{"id":2256,"date":"2022-06-16T08:48:12","date_gmt":"2022-06-16T07:48:12","guid":{"rendered":"https:\/\/mapalstg.wpengine.com\/en\/?post_type=resource&#038;p=2256"},"modified":"2026-09-15T15:24:37","modified_gmt":"2026-09-15T14:24:37","slug":"how-to-achieve-sustainability-in-hospitality-businesses","status":"publish","type":"resource","link":"https:\/\/mapal-os.com\/en\/resources\/articles\/how-to-achieve-sustainability-in-hospitality-businesses\/","title":{"rendered":"How to achieve sustainability in hospitality businesses"},"content":{"rendered":"\n<section class=\"wp-block-mapal-vertical-section alignfull vertical-section is-layout-flow wp-block-mapal-vertical-section-is-layout-flow\">\n<div class=\"wp-block-cover alignfull is-light vertical-section__container\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-group vertical-section__row is-layout-grid wp-container-core-group-is-layout-79dc550c wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group vertical-section__content is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-mapal-content-section content-section wp-block-group mapal-pattern-resource-starter-content\">\n<div class=\"wp-block-columns content-section__columns is-layout-flex wp-container-core-columns-is-layout-c7ebd8d6 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column wp-block-column--left is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"2121\" height=\"1414\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/9\/2026\/08\/MicrosoftTeams-image__18_.jpg\" alt=\"woman taking vegetable stocks at restaurant\" class=\"wp-image-2255\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/MicrosoftTeams-image__18_.jpg 2121w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/MicrosoftTeams-image__18_-300x200.jpg 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/MicrosoftTeams-image__18_-1024x683.jpg 1024w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/MicrosoftTeams-image__18_-768x512.jpg 768w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/MicrosoftTeams-image__18_-1536x1024.jpg 1536w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/MicrosoftTeams-image__18_-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 2121px) 100vw, 2121px\" \/><\/figure>\n\n\n\n<h2 id=\"h-sustainability-in-hospitality-how-to-make-an-impact-nbsp\" class=\"wp-block-heading is-style-heading-4\">Sustainability in hospitality: how to make an impact&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Sustainability is now an everyday word. We all know that we must improve our business practices to help <strong>combat climate change and secure our long-term business survival<\/strong>. But with 931 million tonnes of food going to waste every year, and <a href=\"https:\/\/www.weforum.org\/agenda\/2021\/03\/global-food-waste-solutions\/#:~:text=About%2017%25%20of%20global%20food%20production%20may%20go,problems%20of%20climate%20change%2C%20biodiversity%20loss%20and%20pollution.\" rel=\"noreferrer noopener\" target=\"_blank\">26% of waste is attributed to the food service sector<\/a>, we clearly aren\u2019t doing enough.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Some of the larger multinationals are leading the way and have established strategies for sustainability in hospitality. However, many companies aren\u2019t sure where to start or are struggling with the other major issues facing the sector now and can\u2019t see the wood for the trees.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In the meantime, legislation in <a href=\"https:\/\/www.gov.uk\/government\/publications\/environmental-and-sustainability-policy\" rel=\"noreferrer noopener\" target=\"_blank\">environmental sustainability<\/a>, <a href=\"https:\/\/www.food.gov.uk\/business-guidance\/general-food-law\" rel=\"noreferrer noopener\" target=\"_blank\">food traceability<\/a> and labelling, <a href=\"https:\/\/www.gov.uk\/government\/organisations\/home-office\/about\/equality-and-diversity\" rel=\"noreferrer noopener\" target=\"_blank\">diversity and equality<\/a> with similar regulations in <a href=\"https:\/\/ec.europa.eu\/food\/horizontal-topics\/general-food-law\/food-law-general-requirements_en\" rel=\"noreferrer noopener\" target=\"_blank\">Europe<\/a> means that it\u2019s time make this a priority.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The United Nations have set out <a href=\"https:\/\/sdgs.un.org\/goals\" rel=\"noreferrer noopener\" target=\"_blank\">Sustainable Development Goals<\/a> (SGDs) and Net Zero targets to pave the way. But how can you implement real change in your hospitality business? In the article, let\u2019s look at <strong>what you can do to make a difference.