{"id":2273,"date":"2022-07-21T16:52:30","date_gmt":"2022-07-21T15:52:30","guid":{"rendered":"https:\/\/mapalstg.wpengine.com\/en\/?post_type=resource&#038;p=2273"},"modified":"2026-08-26T12:55:07","modified_gmt":"2026-08-26T11:55:07","slug":"6-valuable-ways-to-boost-restaurant-sales-and-optimise-productivity","status":"publish","type":"resource","link":"https:\/\/mapal-os.com\/en\/resources\/articles\/6-valuable-ways-to-boost-restaurant-sales-and-optimise-productivity\/","title":{"rendered":"6 Valuable ways to boost restaurant sales and optimise productivity"},"content":{"rendered":"\n<section class=\"wp-block-mapal-vertical-section alignfull vertical-section is-layout-flow wp-block-mapal-vertical-section-is-layout-flow\">\n\t\n\t<div class=\"wp-block-cover alignfull is-light vertical-section__container\">\n\t\t<span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-background-color has-background-dim-100 has-background-dim\"><\/span>\n\t\t<div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n\t\t\t\n\t\t\t<div class=\"wp-block-group vertical-section__row is-layout-grid wp-container-core-group-is-layout-79dc550c wp-block-group-is-layout-grid\">\n\t\t\t\t\n\t\t\t\t<div class=\"wp-block-group vertical-section__content is-layout-constrained wp-block-group-is-layout-constrained\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-block-mapal-content-section content-section wp-block-group mapal-pattern-resource-starter-content\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-block-columns content-section__columns is-layout-flex wp-container-core-columns-is-layout-c7ebd8d6 wp-block-columns-is-layout-flex\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-block-column wp-block-column--left is-layout-flow wp-block-column-is-layout-flow\">\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"2121\" height=\"1414\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/9\/2026\/08\/Smiling_employee_serves_guests_in_a_busy_restaurant.png\" alt=\"restaurant waitress\" class=\"wp-image-2272\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Smiling_employee_serves_guests_in_a_busy_restaurant.png 2121w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Smiling_employee_serves_guests_in_a_busy_restaurant-300x200.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Smiling_employee_serves_guests_in_a_busy_restaurant-1024x683.png 1024w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Smiling_employee_serves_guests_in_a_busy_restaurant-768x512.png 768w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Smiling_employee_serves_guests_in_a_busy_restaurant-1536x1024.png 1536w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Smiling_employee_serves_guests_in_a_busy_restaurant-2048x1365.png 2048w\" sizes=\"auto, (max-width: 2121px) 100vw, 2121px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">The fact that restaurant managers are battling a storm of challenges will come as no surprise. So, <strong>there\u2019s never been a better time to look at ways of maximising restaurant sales and optimising your performance <\/strong>with your existing resources.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is now more important than ever. As inflation rises, we need to control our costs and adjust our orders and prices. At the same time, we need to ensure we adapt our menus without asking our customers to pay more than they&#8217;re able to, considering that everyone has to tighten their belts.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Staff recruitment is an all too familiar issue. Still, in the meantime, we must keep going with the resources we have, and optimise productivity.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">While these variables complicate our daily operations, there&#8217;s one restaurant management technique that will help you ensure you maximise your sales, regardless of the challenges.<\/p>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-4\">1. Apply restaurant revenue management<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The concept of revenue management first arose when the Sabre system was developed for the airline industry. The hotel sector <a href=\"https:\/\/www.hospitalitynet.org\/opinion\/4105700.html\">adopted it sometime later<\/a> and is a fundamental part of their operations today.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In the hotel sector, revenue management (or yield management) is widely used through specialist technology to help operators get the maximum revenue from the beds available. They use various techniques, including differentiated pricing and cancellation options, or promotions for lower periods.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">While these are relatively unchartered waters for the restaurant sector, using <strong>revenue management could be equally beneficial in maximising restaurant sales and your bottom line<\/strong>. As Carmen Mallo of REMS Hospitality says, applying revenue management to restaurants could change the industry.