{"id":2209,"date":"2022-03-18T09:15:49","date_gmt":"2022-03-18T09:15:49","guid":{"rendered":"https:\/\/mapalstg.wpengine.com\/en\/?post_type=resource&#038;p=2209"},"modified":"2026-09-06T19:23:32","modified_gmt":"2026-09-06T18:23:32","slug":"recruit-seasonal-employees-and-onboard-successfully-this-summer","status":"publish","type":"resource","link":"https:\/\/mapal-os.com\/en\/motivating-employees\/recruit-seasonal-employees-and-onboard-successfully-this-summer\/","title":{"rendered":"Recruit seasonal employees and onboard successfully this summer"},"content":{"rendered":"\n<section class=\"wp-block-mapal-vertical-section alignfull vertical-section is-layout-flow wp-block-mapal-vertical-section-is-layout-flow\">\n\t\n\t<div class=\"wp-block-cover alignfull is-light vertical-section__container\">\n\t\t<span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-background-color has-background-dim-100 has-background-dim\"><\/span>\n\t\t<div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n\t\t\t\n\t\t\t<div class=\"wp-block-group vertical-section__row is-layout-grid wp-container-core-group-is-layout-79dc550c wp-block-group-is-layout-grid\">\n\t\t\t\t\n\t\t\t\t<div class=\"wp-block-group vertical-section__content is-layout-constrained wp-block-group-is-layout-constrained\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-block-mapal-content-section content-section wp-block-group mapal-pattern-resource-starter-content\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-block-columns content-section__columns is-layout-flex wp-container-core-columns-is-layout-c7ebd8d6 wp-block-columns-is-layout-flex\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wp-block-column wp-block-column--left is-layout-flow wp-block-column-is-layout-flow\">\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"2110\" height=\"1421\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/9\/2026\/08\/Young_girl_serving_a_table_in_a_restaurant_during_summer.jpg\" alt=\"Young girl serving a table\" class=\"wp-image-2207\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Young_girl_serving_a_table_in_a_restaurant_during_summer.jpg 2110w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Young_girl_serving_a_table_in_a_restaurant_during_summer-300x202.jpg 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Young_girl_serving_a_table_in_a_restaurant_during_summer-1024x690.jpg 1024w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Young_girl_serving_a_table_in_a_restaurant_during_summer-768x517.jpg 768w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Young_girl_serving_a_table_in_a_restaurant_during_summer-1536x1034.jpg 1536w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Young_girl_serving_a_table_in_a_restaurant_during_summer-2048x1379.jpg 2048w\" sizes=\"auto, (max-width: 2110px) 100vw, 2110px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Seasonality is a given in the hospitality industry. And with summer just around the corner, you\u2019ll probably be starting to think about how to recruit and onboard seasonal employees to cope with the extra demand, or even to cover your permanent team\u2019s holidays. And with hospitality staff in short supply, it\u2019s important to put your best foot forward.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Incorporating seasonal staff into your business in a short space of time is a tricky business. It\u2019s vital to have efficient onboarding programmes in place to get new joiners up to speed quickly and guarantee the same quality service your business is known for. Failure to do so can jeopardise your reputation, not to mention the employee experience of seasonal staff and essentially, team satisfaction as a whole.<\/p>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-4\">How to attract young people for your seasonal recruitment drive<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When it comes to summer work, you\u2019ll usually be dealing with younger candidates, so it\u2019s a good idea to position your recruitment campaign in a way that will attract them to your brand.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Today\u2019s young generation is particularly drawn to companies who:<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li><strong>share their values<\/strong> on sustainability, equality, gender, diversity, and inclusion<\/li>\n\n<li><strong>offer flexibility<\/strong> to help them reconcile their personal life, studies or other part-time jobs<\/li>\n\n<li><strong>are tech-savvy<\/strong>: young people were born with technology in their hands, and they expect it in all aspects of their lives.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Hopefully, you\u2019ll be able to choose from candidates who have some hospitality experience, but it isn\u2019t always necessary. Danny Meyers, internationally admired restaurateur and author of the book <i><a href=\"https:\/\/www.amazon.co.uk\/Setting-Table-Transforming-Hospitality-Business\/dp\/B001FOR5SK\">Setting the Table<\/a><\/i>, is an advocate of hiring people with a \u201chospitality heart and a good work ethic, who have the <strong>emotional skills to be happier themselves when they\u2019re making their customers feel better<\/strong>.