{"id":2969,"date":"2022-06-14T15:01:00","date_gmt":"2022-06-14T14:01:00","guid":{"rendered":"https:\/\/mapalstg.wpengine.com\/en\/?page_id=2969"},"modified":"2026-08-26T12:58:42","modified_gmt":"2026-08-26T11:58:42","slug":"haccp-food-safety-restaurants","status":"publish","type":"page","link":"https:\/\/mapal-os.com\/en\/enhancing-customer-experience\/haccp-food-safety-restaurants\/","title":{"rendered":"HACCP and food safety in restaurants"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull is-light mapal-pattern-pillar-topic mapal-pattern-hero-banner\" style=\"min-height:420px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1525\" class=\"wp-block-cover__image-background wp-image-2968 size-full\" alt=\"\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/9\/2026\/08\/AdobeStock_283826529-min-scaled.jpeg\" data-object-fit=\"cover\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/AdobeStock_283826529-min-scaled.jpeg 2560w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/AdobeStock_283826529-min-300x179.jpeg 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/AdobeStock_283826529-min-1024x610.jpeg 1024w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/AdobeStock_283826529-min-768x458.jpeg 768w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/AdobeStock_283826529-min-1536x915.jpeg 1536w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/AdobeStock_283826529-min-2048x1220.jpeg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-contrast-bg-background-color has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<p class=\"has-text-align-center has-large-font-size wp-block-paragraph\">HACCP and food safety in restaurants<\/p>\n<\/div><\/div>\n\n\n\n<section class=\"wp-block-mapal-vertical-section alignfull vertical-section mapal-pattern-pillar-topic mapal-pattern-cards-list-blog-cards is-layout-flow wp-block-mapal-vertical-section-is-layout-flow\">\n<div class=\"wp-block-cover alignfull is-light vertical-section__container\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-group vertical-section__row is-layout-grid wp-container-core-group-is-layout-79dc550c wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group vertical-section__content is-layout-constrained wp-block-group-is-layout-constrained\">\n\n\n<p class=\"is-style-text-sm has-secondary-4-color has-text-color wp-block-paragraph\">What issues are you facing right now?<\/p>\n\n\n\n<h1 class=\"wp-block-heading is-style-heading-1\">&#8220;Ensuring all sites comply with regulations for food safety in restaurants&#8221;<\/h1>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-2\">\u201cEnhancing the customer experience via high food safety standards\u201d<\/h2>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-2\">What is HACCP and why is it important?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">HACCP stands for Hazard Analysis and Critical Control Point. It\u2019s a European food safety regulation that also applies to most food services business in the UK.\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A hazard is classified as anything that is dangerous, and a food hazard is something that could make food unsafe or unfit to eat. Whilst a fully-fledged HACCP system is not mandatory, you must have solid food safety management procedures in place and they should be based on <a href=\"https:\/\/www.food.gov.uk\/business-guidance\/hazard-analysis-and-critical-control-point-haccp\" rel=\"nofollow\" target=\"_blank\">HACCP principles<\/a>. Maintaining <a href=\"https:\/\/mapal-os.com\/en\/enhancing-customer-experience\">high standards in all areas of food service will enhance the customer experience<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These principles state that you must identify potential risks in your business and make sure they are reduced or removed, ensure the system is being followed and a plan of action in case things go wrong.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-2\">The dangers of not having procedures for food safety in restaurants<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you don\u2019t have a reliable food safety procedure in place, you are risking outbreaks of E. Coli, salmonella, and norovirus at your restaurant.\u00a0 And bad news travels fast, meaning your brand could end up in national headlines, or worse, one of guests could become seriously ill.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Incidents like these could result in closure, lost revenue, serious damage to your reputation and potentially ruin your business.