{"id":2775,"date":"2021-04-14T12:50:55","date_gmt":"2021-04-14T11:50:55","guid":{"rendered":"https:\/\/mapalstg.wpengine.com\/fr\/?post_type=resource&p=2775"},"modified":"2026-09-06T19:23:42","modified_gmt":"2026-09-06T18:23:42","slug":"le-futur-de-la-formation-digitale-james-mcluckie-nouveau-chief-learning-officer-chez-flow-hospitality-training","status":"publish","type":"resource","link":"https:\/\/mapal-os.com\/fr\/ressources\/articles\/le-futur-de-la-formation-digitale-james-mcluckie-nouveau-chief-learning-officer-chez-flow-hospitality-training\/","title":{"rendered":"Le futur de la formation digitale, James McLuckie \u2013 nouveau Chief Learning Officer chez Flow Hospitality Training"},"content":{"rendered":"\n
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Ce mois-ci nous accueillons James McLuckie au sein de l\u2019\u00e9quipe de Flow Hospitality Training<\/a> en tant que Chief Learning Officer.\u00a0Ce r\u00f4le contr\u00f4lera tous les contenus de formation et sera responsable\u00a0de nos \u00e9quipes cr\u00e9atives\u00a0et du\u00a0module de cr\u00e9ation de contenus.<\/p>\n\n\n\n

Nous avons pris un caf\u00e9 avec James pour le conna\u00eetre un peu mieux, savoir quelle est sa vision pour la formation digitale et ce qui l\u2019a pouss\u00e9 \u00e0 rejoindre notre \u00e9quipe.<\/p>\n\n\n\n

Racontez-nous un peu\u00a0votre\u00a0parcours\u00a0<\/strong><\/h2>\n\n\n\n

Ces 15 derni\u00e8res ann\u00e9es j\u2019ai surtout travaill\u00e9 dans la formation digitale, principalement en gestion d\u2019\u00e9quipes et de contenus.\u00a0J\u2019ai travaill\u00e9 avec beaucoup de\u00a0grandes\u00a0entreprises,\u00a0et\u00a0c\u2019est ainsi\u00a0que j\u2019ai\u00a0fini\u00a0par\u00a0collaborer\u00a0dans diff\u00e9rents domaines de l\u2019industrie de la formation digitale.\u00a0J\u2019ai\u00a0fais\u00a0partie\u00a0du Conseil d\u2019Administration\u00a0de E Learning Network (R\u00e9seau E Learning) pendant quatre ou cinq ans et je suis Juge du Prix Learning Technologies<\/a>(Technologies de Formation),\u00a0sur lequel je suis\u00a0entrain\u00a0de travailler en ce moment.<\/p>\n\n\n\n

En conclusion, la formation digitale a d\u00e9fini la plus grande partie de ma carri\u00e8re. Avant tout \u00e7a, j\u2019ai aussi d\u00e9velopp\u00e9 mes comp\u00e9tences en formation et d\u00e9veloppement traditionnels pour une institution financi\u00e8re. Mais j\u2019ai finis par comprendre que je ne pourrais pas me lever chaque jour et m\u2019enthousiasmer sur des hypoth\u00e8ques \u00e0 int\u00e9r\u00eat fixe, et j\u2019ai donc choisis de tenter quelque chose de nouveau. \u00c0 ce moment-l\u00e0 la formation digitale commen\u00e7ait \u00e0 se d\u00e9velopper en force et j\u2019ai beaucoup aim\u00e9 l\u2019exp\u00e9rience, et apr\u00e8s tant d\u2019ann\u00e9es me voil\u00e0 encore dans ce secteur.<\/p>\n\n\n\n

Quelle est votre vision\u00a0du futur de la formation digitale ?\u00a0\u00a0<\/strong><\/h2>\n\n\n\n

Les deux tendances qui m\u2019int\u00e9ressent le plus sont la personnalisation de la formation et l\u2019\u00e9volution du format des contenus de formation.\u00a0<\/p>\n\n\n\n

L\u2019Intelligence Artificielle (IA)\u00a0renforce la formation personnalis\u00e9e<\/strong>
Le temps de l\u2019IA est venu pour la formation et le d\u00e9veloppement. Pensez \u00e0 comment nous faisons nos courses sur internet, ou \u00e0 la sophistication des algorithmes de recommandations musicales ou informatives. Il est tr\u00e8s int\u00e9ressant de penser qu\u2019il est possible de faire cela aussi pour la formation. Dans l\u2019industrie de la restauration, les \u00e9quipes font des journ\u00e9es tr\u00e8s longues avec des pauses courtes pour un sandwich et passent g\u00e9n\u00e9ralement leur temps libre sur leur portable. C\u2019est pour \u00e7a qu\u2019il serait incroyable de pouvoir recevoir des recommandations de formation ultra vis\u00e9es pour chaque personne.<\/p>\n\n\n\n

