{"id":3088,"date":"2025-05-30T11:30:14","date_gmt":"2025-05-30T10:30:14","guid":{"rendered":"https:\/\/mapalstg.wpengine.com\/en\/?page_id=3088"},"modified":"2026-09-07T09:00:42","modified_gmt":"2026-09-07T08:00:42","slug":"engagement-release-290525","status":"publish","type":"page","link":"https:\/\/mapal-os.com\/en\/solutions\/engagement\/engagement-product-releases\/engagement-release-290525\/","title":{"rendered":"Engagement Release &#8211; 29.05.25"},"content":{"rendered":"\n<section class=\"wp-block-mapal-horizontal-section alignfull horizontal-section mapal-pattern-privacy-policy-content is-layout-flow wp-block-mapal-horizontal-section-is-layout-flow\">\n<div class=\"wp-block-cover alignfull is-light horizontal-section__container\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-background-color has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-group horizontal-section__row is-layout-grid wp-container-core-group-is-layout-79dc550c wp-block-group-is-layout-grid\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-c7ebd8d6 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:59.5588%\">\n<div class=\"wp-block-group horizontal-section__main-content is-vertical is-layout-flex wp-container-core-group-is-layout-88565953 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n\n\n<h1 class=\"wp-block-heading is-style-heading-1\">New Features<\/h1>\n\n\n\n<h5 class=\"wp-block-heading is-style-heading-5\"><strong>Gamification: Reward Engagement Activities \u2013 In progress set for release end of Q2<\/strong><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Overview<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We\u2019ve expanded the gamification system to include a wider range of user actions related to engagement within Mapal One. These updates help recognise and reward meaningful participation across the platform.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Why this Matters<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Until now, gamification points were limited to a narrow set of actions. By including engagement-driven behaviors, we can encourage users to take more active roles in collaboration, communication, and feedback. This supports a more vibrant and connected workplace culture.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Benefit<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2705 Users are now rewarded for:<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li><span>Completing a survey<\/span><\/li>\n\n<li><span>Recognising a colleague<\/span><\/li>\n\n<li><span>Reading a news or forum post<\/span><\/li>\n\n<li><span>Commenting on a news or forum post<\/span><\/li>\n\n<li><span>Creating a forum post<\/span><\/li>\n\n<li><span>Submitting a suggestion<\/span><\/li>\n<\/ul>\n\n\n\n<hr>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li><h5>Smarter Scheduling: Posts Now Publish at 9:00 AM Local Time<\/h5><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Scheduled posts and surveys will now publish at a more user-friendly default time\u20149:00 AM (based on the user\u2019s local timezone)\u2014instead of midnight. This ensures that notifications tied to scheduled content are better timed for engagement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Why this Matters<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Previously, scheduled content was defaulted at 12:00 AM, resulting in notifications being sent at inconvenient hours. These midnight alerts were either missed or disruptive, undermining the goal of timely communication.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Benefits<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2705 Scheduled posts and surveys now go live at 9:00 AM local time<br>\u2705 Notifications are delivered at a more appropriate time of day<br>\u2705 Helps improve engagement and avoids disturbing users at night<br>\u2705 No extra steps required from content creators\u2014timing is handled automatically<br>\u2705 This update helps strike a better balance between automation and user experience.<\/p>\n\n\n\n<hr>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li><h5>New Visual Alerts for Reported Chat Messages<\/h5><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Overview<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Admins and moderators can now easily spot when chat messages have been reported. A notification dot and badge counter have been added to the Chat menu to highlight pending issues requiring review.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Why this Matters<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Previously, there was no visual indication of reported messages needing attention, causing delays in moderation and response. This new feature ensures moderators are immediately aware of new reports, helping maintain a safe and respectful chat environment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Benefits<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2705 Notification dot appears on the main \u201cChat\u201d menu when there are pending reports<br>\u2705 Badge shows the exact number of unreviewed reported messages<br>\u2705 Indicators automatically disappear once all reports are resolved<br>\u2705 Only visible to users with admin or moderation permissions<br>\u2705 Helps moderators act faster and keep the chat space well-managed<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This update boosts awareness and streamlines moderation workflows with timely, unobtrusive notifications.<\/p>\n\n\n\n<hr>\n\n\n\n<h1 class=\"wp-block-heading is-style-heading-1\">Bug fixes<\/h1>\n\n\n\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>BUG: Bulk Upload Blocked Without Level Selection. A recent update allowed users to manually select additional employees for Engagement content without needing to choose levels. However, this functionality was not applied to the bulk upload feature. As a result, users attempting to upload specific employees via CSV were still required to select at least one level, causing unnecessary complications. Resolution: The bulk upload process has been updated to match the manual selection behavior. Users can now successfully upload CSVs containing specific employee emails without being forced to select levels.<\/li>\n<\/ul>\n\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":45,"featured_media":0,"parent":4307,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_mapal_is_product_page":false,"_mapal_availability_override_enabled":false,"_mapal_available_markets":[],"_mapal_availability_notice_title":"","_mapal_availability_notice_body":"","_mapal_availability_notice_cta_label":"","_mapal_global_availability_panel_enabled":false,"_mapal_global_availability_panel_use_defaults":true,"_mapal_global_availability_panel_heading":"","_mapal_global_availability_panel_intro":"","_mapal_global_availability_panel_cta_label":"","_mapal_global_availability_panel_cta_mode":"","_mapal_global_availability_panel_hide_missing_regions":false,"editor_notices":[],"_mapal_resource_surface_role":"","footnotes":"","_mapal_market_applicability":[],"_mapal_localisation_intent":"","_mapal_localisation_intent_reason":"","_mapal_content_proposal_desired_slug":""},"class_list":["post-3088","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Engagement Release Notes | May 29th 2025 Product Updates<\/title>\n<meta name=\"description\" content=\"Discover the latest Engagement enhancements, new features, improvements, and fixes released May 29th 2025. 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