{"id":2642,"date":"2025-06-20T08:54:45","date_gmt":"2025-06-20T07:54:45","guid":{"rendered":"https:\/\/mapalstg.wpengine.com\/en\/?post_type=resource&#038;p=2642"},"modified":"2026-08-26T12:55:37","modified_gmt":"2026-08-26T11:55:37","slug":"how-compass-group-belgium-transformed-its-kitchen-operations-with-easilys-by-mapal","status":"publish","type":"resource","link":"https:\/\/mapal-os.com\/en\/operational-efficiency\/how-compass-group-belgium-transformed-its-kitchen-operations-with-easilys-by-mapal\/","title":{"rendered":"How Compass Group Belgium transformed its kitchen operations with Easilys by Mapal"},"content":{"rendered":"\n<section class=\"wp-block-mapal-vertical-section alignfull vertical-section is-layout-flow wp-block-mapal-vertical-section-is-layout-flow\">\n\t\n\t<div class=\"wp-block-cover alignfull is-light vertical-section__container\">\n\t\t<span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-background-color has-background-dim-100 has-background-dim\"><\/span>\n\t\t<div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n\t\t\t\n\t\t\t<div class=\"wp-block-group vertical-section__row is-layout-grid wp-container-core-group-is-layout-79dc550c wp-block-group-is-layout-grid\">\n\t\t\t\t\n\t\t\t\t<div class=\"wp-block-group vertical-section__content is-layout-constrained wp-block-group-is-layout-constrained\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-block-mapal-content-section content-section wp-block-group mapal-pattern-resource-starter-content\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-block-columns content-section__columns is-layout-flex wp-container-core-columns-is-layout-c7ebd8d6 wp-block-columns-is-layout-flex\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-block-column wp-block-column--left is-layout-flow wp-block-column-is-layout-flow\">\n\n<figure class=\"wp-block-embed is-type-video is-provider-vimeo wp-block-embed-vimeo\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Compass Group Belgium x Easilys | Compass Belgium transforms its kitchen management with Easilys\" src=\"https:\/\/player.vimeo.com\/video\/1103799836?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-4\"><span>Compass Group: A global catering leader seeking improved post-COVID performance<\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Operating in over 55 countries, <a href=\"https:\/\/www.compass-group.be\/en\"><strong>Compass Group<\/strong><\/a><strong> is the world\u2019s leading provider of contract catering services<\/strong>. In Belgium, the company delivers food service solutions across <strong>healthcare, education, corporate<\/strong><s><strong>,<\/strong><\/s><strong> and event sectors<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In response to the economic fallout of the COVID-19 pandemic and growing client expectations for transparency and cost control, Compass Belgium embarked on a <strong>major digital transformation of its kitchen operations &#8211; a project of scale and strategic importance<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At the forefront of this initiative was <strong>R\u00e9gis D\u2019Haenens, Operational Project Manager<\/strong>, who oversaw the implementation of the Easilys solution, internally rebranded as Ottimi.<\/p>\n\n\n\n<h3 class=\"wp-block-heading is-style-heading-5\"><strong><span>The challenges<\/span><\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Before adopting Mapal\u2019s technology, Compass was reliant on an in-house system developed over three decades ago &#8211; one which had become outdated and increasingly unfit for purpose. The key issues included:<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>No menu planning functionality<\/li>\n\n<li>Manual and error-prone technical data sheets<\/li>\n\n<li>Limited budget oversight<\/li>\n\n<li>A user interface not optimised for Belgium\u2019s bilingual environment (French\/Dutch)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These inefficiencies were exacerbated by the pandemic, which had a significant impact on revenue. It became clear that Compass needed to <strong>modernise its operational model to remain competitive<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading is-style-heading-5\"><strong>Project goals<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The transformation initiative focused on four core objectives:<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li><strong>Modernise<\/strong> kitchen management tools<\/li>\n\n<li>Improve<strong> visibility <\/strong>over food expenditure<\/li>\n\n<li><strong>Streamline and automate<\/strong> administrative processes<\/li>\n\n<li>Ensure <strong>seamless integration<\/strong> with existing digital ecosystems seamlessly<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading is-style-heading-5\"><strong>Why Compass chose Easilys by Mapal<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A key influence in the decision was the positive feedback Compass France, an existing user of Easilys with proven success. Following a period of evaluation, Compass Belgium was won over by the solution\u2019s:<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li><strong>Robust features<\/strong>, especially around food cost management<\/li>\n\n<li><strong>Multilingual capabilities <\/strong>supporting both French and Dutch<\/li>\n\n<li><strong>User-friendly interface<\/strong>, ensuring rapid adoption by on-site teams<\/li>\n\n<li>Responsive technology partner capable of <strong>tailoring the platform to real-world operational needs<\/strong>\u00a0<\/li>\n<\/ul>\n\n\n\n<article class=\"wp-block-mapal-testimonial-card testimonial-card swiper-slide wp-block-group\">\n\t\n\t<div class=\"wp-block-group testimonial-card__wrapper is-layout-flow wp-block-group-is-layout-flow\">\n\t\t\n\t\t<div class=\"wp-block-group testimonial-card__details-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n\t\t\t\n\t\t\t<p class=\"testimonial-card__testimonial-text wp-block-paragraph\">The tool goes deep into food cost analysis. It pinpoints exactly where the budget variances are.