<\/p>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-4\">2. Increase restaurant sales with a smarter floor plan<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Are you analysing the <strong>average spend per head<\/strong>? Do you know if a table for two spends more on average than a table for four or larger? If so, you won\u2019t want to be booking large groups on the busiest day of the week if you\u2019re going to maximise restaurant revenue. Rearrange your tables to suit demand as often as necessary.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Another factor to consider in restaurant revenue management is <strong>turn<\/strong> (how often you fill your restaurant every day). <strong>A cover represents each time a seat is occupied, but your turn relates to how many times a day that happens<\/strong>. Being full once a day isn\u2019t the same as being full three times a day. Look at your low periods and see how you can fill those tables at different times to improve your <strong>RevPASH (Revenue per available seat hour).<\/strong> Your POS system should be able to provide the data you need to analyse daily, weekly, and seasonal trends<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Carmen Mallo, a revenue management expert at REMS Hospitality, advocates that restaurant managers should &#8220;start speaking in turns instead of covers and RevPASH instead of sales when benchmarking against the competition.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>And at Flow Learning, we&#8217;ve teamed up with REMS hospitality to create a new learning module on restaurant revenue management<\/strong>, to be launched in August 2022.<\/p>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-4\">3. Restaurant reservations vs walk-ins<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">How many of your customers make reservations, and how many are walk-ins? This may depend on your location and the nature of your business. If they\u2019re mostly reservations, how many do you receive via third-party apps that cut into your margins?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Walk-in customers can be seated and turned faster<\/strong> than reservations (with a fixed arrival time). While having some reservations in advance is good, they leave less room for flexibility. So, it\u2019s a good idea to check which times attract more walk-ins and adjust your reservations to suit, accepting more reservations for less busy times.<\/p>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-4\">4. Improve forecasting for more efficient restaurant productivity<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Accurate forecasting is essential if you want to optimise productivity in your restaurant. But for that, you need <strong>reliable data based on past sales activity and technology that does the hard analytical work for you.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Forecasting is vital to optimising several areas of your business, <strong>one of the most important being your shift planning <\/strong>and staffing needs. Even if you still have some vacant positions, it&#8217;s essential to maintain service standards with our resources.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ensuring you have the right people in the right places at the right time is challenging. Being understaffed during busy times puts unnecessary pressure on your team, which has a knock-on effect on service and guest satisfaction.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">An overstaffed restaurant during quieter periods will not only mean losing money, but your team may also lose motivation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The answer to this restaurant productivity puzzle is <a href=\"https:\/\/mapal-os.com\/en\/solutions\/workforce\">in shift planning technology. It can help you generate perfect shifts in seconds<\/a>, helping you keep costs down while ensuring you have everything covered. Mapal Workforce offers a <strong>leading shift optimisation engine<\/strong> that also considers employment legislation, contracted hours, variable bonuses, and your employees\u2019 preferences to help address their work-life balance.<\/p>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-4\">5. Control food costs and reduce waste<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/mapal-os.com\/en\/blog\/combatting-energy-price-rises-and-food-inflation-in-hospitality\">Food costs are higher than ever<\/a>, and supply is increasingly unpredictable. While much of this is out of our control, we can <strong>minimise the effects by improving our kitchen inventory management systems<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading is-style-heading-5\"><strong>Supplier and purchasing management<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Keep all supplier information, products, and prices in one place to <strong>build better supplier relationships and adjust your orders quickly and effectively<\/strong>. Reduce the time your kitchen spends on administration by making it easier through a simple app with real-time updates. <strong>Integrate your POS with\u00a0<\/strong> <span aria-disabled=\"true\"><strong>Easilys f&amp;b<\/strong><\/span>\u00a0<strong> <\/strong>to benefit from its automatic destocking features, helping your team manage orders effortlessly. You&#8217;ll be able to streamline your costs and ensure you <strong>order exactly the right amount at the right time and the optimum price<\/strong> for your business.