{"id":2682,"date":"2025-07-30T08:43:47","date_gmt":"2025-07-30T07:43:47","guid":{"rendered":"https:\/\/mapalstg.wpengine.com\/en\/?post_type=resource&#038;p=2682"},"modified":"2026-09-09T07:56:51","modified_gmt":"2026-09-09T06:56:51","slug":"how-different-ages-interact-with-technology-report","status":"publish","type":"resource","link":"https:\/\/mapal-os.com\/en\/motivating-employees\/how-different-ages-interact-with-technology-report\/","title":{"rendered":"How different ages interact with technology report"},"content":{"rendered":"\n<section class=\"wp-block-mapal-vertical-section alignfull vertical-section is-layout-flow wp-block-mapal-vertical-section-is-layout-flow\">\n\t\n\t<div class=\"wp-block-cover alignfull is-light vertical-section__container\">\n\t\t<span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-background-color has-background-dim-100 has-background-dim\"><\/span>\n\t\t<div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n\t\t\t\n\t\t\t<div class=\"wp-block-group vertical-section__row is-layout-grid wp-container-core-group-is-layout-79dc550c wp-block-group-is-layout-grid\">\n\t\t\t\t\n\t\t\t\t<div class=\"wp-block-group vertical-section__content is-layout-constrained wp-block-group-is-layout-constrained\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-block-mapal-content-section content-section wp-block-group mapal-pattern-resource-starter-content\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-block-columns content-section__columns is-layout-flex wp-container-core-columns-is-layout-c7ebd8d6 wp-block-columns-is-layout-flex\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-block-column wp-block-column--left is-layout-flow wp-block-column-is-layout-flow\">\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1800\" height=\"420\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_How_different_ages_LP_1800x450.png\" alt=\"\" class=\"wp-image-2680\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_How_different_ages_LP_1800x450.png 1800w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_How_different_ages_LP_1800x450-300x70.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_How_different_ages_LP_1800x450-1024x239.png 1024w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_How_different_ages_LP_1800x450-768x179.png 768w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_How_different_ages_LP_1800x450-1536x358.png 1536w\" sizes=\"auto, (max-width: 1800px) 100vw, 1800px\" \/><\/figure>\n\n\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-5\"><strong>Tech should bring teams together &#8211; not leave some behind.<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In hospitality, <a href=\"https:\/\/mapal-os.com\/en\/solutions\/culture-suite\">digital tools<\/a> are essential. But when platforms are designed with generational assumptions, they risk creating friction, not flow.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This report challenges the idea that younger workers want more features and older workers can\u2019t adapt. Instead, it shows how to build one unified experience that flexes to real people &#8211; across age, role and routine.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Grounded in behavioural insight and examples from Mapal\u2019s <a href=\"https:\/\/mapal-os.com\/en\/solutions\/culture-suite\">Culture Suite<\/a>, it\u2019s a practical guide to engaging every team member through smart, simple design, without multiplying your tech stack.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It\u2019s clear. It\u2019s inclusive. And it\u2019s built for busy, multigenerational teams.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1130\" height=\"972\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_How_different_ages_ipad_horizontal.png\" alt=\"\" class=\"wp-image-2681\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_How_different_ages_ipad_horizontal.png 1130w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_How_different_ages_ipad_horizontal-300x258.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_How_different_ages_ipad_horizontal-1024x881.png 1024w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_How_different_ages_ipad_horizontal-768x661.png 768w\" sizes=\"auto, (max-width: 1130px) 100vw, 1130px\" \/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading is-style-heading-5\"><strong>What you\u2019ll take away from this report:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>Why context (not age) is the key to digital engagement<\/li>\n\n<li>How to design one platform journey with multiple ways to engage<\/li>\n\n<li>What to do when staff have limited tech access or low bandwidth<\/li>\n\n<li>How to communicate clearly across a range of learning and comms styles<\/li>\n\n<li>Why familiarity matters and how to build digital trust over time<\/li>\n\n<li>How to simplify, adapt and personalise without adding complexity<\/li>\n\n<li>Practical tips to engage diverse teams using one powerful platform<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">And much more&#8230;<\/p>\n\n\n<div class=\"hubspot-form wp-block-mapal-hubspot-form\">\n\t<script src=\"https:\/\/js-eu1.hsforms.net\/forms\/embed\/developer\/146400229.js\" defer><\/script><div class=\"hs-form-html\" data-region=\"eu1\" data-form-id=\"4b84f5fb-67e6-4555-ac3a-fa57e83846cf\" data-portal-id=\"146400229\"><\/div><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n\t\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Move beyond generational assumptions &#038; discover how to engage today\u2019s multigenerational hospitality workforce using one intuitive platform.<\/p>\n","protected":false},"author":45,"featured_media":2683,"template":"resources","meta":{"resource_author_photo":{"attachment_id":0,"blog_id":0},"resource_webinar_contributors":[],"resource_whitepaper_contributors":[],"case_study_logo":0,"case_study_client_summary":"","resource_is_gated":true,"event_date":"","event_time":"","event_location_place":"","event_location_street":"","event_status":"","hubspot_form_id":"4b84f5fb-67e6-4555-ac3a-fa57e83846cf","download_cta_label":"Download","video_embed_url":"","_mapal_resource_is_blueprint":false,"_mapal_resource_blueprint_key":"","editor_notices":[],"footnotes":"","_mapal_market_applicability":[],"_mapal_localisation_intent":"","_mapal_localisation_intent_reason":"","_mapal_content_proposal_desired_slug":""},"resource_type":[39],"resource_tag":[],"resource_topic":[34],"resource_product":[40],"class_list":["post-2682","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_type-whitepaper","resource_topic-motivating-employees","resource_product-flow-learning"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How different ages interact with technology report | Hospitality Insights | Mapal UK<\/title>\n<meta name=\"description\" content=\"Move beyond generational assumptions &amp; discover how to engage today\u2019s multigenerational hospitality workforce using one intuitive platform. 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