{"id":2678,"date":"2025-07-29T16:03:48","date_gmt":"2025-07-29T15:03:48","guid":{"rendered":"https:\/\/mapalstg.wpengine.com\/en\/?post_type=resource&p=2678"},"modified":"2026-09-09T07:56:52","modified_gmt":"2026-09-09T06:56:52","slug":"how-to-build-effective-and-scalable-onboarding-processes","status":"publish","type":"resource","link":"https:\/\/mapal-os.com\/en\/motivating-employees\/how-to-build-effective-and-scalable-onboarding-processes\/","title":{"rendered":"How to build effective and scalable onboarding processes"},"content":{"rendered":"\n
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Make onboarding count<\/h2>\n\n\n\n

Join us for a practical session on one of hospitality\u2019s biggest people challenges: how to design onboarding that actually works for every new starter, in every team, across every site.<\/p>\n\n\n\n

In this on-demand webinar<\/strong>, Emma Robinson was joined by Claire Cregan <\/strong>(The QHotels Collection)<\/strong><\/a>, who shared insights into how her team streamlined onboarding across multiple locations and roles. By combining modules<\/a> and simplifying content, they reduced learning time from 13.5 hours to just 5 improving consistency, reducing costs and building a better experience for staff.<\/p>\n\n\n\n

What to expect:<\/strong><\/p>\n\n\n\n

\ud83d\udd53 Start strong before day one<\/strong>
Build momentum from the moment a candidate accepts, with timely touchpoints that boost confidence and connection<\/p>\n\n\n\n

\ud83d\udcf1 Tailor onboarding for every team<\/strong>
From Gen Z to returners, seasonal staff to long-term hires, learn how to adapt tone, format and content at scale<\/p>\n\n\n\n

\ud83c\udfaf Keep it relevant across roles<\/strong>
Make sure FOH, BOH and HQ teams all experience onboarding that reflects your brand while meeting their specific needs<\/p>\n\n\n\n

\ud83c\udf31 Embed values early<\/strong>
Use language, leadership and storytelling to reinforce culture and behaviours from the very first interaction<\/p>\n\n\n\n

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CONTRIBUTORS AND GUESTS ON THIS WEBINAR<\/strong><\/p>\n\n\n\n

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Claire Cregan<\/strong><\/p>\n\n\n\n

Human Resources Director, The QHotels Collection<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n

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Emma Robinson<\/strong><\/p>\n\n\n\n

Head of Onboarding UK, Mapal<\/em><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

CONTRIBUTORS TO THIS WEBINAR INCLUDE:<\/p>\n\n\n\n

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