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">UK coffee and food chain<a href=\"https:\/\/www.benugo.com\/\">Benugo<\/a> share the same philosophy, as Learning &amp; Development Manager, Michalina Przybyla, points out: \u201cRecruitment is very challenging at the moment, but we are seeing younger, more local people joining the company. They may not have much experience, but in this case, we hire people for their personalities and attitude, and less for their qualifications. Enthusiasm and being service-minded are more important to us as we can train people to do things the Benugo way.\u201d<\/p>\n\n\n\n<article class=\"wp-block-mapal-testimonial-card testimonial-card swiper-slide wp-block-group\">\n\t\n\t<div class=\"wp-block-group testimonial-card__wrapper is-layout-flow wp-block-group-is-layout-flow\">\n\t\t\n\t\t<div class=\"wp-block-group testimonial-card__details-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n\t\t\t\n\t\t\t<p class=\"testimonial-card__testimonial-text wp-block-paragraph\">Recruitment is very challenging at the moment, but we are seeing younger, more local people joining the company. They may not have much experience, but in this case, we hire people for their personalities and attitude, and less for their qualifications. Enthusiasm and being service-minded are more important to us as we can train people to do things the Benugo way<\/p>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t\n\t\t<div class=\"wp-block-group testimonial-card__author-details-wrapper is-nowrap is-layout-flex wp-container-core-group-is-layout-c7ebd8d6 wp-block-group-is-layout-flex\">\n\t\t\t\n\t\t\t<div class=\"wp-block-group testimonial-card__author-organization-details-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n\t\t\t\t\n\t\t\t\t<p class=\"testimonial-card__author-title wp-block-paragraph\">Michalina Przybyla, Learning &amp; Development Manager at Benugo<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\t\n<\/article>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1715\" height=\"1748\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/9\/2026\/08\/young_people_looking_at_a_tablet.jpg\" alt=\"Young people looking at a tablet device\" class=\"wp-image-2208\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/young_people_looking_at_a_tablet.jpg 1715w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/young_people_looking_at_a_tablet-294x300.jpg 294w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/young_people_looking_at_a_tablet-1005x1024.jpg 1005w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/young_people_looking_at_a_tablet-768x783.jpg 768w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/young_people_looking_at_a_tablet-1507x1536.jpg 1507w\" sizes=\"auto, (max-width: 1715px) 100vw, 1715px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-4\">Technology: the key to efficient onboarding in summer recruitment<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All in all, there isn\u2019t much time between hiring seasonal staff and them leaving your company. This is often a challenge as there\u2019s very little time for them to become familiar with your brand, product and procedures, so they can actually offer good service too.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We know that young people and technology are a match made in heaven, and technology is your best ally to rise to this challenge.<br> \u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading is-style-heading-5\"><strong>Optimising the pre-boarding process<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Once you\u2019ve selected your new team members, it\u2019s time to get them on board as quickly as possible. Avoid time-wasting bureaucracy during the first week by fast-forwarding the paperwork.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With Flow Learning, you can create a <a href=\"https:\/\/mapal-os.com\/en\/solutions\/flow-learning\/learning-resources\">seamless online onboarding process<\/a> where new hires can access everything they need before day one: contracts, compliance courses, procedures, instructions, and useful information. You can even introduce them to their teammates through online communication channels. That way, they can <strong>start being productive during their first week,<\/strong> boosting their motivation and enthusiasm to offer better customer service.<br> \u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading is-style-heading-5\"><strong>Training hospitality staff quickly and efficiently before summer<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Once your summer recruitment is finalised, a <a href=\"https:\/\/mapal-os.com\/en\/solutions\/learning\">solid training programme<\/a> is crucial, whether your new hires will be with you for a few months or a few years. The customers are key, and they expect the same level of service, whoever they come into contact with.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Flow Learning is an <strong>all-in-one platform offering an extensive library of learning content,<\/strong> not only for basic compliance training, but for a wide range of skills to improve product knowledge, help them deal with challenging situations, increase upselling, and even encourage them to develop skills for further career progression. You can use Flow\u2019s ready-made content or customise\/author your own.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Keep your <strong>learners engaged and motivated through our employee app: Mapal One.