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-2\">Which technology is best for ensuring HACCP compliance?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A proactive approach to preventing all of this is fundamental. However, paper-based procedures for food safety in restaurants are inefficient and could lead to mistakes and grave consequences, not to mention taking up a huge amount of your team\u2019s time. So, technology is undoubtedly your best asset when it comes to preventing potentially serious consequences for your guests, and your business. Mapal offers a range of tools for guaranteeing food safety in restaurants, each helping you make your system safe, efficient, and updated in real-time.\u00a0\u00a0<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-c7ebd8d6 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>Compliance \u2014 Digitises all our daily operational checks and HACCP procedures into a simple, easy-to-use mobile app. Your teams get a clear view of what they need to do and complete tasks quickly and efficiently. Managers and head office can monitor in real-time, get reports, and create and compare audits. You can even add more in-depth manuals and instructions, should your team need further guidance in an inspection or in the case of an incident.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>Flow Learning \u2014 All food handlers in your business must comply with the regulations for food safety in restaurants and keep up to date. Flow Learning offer an extensive library of short and engaging, mobile-first compliance modules, as well as a range of other resources for hospitality skills and awareness. You can monitor their progress from a distance and rest assured that your team is always up to date.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading is-style-heading-2\">Recommended solutions:<\/h3>\n\n\n\n<div class=\"wp-block-mapal-button-card-list button-card-list wp-block-group is-layout-grid wp-container-mapal-button-card-list-is-layout-2e5fd583 wp-block-mapal-button-card-list-is-layout-grid\">\n\n<div class=\"wp-block-mapal-button-card button-card wp-block-group is-layout-flex wp-block-mapal-button-card-is-layout-flex\">\n\n<div class=\"wp-block-mapal-indicator indicator button-card__indicator is-style-secondary-m\">\n<figure class=\"wp-block-image size-full indicator__image\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"153\" height=\"153\" viewbox=\"0 0 153 153\" fill=\"none\" class=\"wp-image-2829 wp-block-image__svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M75.564 149H73.8439C64.0273 148.805 54.3544 146.603 45.4205 142.53C36.4864 138.456 28.4806 132.598 21.8955 125.315C10.0689 112.328 3.35947 95.4883 3.01403 77.9262C2.6686 60.3643 8.71068 43.2744 20.0174 29.8319C31.3242 16.3896 47.1266 7.50934 64.4879 4.84136C81.8492 2.17339 99.5893 5.89919 114.41 15.3263C114.76 15.5494 115.062 15.8391 115.299 16.1789C115.537 16.5187 115.706 16.9019 115.795 17.3068C115.884 17.7116 115.893 18.1302 115.821 18.5385C115.749 18.9468 115.597 19.3369 115.374 19.6865C115.151 20.0361 114.862 20.3383 114.522 20.576C114.182 20.8136 113.799 20.982 113.393 21.0715C112.989 21.1611 112.57 21.1699 112.162 21.0977C111.754 21.0254 111.363 20.8735 111.014 20.6505C102.401 15.1772 92.6389 11.7699 82.4907 10.6949C72.3425 9.61997 62.0831 10.9066 52.5145 14.454C42.9458 18.0016 34.3275 23.7139 27.3326 31.1448C20.3377 38.5752 15.1561 47.5229 12.1927 57.2883C9.22925 67.0537 8.56432 77.372 10.2499 87.4367C11.9354 97.5021 15.9258 107.04 21.9091 115.308C27.8924 123.575 35.7065 130.346 44.7407 135.092C53.7748 139.838 63.7842 142.431 73.9864 142.668C86.1832 142.95 98.2214 139.856 108.77 133.726C119.319 127.596 127.967 118.67 133.762 107.933C139.555 97.1957 142.268 85.0659 141.6 72.8839C140.932 60.7016 136.91 48.9411 129.977 38.9015C129.354 37.9993 128.541 37.2449 127.595 36.692C126.648 36.1392 125.591 35.8014 124.5 35.7027C123.43 35.6038 122.351 35.7431 121.342 36.1105C120.332 36.478 119.417 37.0646 118.661 37.8281L67.7749 88.6925C67.4972 89.0437 67.1479 89.3325 66.7501 89.5385C66.3522 89.7445 65.9151 89.8633 65.4677 89.8875C65.0203 89.9116 64.5729 89.8398 64.1554 89.6778C63.7379 89.515 63.3594 89.2658 63.0458 88.9454C62.7322 88.6258 62.4903 88.2424 62.3363 87.8216C62.1822 87.4015 62.1194 86.9529 62.1523 86.5057C62.1852 86.0592 62.3127 85.6245 62.5267 85.2301C62.7406 84.8371 63.0359 84.4933 63.3928 84.2228L114.202 33.3693C115.614 31.9537 117.321 30.867 119.202 30.1872C121.082 29.5074 123.089 29.251 125.08 29.4363C127.091 29.6155 129.038 30.2355 130.781 31.2524C132.525 