{"id":2816,"date":"2026-01-22T10:58:34","date_gmt":"2026-01-22T10:58:34","guid":{"rendered":"https:\/\/mapalstg.wpengine.com\/en\/?post_type=resource&#038;p=2816"},"modified":"2026-10-02T13:37:49","modified_gmt":"2026-10-02T12:37:49","slug":"the-hidden-cost-of-hospitality-webinar-registration","status":"publish","type":"resource","link":"https:\/\/mapal-os.com\/en\/motivating-employees\/the-hidden-cost-of-hospitality-webinar-registration\/","title":{"rendered":"The hidden cost of hospitality webinar registration"},"content":{"rendered":"\n<section class=\"wp-block-mapal-vertical-section alignfull vertical-section is-layout-flow wp-block-mapal-vertical-section-is-layout-flow\">\n<div class=\"wp-block-cover alignfull is-light vertical-section__container\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-group vertical-section__row is-layout-grid wp-container-core-group-is-layout-79dc550c wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group vertical-section__content is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-mapal-content-section content-section wp-block-group mapal-pattern-resource-starter-content\">\n<div class=\"wp-block-columns content-section__columns is-layout-flex wp-container-core-columns-is-layout-c7ebd8d6 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column wp-block-column--left is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"2400\" height=\"400\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/9\/2026\/08\/LP_Banner_1200x425__The_hidden_cost_of_hospitality-1.png\" alt=\"\" class=\"wp-image-2813\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/LP_Banner_1200x425__The_hidden_cost_of_hospitality-1.png 2400w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/LP_Banner_1200x425__The_hidden_cost_of_hospitality-1-300x50.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/LP_Banner_1200x425__The_hidden_cost_of_hospitality-1-1024x171.png 1024w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/LP_Banner_1200x425__The_hidden_cost_of_hospitality-1-768x128.png 768w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/LP_Banner_1200x425__The_hidden_cost_of_hospitality-1-1536x256.png 1536w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/LP_Banner_1200x425__The_hidden_cost_of_hospitality-1-2048x341.png 2048w\" sizes=\"auto, (max-width: 2400px) 100vw, 2400px\" \/><\/figure>\n\n\n\n<h2 id=\"h-why-wellbeing-isn-t-just-a-people-issue-it-s-a-business-one\" class=\"wp-block-heading is-style-heading-4\">Why wellbeing isn\u2019t just a people issue &#8211; it\u2019s a business one<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Hospitality is built on energy, pace and people. But when pressure becomes constant and recovery time disappears, the impact goes far beyond individual wellbeing.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Burnout, disengagement and turnover quietly become part of day-to-day operations, carrying costs that often go unnoticed until they\u2019re impossible to ignore.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this webinar, Mapal teams up with wellbeing expert <strong>So Let\u2019s Talk<\/strong> to explore the <i>hidden cost of hospitality<\/i> and what it really means for performance, retention and culture.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Together, we unpack how everyday working practices affect mental health and how small, realistic changes can make a meaningful difference without adding pressure to already stretched teams.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Rather than focusing on theory or tick-box wellbeing initiatives, this session is grounded in the realities of hospitality life, recognising the fast pace, long shifts and emotional labour that frontline and management teams face.<\/p>\n\n\n\n<h3 id=\"h-what-to-expect\" class=\"wp-block-heading is-style-heading-5\"><strong>What to expect<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83e\udde0 <strong>Understanding the hidden cost<\/strong><br>How poor mental health shows up in <a href=\"https:\/\/mapal-os.com\/en\/solutions\/engagement\">engagement<\/a>, absence, turnover and performance, and why it\u2019s often overlooked<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u23f1 <strong>The pressure points in hospitality work<\/strong><br>Explore the habits, expectations and cultural norms that quietly contribute to burnout<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2615 <strong>Rethinking break culture<\/strong><br>Why rest, recovery and pauses matter more than we think, and how to make them realistic on shift<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udcac <strong>Building psychological safety<\/strong><br>Learn how better communication