{"id":2559,"date":"2024-11-13T08:05:31","date_gmt":"2024-11-13T08:05:31","guid":{"rendered":"https:\/\/mapalstg.wpengine.com\/en\/?post_type=resource&#038;p=2559"},"modified":"2026-09-09T07:57:16","modified_gmt":"2026-09-09T06:57:16","slug":"register-for-learning-by-design-using-behavioural-science-to-engage-hospitality-staff","status":"publish","type":"resource","link":"https:\/\/mapal-os.com\/en\/motivating-employees\/register-for-learning-by-design-using-behavioural-science-to-engage-hospitality-staff\/","title":{"rendered":"Register for learning by design: Using behavioural science to engage hospitality staff"},"content":{"rendered":"\n<section class=\"wp-block-mapal-vertical-section alignfull vertical-section is-layout-flow wp-block-mapal-vertical-section-is-layout-flow\">\n\t\n\t<div class=\"wp-block-cover alignfull is-light vertical-section__container\">\n\t\t<span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-background-color has-background-dim-100 has-background-dim\"><\/span>\n\t\t<div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n\t\t\t\n\t\t\t<div class=\"wp-block-group vertical-section__row is-layout-grid wp-container-core-group-is-layout-79dc550c wp-block-group-is-layout-grid\">\n\t\t\t\t\n\t\t\t\t<div class=\"wp-block-group vertical-section__content is-layout-constrained wp-block-group-is-layout-constrained\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-block-mapal-content-section content-section wp-block-group mapal-pattern-resource-starter-content\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-block-columns content-section__columns is-layout-flex wp-container-core-columns-is-layout-c7ebd8d6 wp-block-columns-is-layout-flex\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-block-column wp-block-column--left is-layout-flow wp-block-column-is-layout-flow\">\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"500\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/9\/2026\/08\/LP_Banner_1200x500__Learning_by_design_using_behavioural_science_to_engage_hospitality_staff.png\" alt=\"\" class=\"wp-image-2555\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/LP_Banner_1200x500__Learning_by_design_using_behavioural_science_to_engage_hospitality_staff.png 1200w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/LP_Banner_1200x500__Learning_by_design_using_behavioural_science_to_engage_hospitality_staff-300x125.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/LP_Banner_1200x500__Learning_by_design_using_behavioural_science_to_engage_hospitality_staff-1024x427.png 1024w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/LP_Banner_1200x500__Learning_by_design_using_behavioural_science_to_engage_hospitality_staff-768x320.png 768w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n\n\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-4\">Learning by design: Using behavioural science to engage hospitality staff<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Join us for an exclusive, <strong>free<\/strong> masterclass on <strong>Learning by design: Using behavioural science to engage hospitality staff.<\/strong>\u00a0In this session, you&#8217;ll discover how to design more <a href=\"https:\/\/mapal-os.com\/en\/solutions\/flow-learning\">effective and engaging learning experiences<\/a> for your team, using proven behavioural science principles to drive behaviour change and boost performance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Why attend?<\/strong><br> In today\u2019s competitive hospitality environment, it\u2019s essential to create training that not only educates but also inspires lasting change. This masterclass will walk you through the key strategies for aligning your training with the latest <strong>Worker Protection Act<\/strong> updates and making your content truly stick.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Key takeaways:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li><strong>Behavioural science in action:<\/strong> Learn how to use behavioural science to create engaging, scientifically-effective training content<\/li>\n\n<li><strong>Effective learning design:<\/strong> Master the dos and don\u2019ts of designing learning experiences that lead to real, measurable behaviour change<\/li>\n\n<li><strong>Compliance and training:<\/strong> See how the <strong>Worker Protection Act<\/strong> informs your training design and compliance efforts<\/li>\n\n<li><strong>Maximise engagement:<\/strong> Practical insights on boosting employee engagement and ensuring your training is effective and impactful<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Why watch?