32.269 134.023 33.6578 135.17 35.3194C142.676 46.1965 147.067 58.9187 147.867 72.1104C148.667 85.3019 145.846 98.4618 139.709 110.166C133.572 121.871 124.352 131.675 113.047 138.52C101.741 145.365 88.7799 148.988 75.564 149Z\" fill=\"#6746CA\"><\/path><path d=\"M105.9 111H44.1329C43.302 111 42.5052 110.665 41.9177 110.07C41.33 109.474 41 108.665 41 107.823V45.1559C41.0057 44.3168 41.3384 43.5141 41.9251 42.9229C42.5121 42.3318 43.3057 41.9998 44.1329 42H105.9C106.721 42.0086 107.507 42.3443 108.086 42.9345C108.667 43.5249 108.995 44.3226 109 45.1559V107.823C109 108.665 108.67 109.474 108.083 110.07C107.495 110.665 106.698 111 105.867 111H105.9ZM47.2333 104.633H102.713V48.3559H47.2333V104.633Z\" fill=\"#6746CA\"><\/path><path d=\"M65.7837 90C64.9592 89.9897 64.171 89.6587 63.5863 89.0768L52.9284 78.414C52.6341 78.119 52.4005 77.7696 52.2414 77.3849C52.082 77.0002 52 76.5878 52 76.1713C52 75.7549 52.082 75.3424 52.2414 74.9577C52.4005 74.5728 52.6341 74.2233 52.9284 73.9289C53.2227 73.6344 53.5723 73.4007 53.9568 73.2412C54.3413 73.082 54.7536 73 55.1698 73C55.586 73 55.9983 73.082 56.383 73.2412C56.7676 73.4007 57.1168 73.6344 57.4114 73.9289L68.0691 84.5917C68.5105 85.0316 68.8124 85.5929 68.9366 86.2035C69.0607 86.8148 69.0018 87.4489 68.7671 88.0271C68.5323 88.6045 68.1322 89.0996 67.6171 89.4512C67.1021 89.8021 66.4948 89.9934 65.8717 90\" fill=\"#6746CA\"><\/path><\/svg><\/figure>\n\n<\/div>\n\n\n\n<p class=\"button-card__text is-style-label-lg wp-block-paragraph\"><strong><a href=\"https:\/\/mapal-os.com\/en\/solutions\/compliance\">Compliance<\/a><\/strong><\/p>\n\n<\/div>\n\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading is-style-heading-2\">Recommended resources:<\/h3>\n\n\n\n<div class=\"wp-block-group mapal-pattern-recommended-resources is-layout-constrained wp-container-core-group-is-layout-ca281166 wp-block-group-is-layout-constrained\" style=\"margin-top:0\">\n\n\n<div class=\"wp-block-query mapal-pattern-blog-cards mapal-pattern-curated-resource-query is-layout-flow wp-block-query-is-layout-flow\" data-dp-query-id=\"3753\">\n<ul class=\"columns-3 mapal-pattern-curated-resource-query__post-template wp-block-post-template is-layout-grid wp-container-core-post-template-is-layout-9a529ab2 wp-block-post-template-is-layout-grid\"><li class=\"wp-block-post post-2436 resource type-resource status-publish has-post-thumbnail hentry resource_type-articles resource_topic-enhancing-customer-experience resource_product-compliance resource_product-easilys-fb resource_product-engagement resource_product-flow-learning resource_product-workforce\">\n\n<article class=\"wp-block-mapal-resource-card resource-card wp-block-group\">\n<div class=\"wp-block-group resource-card__wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__image-wrapper is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Robot_serving_in_restaurant_overlay.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"A humanoid robot holding a tray with a cup of coffee and a cupcake, standing in a caf\u00e9 setting with blurred tables and chairs in the background.\" style=\"object-fit:cover;\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Robot_serving_in_restaurant_overlay.png 600w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Robot_serving_in_restaurant_overlay-300x200.png 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group post-headings-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__meta-row is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-9057eb2d wp-block-group-is-layout-flex\"><div class=\"taxonomy-resource_type is-style-label-caption is-style-tag-s wp-block-post-terms\" data-term=\"articles\"><a href=\"https:\/\/mapal-os.com\/en\/resource-type\/articles\/\" rel=\"tag\">Articles<\/a><\/div>\n\n<\/div>\n\n\n<h3 class=\"is-style-heading-5 wp-block-post-title\"><a href=\"https:\/\/mapal-os.com\/en\/enhancing-customer-experience\/restaurant-technology-robots-ai-reduce-costs\/\" target=\"_self\" >The future of restaurant technology: will robots and AI reduce costs?