<\/strong> This state-of-the-art learning app has a fresh, intuitive interface with an intelligent homepage that show compulsory learning, recommended modules and other options based on their preferences. Learning modules are short, interactive and include videos and gamification for a first-rate user experience and your company has full control over the content<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">While your seasonal recruitment attracts workers who may initially only be with you for a few months, a positive employee experience may inspire them to return one day. They will at least share their experience with others and <strong>improve your employer brand<\/strong>. And if they eventually move on to work for another hospitality company, they will be sharing their knowledge <strong>improving standards in the hospitality sector as a whole.<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading is-style-heading-5\"><strong>Flexibility and optimised planning<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Shift planning can be a time-consuming headache, especially if you want to offer flexibility and take employees\u2019 preferences into account. It can also be difficult to forecast summer sales fluctuations from one day to the next, weekdays vs weekends, etc.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Luckily, Mapals Workforce tool can make light work of this for you. Your managers will save hours and be able to <a href=\"https:\/\/mapal-os.com\/en\/solutions\/workforce\">generate schedules in a few clicks<\/a>. The Workforce shift optimisation engine is based on powerful algorithms that predict staffing levels based on past demand patterns, giving you accurate forecasts. The software also plans shifts according to team preferences, local contract laws and overtime restrictions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Workforce\u2019s user-friendly employee app keeps them in the loop, with built-in timekeeping features, absence and leave requests, and communication channels to ensure everyone is up to date.<br> \u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading is-style-heading-5\"><strong>Simplified kitchen operations processes<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Hiring seasonal kitchen staff? No problem, Easilys f&amp;b <span aria-disabled=\"true\">stock, inventory and menu management software<\/span> helps your kitchen run like clockwork. New kitchen staff can hit the ground running as Easilys f&amp;b menu cards show the exact ingredients in every dish and the right portion sizes to serve.<strong> <\/strong>Not only does this help them get up and running fast, but it also ensures your costs are kept down, preserving your summer profit margin.<br> \u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading is-style-heading-5\"><strong>Digitised compliance checklists for smooth operations<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Just like any other team member, new joiners from seasonal recruitment drives may also have to perform a series of daily checks to ensure your business complies with food safety regulations. It\u2019s a lot to remember, and maintaining quality is vital to your business and your customers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Make it easy for your team by <a href=\"https:\/\/mapal-os.com\/en\/solutions\/compliance\">digitising your daily checklists<\/a> into a simple app with Compliance by Mapal. Employees see only what they need to do when they need to do it, and all on their mobile. Online manuals and instructions are also easily accessible if they have any doubts. Store and area managers get a clear overview of compliance rates across all stores at a glance, and any deviations are immediately flagged up. It\u2019s a sure-fire way of maintaining operational standards, even with temporary staff on board.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Hopefully, these pointers will help you achieve the best results this summer. If you\u2019d like deeper insights into how leading brands such as Benugo, Ennismore, and Interstate Hotels attract, onboard and retain the best talent, read more in our recent whitepaper: \u201c<a href=\"https:\/\/mapal-os.com\/en\/resources\/whitepapers\/onboarding\">Excellence in hospitality onboarding and retention<\/a>.\u201d<\/p>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n\t\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Summer is coming, so if you\u2019re wondering how to recruit seasonal employees for the hospitality industry, read our tips in this blog<\/p>\n","protected":false},"author":45,"featured_media":2210,"template":"resources","meta":{"resource_author_photo":{"attachment_id":0,"blog_id":0},"resource_webinar_contributors":[],"resource_whitepaper_contributors":[],"case_study_logo":0,"case_study_client_summary":"","resource_is_gated":false,"event_date":"","event_time":"","event_location_place":"","event_location_street":"","event_status":"","hubspot_form_id":"","download_cta_label":"Download","video_embed_url":"","_mapal_resource_is_blueprint":false,"_mapal_resource_blueprint_key":"","editor_notices":[],"footnotes":"","_mapal_market_applicability":[],"_mapal_localisation_intent":"","_mapal_localisation_intent_reason":"","_mapal_content_proposal_desired_slug":""},"resource_type":[14],"resource_tag":[],"resource_topic":[34],"resource_product":[43,42,40,41],"class_list":["post-2209","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_type-articles","resource_topic-motivating-employees","resource_product-compliance","resource_product-easilys-fb","resource_product-flow-learning","resource_product-workforce"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - 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