{"id":2057,"date":"2021-08-03T10:22:25","date_gmt":"2021-08-03T09:22:25","guid":{"rendered":"https:\/\/mapalstg.wpengine.com\/en\/?post_type=resource&#038;p=2057"},"modified":"2026-10-21T16:28:24","modified_gmt":"2026-10-21T15:28:24","slug":"how-google-my-business-listings-drive-hospitality-venue-footfall","status":"publish","type":"resource","link":"https:\/\/mapal-os.com\/en\/resources\/articles\/how-google-my-business-listings-drive-hospitality-venue-footfall\/","title":{"rendered":"How Google My Business listings drive hospitality venue footfall"},"content":{"rendered":"\n<section class=\"wp-block-mapal-vertical-section alignfull vertical-section is-layout-flow wp-block-mapal-vertical-section-is-layout-flow\">\n<div class=\"wp-block-cover alignfull is-light vertical-section__container\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-group vertical-section__row is-layout-grid wp-container-core-group-is-layout-79dc550c wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group vertical-section__content is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-mapal-content-section content-section wp-block-group mapal-pattern-resource-starter-content\">\n<div class=\"wp-block-columns content-section__columns is-layout-flex wp-container-core-columns-is-layout-c7ebd8d6 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column wp-block-column--left is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/9\/2026\/08\/GettyImages-844063596-scaled.jpg\" alt=\"\" class=\"wp-image-2055\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/GettyImages-844063596-scaled.jpg 2560w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/GettyImages-844063596-300x200.jpg 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/GettyImages-844063596-1024x683.jpg 1024w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/GettyImages-844063596-768x512.jpg 768w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/GettyImages-844063596-1536x1024.jpg 1536w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/GettyImages-844063596-2048x1366.jpg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Are you wondering how to list your business on Google to promote your venue online for free, but don\u2019t know where to start?&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this article, we outline everything you need to consider when promoting your&nbsp;hospitality venue&nbsp;online with&nbsp;<a href=\"https:\/\/www.google.com\/business\/\">Google My Business<\/a>.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As the world&nbsp;slowly starts to&nbsp;open up&nbsp;again,&nbsp;one&nbsp;direct impact of&nbsp;Covid-19&nbsp;is that&nbsp;existing customers and prospects&nbsp;are&nbsp;now&nbsp;more likely to&nbsp;search&nbsp;for&nbsp;information&nbsp;on&nbsp;Google before they visit your caf\u00e9 or&nbsp;restaurant.&nbsp;Interestingly, more than 60% of the people who check information online are ready to become your consumers, according to <a href=\"https:\/\/www.reviewtrackers.com\/guides\/google-my-business\/\">reviewtrackers<\/a>.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A&nbsp;complete&nbsp;and updated&nbsp;profile on&nbsp;Google My Business&nbsp;ensures&nbsp;you\u2019ll show up in search results when people&nbsp;are looking for you online.&nbsp;Google is one of the most trusted global brands and your venue will be almost twice as likely to be considered reputable. The new reality for hospitality&nbsp;entrepreneurs is to become fully digital to guarantee your presence in local search results, to avoid being left behind.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Let\u2019s look at&nbsp;how&nbsp;to promote your hospitality business online&nbsp;with Google&nbsp;and why you should consider&nbsp;it&nbsp;a top priority.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 id=\"h-how-to-create-your-google-my-business-account-nbsp\" class=\"wp-block-heading is-style-heading-5\"><strong>How to create your Google My Business Account&nbsp;<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Getting started with Google My Business is&nbsp;pretty&nbsp;straightforward. As you know, it\u2019s a free tool that helps you to drive your visibility across Google maps&nbsp;and Google search,&nbsp;for small and big businesses alike. We\u2019ll show you the main steps you need to&nbsp;take:&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 1:<\/strong>&nbsp;<strong>Create your listing on Google My Business&nbsp;<\/strong><br> What\u2019s unique about this tool is that you can use it on any device &#8211; laptop, mobile phone, and iPad. To create your account, you need to sign in on<a href=\"https:\/\/www.google.com\/business\/\">business.google.com<\/a> and add some basic information; business name, address location, and business category. If you are wondering whether your business will be findable online, adding a complete business description improves your ranking on Google Search. The trick is to think about which words potential customers would type to find your restaurant or caf\u00e9. Include those SEO keywords and they are more likely to find you on the first page. Customers&nbsp;will&nbsp;understand who you are&nbsp;and&nbsp;what you do with a click-away.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 2: Complete your profile&nbsp;&nbsp;<\/strong><br> Don\u2019t leave&nbsp;your profile&nbsp;section blank,&nbsp;any information&nbsp;you provide here&nbsp;is valuable to promote your business.&nbsp;This includes your opening hours, contact details, your web address, WiFi availability, and wheelchair accessibility, menu, to name a few. Above all, under the current circumstances, customers want to verify your capacity restrictions and health and safety procedures. Your customers want to know more about you and any extra features you add will attract more customers.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 3: Verify your business&nbsp;&nbsp;<\/strong><br> Information is important to educate your prospects, but you need to&nbsp;claim&nbsp;your business to be seen by consumers. How?