{"id":2553,"date":"2024-11-12T12:59:45","date_gmt":"2024-11-12T12:59:45","guid":{"rendered":"https:\/\/mapalstg.wpengine.com\/en\/?post_type=resource&#038;p=2553"},"modified":"2026-09-09T07:57:18","modified_gmt":"2026-09-09T06:57:18","slug":"the-science-of-play-how-and-why-mapal-gamifies-staff-learning","status":"publish","type":"resource","link":"https:\/\/mapal-os.com\/en\/motivating-employees\/the-science-of-play-how-and-why-mapal-gamifies-staff-learning\/","title":{"rendered":"The science of play: How and why Mapal gamifies staff learning"},"content":{"rendered":"\n<section class=\"wp-block-mapal-vertical-section alignfull vertical-section is-layout-flow wp-block-mapal-vertical-section-is-layout-flow\">\n\t\n\t<div class=\"wp-block-cover alignfull is-light vertical-section__container\">\n\t\t<span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-background-color has-background-dim-100 has-background-dim\"><\/span>\n\t\t<div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n\t\t\t\n\t\t\t<div class=\"wp-block-group vertical-section__row is-layout-grid wp-container-core-group-is-layout-79dc550c wp-block-group-is-layout-grid\">\n\t\t\t\t\n\t\t\t\t<div class=\"wp-block-group vertical-section__content is-layout-constrained wp-block-group-is-layout-constrained\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-block-mapal-content-section content-section wp-block-group mapal-pattern-resource-starter-content\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-block-columns content-section__columns is-layout-flex wp-container-core-columns-is-layout-c7ebd8d6 wp-block-columns-is-layout-flex\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-block-column wp-block-column--left is-layout-flow wp-block-column-is-layout-flow\">\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1800\" height=\"428\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/9\/2026\/08\/LP_Banner_The_science_of_play_how_and_why_Mapal_gamifies_staff_learning.png\" alt=\"\" class=\"wp-image-2548\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/LP_Banner_The_science_of_play_how_and_why_Mapal_gamifies_staff_learning.png 1800w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/LP_Banner_The_science_of_play_how_and_why_Mapal_gamifies_staff_learning-300x71.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/LP_Banner_The_science_of_play_how_and_why_Mapal_gamifies_staff_learning-1024x243.png 1024w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/LP_Banner_The_science_of_play_how_and_why_Mapal_gamifies_staff_learning-768x183.png 768w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/LP_Banner_The_science_of_play_how_and_why_Mapal_gamifies_staff_learning-1536x365.png 1536w\" sizes=\"auto, (max-width: 1800px) 100vw, 1800px\" \/><\/figure>\n\n\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-5\"><strong>The science behind gamified learning<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Straight from the experts who build Mapal&#8217;s <a href=\"https:\/\/mapal-os.com\/en\/solutions\/flow-learning\">gamified learning content<\/a>, this report dives into how gamification is reshaping employee development in the hospitality industry.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In an\u00a0exclusive interview\u00a0with\u00a0our Learning Solutions team, this report offers valuable insights on how to effectively integrate gamified elements into your training programs to boost engagement, retention and performance.\u00a0<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"946\" height=\"946\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/9\/2026\/08\/Circle_ipad_hand_The_science_of_play_how_and_why_Mapal_gamifies_staff_learning.png\" alt=\"\" class=\"wp-image-2549\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Circle_ipad_hand_The_science_of_play_how_and_why_Mapal_gamifies_staff_learning.png 946w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Circle_ipad_hand_The_science_of_play_how_and_why_Mapal_gamifies_staff_learning-300x300.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Circle_ipad_hand_The_science_of_play_how_and_why_Mapal_gamifies_staff_learning-150x150.png 150w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Circle_ipad_hand_The_science_of_play_how_and_why_Mapal_gamifies_staff_learning-768x768.png 768w\" sizes=\"auto, (max-width: 946px) 100vw, 946px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Download now to:<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>Discover how gamification can increase motivation and improve knowledge retention in your learning programs<\/li>\n\n<li>Learn how to incorporate game elements without compromising the focus and importance of key learning objectives<\/li>\n\n<li>Gain insights into creating accessible content that meets the needs of neurodivergent individuals and promotes inclusivity<\/li>\n\n<li>Explore practical examples of gamified learning in hospitality, and how it\u2019s improving training outcomes across the sector<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">And much more&#8230;<\/p>\n\n\n<div class=\"hubspot-form wp-block-mapal-hubspot-form\">\n\t<script src=\"https:\/\/js-eu1.hsforms.net\/forms\/embed\/developer\/146400229.js\" defer><\/script><div class=\"hs-form-html\" data-region=\"eu1\" data-form-id=\"4b84f5fb-67e6-4555-ac3a-fa57e83846cf\" data-portal-id=\"146400229\"><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-4\">In collaboration with:<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"764\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/9\/2026\/08\/Bethany_Paterson_bio-scaled.png\" alt=\"\" class=\"wp-image-2550\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Bethany_Paterson_bio-scaled.png 2560w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Bethany_Paterson_bio-300x89.