00e9velopp\u00e9 une excellente m\u00e9thode d\u2019apprentissage et de formation \u00ab\u202fsans-papier\u202f\u00bb pour le secteur de l\u2019h\u00f4tellerie-restauration.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Voici les r\u00e9sultats obtenus par cette m\u00e9thode\u202f:\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li> \t<p>10 000 \u00a3 \u00e9conomis\u00e9s concernant les co\u00fbts d\u2019impression\u00a0<\/p> \t<\/li>\n\n<li> \t<p>467 employ\u00e9s issus de 23 \u00e9tablissements utilisent la plateforme d\u2019apprentissage Flow\u00a0<\/p> \t<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li> \t<p>Un contr\u00f4le continu sur les progr\u00e8s des \u00e9quipes et les opportunit\u00e9s d\u2019\u00e9volutions internes\u00a0<\/p> \t<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">D\u2019autre part, <strong>la solution Flow propose \u00e9galement \u00e0 vos \u00e9quipes des modules de formation compl\u00e9mentaires couvrant les aspects les plus ludiques de la formation en h\u00f4tellerie-restauration.<\/strong> Ainsi, vous apportez du dynamisme \u00e0 vos \u00e9quipes, tout en ajoutant de la valeur ajout\u00e9e \u00e0 leur apprentissage.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A titre d\u2019exemple, pourquoi ne pas assigner un module de d\u00e9gustation de vin pour vos serveurs afin qu\u2019ils puissent connaitre le jargon sp\u00e9cifique et les diff\u00e9rents accords de d\u00e9gustation\u202f? Vous pouvez ensuite organiser une session de d\u00e9gustation au format questions\/r\u00e9ponses.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cette m\u00e9thode d\u2019apprentissage dite \u00ab\u202fpratique\u202f\u00bb s\u2019av\u00e8re bien plus engageante et divertissante\u202f: elle assure \u00e9galement \u00e0 vos \u00e9quipes l\u2019acquisition de nouvelles connaissances, et cela, de mani\u00e8re tr\u00e8s efficace.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-4\">Pr\u00e9venir le turnover en identifiant et en cultivant les talents de vos employ\u00e9s\u00a0<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Am\u00e9liorez le <a href=\"https:\/\/mapal-os.com\/fr\/ressources\/blog\/5-astuces-pour-un-processus-donboarding-optimal\" rel=\"noreferrer noopener\" target=\"_blank\">taux de r\u00e9tention de<\/a>vos \u00e9quipes en restauration et limitez le turnover en misant sur vos talents.\u00a0<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Et ce n\u2019est pas tout\u202f: en encourageant vos employ\u00e9s \u00e0 \u00e9voluer vers des postes \u00e0 vocation manag\u00e9riale gr\u00e2ce, notamment, \u00e0 un plan de carri\u00e8re viable vous r\u00e9duirez significativement vos co\u00fbts.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">T\u00e9moignez de la reconnaissance envers vos employ\u00e9s en leur faisant sentir qu\u2019ils sont les membres \u00e0 part enti\u00e8re de votre structure. Aussi, montrez-leur que vous souhaitez les garder sur le long terme.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-4\">Une culture d\u2019entreprise solide, pour un puissant sentiment d\u2019appartenance\u00a0<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Gr\u00e2ce aux logiciels de gestion de l\u2019apprentissage \u2013 LMS, tels que Flow Learning, <strong>les managers de vos \u00e9quipes peuvent ais\u00e9ment notifier les employ\u00e9s concernant les derni\u00e8res actualit\u00e9s de l\u2019entreprise, nommer l\u2019\u00ab\u202femploy\u00e9 du mois\u202f\u00bb ou encore partager des \u00e9tudes et informations pour motiver vos troupes !\u00a0<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cet outil permet \u00e0 votre structure d\u2019implanter une solide culture d\u2019entreprise et ainsi de favoriser l\u2019engagement : ainsi, il cr\u00e9\u00e9 un r\u00e9el sentiment d\u2019appartenance au sein des \u00e9quipes.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">De plus, la <a href=\"https:\/\/www.smallbusinessact.com\/blog\/strategies-culture-entreprise\/\" rel=\"noreferrer noopener\" target=\"_blank\">culture d\u2019entreprise<\/a> n\u2019est <strong>pas seulement b\u00e9n\u00e9fique aux employ\u00e9s, elle l\u2019est pour tous\u202f:<\/strong>\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li> \t<p><strong>Elle permet d\u2019attirer de nouveaux talents\u202f:<\/strong> des employ\u00e9s \u00e9panouis professionnellement le font g\u00e9n\u00e9ralement savoir et attirent ainsi de nouveaux talents.