\u00c9volution\u00a0des formats\u00a0et supports de formation<\/strong>
Lorsque j\u2019ai commenc\u00e9 \u00e0 cr\u00e9er\u00a0des formations de e-learning, tout le monde voulait\u00a0des formations homog\u00e8nes\u00a0de plusieurs heures.\u00a0Mettez tout dans la formation, restez coll\u00e9s \u00e0 vos \u00e9crans jusqu\u2019\u00e0\u00a0ce que vous ayez\u00a0lu\u00a0les 60 diapositives\u00a0et fais tous vos tests, en assumant qu\u2019\u00e0 la finalisation\u00a0tout le monde poss\u00e8de les comp\u00e9tences requises. La tendance actuelle se dirige vers\u00a0des mini formations\u00a0aux formats vari\u00e9s tels que vid\u00e9os, animations, jeux, graphiques ou listes.<\/p>\n\n\n\n

Quelles sont vos attentes pour votre nouveau poste\u00a0chez Flow ?\u00a0\u00a0<\/strong><\/h2>\n\n\n\n

J\u2019ai toujours travaill\u00e9\u00a0dans\u00a0la\u00a0direction et gestion d\u2019\u00e9quipes\u00a0dans des espaces g\u00e9n\u00e9riques\u00a0chez des clients\u00a0comme Google, Salesforce ou Heineken, des gouvernements locaux et institutions financi\u00e8res, qui sont des industries tr\u00e8s vari\u00e9es. La possibilit\u00e9 de me sp\u00e9cialiser dans un secteur me semblait tr\u00e8s attirantes, sp\u00e9cialement dans l\u2019h\u00f4tellerie-restauration.\u00a0Mon mari est\u00a0un\u00a0food-blogger et a donc \u00e9t\u00e9\u00a0tr\u00e8s\u00a0encourageant lorsque je pensais \u00e0 faire ce changement. Il me semble que l\u2019industrie de l\u2019h\u00f4tellerie-restauration est\u00a0amusante, en \u00e9volution constante\u00a0et tr\u00e8s\u00a0innovante.<\/p>\n\n\n\n

Dans mon exp\u00e9rience ant\u00e9rieure, j\u2019ai presque toujours travaill\u00e9 avec des designers de parcours de formation et externalisais la cr\u00e9ativit\u00e9 et les multim\u00e9dias type animations et jeux, chose que Flow n\u2019externalise pas, et le fait de g\u00e9rer et alimenter tout cela est tr\u00e8s attirant pour moi.\u00a0De plus, c\u2019est un moment tr\u00e8s motivant pour rejoindre la compagnie, en pleine fusion avec Mapal Software<\/a>.\u00a0La strat\u00e9gie\u00a0est tr\u00e8s\u00a0ambitieuse\u00a0et motivante, avec ses d\u00e9fis et difficult\u00e9s, et ceci est tr\u00e8s positif pour moi.<\/p>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n\t\n<\/section>\n","protected":false},"excerpt":{"rendered":"

Ce mois-ci nous accueillons James McLuckie au sein de l\u2019\u00e9quipe de Flow Hospitality Training en tant que Chief Learning Officer. Ce r\u00f4le contr\u00f4lera tous les contenus de formation et sera responsable de nos \u00e9quipes cr\u00e9atives et du module de cr\u00e9ation de contenus.<\/p>\n","protected":false},"author":45,"featured_media":2776,"template":"resources","meta":{"resource_author_photo":{"attachment_id":0,"blog_id":0},"resource_webinar_contributors":[],"resource_whitepaper_contributors":[],"case_study_logo":0,"case_study_client_summary":"","resource_is_gated":false,"event_date":"","event_time":"","event_location_place":"","event_location_street":"","event_status":"","hubspot_form_id":"","download_cta_label":"Download","video_embed_url":"","_mapal_resource_is_blueprint":false,"_mapal_resource_blueprint_key":"","editor_notices":[],"footnotes":"","_mapal_market_applicability":[],"_mapal_localisation_intent":"","_mapal_localisation_intent_reason":"","_mapal_content_proposal_desired_slug":""},"resource_type":[14],"resource_tag":[],"resource_topic":[],"resource_product":[46],"class_list":["post-2775","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_type-articles","resource_product-flow-learning"],"yoast_head":"\nLe futur de la formation digitale, James McLuckie \u2013 nouveau Chief Learning Officer chez Flow Hospitality Training | Tendances de l\u2019h\u00f4tellerie-restauration| Mapal France<\/title>\n<meta name=\"description\" content=\"Ce mois-ci nous accueillons James McLuckie au sein de l\u2019\u00e9quipe de Flow Hospitality Training en tant que Chief Learning Officer. 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