and everyday check-ins help teams feel supported and heard<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udd04 <strong>Turning wellbeing into an operational strength<\/strong><br>How prioritising mental health supports retention, stability and long-term sustainability<\/p>\n\n\n\n<div class=\"wp-block-mapal-contributors contributors-block wp-block-group is-layout-flow wp-block-mapal-contributors-is-layout-flow\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-88565953 wp-block-group-is-layout-flex\">\n<p class=\"is-style-label-md wp-block-paragraph\"><strong>CONTRIBUTORS AND GUESTS ON THIS WEBINAR<\/strong><\/p>\n\n\n\n<div class=\"wp-block-mapal-contributors-list contributors-list wp-block-group is-layout-flow wp-block-mapal-contributors-list-is-layout-flow\">\n<div class=\"wp-block-mapal-contributor-item contributor-item wp-block-group is-nowrap is-layout-flex wp-container-mapal-contributor-item-is-layout-eb8074cb wp-block-mapal-contributor-item-is-layout-flex\">\n<figure class=\"wp-block-image size-thumbnail contributor-item__image\"><img loading=\"lazy\" decoding=\"async\" width=\"306\" height=\"306\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/9\/2026\/08\/Speaker_2_Headshot-_Bethany_Paterson__1_.png\" alt=\"\" class=\"wp-image-2814\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Speaker_2_Headshot-_Bethany_Paterson__1_.png 306w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Speaker_2_Headshot-_Bethany_Paterson__1_-300x300.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Speaker_2_Headshot-_Bethany_Paterson__1_-150x150.png 150w\" sizes=\"auto, (max-width: 306px) 100vw, 306px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-88565953 wp-block-group-is-layout-flex\">\n<p class=\"is-style-label-md wp-block-paragraph\"><strong>Elly Johnston<\/strong><\/p>\n\n\n\n<p class=\"is-style-text-sm wp-block-paragraph\"><em>Global Accounts Director, Mapal<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-mapal-contributor-item contributor-item wp-block-group is-nowrap is-layout-flex wp-container-mapal-contributor-item-is-layout-eb8074cb wp-block-mapal-contributor-item-is-layout-flex\">\n<figure class=\"wp-block-image size-thumbnail contributor-item__image\"><img loading=\"lazy\" decoding=\"async\" width=\"306\" height=\"306\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/9\/2026\/08\/Speaker_1_Headshot-Patrick_Howley__1_.png\" alt=\"\" class=\"wp-image-2815\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Speaker_1_Headshot-Patrick_Howley__1_.png 306w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Speaker_1_Headshot-Patrick_Howley__1_-300x300.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Speaker_1_Headshot-Patrick_Howley__1_-150x150.png 150w\" sizes=\"auto, (max-width: 306px) 100vw, 306px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-88565953 wp-block-group-is-layout-flex\">\n<p class=\"is-style-label-md wp-block-paragraph\"><strong>Patrick Howley<\/strong><\/p>\n\n\n\n<p class=\"is-style-text-sm wp-block-paragraph\"><em>Founder of So Let&#8217;s Talk<\/em><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<div class=\"hubspot-form wp-block-mapal-hubspot-form\">\n\t<script src=\"https:\/\/js-eu1.hsforms.net\/forms\/embed\/developer\/146400229.js\" defer><\/script><div class=\"hs-form-html\" data-region=\"eu1\" data-form-id=\"864666b4-8a89-4021-b81a-58bc0c505a93\" data-portal-id=\"146400229\"><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Watch our on-demand webinar with So Let\u2019s Talk as we explore the hidden cost of poor mental health in hospitality<\/p>\n","protected":false},"author":45,"featured_media":0,"template":"resources","meta":{"resource_author_photo":{"attachment_id":0,"blog_id":0},"resource_hero_banner":{"attachment_id":0,"blog_id":0},"resource_webinar_contributors":[],"resource_whitepaper_contributors":[],"case_study_logo":0,"case_study_client_summary":"","resource_is_gated":false,"event_date":"2026-01-22","event_time":"10:58","event_location_place":"","event_location_street":"","event_status":"on-demand","hubspot_form_id":"","download_cta_label":"Download","video_embed_url":"","_mapal_resource_is_blueprint":false,"_mapal_resource_blueprint_key":"","editor_notices":[],"footnotes":"","_mapal_market_applicability":[],"_mapal_localisation_intent":"","_mapal_localisation_intent_reason":"","_mapal_content_proposal_desired_slug":""},"resource_type":[15],"resource_tag":[],"resource_topic":[34],"resource_product":[40],"class_list":["post-2816","resource","type-resource","status-publish","hentry","resource_type-past-webinar","resource_topic-motivating-employees","resource_product-flow-learning"],"yoast_head":"<!-- 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