{"id":3086,"date":"2025-04-30T12:56:57","date_gmt":"2025-04-30T11:56:57","guid":{"rendered":"https:\/\/mapalstg.wpengine.com\/en\/?page_id=3086"},"modified":"2026-09-07T08:59:29","modified_gmt":"2026-09-07T07:59:29","slug":"engagement-release-170425","status":"publish","type":"page","link":"https:\/\/mapal-os.com\/en\/solutions\/engagement\/engagement-product-releases\/engagement-release-170425\/","title":{"rendered":"Engagement Release – 17.04.25"},"content":{"rendered":"\n
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New Features<\/h1>\n\n\n\n
    \n
  • Chat Moderation \u2014 This new feature allows users to monitor and action messages that are flagged in the Mapal One chat feature. Any messages that are flagged will be sent to a moderation queue to be actioned by an admin user within Engagement.<\/li>\n<\/ul>\n\n\n\n
      \n
    • Support Multiple Cover Images in Forum Posts (API Update)<\/h5><\/li>\n\n
    • Overview<\/li>\n\n
    • Users can now upload multiple cover images when creating forum posts using the API, making posts more visually engaging.<\/li>\n\n
    • Why this Matters<\/li>\n\n
    • Previously, posts could only include a single cover image, limiting creativity and visual storytelling.<\/li>\n\n
    • Benefits<\/li>\n\n
    • Upload up to 10 images per post, <\/li>\n\n
    • Supports JPG,\u00a0JPEG, and PNG formats <\/li>\n\n
    • Cleaner API experience with a new versioned endpoint<\/li>\n\n
    • <\/li>\n\n
    • Display Most Recent Post Reactions & Add Reaction List Endpoint<\/h5><\/li>\n\n
    • Overview<\/li>\n\n
    • Posts in Mapal One now show the 10 most recent users who liked or disliked them. A new endpoint also allows fetching full, paginated lists of user reactions.<\/li>\n\n
    • Why this Matters<\/li>\n\n
    • Engagement teams need to track and display who\u2019s interacting with posts to understand impact and reach.<\/li>\n\n
    • Benefits<\/li>\n\n
    • Better insight into post engagement<\/li>\n\n
    • Full list of likes\/disklikes available via new API<\/li>\n\n
    • Improved moderation and feedback training<\/li>\n\n
    • <\/li>\n\n
    • Sync Business Unit Language from MapalOS to Engagement\u00a0<\/h5><\/li>\n\n
    • Overview<\/li>\n\n
    • Business Unit languages set in MapalOS now automatically sync with Engagement to ensure consistent user experiences.<\/li>\n\n
    • Why this Matters<\/li>\n\n
    • Language mismatches caused confusion and manual rework when sending communications to users.<\/li>\n\n
    • Benefits<\/li>\n\n
    • Automatically syncs BU language across platforms<\/li>\n\n
    • Emails are sent in the correct language <\/li>\n\n
    • Falls back to operator language if Business Unit language is not set\u00a0<\/li>\n\n
    • <\/li>\n\n
    • View Forum Post Content Directly in Engagement<\/h5><\/li>\n\n
    • Overview<\/li>\n\n
    • Admins can now view the full content (including images) of forum posts created in Mapal One directly from the publication page in Engagement.<\/li>\n\n
    • Why this Matters<\/li>\n\n
    • Previously, admins had to open Mapal One separately to see the post, slowing down workflows.<\/li>\n\n
    • Benefits<\/li>\n\n
    • One-click access to view post content in a read-only modal or drawer<\/li>\n\n
    • Adds a new “View post comment” option in the item menu <\/li>\n\n
    • Includes a “New Source” origin column to indicate whether\u00a0content came from Engagement or MapalOne\u00a0\u00a0<\/li>\n<\/ul>\n\n\n\n
      \n\n\n\n
        \n
      • Enhanced Metrics Export for News Posts<\/h5><\/li>\n\n
      • Overview<\/li>\n\n
      • The metrics per news post export now includes additional detail to allow for deeper analysis.<\/li>\n\n
      • Why this Matters<\/li>\n\n
      • Users need richer data to sort, filter, and report on news post performance more effectively.<\/li>\n\n
      • Benefits<\/li>\n\n
      • Includes engagement metrics like Likes, Comments, Reads, and Views<\/li>\n\n
      • Breaks down data by Level 1\u20133, Department, and Job Title<\/li>\n\n
      • More flexible data manipulation in spreadsheets<\/li>\n<\/ul>\n\n\n\n
        \n\n\n\n
          \n
        • AI News Generation with M1-Compatible Styling<\/h5><\/li>\n\n
        • Overview<\/li>\n\n
        • AI-generated news content is now formatted with bold text and headings that are fully compatible with Mapal One styling.<\/li>\n\n
        • Why this Matters<\/li>\n\n
        • Styling inconsistencies between AI output and M1 made it harder to publish polished content.<\/li>\n\n
        • Benefits<\/li>\n\n
        • Output is ready for publishing with no extra formatting<\/li>\n\n
        • Uses headings and bold for\u00a0structure and clarity\u00a0<\/li>\n<\/ul>\n\n\n\n

          Bug fixes<\/h1>\n\n\n\n
            \n
          • no bugs<\/li>\n<\/ul>\n\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":45,"featured_media":0,"parent":4307,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_mapal_is_product_page":false,"_mapal_availability_override_enabled":false,"_mapal_available_markets":[],"_mapal_availability_notice_title":"","_mapal_availability_notice_body":"","_mapal_availability_notice_cta_label":"","_mapal_global_availability_panel_enabled":false,"_mapal_global_availability_panel_use_defaults":true,"_mapal_global_availability_panel_heading":"","_mapal_global_availability_panel_intro":"","_mapal_global_availability_panel_cta_label":"","_mapal_global_availability_panel_cta_mode":"","_mapal_global_availability_panel_hide_missing_regions":false,"editor_notices":[],"_mapal_resource_surface_role":"","footnotes":"","_mapal_market_applicability":[],"_mapal_localisation_intent":"","_mapal_localisation_intent_reason":"","_mapal_content_proposal_desired_slug":""},"class_list":["post-3086","page","type-page","status-publish","hentry"],"yoast_head":"\nEngagement Release Notes | April 2025 Product Updates<\/title>\n<meta name=\"description\" content=\"Discover the latest Engagement enhancements, new features, improvements, and fixes released in April 2025. 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