&nbsp;<\/strong><\/p>\n\n\n\n<h2 id=\"h-corporate-social-responsibility-consumers-have-reimagined-their-values-nbsp\" class=\"wp-block-heading is-style-heading-4\">Corporate social responsibility: consumers have reimagined their values&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A <a href=\"https:\/\/www.accenture.com\/us-en\/blogs\/song-insights-blog\/declutter-marketing-for-the-reimagined-consumer\" rel=\"nofollow\" target=\"_blank\">report by Accenture<\/a> in 2021 revealed that 50% of 22,000 global consumers said they have reimagined their values and now base their purchasing decisions on factors beyond price and quality.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>66% now expect brands to take more responsibility in motivating them to live by their values and make them feel more relevant in the world&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>66% said they now expect brands to take more responsibility<\/strong> in motivating them to live by their values and to make them feel more relevant in the world\u202f&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>65% are attracted to brands that source services and materials in highly ethical ways<\/strong>. Reimagined consumers want to know what goes into a product, how it\u2019s produced and how far it\u2019s been transported.\u202f&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>65% of reimagined customers are attracted to doing business with environmentally friendly brands.&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Essentially, it\u2019s never been more important to focus on becoming a more sustainable hospitality business and putting corporate social responsibility at the heart of everything we do.<\/p>\n\n\n\n<h2 id=\"h-so-where-do-you-start-with-sustainable-hospitality-nbsp\" class=\"wp-block-heading is-style-heading-4\">So, where do you start with sustainable hospitality?&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">With so many goals and areas to consider, it\u2019s easy to feel overwhelmed. Thankfully there is help on hand. The <a href=\"https:\/\/thesra.org\/\" rel=\"noreferrer noopener\" target=\"_blank\">Sustainable Restaurant Association<\/a> (SRA) is a not-for-profit organisation founded 12 years ago and today helps some 7300 restaurants across the UK.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The organisation works with partners ranging from single sites to large corporations, businesses from across the entire food service sector, like-minded industry bodies and campaign groups.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>SRA Managing Director, Juliane Caillouette-Noble<\/strong>, explains, \u201cWe\u2019ve developed a matrix of criteria and turned it into an assessment that businesses can do to measure their current sustainability performance.<strong> It helps you identify where you need to improve, and we can help with an action plan to help you drive it forward.\u201d&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, there are<strong> three basic starting points<\/strong> that Juliane recommends:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li> \t<p>Reduce energy consumption&nbsp;<\/p> \t<\/li>\n\n\n\n<li> \t<p>Measure and reduce food waste&nbsp;<\/p> \t<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li> \t<p>Make an action plan&nbsp;<\/p> \t<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Cate Liverani is Marketing Manager for <a href=\"https:\/\/www.camile.co.uk\/\" rel=\"noreferrer noopener\" target=\"_blank\">Camile Thai<\/a><\/strong>, an award-winning premium Thai restaurant group in the UK &amp; Ireland. The brand has been leading in sustainability initiatives in recent years, and developed their strategy with the help of the SRA.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In the first instance, Camile Thai focussed on more <strong>attainable, customer-focused goals such as compostable packaging and a pledge to remove plastic bottles from their restaurants<\/strong>. For the next year, the brand is <a href=\"https:\/\/www.independent.ie\/regionals\/wicklow\/business\/camile-thai-to-display-carbon-footprint-on-menus-41436286.html\" rel=\"noreferrer noopener\" target=\"_blank\">ensuring all dishes are carbon counted<\/a> through their partner app My Emissions. It will also be training their staff on the sustainability strategy through the <a href=\"https:\/\/mapal-os.com\/en\/solutions\/learning\/resources\" rel=\"noreferrer noopener\" target=\"_blank\">Flow Learning platform<\/a> and finding a charity partner to help offset their carbon emissions.