{"id":3351,"date":"2026-03-06T10:58:24","date_gmt":"2026-03-06T10:58:24","guid":{"rendered":"https:\/\/mapalstg.wpengine.com\/en\/?post_type=resource&p=3351"},"modified":"2026-09-25T08:39:38","modified_gmt":"2026-09-25T07:39:38","slug":"arc-hospitality-recruitment-building-confidence-and-capability-at-scale","status":"publish","type":"resource","link":"https:\/\/mapal-os.com\/en\/sop\/arc-hospitality-recruitment-building-confidence-and-capability-at-scale\/","title":{"rendered":"Arc Hospitality Recruitment: Building confidence and capability at scale"},"content":{"rendered":"\n
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Arc Hospitality Recruitment<\/strong><\/a> is trusted by leading organisations across the UK hospitality industry to deliver skilled, reliable professionals who support exceptional guest experiences. With over 18 years of industry expertise and a strong commitment to learning and development<\/a>, Arc has long invested in building confident, capable teams – recognised in 2025 as Investors in People UK Employer of the Year.<\/strong> As the organisation continued to grow, Arc partnered with Flow Learning by Mapal<\/a> to bring greater consistency, visibility and scalability to training<\/strong>, <\/strong>ensuring candidates step into every role confident and prepared, while giving internal employees a clearer and more transparent development journey.<\/p>\n\n\n\n

The challenge <\/h2>\n\n\n\n

Operating at scale across a wide range of roles and environments, Arc needed an effective way to equip candidates with essential knowledge and compliance training before they began work. While in person training added value, it was difficult to deliver consistently across a nationwide workforce. Ensuring every candidate received the same high standard of preparation required a more connected, digital approach that could support volume without compromising quality.<\/strong><\/p>\n\n\n\n

The solution <\/h2>\n\n\n\n

With <\/strong>Flow Learning by Mapal<\/strong><\/a>, Arc redefined how training is delivered, embedding accredited learning directly into the candidate journey.<\/strong> Candidates now complete mandatory compliance modules before their first shift, covering essential areas such as Health and Safety, Food Hygiene, Food Allergens, Licensing and COSHH.<\/p>\n\n\n\n

Providing recognised training in advance equips candidates with practical knowledge they can apply immediately on site, building confidence from day one. <\/strong>For its core team, who already operated within a well established learning framework built around structured development and progression, Flow Learning enhanced this foundation by bringing training into one accessible platform that improves visibility and tracking<\/strong>, while supporting more transparent and ongoing development opportunitie<\/strong>s.<\/p>\n\n\n\n

Prepared to perform from day one<\/h2>\n\n\n\n

Since introducing Mapal, Arc has seen a measurable improvement in candidate confidence and readiness for work.<\/p>\n\n\n\n