{"id":4591,"date":"2026-02-05T15:47:45","date_gmt":"2026-02-05T15:47:45","guid":{"rendered":"https:\/\/mapalstg.wpengine.com\/en\/?post_type=resource&#038;p=4591"},"modified":"2026-10-05T14:20:15","modified_gmt":"2026-10-05T13:20:15","slug":"hot-comms-hot-service-the-secret-to-smooth-busy-shifts-webinar-registration","status":"publish","type":"resource","link":"https:\/\/mapal-os.com\/en\/motivating-employees\/hot-comms-hot-service-the-secret-to-smooth-busy-shifts-webinar-registration\/","title":{"rendered":"Hot comms, hot service The secret to smooth, busy shifts webinar registration"},"content":{"rendered":"\n<section class=\"wp-block-mapal-vertical-section alignfull vertical-section is-layout-flow wp-block-mapal-vertical-section-is-layout-flow\">\n<div class=\"wp-block-cover alignfull is-light vertical-section__container\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-group vertical-section__row is-layout-grid wp-container-core-group-is-layout-79dc550c wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group vertical-section__content is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-mapal-content-section content-section wp-block-group mapal-pattern-resource-starter-content\">\n<div class=\"wp-block-columns content-section__columns is-layout-flex wp-container-core-columns-is-layout-c7ebd8d6 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column wp-block-column--left is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"597\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/9\/2026\/09\/EN_Webinar_The_secret_to_smooth__busy_shifts_LP_banner-scaled.png\" alt=\"\" class=\"wp-image-4587\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/09\/EN_Webinar_The_secret_to_smooth__busy_shifts_LP_banner-scaled.png 2560w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/09\/EN_Webinar_The_secret_to_smooth__busy_shifts_LP_banner-300x70.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/09\/EN_Webinar_The_secret_to_smooth__busy_shifts_LP_banner-1024x239.png 1024w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/09\/EN_Webinar_The_secret_to_smooth__busy_shifts_LP_banner-768x179.png 768w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/09\/EN_Webinar_The_secret_to_smooth__busy_shifts_LP_banner-1536x358.png 1536w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/09\/EN_Webinar_The_secret_to_smooth__busy_shifts_LP_banner-2048x478.png 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Busy shifts don\u2019t need to feel chaotic. When communication works, teams move in sync, service stays sharp and standards hold, even under pressure.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Watch our webinar, where Adam Lazenby (<strong>Professionals At Play<\/strong>) shares how they embed scalable communication across fast-paced, high energy venues to keep teams aligned and performance strong at scale.<\/p>\n\n\n\n<h3 id=\"h-what-to-expect\" class=\"wp-block-heading is-style-heading-5\"><strong>What to expect<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li><strong>What smooth, busy shifts really look like<\/strong><br>How strong communication shows up on the floor when service is flowing and teams are working as one<\/li>\n\n\n\n<li><strong>The manager\u2019s role in keeping teams on track<\/strong><br>How managers set expectations, guide teams through pressure and reduce confusion during service<\/li>\n\n\n\n<li><strong>Tools that support service, not slow it down<\/strong><br>How the right systems help teams <a href=\"https:\/\/mapal-os.com\/en\/motivating-employees\/why-work-shouldnt-come-before-wellbeing-rethinking-hospitality-culture\">stay connected<\/a> without disrupting the flow of work<\/li>\n\n\n\n<li><strong>Keeping ways of working consistent at scale<\/strong><br>How to <a href=\"https:\/\/mapal-os.com\/en\/operational-efficiency\/the-6-levers-every-uk-restaurant-needs-to-build-operational-resilience\">maintain clarity<\/a> across roles and locations without losing the human, local feel<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-mapal-contributors contributors-block wp-block-group is-layout-flow wp-block-mapal-contributors-is-layout-flow\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-88565953 wp-block-group-is-layout-flex\">\n<p class=\"is-style-label-md wp-block-paragraph\"><strong>CONTRIBUTORS AND GUESTS ON THIS WEBINAR<\/strong><\/p>\n\n\n\n<div class=\"wp-block-mapal-contributors-list contributors-list wp-block-group is-layout-flow wp-block-mapal-contributors-list-is-layout-flow\">\n<div class=\"wp-block-mapal-contributor-item contributor-item wp-block-group is-nowrap is-layout-flex wp-container-mapal-contributor-item-is-layout-eb8074cb wp-block-mapal-contributor-item-is-layout-flex\">\n<figure class=\"wp-block-image size-thumbnail contributor-item__image\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/9\/2026\/09\/Adam_Lazenby_headshot.png\" alt=\"\" class=\"wp-image-4588\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/09\/Adam_Lazenby_headshot.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/09\/Adam_Lazenby_headshot-150x150.png 150w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-88565953 wp-block-group-is-layout-flex\">\n<p class=\"is-style-label-md wp-block-paragraph\"><strong>Adam Lazenby<\/strong><\/p>\n\n\n\n<p class=\"is-style-text-sm wp-block-paragraph\"><em>Head of People, Professionals At Play<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-mapal-contributor-item contributor-item wp-block-group is-nowrap is-layout-flex wp-container-mapal-contributor-item-is-layout-eb8074cb wp-block-mapal-contributor-item-is-layout-flex\">\n<figure class=\"wp-block-image size-thumbnail contributor-item__image\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/9\/2026\/09\/Sam_Gibbs_headshot.png\" alt=\"\" class=\"wp-image-4589\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/09\/Sam_Gibbs_headshot.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/09\/Sam_Gibbs_headshot-150x150.png 150w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-88565953 wp-block-group-is-layout-flex\">\n<p class=\"is-style-label-md wp-block-paragraph\"><strong>Sam Gibbs<\/strong><\/p>\n\n\n\n<p class=\"is-style-text-sm wp-block-paragraph\"><em>Senior Onboarding Consultant<\/em><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<div class=\"hubspot-form wp-block-mapal-hubspot-form\">\n\t<script src=\"https:\/\/js-eu1.hsforms.net\/forms\/embed\/developer\/146400229.js\" defer><\/script><div class=\"hs-form-html\" data-region=\"eu1\" data-form-id=\"864666b4-8a89-4021-b81a-58bc0c505a93\" data-portal-id=\"146400229\"><\/div><\/div>\n\n\n\n<p class=\"is-style-heading-6 wp-block-paragraph\">CONTRIBUTORS TO THIS WEBINAR INCLUDE:<\/p>\n\n\n\n<div class=\"wp-block-mapal-logo-cards logo-cards wp-block-group mapal-pattern-logo-cards is-layout-grid wp-container-mapal-logo-cards-is-layout-9f81b7d9 wp-block-mapal-logo-cards-is-layout-grid\">\n<div 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