{"id":4451,"date":"2023-08-16T13:23:32","date_gmt":"2023-08-16T12:23:32","guid":{"rendered":"https:\/\/mapalstg.wpengine.com\/en\/?page_id=4451"},"modified":"2026-09-09T15:49:50","modified_gmt":"2026-09-09T14:49:50","slug":"flow-learning-catalogue","status":"publish","type":"page","link":"https:\/\/mapal-os.com\/en\/solutions\/flow-learning-catalogue\/","title":{"rendered":"Flow Learning Course Catalogue  (Internal use)"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-c7ebd8d6 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><figure class=\"wp-block-image size-large\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"343\" height=\"61\" viewbox=\"0 0 343 61\" fill=\"none\" class=\"wp-image-4447 wp-block-image__svg\" role=\"img\" aria-label=\"Flow Learning\" focusable=\"false\"><path d=\"M30.2095 0.197737C24.3994 0.198989 18.7129 1.88189 13.8312 5.04483C8.94952 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337.28 31.7774C336.871 32.506 336.287 33.1197 335.58 33.5621\" fill=\"#C7305E\"><\/path><\/svg><\/figure>\n\n\n\n<h1 class=\"wp-block-heading is-style-heading-1\">Resource Catalogue<\/h1>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-c7ebd8d6 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h5 class=\"wp-block-heading is-style-heading-5\"><strong>We\u2019ve got you covered<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>Comprehensive suite<\/li>\n\n<li>Endorsed and accredited<\/li>\n\n<li>Localised and translated versions available<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h5 class=\"wp-block-heading is-style-heading-5\"><strong>Learning on the go<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>Newly re-designed<\/li>\n\n<li>Fully responsive so you can learn from anywhere<\/li>\n\n<li>Interactive and engaging<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Full list of localisations and translations<a href=\"https:\/\/mapal-os.com\/en\/flow-learning-catalogue\/localisations-and-translations\"> available here\u00a0\u21d2<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1250\" height=\"786\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/9\/2026\/09\/Flow_Learning_Laptop_and_Tablet_EN_new.png\" alt=\"\" class=\"wp-image-4448\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/09\/Flow_Learning_Laptop_and_Tablet_EN_new.png 1250w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/09\/Flow_Learning_Laptop_and_Tablet_EN_new-300x189.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/09\/Flow_Learning_Laptop_and_Tablet_EN_new-1024x644.png 1024w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/09\/Flow_Learning_Laptop_and_Tablet_EN_new-768x483.png 768w\" sizes=\"auto, (max-width: 1250px) 100vw, 1250px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-2\">Flow Learning Content<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-c7ebd8d6 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading is-style-heading-3\">Compliance Content<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Compliance Suite<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>Health and Safety Level 1<\/li>\n\n<li>Health and Safety Level 2<\/li>\n\n<li>Food Safety Level 1<\/li>\n\n<li>Food Safety Level 2<\/li>\n\n<li>Food Allergens<\/li>\n\n<li>First Aid Awareness<\/li>\n\n<li>Fire Safety Awareness<\/li>\n\n<li>Fire Marshal<\/li>\n\n<li>Data Privacy<\/li>\n\n<li>Data Privacy Foundations<\/li>\n\n<li>Workplace Sexual Harassment<\/li>\n\n<li>Diversity, Inclusion and Equity<\/li>\n\n<li>Picking Up Manual Handling<\/li>\n\n<li>Disability Awareness<\/li>\n\n<li>PCI DSS: Handling Cardholder Data Safely<\/li>\n\n<li>COSHH: Working With Hazardous Substances<\/li>\n\n<li>Anti-Bribery 101<\/li>\n\n<li>Anti-Money Laundering 101<\/li>\n\n<li>Cybersecurity 101<\/li>\n\n<li>Intellectual Property 101<\/li>\n\n<li>Safe Steps for Working at Height<\/li>\n\n<li>Asbestos Awareness<\/li>\n\n<li>Legionella Awareness<\/li>\n\n<li>LGBTQ+ Awareness<\/li>\n\n<li>Neurodiversity Awareness<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Compliance Refreshers<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>Health and Safety Level 2<\/li>\n\n<li>Food Safety Level 2<\/li>\n\n<li>Food Allergens<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Road to Recovery<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>4 Ways to Build Revenue<\/li>\n\n<li>Takeaway and Delivery Success<\/li>\n\n<li>Conflict Resolution<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Licensing<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>Licensing Scotland<\/li>\n\n<li>Licensing England and Wales<\/li>\n\n<li>Responsible Service of Alcohol (ROI)<\/li>\n\n<li>Responsible Service of Alcohol (Northern Ireland)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Quick Serve Restaurants<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>Health and Safety Level 1 for QSR<\/li>\n\n<li>Health and Safety Level 2 for QSR<\/li>\n\n<li>Food Safety Level 1 for QSR<\/li>\n\n<li>Food Safety Level 2 for QSR<\/li>\n\n<li>Food Allergens for QSR<\/li>\n\n<li>First Aid Awareness for QSR<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Kitchen<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>Essential Cooking Skills<\/li>\n\n<li>Essential Prepping Skills<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Wellness and Safety<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>Mental Wellness<\/li>\n\n<li>Staying Safe and Sound<\/li>\n\n<li>Desk Space Ergonomics<\/li>\n\n<li>Make Spiking History<\/li>\n\n<li>Martyn&#8217;s Law: Improving Your Venue&#8217;s Security<\/li>\n\n<li>Safeguarding Your Guests<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Challenges<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>Health and Safety Challenge<\/li>\n\n<li>Food Safety Challenge<\/li>\n\n<li>Food Allergens Challenge<\/li>\n\n<li>Service that Sells Challenge<\/li>\n\n<li>Guest Service Challenge<\/li>\n\n<li>Conflict Resolution Challenge<\/li>\n\n<li>Coffee Making Challenge<\/li>\n\n<li>Classic Cocktail Challenge<\/li>\n\n<li>Perfect Your Wine Pairing Challenge<\/li>\n\n<li>Boost Your Beer Pairing Challenge<\/li>\n\n<li>Mastering Motivation Challenge<\/li>\n\n<li>Prioritise Like a Pro Challenge<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading is-style-heading-3\">Core Content<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Service<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>Top Tips for Brilliant Bartenders<\/li>\n\n<li>Top Tips for Server Success<\/li>\n\n<li>Outstanding Guest Service<\/li>\n\n<li>Service that Sells<\/li>\n\n<li>Which Wine?