<\/p>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t\n\t\t<div class=\"wp-block-group testimonial-card__author-details-wrapper is-nowrap is-layout-flex wp-container-core-group-is-layout-c7ebd8d6 wp-block-group-is-layout-flex\">\n\t\t\t\n\t\t\t<div class=\"wp-block-group testimonial-card__author-organization-details-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n\t\t\t\t\n\t\t\t\t<p class=\"testimonial-card__author-title wp-block-paragraph\">R\u00e9gis D\u2019Haenens, Compass Group Belgium<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\t\n<\/article>\n\n\n\n<h3 class=\"wp-block-heading is-style-heading-5\"><strong>A structured and controlled roll-out<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The implementation took place over approximately 18 months and followed a <strong>well-coordinated, collaborative approach between operations and IT teams<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>A two-month pilot involving a selected group of chefs<\/li>\n\n<li>Accelerated deployment across eight sites per week<\/li>\n\n<li>Bilingual tools fully integrated with existing systems<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Internal communications highlighted the key benefits: time savings, ease of use, and measurable financial impact \u2013 helping to secure strong buy=in from end users.<\/p>\n\n\n\n<h3 class=\"wp-block-heading is-style-heading-5\"><strong>Measurable results<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li><strong>100 active clients <\/strong>onboarded within two years<\/li>\n\n<li><strong>\u20ac25 million <\/strong>in annual purchasing volume managed through Easilys<\/li>\n\n<li><strong>1 hour <\/strong>saved per chef, per day, on average<\/li>\n\n<li><strong>10% cost savings<\/strong> through recipe optimisation and better control over supplier deliveries<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Users range from chefs and site managers (e.g. in nursing homes, hospitals) to finance departments, who rely on detailed reporting modules to steer their operations.<\/p>\n\n\n\n<h3 class=\"wp-block-heading is-style-heading-5\"><strong>Most popular features<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>Creation of technical sheets with forecasted food costs<\/li>\n\n<li>Menu planning based on projected covers<\/li>\n\n<li>Automated ordering from the most cost-effective suppliers<\/li>\n\n<li>Detailed budget tracking and centralised reporting<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading is-style-heading-5\"><strong>What\u2019s next?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Compass plans to strengthen its collaboration with Mapal by rolling out additional modules and further enhancing its digital ecosystem.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-4\">About Mapal<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Mapal is a <strong>leading provider of digital solutions purpose-built for hospitality professionals<\/strong>. Its modular platform is designed for <strong>multi-site environments, empowering food service operaters to boost efficiency, improve budget control and engage teams at every level.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With <span aria-disabled=\"true\">Easilys by Mapal<\/span>, large-scale operators like Compass benefit from a powerful tool to deliver performance, simplicity and sustainability &#8211; at scale.\u00a0<\/p>\n\n\n\n<h5 class=\"wp-block-heading is-style-heading-5\"><strong>Key results<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>Modernise kitchen operations<\/li>\n\n<li>Improve cost control<\/li>\n\n<li>Boost operational efficiency<\/li>\n\n<li>Support a fully bilingual (French\/Dutch) working environment<\/li>\n<\/ul>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n\t\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Discover how Compass Belgium transformed its kitchen management with Easilys by Mapal.<\/p>\n","protected":false},"author":45,"featured_media":2643,"template":"resources","meta":{"resource_author_photo":{"attachment_id":0,"blog_id":0},"resource_webinar_contributors":[],"resource_whitepaper_contributors":[],"case_study_logo":2641,"case_study_client_summary":"Faced with the limitations of an outdated internal system and the economic pressures brought onby COVID-19, Compass Group Belgium, a leader in contract catering, launched a large-scale digital transformation.","resource_is_gated":false,"event_date":"","event_time":"","event_location_place":"","event_location_street":"","event_status":"","hubspot_form_id":"","download_cta_label":"Download","video_embed_url":"","_mapal_resource_is_blueprint":false,"_mapal_resource_blueprint_key":"","editor_notices":[],"footnotes":"","_mapal_market_applicability":[],"_mapal_localisation_intent":"","_mapal_localisation_intent_reason":"","_mapal_content_proposal_desired_slug":""},"resource_type":[13],"resource_tag":[],"resource_topic":[32],"resource_product":[42],"class_list":["post-2642","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_type-case-study","resource_topic-operational-efficiency","resource_product-easilys-fb"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How Compass Group Belgium transformed its kitchen operations with Easilys by Mapal | Hospitality Insights | Mapal UK<\/title>\n<meta name=\"description\" content=\"Discover how Compass Belgium transformed its kitchen management with Easilys by Mapal. 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