{"id":2989,"date":"2022-06-14T15:01:00","date_gmt":"2022-06-14T14:01:00","guid":{"rendered":"https:\/\/mapalstg.wpengine.com\/en\/?page_id=2989"},"modified":"2026-08-26T12:58:45","modified_gmt":"2026-08-26T11:58:45","slug":"employee-onboarding-retention","status":"publish","type":"page","link":"https:\/\/mapal-os.com\/en\/motivating-employees\/employee-onboarding-retention\/","title":{"rendered":"Employee onboarding and retention"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull is-light mapal-pattern-pillar-topic mapal-pattern-hero-banner\" style=\"min-height:420px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"2089\" height=\"1435\" class=\"wp-block-cover__image-background wp-image-2965 size-full\" alt=\"\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/9\/2026\/08\/GettyImages-1160815685.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/GettyImages-1160815685.jpg 2089w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/GettyImages-1160815685-300x206.jpg 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/GettyImages-1160815685-1024x703.jpg 1024w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/GettyImages-1160815685-768x528.jpg 768w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/GettyImages-1160815685-1536x1055.jpg 1536w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/GettyImages-1160815685-2048x1407.jpg 2048w\" sizes=\"auto, (max-width: 2089px) 100vw, 2089px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-contrast-bg-background-color has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<p class=\"has-text-align-center has-large-font-size wp-block-paragraph\">Employee onboarding and retention<\/p>\n<\/div><\/div>\n\n\n\n<section class=\"wp-block-mapal-vertical-section alignfull vertical-section mapal-pattern-pillar-topic mapal-pattern-cards-list-blog-cards is-layout-flow wp-block-mapal-vertical-section-is-layout-flow\">\n<div class=\"wp-block-cover alignfull is-light vertical-section__container\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-group vertical-section__row is-layout-grid wp-container-core-group-is-layout-79dc550c wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group vertical-section__content is-layout-constrained wp-block-group-is-layout-constrained\">\n\n\n<p class=\"is-style-text-sm has-secondary-4-color has-text-color wp-block-paragraph\">What issues are you facing right now?<\/p>\n\n\n\n<h1 class=\"wp-block-heading is-style-heading-1\">&#8220;Ensuring that new staff have a positive employee onboarding experience&#8221;<\/h1>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-2\">\u201cMotivating employees by improving onboarding and retention\u201d<\/h2>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-2\">Why a good employee onboarding experience can increase staff retention<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/mapal-os.com\/en\/motivating-employees\">Motivating employees with a good onboarding programme boosts retention<\/a>.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">First impressions are crucial in determining whether a new hire will stay in your company, or not. And the faster they feel welcome in their new role and team. The quicker they will be able to bring value to your brand.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-2\">Failure to increase retention harms your business sustainability<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Research estimates that losing an employee can cost from six to nine months of their salary. So, it makes sense to invest in retaining them to reduce your recruitment costs and protect profit margins.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">High staff turnover has always been characteristic of the hospitality industry. However, the persistent staff shortages we are experiencing make increasing staff retention even more important.\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you don\u2019t have a solid onboarding strategy, coupled with an engaging learning and development plan and opportunities for progression, employees are unlikely to stay in your business for long. The result will be higher recruitment and training costs, inconsistent service and standards which will eventually lose you customers.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-2\">How can Mapal help you increase staff retention?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In general, streamlining your processes and offering your team easy-to-use, mobile-first tools will always give them a better employee experience. And this is vital when dealing with younger generations.