&nbsp;<\/p>\n\n\n\n<h2 id=\"h-what-can-you-do-to-become-a-sustainable-hospitality-business-nbsp\" class=\"wp-block-heading is-style-heading-4\">What can you do to become a sustainable hospitality business?&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">As you can see, sustainability is a broad theme and covers many aspects of our lives and business. Let\u2019s look into some areas where you can improve your performance.&nbsp;<\/p>\n\n\n\n<h3 id=\"h-reduce-energy-consumption-nbsp\" class=\"wp-block-heading is-style-heading-5\"><strong>Reduce energy consumption&nbsp;<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">According to the Carbon Trust, <strong>energy costs for the hospitality sector are over \u00a31.3 billion, and the industry is responsible for 8 million tonnes of carbon emissions.&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Typically, the main contributors in our sector are heating and cooling, lighting, hot water, and catering equipment. Investing in energy-efficient appliances and equipment may seem more expensive in the short term. Even so, you\u2019ll be helping the planet and your bottom line in the longer term.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ensuring your equipment is regularly monitored and maintained will lengthen its lifespan, increase efficiency, and ensure health and food safety. <span aria-disabled=\"true\">Facilities by Mapal<\/span><strong> is a comprehensive facilities management system that can help you digitise all your maintenance needs.<\/strong> What\u2019s more, you\u2019ll significantly reduce paperwork and admin, and avoid downtime, saving you money.&nbsp;<\/p>\n\n\n\n<h3 id=\"h-responsible-sourcing-nbsp\" class=\"wp-block-heading is-style-heading-5\"><strong>Responsible sourcing&nbsp;<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Recent supply chain issues and pressure to become more sustainable means that buying local produce as much as possible makes more sense. It positively impacts the environment, the local community, and meets increasing customers\u2019 demands.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This may be more difficult for smaller businesses that have less bargaining power. Coupled with legal requirements to obtain documentation of the origins of all food, sourcing responsibly without exceeding the budget is a huge challenge. \u202f&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can achieve this by choosing a kitchen inventory and waste management software like <span aria-disabled=\"true\">Easilys f&amp;b by Mapal<\/span> and having all supplier, ingredient, and cost information in one place. The tool will enable you to <strong>standardise menu cards across all sites, measure waste, update stock lists and orders automatically and ensure you comply with all labelling laws.&nbsp;&nbsp;<\/strong><\/p>\n\n\n\n<h3 id=\"h-reduce-food-waste-nbsp\" class=\"wp-block-heading is-style-heading-5\"><strong>Reduce food waste&nbsp;<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">As hospitality organisations, we need to ensure we tackle the food waste issue directly to contribute to the big picture and improve our own business sustainability and our bottom line. Here\u2019s a summary of the different ways to reduce food waste:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li> \t<p><strong>Simplify your menus<\/strong> to avoid throwing away unused ingredients&nbsp;<\/p> \t<\/li>\n\n\n\n<li> \t<p><strong>Measure plate waste<\/strong> to monitor customer behaviour&nbsp;<\/p> \t<\/li>\n\n\n\n<li> \t<p><strong>Reduce portion sizes<\/strong> for ingredients customers are wasting&nbsp;<\/p> \t<\/li>\n\n\n\n<li> \t<p><strong>Reutilise food waste<\/strong> and turn them into a second dish&nbsp;<\/p> \t<\/li>\n\n\n\n<li> \t<p><strong>Efficient stock control <\/strong>through accurate ordering and stock rotation&nbsp;<\/p> \t<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li> \t<p><strong>Predict food orders<\/strong> with an appropriate software solution&nbsp;<\/p> \t<\/li>\n\n\n\n<li> \t<p><strong>Compost <\/strong>if your business has a vegetable garden&nbsp;<\/p> \t<\/li>\n\n\n\n<li> \t<p><strong>Engage your team<\/strong>: they are often the best source of ideas&nbsp;<\/p> \t<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Choosing a kitchen inventory and waste management software such as<strong><span aria-disabled=\"true\">Easilys f&amp;b<\/span> will help you reduce waste more efficiently<\/strong>. Your team can easily manage orders, stock control and waste measurement through a simple and mobile-friendly app, saving time. The solution will help you standardise portion sizes across your business, measure waste and update future orders as each dish is sold.