\u00a0<\/p> \t<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>A titre d\u2019exemple, prenons les Millenials et la G\u00e9n\u00e9ration Z, qui font figures de porte-paroles pour leur g\u00e9n\u00e9ration.<\/strong> Il est essentiel de les encourager \u00e0 partager votre vision et vos valeurs.\u00a0<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1150\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/10\/2026\/08\/BLOG_4-_2_FR404x-scaled.png\" alt=\"\" class=\"wp-image-3000\" srcset=\"https:\/\/mapal-os.com\/fr\/wp-content\/uploads\/sites\/10\/2026\/08\/BLOG_4-_2_FR404x-scaled.png 2560w, https:\/\/mapal-os.com\/fr\/wp-content\/uploads\/sites\/10\/2026\/08\/BLOG_4-_2_FR404x-300x135.png 300w, https:\/\/mapal-os.com\/fr\/wp-content\/uploads\/sites\/10\/2026\/08\/BLOG_4-_2_FR404x-1024x460.png 1024w, https:\/\/mapal-os.com\/fr\/wp-content\/uploads\/sites\/10\/2026\/08\/BLOG_4-_2_FR404x-768x345.png 768w, https:\/\/mapal-os.com\/fr\/wp-content\/uploads\/sites\/10\/2026\/08\/BLOG_4-_2_FR404x-1536x690.png 1536w, https:\/\/mapal-os.com\/fr\/wp-content\/uploads\/sites\/10\/2026\/08\/BLOG_4-_2_FR404x-2048x920.png 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li> \t<p><strong>Elle favorise la r\u00e9tention de talents\u202f:<\/strong> garantissez la fid\u00e9lit\u00e9 de vos meilleurs talents et vous r\u00e9duirez consid\u00e9rablement vos co\u00fbts, tout en maintenant la stabilit\u00e9 de vos \u00e9quipes.\u00a0<\/p> \t<\/li>\n\n<li> \t<p><strong>Elle engage vos employ\u00e9s et am\u00e9liore le service\u202f: <\/strong>Nous le savons, un employ\u00e9 heureux ne dissimule pas son bien-\u00eatre et son sourire\u2026 Un vrai plus pour le service des clients. Et ces derniers le remarqueront. Retenons ceci\u202f: un employ\u00e9 heureux, c\u2019est un client heureux\u202f!\u00a0<\/p> \t<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Pour r\u00e9sumer, il semble que les logiciels de gestion de l\u2019apprentissage comme Flow Learning, sont de r\u00e9els alli\u00e9s pour garantir l\u2019engagement de vos \u00e9quipes. Voici pourquoi\u202f:\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li> \t<p>La communication est accrue entre les managers et les \u00e9quipes gr\u00e2ce \u00e0 une application facile d\u2019utilisation.\u00a0<\/p> \t<\/li>\n\n<li> \t<p>L\u2019apprentissage est favoris\u00e9 gr\u00e2ce au \u00ab\u202fmicro-apprentissage\u202f\u00bb.\u00a0<\/p> \t<\/li>\n\n<li> \t<p>Vous am\u00e9liorez la r\u00e9tention de vos employ\u00e9s en formant ces derniers gr\u00e2ce \u00e0 des modules en ligne intuitifs et des contenus engageants.\u00a0<\/p> \t<\/li>\n\n<li> \t<p>Vous cr\u00e9ez une culture d\u2019entreprise solide et f\u00e9d\u00e9rez vos \u00e9quipes autour de ces valeurs.\u00a0<\/p> \t<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous souhaitez plus d\u2019informations sur la solution Flow Learning afin d\u2019am\u00e9liorer l\u2019engagement de vos employ\u00e9s gr\u00e2ce \u00e0 la formation et l\u2019apprentissage, <a href=\"https:\/\/mapal-os.com\/fr\/solutions\/flow-learning\" rel=\"noreferrer noopener\" target=\"_blank\">cliquez ici<\/a>.\u00a0<\/p>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n\t\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>D\u00e9couvrez l&#8217;impact de la technologie sur la culture d\u2019entreprise, ses diff\u00e9rents canaux de communication, les \u00e9volutions de carri\u00e8re et la formation en ligne. <\/p>\n","protected":false},"author":45,"featured_media":3002,"template":"resources","meta":{"resource_author_photo":{"attachment_id":0,"blog_id":0},"resource_hero_banner":{"attachment_id":0,"blog_id":0},"resource_webinar_contributors":[],"resource_whitepaper_contributors":[],"case_study_logo":0,"case_study_client_summary":"","resource_is_gated":false,"event_date":"","event_time":"","event_location_place":"","event_location_street":"","event_status":"","hubspot_form_id":"","download_cta_label":"Download","video_embed_url":"","_mapal_resource_is_blueprint":false,"_mapal_resource_blueprint_key":"","editor_notices":[],"_mapal_resource_surface_role":"","footnotes":"","_mapal_market_applicability":[],"_mapal_localisation_intent":"","_mapal_localisation_intent_reason":"","_mapal_content_proposal_desired_slug":""},"resource_type":[14],"resource_tag":[],"resource_topic":[],"resource_product":[46,47],"class_list":["post-3001","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_type-articles","resource_product-flow-learning","resource_product-workforce"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.7) - 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