<\/li>\n\n<li>Anticipating Guests&#8217; Needs<\/li>\n\n<li>Changing a Keg<\/li>\n\n<li>Checking ID for Alcohol Sales<\/li>\n\n<li>Selling Without the Pressure<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Hotel<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>Anti-Modern Slavery<\/li>\n\n<li>Top Tips to Hone Your Housekeeping<\/li>\n\n<li>Top Tips to be a Great Receptionist<\/li>\n\n<li>Sustainability in Hotels<\/li>\n\n<li>Creating Great Guest Experiences<\/li>\n\n<li>Event Planning for Hotels<\/li>\n\n<li>Four Steps to Better Hotel Recruitment<\/li>\n\n<li>Five essentials for retaining hotel talent<\/li>\n\n<li>Anti-modern Slavery for Managers<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Kitchen<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>How Safe are You in Your Kitchen?<\/li>\n\n<li>Sustainability in the Kitchen<\/li>\n\n<li>The Kitchen Brigade<\/li>\n\n<li>Cooking Up a Great Kitchen Team<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Management<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>Be Energy Smart<\/li>\n\n<li>Filming Great Interviews on a Budget<\/li>\n\n<li>Safeguarding Young Workers<\/li>\n\n<li>Restaurant Revenue Management<\/li>\n\n<li>Giving Effective Feedback<\/li>\n\n<li>Unlocking Decision Making<\/li>\n\n<li>Short-Term Recruitment<\/li>\n\n<li>Preventing Workplace Sexual Harassment<\/li>\n\n<li>Menopause Awareness<\/li>\n\n<li>Effective Team Briefings<\/li>\n\n<li>Stepping Up From Teammate to Manager<\/li>\n\n<li>Managing Performance in the Moment<\/li>\n\n<li>Running a Great Shift<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>So Let&#8217;s Talk<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>Mental Health<\/li>\n\n<li>Cognitive Distortions<\/li>\n\n<li>Connection<\/li>\n\n<li>Diet<\/li>\n\n<li>Financial Health<\/li>\n\n<li>Habits<\/li>\n\n<li>Language<\/li>\n\n<li>Sleep<\/li>\n\n<li>Stress &#8211; Pressure &#8211; Burnout<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-c7ebd8d6 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading is-style-heading-2\">Bitesize Content<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our Bitesize resources deliver short, impactful learning designed to fit seamlessly into hospitality life. Perfect for busy teams, these engaging modules cover a variety of essential topics and can be completed during breaks or downtimes. Whether it\u2019s leadership, compliance, or sharpening practical skills, Bitesize helps your team learn quickly and effectively.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Full list of Bitesize Content<a href=\"https:\/\/mapal-os.com\/en\/flow-learning-catalogue\/packages\/bitesize\">\u00a0available here\u00a0\u21d2<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"428\" height=\"358\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/9\/2026\/09\/Bitesize_Blob_V2.png\" alt=\"\" class=\"wp-image-4449\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/09\/Bitesize_Blob_V2.png 428w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/09\/Bitesize_Blob_V2-300x251.png 300w\" sizes=\"auto, (max-width: 428px) 100vw, 428px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-2\">Personal Licence Holder<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-c7ebd8d6 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"428\" height=\"358\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/9\/2026\/09\/Personal_Licensing_Blob.png\" alt=\"\" class=\"wp-image-4450\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/09\/Personal_Licensing_Blob.png 428w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/09\/Personal_Licensing_Blob-300x251.png 300w\" sizes=\"auto, (max-width: 428px) 100vw, 428px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading is-style-heading-3\">Personal Licence Holder<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Personal Licence Holder<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>APLH (England &amp; Wales)<\/li>\n\n<li>SCPLH (Scotland)<\/li>\n\n<li>SCPLH (Scotland) Refresher<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-2\">Discover the Flow Learning experience<\/h2>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-vimeo wp-block-embed-vimeo\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Flow Learning by MAPAL - Learning Resources\" src=\"https:\/\/player.vimeo.com\/video\/648537429?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\"><\/iframe>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Discover our extensive range of hospitality training resources to help you ensure your team is well-trained, motivated and engaged.<\/p>\n","protected":false},"author":45,"featured_media":4452,"parent":540,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_mapal_is_product_page":false,"_mapal_availability_override_enabled":false,"_mapal_available_markets":[],"_mapal_availability_notice_title":"","_mapal_availability_notice_body":"","_mapal_availability_notice_cta_label":"","_mapal_global_availability_panel_enabled":false,"_mapal_global_availability_panel_use_defaults":true,"_mapal_global_availability_panel_heading":"","_mapal_global_availability_panel_intro":"","_mapal_global_availability_panel_cta_label":"","_mapal_global_availability_panel_cta_mode":"","_mapal_global_availability_panel_hide_missing_regions":false,"editor_notices":[],"footnotes":"","_mapal_market_applicability":[],"_mapal_localisation_intent":"","_mapal_localisation_intent_reason":"","_mapal_content_proposal_desired_slug":""},"class_list":["post-4451","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- 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