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Bethany_Paterson_bio-1024x305.png 1024w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Bethany_Paterson_bio-768x229.png 768w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Bethany_Paterson_bio-1536x458.png 1536w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Bethany_Paterson_bio-2048x611.png 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Bethany Paterson<\/strong> is the Head of Learning Experience at Mapal, drawing on her background in hospitality and learning development. She has over eight years of experience in the latter, having worked internally with Costa Coffee and externally with organisations like William Grant &amp; Sons, Children\u2019s Hearings Scotland, and NHS Education for Scotland. Bethany also hosts and promotes various external L&amp;D knowledge-sharing events, with her work published in Training Journal (UK).<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1428\" height=\"430\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/9\/2026\/08\/Abbie_Macpherson__bio.png\" alt=\"\" class=\"wp-image-2551\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Abbie_Macpherson__bio.png 1428w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Abbie_Macpherson__bio-300x90.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Abbie_Macpherson__bio-1024x308.png 1024w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Abbie_Macpherson__bio-768x231.png 768w\" sizes=\"auto, (max-width: 1428px) 100vw, 1428px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Abbie Macpherson <\/strong>is the Head of Digital Design within the Learning Solutions team at Mapal. After 10 years of experience in graphic and digital design Abbie now heads up the design team who create all our Core and Bespoke resources across the platform. Abbie has been integral to the evolution of our resources over the last five years, by nurturing and developing her brilliant team.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"769\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/9\/2026\/08\/Ash_Millar_bio-scaled.png\" alt=\"\" class=\"wp-image-2552\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Ash_Millar_bio-scaled.png 2560w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Ash_Millar_bio-300x90.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Ash_Millar_bio-1024x308.png 1024w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Ash_Millar_bio-768x231.png 768w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Ash_Millar_bio-1536x462.png 1536w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Ash_Millar_bio-2048x616.png 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ash Millar<\/strong> is the Content &amp; Events Coordinator for the UK and Nordics at Mapal. After six years in the entertainment industry, Ash found her way back to hospitality, where it all began (she was a bartender and bar supervisor for many years). With a mix of industry savvy and a creative flair, Ash brings an authentic, hands-on perspective to every event and story she crafts.<\/p>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n\t\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Learn how Mapal&#8217;s Learning Solutions team builds the learning content for your staff<\/p>\n","protected":false},"author":45,"featured_media":2554,"template":"resources","meta":{"resource_author_photo":{"attachment_id":0,"blog_id":0},"resource_webinar_contributors":[],"resource_whitepaper_contributors":[],"case_study_logo":0,"case_study_client_summary":"","resource_is_gated":true,"event_date":"","event_time":"","event_location_place":"","event_location_street":"","event_status":"","hubspot_form_id":"4b84f5fb-67e6-4555-ac3a-fa57e83846cf","download_cta_label":"Download","video_embed_url":"","_mapal_resource_is_blueprint":false,"_mapal_resource_blueprint_key":"","editor_notices":[],"footnotes":"","_mapal_market_applicability":[],"_mapal_localisation_intent":"","_mapal_localisation_intent_reason":"","_mapal_content_proposal_desired_slug":""},"resource_type":[39],"resource_tag":[],"resource_topic":[34],"resource_product":[40],"class_list":["post-2553","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_type-whitepaper","resource_topic-motivating-employees","resource_product-flow-learning"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - 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