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Mapal offers a suite of mobile-friendly hospitality software for all our back-office management needs, although the following are particularly designed to help you increase employee retention.\u00a0<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-c7ebd8d6 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>Flow Learning \u2014 Flow\u2019s learning and development platform integrates with your HR systems and enables you to provide a seamless and engaging onboarding process. Use its learning modules and career progression features to help your team excel in the longer term.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>Engagement \u2014 Give new employees a warm welcome by introducing to your entire team through Engagement\u2019s communication channels. Keep them in the loop with news, check in via pulse surveys and give them the chance to give and receive peer recognition \u2013 a real motivator!<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>Compliance \u2014 Our digital daily checklist app helps new team members get into the swing of daily operational tasks, without needing extensive training to learn the ropes. They quickly gain confidence and can quickly become productive, and your managers save time: a win-win for all!<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading is-style-heading-2\">Recommended solutions:<\/h3>\n\n\n\n<div class=\"wp-block-mapal-button-card-list button-card-list wp-block-group is-layout-grid wp-container-mapal-button-card-list-is-layout-2e5fd583 wp-block-mapal-button-card-list-is-layout-grid\">\n\n<div class=\"wp-block-mapal-button-card button-card wp-block-group is-layout-flex wp-block-mapal-button-card-is-layout-flex\">\n\n<div class=\"wp-block-mapal-indicator indicator button-card__indicator is-style-secondary-m\">\n<figure class=\"wp-block-image size-full indicator__image\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"153\" height=\"153\" viewbox=\"0 0 153 153\" fill=\"none\" class=\"wp-image-2829 wp-block-image__svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M75.564 149H73.8439C64.0273 148.805 54.3544 146.603 45.4205 142.53C36.4864 138.456 28.4806 132.598 21.8955 125.315C10.0689 112.328 3.35947 95.4883 3.01403 77.9262C2.6686 60.3643 8.71068 43.2744 20.0174 29.8319C31.3242 16.3896 47.1266 7.50934 64.4879 4.84136C81.8492 2.17339 99.5893 5.89919 114.41 15.3263C114.76 15.5494 115.062 15.8391 115.299 16.1789C115.537 16.5187 115.706 16.9019 115.795 17.3068C115.884 17.7116 115.893 18.1302 115.821 18.5385C115.749 18.9468 115.597 19.3369 115.374 19.6865C115.151 20.0361 114.862 20.3383 114.522 20.576C114.182 20.8136 113.799 20.982 113.393 21.0715C112.989 21.1611 112.57 21.1699 112.162 21.0977C111.754 21.0254 111.363 20.8735 111.014 20.6505C102.401 15.1772 92.6389 11.7699 82.4907 10.6949C72.3425 9.61997 62.0831 10.9066 52.5145 14.454C42.9458 18.0016 34.3275 23.7139 27.3326 31.1448C20.3377 38.5752 15.1561 47.5229 12.1927 57.2883C9.22925 67.0537 8.56432 77.372 10.2499 87.4367C11.9354 97.5021 15.9258 107.04 21.9091 115.308C27.8924 123.575 35.7065 130.346 44.7407 135.092C53.7748 139.838 63.7842 142.431 73.9864 142.668C86.1832 142.95 98.2214 139.856 108.77 133.726C119.319 127.596 127.967 118.67 133.762 107.933C139.555 97.1957 142.268 85.0659 141.6 72.8839C140.932 60.7016 136.91 48.9411 129.977 38.9015C129.354 37.9993 128.541 37.2449 127.595 36.692C126.648 36.1392 125.591 35.8014 124.5 35.7027C123.43 35.6038 122.351 35.7431 121.342 36.1105C120.332 36.478 119.417 37.0646 118.661 37.8281L67.7749 88.6925C67.4972 89.0437 67.1479 89.3325 66.7501 89.5385C66.3522 89.7445 65.9151 89.8633 65.4677 89.8875C65.0203 89.9116 64.5729 89.8398 64.1554 89.6778C63.7379 89.515 63.3594 89.2658 63.0458 88.9454C62.7322 88.6258 62.4903 88.2424 62.3363 87.8216C62.1822 87.4015 62.1194 86.9529 62.1523 86.5057C62.1852 86.0592 62.3127 85.6245 62.5267 85.2301C62.7406 84.8371 63.0359 84.4933 63.3928 84.2228L114.202 33.3693C115.614 31.9537 117.321 30.867 119.202 30.1872C121.082 29.5074 123.089 29.251 125.08 29.4363C127.091 29.6155 129.038 30.2355 130.781 31.2524C132.525 32.269 134.023 33.6578 135.17 35.3194C142.676 46.1965 147.067 58.9187 147.867 72.1104C148.667 85.3019 145.846 98.4618 139.709 110.166C133.572 121.871 124.352 131.675 113.047 138.52C101.741 145.365 88.7799 148.988 75.564 149Z\" fill=\"#6746CA\"><\/path><path d=\"M105.9 111H44.1329C43.302 111 42.5052 110.665 41.9177 110.07C41.33 109.474 41 108.665 41 107.823V45.1559C41.0057 44.3168 41.3384 