{"id":2855,"date":"2022-06-14T15:02:17","date_gmt":"2022-06-14T14:02:17","guid":{"rendered":"https:\/\/mapalstg.wpengine.com\/en\/?page_id=2855"},"modified":"2026-08-27T14:41:05","modified_gmt":"2026-08-27T13:41:05","slug":"hr","status":"publish","type":"page","link":"https:\/\/mapal-os.com\/en\/hr\/","title":{"rendered":"HR"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull is-light mapal-pattern-pillar-topic mapal-pattern-hero-banner is-layout-constrained wp-block-cover-is-layout-constrained\" style=\"min-height:420px;aspect-ratio:unset;\"><img decoding=\"async\" class=\"wp-block-cover__image-background size-full\" alt=\"\" src=\"https:\/\/mapal-os.com\/wp-content\/plugins\/mapal-plugin\/app\/domains\/resources\/assets\/default-heroes\/mapal-resources-article-hero.jpg\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-contrast-bg-background-color has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container\"><\/div><\/div>\n\n\n\n<section class=\"wp-block-mapal-vertical-section alignfull vertical-section mapal-pattern-pillar-topic mapal-pattern-cards-list-blog-cards is-layout-flow wp-block-mapal-vertical-section-is-layout-flow\">\n<div class=\"wp-block-cover alignfull is-light vertical-section__container\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-group vertical-section__row is-layout-grid wp-container-core-group-is-layout-79dc550c wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group vertical-section__content is-layout-constrained wp-block-group-is-layout-constrained\">\n\n\n<h1 class=\"wp-block-heading is-style-heading-1\">Helping HR hospitality professionals take better care of people<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">We work with people professionals and business owners like you to get the best out of your teams, reduce recruitment costs, improve retention rates, and encourage loyalty.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-2\">Flow Learning<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Your people are your best asset, and their learning and development plays a key role in your business success. Flow Learning will help you engage, train and motivate your team from day one, increasing satisfaction, retention and preparing your talent pipeline for the future.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-c7ebd8d6 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>Specialist learning management platform created by hospitality, for hospitality<\/li>\n\n<li>Create seamless onboarding processes with relevant learning modules to ensure new hires get up and running fast<\/li>\n\n<li>Manage your team\u2019s learning from a single, easy-to-use dashboard<\/li>\n\n<li>Enjoy our extensive content library or create your own with our authoring tool<\/li>\n\n<li>Bite-size learning through engaging and interactive media keeps teams motivated<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>Ensure your team have the knowledge and skills they need to deliver great service and upsell<\/li>\n\n<li>Give your team full visibility with our engaging mobile app, Mapal One<\/li>\n\n<li>Create learning pathways according to job roles<\/li>\n\n<li>Spot talent and offer career pathways to encourage internal promotion<\/li>\n\n<li>Host performance reviews within the platform, with all the information at your fingertips<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading is-style-heading-2\">Workforce\u00a0<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Mapal\u2019s shift planning tool and powerful productivity optimisation engine uses advanced algorithms to find you the perfect schedule based on past sales. Workforce is your ally for forecasting sales, minimising costs, enhancing service delivery and ensure you comply with working time regulations.\u00a0<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-c7ebd8d6 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>Plan rotas according to team availability, preferences, sales forecasts while always monitoring costs<\/li>\n\n<li>Optimise productivity during low and peak periods, holidays and when covering different sales channels<\/li>\n\n<li>Reduce overtime costs through our efficient scheduling tool<\/li>\n\n<li>Time and attendance: your team can clock in and out from their mobile, or from our onsite Smarthub device. Ensure breaks are taken and limit overtime hours to streamline costs<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list is-style-list-dark\">\n<li>Easily manage absences, lateness and find last-minute shift substitutes when things don\u2019t go to plan<\/li>\n\n<li>Workforce automatically manages labour quotas, plus variable pay and bonuses but you can take manual control when