&nbsp;Let\u2019s look at different&nbsp;ways&nbsp;you can&nbsp;verify&nbsp;your business:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>By post: request a postcard&nbsp;with&nbsp;the five-digit verification code.\u202f&nbsp;<\/li>\n\n\n\n<li>By phone: request a verification code by text.&nbsp;<\/li>\n\n\n\n<li>By website: request a verification email.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Once you verify your business, you are good to go!&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"2121\" height=\"1414\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/9\/2026\/08\/GettyImages-965148614.jpg\" alt=\"Posting an image on Google My Business profile\" class=\"wp-image-2056\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/GettyImages-965148614.jpg 2121w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/GettyImages-965148614-300x200.jpg 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/GettyImages-965148614-1024x683.jpg 1024w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/GettyImages-965148614-768x512.jpg 768w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/GettyImages-965148614-1536x1024.jpg 1536w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/GettyImages-965148614-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 2121px) 100vw, 2121px\" \/><\/figure>\n\n\n\n<h2 id=\"h-tips-to-optimise-your-business-listing-on-google-nbsp\" class=\"wp-block-heading is-style-heading-5\"><strong>Tips to optimise your business listing on Google&nbsp;<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Put yourself in your customers shoes and ask yourself:&nbsp;\u201cWhat is the most important information I need before visiting a hospitality venue?\u201d&nbsp;Before we visit any hospitality venue, most of us&nbsp;at least&nbsp;want to see photos,&nbsp;up-to-date information and reviews. Let\u2019s understand why.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Photos and posts&nbsp;<\/strong>&nbsp;<br> Share photos of your drinks, food, and location.&nbsp;People want to know how your venue looks like. The secret is to not exaggerate with filters and tricks, you\u2019ll need to create real expectations for them.&nbsp;Another&nbsp;successful&nbsp;feature is&nbsp;to share&nbsp;posts&nbsp;of&nbsp;what\u2019s going on&nbsp;during&nbsp;the week&nbsp;and special offers&nbsp;of&nbsp;your future consumers.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Updated&nbsp;information&nbsp;&nbsp;<\/strong><br> Always remember to update&nbsp;every single&nbsp;detail&nbsp;on&nbsp;your dashboard. Fake or misleading information can lead to unhappy costumers. Turn on messaging! People want to get in touch with you to have more information and they love to get real-time answers.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Customer reviews\u00a0\u00a0<\/strong><br> Encouraging\u00a0your costumers to leave a review on your business listing is a crucial driver to rank well on Google\u00a0and attract new customers.Whether it is online or not, people\u00a0rely on\u00a0word-of-mouth\u00a0rather than the information\u00a0published\u00a0by the company\u00a0itself,\u00a0or adverts.\u00a0The more positive reviews\u00a0you obtain, the more\u00a0attention\u00a0you will attract.\u00a0With Google business reviews you\u2019ll have the advantage of learning all about your customers to improve your service and increase your prospects.<\/p>\n\n\n\n<h2 id=\"h-why-nbsp-list-nbsp-your-venue-nbsp-with-nbsp-google-my-business-nbsp\" class=\"wp-block-heading is-style-heading-5\"><strong>Why&nbsp;list&nbsp;your venue&nbsp;with&nbsp;Google My Business?&nbsp;<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Google My Business brings a whole host of benefits for&nbsp;your business growth:&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Accurate sales expectations&nbsp;&nbsp;<\/strong><br> Now more than ever, consumers&nbsp;want to make informed decisions&nbsp;and last-minute walk-ins are&nbsp;becoming less common.&nbsp;&nbsp;Twenty-nine per cent&nbsp;of&nbsp;consumers are more likely to pre-book tables than they were&nbsp;before the pandemic.&nbsp;If they find you online, it is more likely to increase the number of bookings.&nbsp;You\u2019ll&nbsp;be&nbsp;able to&nbsp;improve&nbsp;your daily sales&nbsp;forecasts&nbsp;and obtain an excellent return on investment.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Cost effective promotion&nbsp;&nbsp;<\/strong><br> Using Google My Business listing helps you to maximise your local SEO (search engine optimisation) for two reasons: customers will find your location but your website too. That\u2019s not all. It enables you have access to <a href=\"https:\/\/www.google.com\/intl\/en_uk\/business\/resources\/improve-your-profile\/how-to-use-google-my-business-data\/\">Google My Business Insights<\/a>&nbsp;which helps you understand how you are performing in the market and your audience\u2019s behaviour. This will also help you to reach new customers.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Increase venue footfall&nbsp;<\/strong>&nbsp;<br> A complete&nbsp;Google My Business&nbsp;profile allows your venue to appear&nbsp;automatically&nbsp;in Google Maps.&nbsp;<a href=\"https:\/\/www.thinkwithgoogle.com\/consumer-insights\/consumer-journey\/i-want-to-go-micro-moments\/?_ga=2.86491224.1924130517.1626347070-1485874296.1626347070\">Today, 60% of millennials search for hospitality venues on Google Maps an hour before they actually visit.<\/a> Word such as \u201ccaf\u00e9 near me\u201d or \u201crestaurant near me\u201d are common queries in the online search. So, it goes without saying that listing your business helps you to attract more people to your restaurant or caf\u00e9.&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Building your business profile on Google helps to improve your local rank and attract more customers. 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