43.5141 41.9251 42.9229C42.5121 42.3318 43.3057 41.9998 44.1329 42H105.9C106.721 42.0086 107.507 42.3443 108.086 42.9345C108.667 43.5249 108.995 44.3226 109 45.1559V107.823C109 108.665 108.67 109.474 108.083 110.07C107.495 110.665 106.698 111 105.867 111H105.9ZM47.2333 104.633H102.713V48.3559H47.2333V104.633Z\" fill=\"#6746CA\"><\/path><path d=\"M65.7837 90C64.9592 89.9897 64.171 89.6587 63.5863 89.0768L52.9284 78.414C52.6341 78.119 52.4005 77.7696 52.2414 77.3849C52.082 77.0002 52 76.5878 52 76.1713C52 75.7549 52.082 75.3424 52.2414 74.9577C52.4005 74.5728 52.6341 74.2233 52.9284 73.9289C53.2227 73.6344 53.5723 73.4007 53.9568 73.2412C54.3413 73.082 54.7536 73 55.1698 73C55.586 73 55.9983 73.082 56.383 73.2412C56.7676 73.4007 57.1168 73.6344 57.4114 73.9289L68.0691 84.5917C68.5105 85.0316 68.8124 85.5929 68.9366 86.2035C69.0607 86.8148 69.0018 87.4489 68.7671 88.0271C68.5323 88.6045 68.1322 89.0996 67.6171 89.4512C67.1021 89.8021 66.4948 89.9934 65.8717 90\" fill=\"#6746CA\"><\/path><\/svg><\/figure>\n\n<\/div>\n\n\n\n<p class=\"button-card__text is-style-label-lg wp-block-paragraph\"><strong><a href=\"https:\/\/mapal-os.com\/en\/solutions\/compliance\">Compliance<\/a><\/strong><\/p>\n\n<\/div>\n\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading is-style-heading-2\">Recommended resources:<\/h3>\n\n\n\n<div class=\"wp-block-group mapal-pattern-recommended-resources is-layout-constrained wp-container-core-group-is-layout-ca281166 wp-block-group-is-layout-constrained\" style=\"margin-top:0\">\n\n\n<div class=\"wp-block-query mapal-pattern-blog-cards mapal-pattern-curated-resource-query is-layout-flow wp-block-query-is-layout-flow\" data-dp-query-id=\"3157\">\n<ul class=\"columns-3 mapal-pattern-curated-resource-query__post-template wp-block-post-template is-layout-grid wp-container-core-post-template-is-layout-9a529ab2 wp-block-post-template-is-layout-grid\"><li class=\"wp-block-post post-2286 resource type-resource status-publish has-post-thumbnail hentry resource_type-articles resource_topic-motivating-employees resource_product-flow-learning resource_product-workforce\">\n\n<article class=\"wp-block-mapal-resource-card resource-card wp-block-group\">\n<div class=\"wp-block-group resource-card__wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__image-wrapper is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"627\" src=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Happy_team_following_hospitality_recruitement_campaign.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Four professionals stand in a queue indoors, dressed in business and service uniforms, with the woman at the front smiling confidently at the camera. The background is softly blurred.\" style=\"object-fit:cover;\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Happy_team_following_hospitality_recruitement_campaign.png 1080w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Happy_team_following_hospitality_recruitement_campaign-300x174.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Happy_team_following_hospitality_recruitement_campaign-1024x594.png 1024w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Happy_team_following_hospitality_recruitement_campaign-768x446.png 768w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group post-headings-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__meta-row is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-9057eb2d wp-block-group-is-layout-flex\"><div class=\"taxonomy-resource_type is-style-label-caption is-style-tag-s wp-block-post-terms\" data-term=\"articles\"><a href=\"https:\/\/mapal-os.com\/en\/resource-type\/articles\/\" rel=\"tag\">Articles<\/a><\/div>\n\n<\/div>\n\n\n<h3 class=\"is-style-heading-5 wp-block-post-title\"><a href=\"https:\/\/mapal-os.com\/en\/motivating-employees\/boost-hospitality-recruitment-2023\/\" target=\"_self\" >How to boost hospitality recruitment in 2023<\/a><\/h3>\n\n<div class=\"is-style-heading-6 wp-block-post-date\"><time datetime=\"2022-09-19T10:49:23+01:00\">Monday Sep 19, 2022<\/time><\/div>\n\n<div class=\"resource-card__excerpt has-text-md-font-size wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">Recruitment in hospitality has never been more challenging. Read our tips on how to attract talent and increase retention in your company <\/p><\/div><\/div>\n<\/div>\n<\/article>\n\n<\/li><li class=\"wp-block-post post-2422 resource type-resource status-publish has-post-thumbnail hentry resource_type-past-webinar resource_topic-motivating-employees resource_product-flow-learning\">\n\n<article class=\"wp-block-mapal-resource-card resource-card wp-block-group\">\n<div class=\"wp-block-group resource-card__wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__image-wrapper is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"765\" src=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Career_management_in_hospitality_1080x765_IMAGE01.