you need to<\/li>\n\n<li>Offer your team visibility full through a simple mobile app with clock-in and out features, holiday and absence requests as well as submitting shift preferences enabling them to better manage their work-life balance<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading is-style-heading-2\">Recommended resources:<\/h3>\n\n\n\n<div class=\"wp-block-group mapal-pattern-recommended-resources is-layout-constrained wp-container-core-group-is-layout-ca281166 wp-block-group-is-layout-constrained\" style=\"margin-top:0\">\n\n\n<div class=\"wp-block-query mapal-pattern-blog-cards mapal-pattern-pillar-resource-query is-layout-flow wp-block-query-is-layout-flow\" data-dp-query-id=\"5610\"><ul class=\"columns-3 wp-block-post-template is-layout-grid wp-container-core-post-template-is-layout-9a529ab2 wp-block-post-template-is-layout-grid\"><li class=\"wp-block-post post-3112 resource type-resource status-publish has-post-thumbnail hentry resource_type-articles resource_topic-motivating-employees resource_product-flow-learning\">\n\n<article class=\"wp-block-mapal-resource-card resource-card wp-block-group\">\n<div class=\"wp-block-group resource-card__wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__image-wrapper is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"864\" height=\"608\" src=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Personal_alcohol_licence_blog_resource_image.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Smiling man holding a wine glass sits at a bar, engaged in conversation with another person. Warm, soft lighting creates a cosy and relaxed atmosphere.\" style=\"object-fit:cover;\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Personal_alcohol_licence_blog_resource_image.png 864w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Personal_alcohol_licence_blog_resource_image-300x211.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Personal_alcohol_licence_blog_resource_image-768x540.png 768w\" sizes=\"auto, (max-width: 864px) 100vw, 864px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group post-headings-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__meta-row is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-9057eb2d wp-block-group-is-layout-flex\"><div class=\"taxonomy-resource_type is-style-label-caption is-style-tag-s wp-block-post-terms\" data-term=\"articles\"><a href=\"https:\/\/mapal-os.com\/en\/resource-type\/articles\/\" rel=\"tag\">Articles<\/a><\/div>\n\n<\/div>\n\n\n<h3 class=\"is-style-heading-5 wp-block-post-title\"><a href=\"https:\/\/mapal-os.com\/en\/motivating-employees\/personal-alcohol-licence-building-confident-compliant-hospitality-teams\/\" target=\"_self\" >Personal alcohol licence: Building confident, compliant hospitality teams<\/a><\/h3>\n\n<div class=\"is-style-heading-6 wp-block-post-date\"><time datetime=\"2026-07-22T16:23:26+01:00\">Wednesday Jul 22, 2026<\/time><\/div>\n\n<div class=\"resource-card__excerpt has-text-md-font-size wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">Learn how personal alcohol licences work, who needs one and how restaurant and hotel operators can simplify APLH training and alcohol compliance. <\/p><\/div><\/div>\n<\/div>\n<\/article>\n\n<\/li><li class=\"wp-block-post post-3106 resource type-resource status-publish has-post-thumbnail hentry resource_type-case-study resource_topic-operational-efficiency resource_product-flow-learning\">\n\n<article class=\"wp-block-mapal-resource-card resource-card wp-block-group\">\n<div class=\"wp-block-group resource-card__wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__image-wrapper is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"972\" height=\"684\" src=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Valor_Resource_Image.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Two people wearing dark aprons smile as they look at a tablet together in a warmly lit restaurant or caf\u00e9 setting.\" style=\"object-fit:cover;\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Valor_Resource_Image.png 972w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Valor_Resource_Image-300x211.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Valor_Resource_Image-768x540.png 768w\" sizes=\"auto, (max-width: 972px) 100vw, 972px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group post-headings-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__meta-row is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-9057eb2d wp-block-group-is-layout-flex\"><div class=\"taxonomy-resource_type is-style-label-caption is-style-tag-s wp-block-post-terms\" data-term=\"case-study\"><a href=\"https:\/\/mapal-os.com\/en\/resource-type\/case-study\/\" rel=\"tag\">Case Study<\/a><\/div>\n\n<div class=\"logo wp-block-mapal-logo\">\n\t<figure class=\"wp-block-image size-full logo__image\"><img decoding=\"async\" width=\"538\" height=\"286\" src=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Valor_Hospitality_logo_purple.svg\" class=\"wp-image-3105\" alt=\"The word VALOUR in bold, dark purple letters. The O contains a white antler-like emblem inside it. The background is light grey.