<\/p>\n\n\n\n<h3 class=\"wp-block-heading is-style-heading-5\"><strong><br> Control food costs and margins<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">This <strong>technology can save you up to 10% on your purchases. <\/strong>Easilys f&amp;b&#8217;s recipe and menu preparation features enable you to manage ingredients and automatically calculate portions. As a plus, it <strong>automatically calculates costs, margins, allergens, and nutritional values in real-time<\/strong>, ensuring you consistently comply with food safety regulations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It&#8217;s no secret that quality animal protein is now harder to source and is more harmful to the environment. Many restaurants are <strong>increasing their plant-based offerings and<\/strong> <strong>reducing the amount of meat on the plate<\/strong> to balance all these factors and opting to serve smaller, better-quality portions.<br> \u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading is-style-heading-5\"><strong>Review your menu<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">With some ingredients becoming less available or expensive, we must <strong>adapt our menus to serve quality meals at reasonable prices<\/strong>. Sourcing locally and buying more seasonal produce enables you to better availability and prices. What&#8217;s more, you&#8217;ll also satisfy consumer demand for healthier, more sustainable meal choices.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Other inflation-combatting tactics include charging more for some dishes to keep prices in check for other, more popular items.<br> \u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading is-style-heading-5\"><strong>Less waste, lower costs<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Do you notice when customers leave food on the plate? By weighing plate waste through kitchen waste management technology, you can <strong>adjust portion sizes<\/strong> that satisfy your customers&#8217; needs while avoiding throwing money in the bin. And you\u2019ll be <a href=\"https:\/\/mapal-os.com\/en\/resources\/whitepapers\/becominga-more-sustainable-hospitality-business\">improving your business sustainability<\/a> in the process.<\/p>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-4\">6.\u00a0Improve team skills and product knowledge to boost upselling<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">While streamlining your operations as much as possible will optimise restaurant productivity, your team can make the difference in increasing spend per head. Invest in their ongoing learning to ensure their <strong>product knowledge is up to date to increase upsell<\/strong> <strong>and deliver the best service<\/strong> to <strong>boost repeat business<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our <a href=\"https:\/\/mapal-os.com\/en\/solutions\/learning\/resources\">Flow Learning<\/a> LMS system offers an <a href=\"https:\/\/mapal-os.com\/en\/solutions\/learning\/resources\">extensive library<\/a> of short, engaging learning modules to help upskill your team. Your team can access our state-of-the-art mobile app, Mapal One, with a <strong>customised profile and learning feed powered by AI and tailored to their role<\/strong>. Our Service Suite, for example, will help improve their skills in wine-pairing, cask ale, customer service, coffee, and cocktail-making, to name a few.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Hopefully, these tips will help you increase restaurant sales during opening hours, keep costs down, and improve your team&#8217;s productivity. <a href=\"https:\/\/mapal-os.com\/en\/company\/contact-us\">Talk to our team<\/a> if you&#8217;d like more information about any of Mapal&#8217;s hospitality management tools.<\/p>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n\t\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Find out more ways to increase your restaurant sales, reduce costs and improve productivity your hospitality business<\/p>\n","protected":false},"author":45,"featured_media":2274,"template":"resources","meta":{"resource_author_photo":{"attachment_id":0,"blog_id":0},"resource_webinar_contributors":[],"resource_whitepaper_contributors":[],"case_study_logo":0,"case_study_client_summary":"","resource_is_gated":false,"event_date":"","event_time":"","event_location_place":"","event_location_street":"","event_status":"","hubspot_form_id":"","download_cta_label":"Download","video_embed_url":"","_mapal_resource_is_blueprint":false,"_mapal_resource_blueprint_key":"","editor_notices":[],"footnotes":"","_mapal_market_applicability":[],"_mapal_localisation_intent":"","_mapal_localisation_intent_reason":"","_mapal_content_proposal_desired_slug":""},"resource_type":[14],"resource_tag":[],"resource_topic":[],"resource_product":[42,40,41],"class_list":["post-2273","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_type-articles","resource_product-easilys-fb","resource_product-flow-learning","resource_product-workforce"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - 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