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Five restaurant staff members, wearing aprons and chef jackets, gather around a woman seated at a table using a laptop. They appear to be discussing something together in a bright, open kitchen environment.\" style=\"object-fit:cover;\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Career_management_in_hospitality_1080x765_IMAGE01.png 1080w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Career_management_in_hospitality_1080x765_IMAGE01-300x213.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Career_management_in_hospitality_1080x765_IMAGE01-1024x725.png 1024w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Career_management_in_hospitality_1080x765_IMAGE01-768x544.png 768w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group post-headings-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__meta-row is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-9057eb2d wp-block-group-is-layout-flex\"><div class=\"taxonomy-resource_type is-style-label-caption is-style-tag-s wp-block-post-terms\" data-term=\"past-webinar\"><a href=\"https:\/\/mapal-os.com\/en\/resource-type\/past-webinar\/\" rel=\"tag\">Past Webinar<\/a><\/div>\n\n<\/div>\n\n\n<h3 class=\"is-style-heading-5 wp-block-post-title\"><a href=\"https:\/\/mapal-os.com\/en\/motivating-employees\/career-management-hospitality-industry\/\" target=\"_self\" >Career management hospitality industry<\/a><\/h3>\n\n<div class=\"is-style-heading-6 wp-block-post-date\"><time datetime=\"2023-03-10T10:21:58+00:00\">Friday Mar 10, 2023<\/time><\/div>\n\n<div class=\"resource-card__excerpt has-text-md-font-size wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">Join us to hear how Loungers boost engagement and retention through career planning strategies that bring out the best in their team and their business <\/p><\/div><\/div>\n<\/div>\n<\/article>\n\n<\/li><li class=\"wp-block-post post-2299 resource type-resource status-publish has-post-thumbnail hentry resource_type-past-webinar resource_topic-motivating-employees resource_product-engagement resource_product-flow-learning\">\n\n<article class=\"wp-block-mapal-resource-card resource-card wp-block-group\">\n<div class=\"wp-block-group resource-card__wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__image-wrapper is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"765\" src=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Engaging_managers_to_improve_the_hospitality_employee_experience__1080x765_IMAGE01.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Two people in aprons stand at a wooden counter. One slices bread, whilst the other holds a piece. A basket of baguettes and a tablet are on the counter. Shelves with bread are visible in the background.\" style=\"object-fit:cover;\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Engaging_managers_to_improve_the_hospitality_employee_experience__1080x765_IMAGE01.png 1080w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Engaging_managers_to_improve_the_hospitality_employee_experience__1080x765_IMAGE01-300x213.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Engaging_managers_to_improve_the_hospitality_employee_experience__1080x765_IMAGE01-1024x725.png 1024w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Engaging_managers_to_improve_the_hospitality_employee_experience__1080x765_IMAGE01-768x544.png 768w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group post-headings-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__meta-row is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-9057eb2d wp-block-group-is-layout-flex\"><div class=\"taxonomy-resource_type is-style-label-caption is-style-tag-s wp-block-post-terms\" data-term=\"past-webinar\"><a href=\"https:\/\/mapal-os.com\/en\/resource-type\/past-webinar\/\" rel=\"tag\">Past Webinar<\/a><\/div>\n\n<\/div>\n\n\n<h3 class=\"is-style-heading-5 wp-block-post-title\"><a href=\"https:\/\/mapal-os.com\/en\/motivating-employees\/engaging-managers-hospitality-employee-experience\/\" target=\"_self\" >Engaging managers hospitality employee experience<\/a><\/h3>\n\n<div class=\"is-style-heading-6 wp-block-post-date\"><time