\u202f&nbsp;<\/p>\n\n\n\n<h3 id=\"h-plant-forward-or-plant-based-menus-nbsp\" class=\"wp-block-heading is-style-heading-5\"><strong>Plant-forward or plant-based menus&nbsp;<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Apart from the fact that livestock production is responsible for a significant part of emissions and greenhouse gases, more and more customers are showing an interest in plant-based menus and making healthy food choices.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Having introduced its carbon counting initiative, Camile Thai reports that the carbon count of dishes containing meat is typically higher than plant-based options. By introducing more plant-based meals into its menus, has brand reduced the proportion of meat they offer. <strong>\u201cWe want to help our customers make healthy food choices that are better for the planet, but essentially, it\u2019s up to them. About 15-20% are choosing plant-based meals.\u201d&nbsp;<\/strong><\/p>\n\n\n\n<h3 id=\"h-sustainable-restaurant-design-nbsp\" class=\"wp-block-heading is-style-heading-5\"><strong>Sustainable restaurant design&nbsp;<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Restorative design is the central concept behind <a href=\"https:\/\/objectspaceplace.com\/about\/\" rel=\"noreferrer noopener\" target=\"_blank\">Object Space Place<\/a>, a sustainable design agency specialising in restaurant fit-outs. Founded by David Chenery and Brendan Mullard, the studio helps single or multi-site restaurant chains fit out new and existing stores using the principles of a circular economy.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">David explains that<strong> \u201creusing existing elements by repurposing materials for a different use can save up to 50&amp; of refit costs.\u201d<\/strong> And this is exactly what <a href=\"https:\/\/gailsbread.co.uk\/\" rel=\"noreferrer noopener\" target=\"_blank\">Gail\u2019s Bakery<\/a> have done through their work with OSP, by respraying chairs from an existing site refurb and using them in a different one.<\/p>\n\n\n\n<h3 id=\"h-looking-after-your-people-nbsp\" class=\"wp-block-heading is-style-heading-5\"><strong>Looking after your people&nbsp;<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Perceptions of hospitality careers have changed, and employers now have to rethink their offering with <strong>good working conditions, flexibility and encouraging a healthy lifestyle and work-life balance.&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But finding a balance can be tricky in a staff shortage, not to mention dependence on many part-time workers, students, etc. Technology can play a crucial role in helping managers plan shifts while <strong>keeping teams happy, reducing overall labour costs, and improving productivity.<\/strong> Click here to see how <a href=\"https:\/\/mapal-os.com\/en\/solutions\/workforce\" rel=\"noreferrer noopener\" target=\"_blank\">Mapal Workforce<\/a> can help you achieve all this, saving you time and improving employee satisfaction.&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Sustainability in hospitality is a hot topic and time is of the essence. Read how to build a strategy for business sustainability to achieve your goals<\/p>\n","protected":false},"author":45,"featured_media":2257,"template":"resources","meta":{"resource_author_photo":{"attachment_id":0,"blog_id":0},"resource_hero_banner":{"attachment_id":0,"blog_id":0},"resource_webinar_contributors":[],"resource_whitepaper_contributors":[],"case_study_logo":0,"case_study_client_summary":"","resource_is_gated":false,"event_date":"","event_time":"","event_location_place":"","event_location_street":"","event_status":"","hubspot_form_id":"","download_cta_label":"Download","video_embed_url":"","_mapal_resource_is_blueprint":false,"_mapal_resource_blueprint_key":"","editor_notices":[],"_mapal_resource_surface_role":"","footnotes":"","_mapal_market_applicability":[],"_mapal_localisation_intent":"","_mapal_localisation_intent_reason":"","_mapal_content_proposal_desired_slug":""},"resource_type":[14],"resource_tag":[],"resource_topic":[],"resource_product":[42,41],"class_list":["post-2256","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_type-articles","resource_product-easilys-fb","resource_product-workforce"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Achieve sustainability in hospitality businesses: A how to<\/title>\n<meta name=\"description\" content=\"Sustainability in hospitality is a hot topic and time is of the essence. 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