{"id":2150,"date":"2022-01-28T16:06:35","date_gmt":"2022-01-28T16:06:35","guid":{"rendered":"https:\/\/mapalstg.wpengine.com\/en\/?post_type=resource&p=2150"},"modified":"2026-08-26T12:54:58","modified_gmt":"2026-08-26T11:54:58","slug":"what-is-ta-time-management-in-hospitality","status":"publish","type":"resource","link":"https:\/\/mapal-os.com\/en\/sop\/what-is-ta-time-management-in-hospitality\/","title":{"rendered":"Time management in hospitality: what is T&A and why is it so important?"},"content":{"rendered":"\n
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Understanding timesheet management is fundamental for efficiently managing teams in the hospitality industry.<\/a> And it’s not just about clocking in or out.\u00a0\u00a0<\/p>\n\n\n\n

Knowing how to deal with hotel, bar and restaurant time and attendance effectively can help you control costs, stay compliant, keep your teams happy, and more.\u00a0<\/p>\n\n\n\n

So, today we’ll show you how to achieve this and what to consider when it comes to time and attendance in the hospitality sector.\u00a0\u00a0<\/p>\n\n\n\n

What exactly is T&A or time management in hospitality?\u00a0\u00a0<\/h2>\n\n\n\n

As you probably know, time and attendance, or T&A, refers to tracking employees’ working hours and breaks by clocking in and out<\/strong>.\u00a0<\/p>\n\n\n\n

But it doesn’t just end there.\u00a0\u00a0<\/p>\n\n\n\n

Among many other reasons, tracking employee attendance in hospitality is essential as it enables you to identify time theft<\/strong>. That is, hidden labour costs resulting from employees getting paid for time they didn’t work.\u00a0 Time theft often occurs when employees take extended breaks or round up working hours. As you can imagine, this can be extremely costly to your company.\u00a0<\/p>\n\n\n\n

Efficient time and attendance management is essential for your teams as it provides transparency over their working hours and shifts. It’s also vital for employees commuting or working remotely<\/strong>, as it enables them to keep track of their working time and well-earned breaks.\u00a0<\/p>\n\n\n\n

On the other hand, tracking time and attendance helps you stay compliant with local labour laws<\/strong>. As of 2019, companies in EU member states are obliged to keep a record of their employees’ daily working time, and in the UK, employers must comply with similar laws.\u00a0<\/p>\n\n\n\n

Why do you need to track hotel and restaurant time and attendance?\u00a0<\/h2>\n\n\n\n

In the UK, for example, the Working Time Regulations (1998) states employers must keep a record of employees’ daily and weekly working hours for at least two years<\/strong>. The records must be accurate and prove the company abides by the law, ensuring employees don’t exceed the weekly working time limit<\/a>, take sufficient breaks, etc.\u00a0\u00a0\u00a0<\/p>\n\n\n\n

Such laws aim to avoid errors and malpractice, like excessive overtime or failing to compensate employees working shifts outside their contract.\u00a0<\/p>\n\n\n\n

Perhaps the main obstacle in accurately tracking bar and restaurant time and attendance is the nature of the workflow. For example, rotating schedules, split and weekend shifts and breaks between working hours can complicate timesheet management. The good news is that there are plenty of tools today that can help.\u00a0<\/p>\n\n\n\n

With so many options available, choose a time and attendance software designed specifically for time management in hospitality<\/strong>, like Workforce by Mapal<\/a>. Our software provides transparency to your employees, saves managers time and helps your company avoid fines by ensuring you stay compliant.\u00a0<\/p>\n\n\n\n

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Not only that, but T&A systems like Workforce are hugely convenient, enabling you to track your teams’ working hours remotel<\/strong>y. For instance, food delivery drivers can clock in or out from their vehicles, area managers can monitor several sites from a single app, and remote workers can benefit from more control and visibility over their working hours.\u00a0<\/p>\n\n\n\n

Lastly, timesheet management is fundamental because it avoids unnecessary overtime, helping you save money and better use your resources<\/strong>.\u00a0<\/p>\n\n\n\n

How to simplify time and attendance management in hospitality\u00a0<\/h2>\n\n\n\n

Keeping track of T&A on paper simply isn’t an option anymore. Manual T&A tracking is time-consuming, makes storage and access to records complicated and leaves too much room for errors. The latter, of course, can harm your team’s satisfaction. And as shift schedules can’t be used to track employees’ working time either, you’ll most likely need another T&A system.\u00a0\u00a0<\/p>\n\n\n\n

Fortunately, tracking T&A can be made quick and efficient, thanks to mobile apps, iris recognition, QR codes, etc<\/strong>.\u00a0<\/p>\n\n\n\n

SmartHub by Mapal is one of the most innovative timesheet management solutions<\/strong>, using fingerprints to register employees’ working time and attendance.\u00a0 This technology enables your team to clock in and out with their fingerprint or via QR code through our app, all on their own device.\u00a0<\/p>\n\n\n\n

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It uses a team management app that lets you\u00a0set up quick work climate surveys<\/strong>, so you can find out how your employees feel before and after their shift. This makes measuring and keeping track of your teams’ satisfaction much more manageable and enables you to solve problems before they arise.\u00a0<\/p>\n<\/div>

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How can a time management system for hospitality like Workforce benefit you and your company?\u00a0<\/h2>\n\n\n\n

We’ve established that time and attendance go beyond clocking in and out. So now, let’s look at the benefits of using a T&A system for hospitality, like Workforce:\u00a0\u00a0<\/p>\n\n\n\n