\" loading=\"lazy\" \/><\/figure><\/div>\n<\/div>\n\n\n<h3 class=\"is-style-heading-5 wp-block-post-title\"><a href=\"https:\/\/mapal-os.com\/en\/operational-efficiency\/valor-hospitality-championing-careers-and-earning-industry-recognition\/\" target=\"_self\" >Valor Hospitality: Championing careers, driving engagement and earning industry recognition<\/a><\/h3>\n\n<div class=\"is-style-heading-6 wp-block-post-date\"><time datetime=\"2026-05-18T09:34:19+01:00\">Monday May 18, 2026<\/time><\/div>\n\n<div class=\"resource-card__excerpt has-text-md-font-size wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">Discover how an award winning hotel management company strengthened engagement, wellbeing and career growth with Mapal. <\/p><\/div><\/div>\n<\/div>\n<\/article>\n\n<\/li><li class=\"wp-block-post post-3359 resource type-resource status-publish has-post-thumbnail hentry resource_type-whitepaper resource_topic-operational-efficiency resource_product-flow-learning\">\n\n<article class=\"wp-block-mapal-resource-card resource-card wp-block-group\">\n<div class=\"wp-block-group resource-card__wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__image-wrapper is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"972\" height=\"684\" src=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_The_6_levers_every_UK_restaurant_needs_to_build_sustainable_operations_resource-image_1080x760.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"A woman in a black apron stands in a modern restaurant kitchen, holding a tablet and smiling slightly, with plates and salad leaves visible on the counter beside her.\" style=\"object-fit:cover;\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_The_6_levers_every_UK_restaurant_needs_to_build_sustainable_operations_resource-image_1080x760.png 972w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_The_6_levers_every_UK_restaurant_needs_to_build_sustainable_operations_resource-image_1080x760-300x211.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_The_6_levers_every_UK_restaurant_needs_to_build_sustainable_operations_resource-image_1080x760-768x540.png 768w\" sizes=\"auto, (max-width: 972px) 100vw, 972px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group post-headings-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__meta-row is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-9057eb2d wp-block-group-is-layout-flex\"><div class=\"taxonomy-resource_type is-style-label-caption is-style-tag-s wp-block-post-terms\" data-term=\"whitepaper\"><a href=\"https:\/\/mapal-os.com\/en\/resource-type\/whitepaper\/\" rel=\"tag\">Whitepaper<\/a><\/div>\n\n<\/div>\n\n\n<h3 class=\"is-style-heading-5 wp-block-post-title\"><a href=\"https:\/\/mapal-os.com\/en\/operational-efficiency\/the-6-levers-every-uk-restaurant-needs-to-build-operational-resilience\/\" target=\"_self\" >The 6 levers every UK restaurant needs to build operational resilience<\/a><\/h3>\n\n<div class=\"is-style-heading-6 wp-block-post-date\"><time datetime=\"2026-04-10T16:22:05+01:00\">Friday Apr 10, 2026<\/time><\/div>\n\n<div class=\"resource-card__excerpt has-text-md-font-size wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">A practical guide for UK restaurant operators on improving consistency, retention and performance. Discover the 6 levers behind operational resilience at scale. <\/p><\/div><\/div>\n<\/div>\n<\/article>\n\n<\/li><li class=\"wp-block-post post-3355 resource type-resource status-publish hentry resource_type-past-webinar resource_topic-motivating-employees resource_product-flow-learning\">\n\n<article class=\"wp-block-mapal-resource-card resource-card wp-block-group\">\n<div class=\"wp-block-group resource-card__wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__image-wrapper is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-post-featured-image mapal-resource-card-default-image\"><img width=\"2400\" height=\"1600\" src=\"https:\/\/mapal-os.com\/en\/wp-content\/plugins\/mapal-plugin\/app\/domains\/resources\/assets\/default-heroes\/mapal-resources-past-webinar-hero.jpg\" class=\"attachment-full size-full wp-post-image\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group post-headings-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__meta-row