{"id":2286,"date":"2022-09-19T10:49:23","date_gmt":"2022-09-19T09:49:23","guid":{"rendered":"https:\/\/mapalstg.wpengine.com\/en\/?post_type=resource&p=2286"},"modified":"2026-09-06T19:23:32","modified_gmt":"2026-09-06T18:23:32","slug":"boost-hospitality-recruitment-2023","status":"publish","type":"resource","link":"https:\/\/mapal-os.com\/en\/motivating-employees\/boost-hospitality-recruitment-2023\/","title":{"rendered":"How to boost hospitality recruitment in 2023"},"content":{"rendered":"\n
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Hospitality recruitment continues to be\u00a0a major challenge<\/strong> for the hotel and restaurant industry. In fact, it was\u00a0estimated that, in June of this year, 16% of positions were still vacant\u00a0in our\u00a0sector<\/strong>. Even so, people are at the heart of the hotel and restaurant business and are a crucial part\u00a0for business to run smoothly.\u00a0<\/p>\n\n\n\n

In this\u00a0post-pandemic era and with the added complications of Brexit, the recruitment crisis poses various questions: How to recruit effectively in the hotel and catering industry in 2022? What strategy should we use to attract and retain talent in the sector? \u00a0<\/p>\n\n\n\n

In this article, discover all our tips for effective recruitment in hospitality to help you meet these challenges. \u00a0<\/p>\n\n\n\n

Focus on flexibility to improve retention and recruitment in hospitality\u00a0<\/h2>\n\n\n\n

While a few years ago the issue of salary\u00a0was the predominant factor in hospitality retention, new priorities are now at the top of the list when it comes to retaining employees. \u00a0<\/p>\n\n\n\n

Flexible working hours \u00a0<\/strong><\/p>\n\n\n\n

According to our June\u00a02022 survey of 30\u00a0hospitality companies, flexible working hours are as important as salary<\/strong>, being revealed as the main factors with greatest impact on employee retention. \u00a0<\/p>\n\n\n\n

Working unsociable\u00a0hours, such as very early in the mornings or\u00a0late nights, can quickly take its toll. So, addressing the work-life balance is a\u00a0good way of attracting candidates<\/strong>: for example, by offering a flexible working schedule with rotating shifts. You can do this by using scheduling software such as Workforce, which uses algorithms to create schedules and optimise your team\u2019s schedule. \u00a0<\/p>\n\n\n\n

Use extras to perform certain tasks \u00a0<\/strong><\/p>\n\n\n\n

In order to relieve your teams, it is quite possible to use extras. Hospitality recruitment agencies <\/strong>such as Stint<\/a> provide access to a pool of qualified talent for certain tasks. When it comes to specific, one-off assignments, an employer can simply go to the application to access available profiles. \u00a0<\/p>\n\n\n\n

This is a win-win situation: the candidate is offered an assignment that matches their availability and skills, and the employer benefits from a quality service without having to spend long hours looking for the ideal profile. \u00a0<\/p>\n\n\n\n

Adopt new approaches to hospitality recruitment \u00a0<\/h2>\n\n\n\n

Encourage training and career development<\/strong> \u00a0<\/p>\n\n\n\n

Knowing how to recruit for the hospitality industry also means putting yourself in the candidates\u2019 shoes. This is particularly important for frontline jobs which are often lower paid and more tiring\u00a0than others. Staff turnover rates are higher, and it may be worth offering career paths and training for people who want to move up in the sector<\/strong>. \u00a0<\/p>\n\n\n\n

Providing opportunities for growth with well-established and communicated career paths will increase employee satisfaction and improve hospitality\u00a0retention as a result. Sometimes giving everyone the chance to grow and recognising the commitment of employees can make all the difference. \u00a0<\/p>\n\n\n\n

Enhancing your\u00a0employer branding\u00a0\u00a0<\/strong><\/p>\n\n\n\n

The best advice on recruitment in hospitality is to think about what concerns candidates the most. Employees are increasingly looking for companies they can identify with. Investing in CSR\u00a0and highlighting certain actions, such as commitment to causes like ecology and support for charitable organisations, can help a brand to achieve a positive and attractive image. \u00a0<\/p>\n\n\n\n

And in a context where employee satisfaction is paramount, candidates are likely to be drawn towards companies with a caring management style that matches their expectations<\/strong>. A\u00a0strong and positive corporate culture will not only retain existing employees, but also attract new recruits. \u00a0<\/p>\n\n\n\n

Harnessing technology for recruitment in hospitality<\/h2>\n\n\n\n

Data is key for successful recruitment<\/strong> in hospitality in 2022, and that’s where technology comes in!<\/p>\n\n\n\n

Improve the onboarding process for new hires\u00a0with digital \u00a0<\/strong><\/p>\n\n\n\n

First impressions are crucial when starting a new job, and one of the most important elements\u00a0during those first moments is staff training in hospitality. This will determine how quickly and effectively a new hire\u00a0will be able to perform all his or her tasks. Implementing a\u00a0digital learning\u00a0platform<\/a> such as<\/strong> Flow Learning will\u00a0reduce training time and increase efficiency<\/strong>. With this tool, managers can create or customise training resources and digitise existing paper-based materials. \u00a0<\/p>\n\n\n\n

Encourage employee recognition<\/strong>\u00a0 \u00a0<\/p>\n\n\n\n

Employee recognition is about encouraging employees by highlighting positive behaviours<\/strong>, whether professional or personal. Recognition is often given from manager to employee, but it is also desirable to encourage recognition between peers in order to foster team spirit. This is a great way to motivate teams to perform at their best, while creating a caring and supportive work environment. Solutions such as Engagement by Mapal<\/a> fit perfectly into this logic, using an intuitive application to improve internal communication and enables teams to show recognition of outstanding colleague<\/strong>s. So, technology can be a very effective way to help you succeed in your recruitment in the hotel and restaurant industry. \u00a0<\/p>\n\n\n\n

You can read more in-depth insights and expert advice in our new whitepaper,Competing for hospitality when canidates are scarce<\/i><\/a><\/i><\/strong>. And If you\u2019d like more information on how Mapal suite of hospitality solutions can help you improve your hospitality recruitment and retention strategies, talk to our team<\/a>.\u00a0<\/p>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n\t\n<\/section>\n","protected":false},"excerpt":{"rendered":"

Recruitment in hospitality has never been more challenging. Read our tips on how to attract talent and increase retention in your company<\/p>\n","protected":false},"author":45,"featured_media":2287,"template":"resources","meta":{"resource_author_photo":{"attachment_id":0,"blog_id":0},"resource_webinar_contributors":[],"resource_whitepaper_contributors":[],"case_study_logo":0,"case_study_client_summary":"","resource_is_gated":false,"event_date":"","event_time":"","event_location_place":"","event_location_street":"","event_status":"","hubspot_form_id":"","download_cta_label":"Download","video_embed_url":"","_mapal_resource_is_blueprint":false,"_mapal_resource_blueprint_key":"","editor_notices":[],"footnotes":"","_mapal_market_applicability":[],"_mapal_localisation_intent":"","_mapal_localisation_intent_reason":"","_mapal_content_proposal_desired_slug":""},"resource_type":[14],"resource_tag":[],"resource_topic":[34],"resource_product":[40,41],"class_list":["post-2286","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_type-articles","resource_topic-motivating-employees","resource_product-flow-learning","resource_product-workforce"],"yoast_head":"\nHow to boost hospitality recruitment in 2023 | Hospitality Insights | Mapal UK<\/title>\n<meta name=\"description\" content=\"Recruitment in hospitality has never been more challenging. 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