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>Gain actionable insights into improving your organisation\u2019s learning experience\u00a0and compliance effectiveness<\/li>\n\n<li>Discover strategies to enhance engagement and create lasting behaviour change within your team<\/li>\n\n<li>Learn from experts in the field of learning design and behavioural science<\/li>\n<\/ul>\n\n\n\n<p class=\"is-style-heading-6 wp-block-paragraph\">CONTRIBUTORS TO THIS MASTERCLASS INCLUDE:<\/p>\n\n\n\n<div class=\"wp-block-mapal-logo-cards logo-cards wp-block-group mapal-pattern-logo-cards is-layout-grid wp-container-mapal-logo-cards-is-layout-9f81b7d9 wp-block-mapal-logo-cards-is-layout-grid\">\n<div class=\"wp-block-mapal-review-button review-button\"><figure class=\"wp-block-image size-full review-button__image\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"122\" height=\"50\" viewbox=\"0 0 122 50\" fill=\"none\" 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22.1679L31.714 25.8672L33.7963 28.2185L38.4221 24.4416L40.5226 26.9661L32.8921 33.5051L22.1572 20.9279L29.852 14.3906Z\" fill=\"#301E4A\"><\/path><\/svg><\/figure>\n<\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-vimeo wp-block-embed-vimeo\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Learning by design: Using behavioural science to engage hospitality staff\" src=\"https:\/\/player.vimeo.com\/video\/1029425767?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<div class=\"wp-block-mapal-contributors contributors-block wp-block-group is-layout-flow wp-block-mapal-contributors-is-layout-flow\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-88565953 wp-block-group-is-layout-flex\">\n<p class=\"is-style-label-md wp-block-paragraph\"><strong>CONTRIBUTORS AND GUESTS ON THIS MASTERCLASS<\/strong><\/p>\n\n\n\n<div class=\"wp-block-mapal-contributors-list contributors-list wp-block-group is-layout-flow wp-block-mapal-contributors-list-is-layout-flow\">\n<div class=\"wp-block-mapal-contributor-item contributor-item wp-block-group is-nowrap is-layout-flex wp-container-mapal-contributor-item-is-layout-eb8074cb wp-block-mapal-contributor-item-is-layout-flex\">\n<figure class=\"wp-block-image size-thumbnail contributor-item__image\"><img loading=\"lazy\" decoding=\"async\" width=\"306\" height=\"306\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/9\/2026\/08\/Speaker_1_Headshot-Shelley_Hoppe.png\" alt=\"\" class=\"wp-image-2557\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Speaker_1_Headshot-Shelley_Hoppe.png 306w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Speaker_1_Headshot-Shelley_Hoppe-300x300.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Speaker_1_Headshot-Shelley_Hoppe-150x150.png 150w\" sizes=\"auto, (max-width: 306px) 100vw, 306px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-88565953 wp-block-group-is-layout-flex\">\n<p class=\"is-style-label-md wp-block-paragraph\"><strong>Shelley Hoppe<\/strong><\/p>\n\n\n\n<p class=\"is-style-text-sm wp-block-paragraph\"><em>Founder of BEHAVES Academy<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-mapal-contributor-item contributor-item wp-block-group is-nowrap is-layout-flex wp-container-mapal-contributor-item-is-layout-eb8074cb wp-block-mapal-contributor-item-is-layout-flex\">\n<figure class=\"wp-block-image size-thumbnail contributor-item__image\"><img loading=\"lazy\" decoding=\"async\" width=\"306\" height=\"306\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/9\/2026\/08\/Speaker_2_Headshot-_Bethany_Paterson.png\" alt=\"\" class=\"wp-image-2558\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Speaker_2_Headshot-_Bethany_Paterson.png 306w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Speaker_2_Headshot-_Bethany_Paterson-300x300.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Speaker_2_Headshot-_Bethany_Paterson-150x150.png 150w\" sizes=\"auto, (max-width: 306px) 100vw, 306px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-88565953 wp-block-group-is-layout-flex\">\n<p class=\"is-style-label-md wp-block-paragraph\"><strong>Bethany Paterson<\/strong><\/p>\n\n\n\n<p class=\"is-style-text-sm wp-block-paragraph\"><em>Head of Learning Solutions<\/em><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n\t\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Join Shelley Hoppe, Founder of BEHAVES Academy, and Bethany Paterson, Head of Learning Experience at Mapal, as they dive into the science behind designing learning content for your hospitality business that drives real behaviour 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