<\/a><\/h3>\n\n<div class=\"is-style-heading-6 wp-block-post-date\"><time datetime=\"2023-04-19T12:05:30+01:00\">Wednesday Apr 19, 2023<\/time><\/div>\n\n<div class=\"resource-card__excerpt has-text-md-font-size wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">Read about the state of digital transformation in the hospitality industry and robotisation and how to reduce costs while improving the customer experience <\/p><\/div><\/div>\n<\/div>\n<\/article>\n\n<\/li><li class=\"wp-block-post post-2432 resource type-resource status-publish has-post-thumbnail hentry resource_type-past-webinar resource_topic-enhancing-customer-experience resource_product-compliance resource_product-easilys-fb resource_product-engagement resource_product-flow-learning resource_product-reputation resource_product-workforce\">\n\n<article class=\"wp-block-mapal-resource-card resource-card wp-block-group\">\n<div class=\"wp-block-group resource-card__wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__image-wrapper is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"765\" src=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Human_vs_robots_____Is_robotics_the_future_of_the_restaurant_1080x765_IMAGE01.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"A robot serves food at a futuristic dining table set for six, with large windows showing a scenic, otherworldly landscape with mountains and floating spheres outside.\" style=\"object-fit:cover;\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Human_vs_robots_____Is_robotics_the_future_of_the_restaurant_1080x765_IMAGE01.png 1080w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Human_vs_robots_____Is_robotics_the_future_of_the_restaurant_1080x765_IMAGE01-300x213.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Human_vs_robots_____Is_robotics_the_future_of_the_restaurant_1080x765_IMAGE01-1024x725.png 1024w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Human_vs_robots_____Is_robotics_the_future_of_the_restaurant_1080x765_IMAGE01-768x544.png 768w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group post-headings-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__meta-row is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-9057eb2d wp-block-group-is-layout-flex\"><div class=\"taxonomy-resource_type is-style-label-caption is-style-tag-s wp-block-post-terms\" data-term=\"past-webinar\"><a href=\"https:\/\/mapal-os.com\/en\/resource-type\/past-webinar\/\" rel=\"tag\">Past Webinar<\/a><\/div>\n\n<\/div>\n\n\n<h3 class=\"is-style-heading-5 wp-block-post-title\"><a href=\"https:\/\/mapal-os.com\/en\/enhancing-customer-experience\/human-vs-robots-robotics-restaurant\/\" target=\"_self\" >Human vs robots robotics restaurant<\/a><\/h3>\n\n<div class=\"is-style-heading-6 wp-block-post-date\"><time datetime=\"2023-04-04T09:14:49+01:00\">Tuesday Apr 4, 2023<\/time><\/div>\n\n<div class=\"resource-card__excerpt has-text-md-font-size wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">Join our webinar to hear fascinating insights into the future of robotics in restaurants and if they really will replace humans in the hospitality industry <\/p><\/div><\/div>\n<\/div>\n<\/article>\n\n<\/li><\/ul>\n\n<\/div>\n\n<\/div>\n\n\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Learn how ensuring excellent food safety in your hospitality business enhances the customer experience and your brand reputation<\/p>\n","protected":false},"author":45,"featured_media":2970,"parent":2852,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_mapal_is_product_page":false,"_mapal_availability_override_enabled":false,"_mapal_available_markets":[],"_mapal_availability_notice_title":"","_mapal_availability_notice_body":"","_mapal_availability_notice_cta_label":"","_mapal_global_availability_panel_enabled":false,"_mapal_global_availability_panel_use_defaults":true,"_mapal_global_availability_panel_heading":"","_mapal_global_availability_panel_intro":"","_mapal_global_availability_panel_cta_label":"","_mapal_global_availability_panel_cta_mode":"","_mapal_global_availability_panel_hide_missing_regions":false,"editor_notices":[],"_mapal_resource_surface_role":"","footnotes":"","_mapal_market_applicability":[],"_mapal_localisation_intent":"","_mapal_localisation_intent_reason":"","_mapal_content_proposal_desired_slug":""},"class_list":["post-2969","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Comply with HACCP and food safety to enhance customer experience<\/title>\n<meta name=\"description\" content=\"Learn how ensuring excellent food safety in your hospitality business enhances the customer experience and your brand reputation\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mapal-os.com\/en\/enhancing-customer-experience\/haccp-food-safety-restaurants\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"HACCP and food safety in restaurants | Mapal UK\" \/>\n<meta property=\"og:description\" content=\"Discover how Mapal UK helps UK hospitality businesses improve operations, workforce management and business 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