is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-9057eb2d wp-block-group-is-layout-flex\"><div class=\"taxonomy-resource_type is-style-label-caption is-style-tag-s wp-block-post-terms\" data-term=\"past-webinar\"><a href=\"https:\/\/mapal-os.com\/en\/resource-type\/past-webinar\/\" rel=\"tag\">Past Webinar<\/a><\/div>\n\n<\/div>\n\n\n<h3 class=\"is-style-heading-5 wp-block-post-title\"><a href=\"https:\/\/mapal-os.com\/en\/motivating-employees\/make-your-practice-into-best-practice-introducing-mapal-realplay\/\" target=\"_self\" >Make Your Practice Into Best Practice Introducing Mapal RealPlay<\/a><\/h3>\n\n<div class=\"is-style-heading-6 wp-block-post-date\"><time datetime=\"2026-03-27T11:51:31+00:00\">Friday Mar 27, 2026<\/time><\/div>\n\n<div class=\"resource-card__excerpt has-text-md-font-size wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">Discover how Mapal RealPlay helps hospitality teams practise real scenarios, build confidence, and improve performance through AI-powered roleplay. <\/p><\/div><\/div>\n<\/div>\n<\/article>\n\n<\/li><li class=\"wp-block-post post-3351 resource type-resource status-publish has-post-thumbnail hentry resource_type-case-study resource_topic-sop resource_product-flow-learning\">\n\n<article class=\"wp-block-mapal-resource-card resource-card wp-block-group\">\n<div class=\"wp-block-group resource-card__wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__image-wrapper is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"972\" height=\"684\" src=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Arc_Resource_Image.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"A woman wearing an apron smiles in a brightly lit, colourful restaurant kitchen, with blurred people working in the background.\" style=\"object-fit:cover;\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Arc_Resource_Image.png 972w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Arc_Resource_Image-300x211.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Arc_Resource_Image-768x540.png 768w\" sizes=\"auto, (max-width: 972px) 100vw, 972px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group post-headings-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__meta-row is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-9057eb2d wp-block-group-is-layout-flex\"><div class=\"taxonomy-resource_type is-style-label-caption is-style-tag-s wp-block-post-terms\" data-term=\"case-study\"><a href=\"https:\/\/mapal-os.com\/en\/resource-type\/case-study\/\" rel=\"tag\">Case Study<\/a><\/div>\n\n<div class=\"logo wp-block-mapal-logo\">\n\t<figure class=\"wp-block-image size-full logo__image\"><img decoding=\"async\" width=\"538\" height=\"286\" src=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Arc_logo_purple.svg\" class=\"wp-image-3350\" alt=\"The logo features the word arc in bold, rounded, lowercase dark purple letters on a light grey background.\" loading=\"lazy\" \/><\/figure><\/div>\n<\/div>\n\n\n<h3 class=\"is-style-heading-5 wp-block-post-title\"><a href=\"https:\/\/mapal-os.com\/en\/sop\/arc-hospitality-recruitment-building-confidence-and-capability-at-scale\/\" target=\"_self\" >Arc Hospitality Recruitment: Building confidence and capability at scale<\/a><\/h3>\n\n<div class=\"is-style-heading-6 wp-block-post-date\"><time datetime=\"2026-03-06T10:58:24+00:00\">Friday Mar 6, 2026<\/time><\/div>\n\n<div class=\"resource-card__excerpt has-text-md-font-size wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">Explore how Arc Hospitality Recruitment prepares candidates before their first shift, improving confidence, consistency and readiness across a nationwide hospitality workforce. <\/p><\/div><\/div>\n<\/div>\n<\/article>\n\n<\/li><li class=\"wp-block-post post-2816 resource type-resource status-publish hentry resource_type-past-webinar resource_topic-motivating-employees resource_product-flow-learning\">\n\n<article class=\"wp-block-mapal-resource-card resource-card wp-block-group\">\n<div class=\"wp-block-group resource-card__wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__image-wrapper is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-post-featured-image mapal-resource-card-default-image\"><img width=\"2400\" height=\"1600\" src=\"https:\/\/mapal-os.com\/en\/wp-content\/plugins\/mapal-plugin\/app\/domains\/resources\/assets\/default-heroes\/mapal-resources-past-webinar-hero.jpg\" class=\"attachment-full size-full wp-post-image\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group post-headings-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__meta-row is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-9057eb2d wp-block-group-is-layout-flex\"><div