datetime=\"2022-10-11T15:30:58+01:00\">Tuesday Oct 11, 2022<\/time><\/div>\n\n<div class=\"resource-card__excerpt has-text-md-font-size wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">Join Katarina Mizakova from Le Pain Quotidien to hear her experiences and thoughts on leadership and employee engagement in the hospitality industry <\/p><\/div><\/div>\n<\/div>\n<\/article>\n\n<\/li><li class=\"wp-block-post post-2364 resource type-resource status-publish has-post-thumbnail hentry resource_type-past-webinar resource_topic-motivating-employees resource_product-engagement resource_product-flow-learning resource_product-reputation\">\n\n<article class=\"wp-block-mapal-resource-card resource-card wp-block-group\">\n<div class=\"wp-block-group resource-card__wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__image-wrapper is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"765\" src=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_The_power_of_improving_employee_experience_in_hospitality_1080x765_IMAGE01.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"A smiling couple sit at an outdoor table, looking at a tablet, whilst a waitress in an apron stands beside them, taking their order. Green plants and other diners are visible in the background.\" style=\"object-fit:cover;\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_The_power_of_improving_employee_experience_in_hospitality_1080x765_IMAGE01.png 1080w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_The_power_of_improving_employee_experience_in_hospitality_1080x765_IMAGE01-300x213.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_The_power_of_improving_employee_experience_in_hospitality_1080x765_IMAGE01-1024x725.png 1024w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_The_power_of_improving_employee_experience_in_hospitality_1080x765_IMAGE01-768x544.png 768w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group post-headings-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__meta-row is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-9057eb2d wp-block-group-is-layout-flex\"><div class=\"taxonomy-resource_type is-style-label-caption is-style-tag-s wp-block-post-terms\" data-term=\"past-webinar\"><a href=\"https:\/\/mapal-os.com\/en\/resource-type\/past-webinar\/\" rel=\"tag\">Past Webinar<\/a><\/div>\n\n<\/div>\n\n\n<h3 class=\"is-style-heading-5 wp-block-post-title\"><a href=\"https:\/\/mapal-os.com\/en\/motivating-employees\/improving-employee-experience-hospitality\/\" target=\"_self\" >Improving employee experience hospitality<\/a><\/h3>\n\n<div class=\"is-style-heading-6 wp-block-post-date\"><time datetime=\"2023-01-13T10:43:28+00:00\">Friday Jan 13, 2023<\/time><\/div>\n\n<div class=\"resource-card__excerpt has-text-md-font-size wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">Discover the power of improving hospitality employee engagement to increase retention, guest satisfaction and become a great employer <\/p><\/div><\/div>\n<\/div>\n<\/article>\n\n<\/li><li class=\"wp-block-post post-2713 resource type-resource status-publish has-post-thumbnail hentry resource_type-whitepaper resource_topic-motivating-employees\">\n\n<article class=\"wp-block-mapal-resource-card resource-card wp-block-group\">\n<div class=\"wp-block-group resource-card__wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__image-wrapper is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"765\" src=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/MAPAL_OS_-_WHITEPAPER_Ready_for_reopening_1080x765_IMAGE01.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"A person smiles while flipping a sign that reads Welcome OPEN on a glass door, indicating the business is now open.\" style=\"object-fit:cover;\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/MAPAL_OS_-_WHITEPAPER_Ready_for_reopening_1080x765_IMAGE01.jpg 1080w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/MAPAL_OS_-_WHITEPAPER_Ready_for_reopening_1080x765_IMAGE01-300x213.jpg 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/MAPAL_OS_-_WHITEPAPER_Ready_for_reopening_1080x765_IMAGE01-1024x725.jpg 1024w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/MAPAL_OS_-_WHITEPAPER_Ready_for_reopening_1080x765_IMAGE01-768x544.jpg 768w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group post-headings-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__meta-row is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-9057eb2d wp-block-group-is-layout-flex\"><div class=\"taxonomy-resource_type is-style-label-caption is-style-tag-s wp-block-post-terms\" data-term=\"whitepaper\"><a href=\"https:\/\/mapal-os.com\/en\/resource-type\/whitepaper\/\" rel=\"tag\">Whitepaper<\/a><\/div>\n\n<\/div>\n\n\n<h3 class=\"is-style-heading-5 wp-block-post-title\"><a href=\"https:\/\/mapal-os.com\/en\/motivating-employees\/reopening\/\" target=\"_self\" >Reopening<\/a><\/h3>\n\n<div class=\"is-style-heading-6 wp-block-post-date\"><time datetime=\"2021-04-12T12:05:17+01:00\">Monday Apr 12, 2021<\/time><\/div>\n\n<div class=\"resource-card__excerpt has-text-md-font-size wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">Discover how major hospitality brands are tackling recruitment and onboarding ahead of reopening. <\/p><\/div><\/div>\n<\/div>\n<\/article>\n\n<\/li><li class=\"wp-block-post post-2387 resource type-resource status-publish has-post-thumbnail hentry resource_type-articles resource_topic-motivating-employees resource_product-flow-learning\">\n\n<article class=\"wp-block-mapal-resource-card resource-card wp-block-group\">\n<div class=\"wp-block-group resource-card__wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__image-wrapper is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"765\" src=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/MAPAL_OS_-_WHITEPAPER_Is_the_annual_appraisal_dead__1080x765_IMAGE01.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Two people wearing aprons sit at a table in a caf\u00e9, looking at a laptop screen together. One person is holding papers, and the other is pointing at the laptop. A coffee cup is on the table in the foreground.\" style=\"object-fit:cover;\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/MAPAL_OS_-_WHITEPAPER_Is_the_annual_appraisal_dead__1080x765_IMAGE01.jpg 1080w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/MAPAL_OS_-_WHITEPAPER_Is_the_annual_appraisal_dead__1080x765_IMAGE01-300x213.jpg 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/MAPAL_OS_-_WHITEPAPER_Is_the_annual_appraisal_dead__1080x765_IMAGE01-1024x725.jpg 1024w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/MAPAL_OS_-_WHITEPAPER_Is_the_annual_appraisal_dead__1080x765_IMAGE01-768x544.jpg 768w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group post-headings-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__meta-row is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-9057eb2d wp-block-group-is-layout-flex\"><div class=\"taxonomy-resource_type is-style-label-caption is-style-tag-s wp-block-post-terms\" data-term=\"articles\"><a href=\"https:\/\/mapal-os.com\/en\/resource-type\/articles\/\" rel=\"tag\">Articles<\/a><\/div>\n\n<\/div>\n\n\n<h3 class=\"is-style-heading-5 wp-block-post-title\"><a href=\"https:\/\/mapal-os.com\/en\/motivating-employees\/free-whitepaper-annual-appraisal\/\" target=\"_self\" >Free whitepaper annual appraisal<\/a><\/h3>\n\n<div class=\"is-style-heading-6 wp-block-post-date\"><time datetime=\"2021-03-11T10:22:33+00:00\">Thursday Mar 11, 2021<\/time><\/div>\n\n<div class=\"resource-card__excerpt has-text-md-font-size wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">\u201cThe appraisal is dead. Long live the catchup.\u201d This was the title of a recent article in The Guardian newspaper, citing various major employers across&hellip; <\/p><\/div><\/div>\n<\/div>\n<\/article>\n\n<\/li><\/ul>\n\n<\/div>\n\n<\/div>\n\n\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Learn how to motivate employees through solid onboarding and retention strategies to help develop and build your future talent pipeline<\/p>\n","protected":false},"author":45,"featured_media":2967,"parent":2876,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_mapal_is_product_page":false,"_mapal_availability_override_enabled":false,"_mapal_available_markets":[],"_mapal_availability_notice_title":"","_mapal_availability_notice_body":"","_mapal_availability_notice_cta_label":"","_mapal_global_availability_panel_enabled":false,"_mapal_global_availability_panel_use_defaults":true,"_mapal_global_availability_panel_heading":"","_mapal_global_availability_panel_intro":"","_mapal_global_availability_panel_cta_label":"","_mapal_global_availability_panel_cta_mode":"","_mapal_global_availability_panel_hide_missing_regions":false,"editor_notices":[],"_mapal_resource_surface_role":"","footnotes":"","_mapal_market_applicability":[],"_mapal_localisation_intent":"","_mapal_localisation_intent_reason":"","_mapal_content_proposal_desired_slug":""},"class_list":["post-2989","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.7) - 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