class=\"taxonomy-resource_type is-style-label-caption is-style-tag-s wp-block-post-terms\" data-term=\"past-webinar\"><a href=\"https:\/\/mapal-os.com\/en\/resource-type\/past-webinar\/\" rel=\"tag\">Past Webinar<\/a><\/div>\n\n<\/div>\n\n\n<h3 class=\"is-style-heading-5 wp-block-post-title\"><a href=\"https:\/\/mapal-os.com\/en\/motivating-employees\/the-hidden-cost-of-hospitality-webinar-registration\/\" target=\"_self\" >The hidden cost of hospitality webinar registration<\/a><\/h3>\n\n<div class=\"is-style-heading-6 wp-block-post-date\"><time datetime=\"2026-01-22T10:58:34+00:00\">Thursday Jan 22, 2026<\/time><\/div>\n\n<div class=\"resource-card__excerpt has-text-md-font-size wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">Watch our on-demand webinar with So Let\u2019s Talk as we explore the hidden cost of poor mental health in hospitality <\/p><\/div><\/div>\n<\/div>\n<\/article>\n\n<\/li><li class=\"wp-block-post post-2810 resource type-resource status-publish has-post-thumbnail hentry resource_type-past-webinar resource_topic-motivating-employees resource_product-flow-learning\">\n\n<article class=\"wp-block-mapal-resource-card resource-card wp-block-group\">\n<div class=\"wp-block-group resource-card__wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__image-wrapper is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"864\" height=\"608\" src=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Webinar_Fun_learning_Resource_Image.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Two people wearing aprons stand under colourful lighting; one smiles at the camera while the other looks down at a tablet, appearing engaged and cheerful, possibly working together in a modern restaurant or caf\u00e9 setting.\" style=\"object-fit:cover;\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Webinar_Fun_learning_Resource_Image.png 864w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Webinar_Fun_learning_Resource_Image-300x211.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Webinar_Fun_learning_Resource_Image-768x540.png 768w\" sizes=\"auto, (max-width: 864px) 100vw, 864px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group post-headings-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__meta-row is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-9057eb2d wp-block-group-is-layout-flex\"><div class=\"taxonomy-resource_type is-style-label-caption is-style-tag-s wp-block-post-terms\" data-term=\"past-webinar\"><a href=\"https:\/\/mapal-os.com\/en\/resource-type\/past-webinar\/\" rel=\"tag\">Past Webinar<\/a><\/div>\n\n<\/div>\n\n\n<h3 class=\"is-style-heading-5 wp-block-post-title\"><a href=\"https:\/\/mapal-os.com\/en\/motivating-employees\/fun-learning-content-ideas-webinar-sign-up\/\" target=\"_self\" >Fun learning content ideas webinar sign up<\/a><\/h3>\n\n<div class=\"is-style-heading-6 wp-block-post-date\"><time datetime=\"2026-01-21T13:53:28+00:00\">Wednesday Jan 21, 2026<\/time><\/div>\n\n<div class=\"resource-card__excerpt has-text-md-font-size wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">Learn how to create interactive and engaging workbook ideas that fit real hospitality shifts <\/p><\/div><\/div>\n<\/div>\n<\/article>\n\n<\/li><li class=\"wp-block-post post-2807 resource type-resource status-publish has-post-thumbnail hentry resource_type-whitepaper resource_topic-motivating-employees resource_product-flow-learning\">\n\n<article class=\"wp-block-mapal-resource-card resource-card wp-block-group\">\n<div class=\"wp-block-group resource-card__wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__image-wrapper is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"972\" height=\"684\" src=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Resource_Image_The_hidden_cost_of_hospitality.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"A man and woman smile and hold drinks in a dimly lit pub, enjoying a conversation. The background is softly blurred, highlighting their joyful expressions and warm, casual atmosphere.\" style=\"object-fit:cover;\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Resource_Image_The_hidden_cost_of_hospitality.png 972w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Resource_Image_The_hidden_cost_of_hospitality-300x211.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Resource_Image_The_hidden_cost_of_hospitality-768x540.png 768w\" sizes=\"auto, (max-width: 972px) 100vw, 972px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group post-headings-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__meta-row is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-9057eb2d wp-block-group-is-layout-flex\"><div class=\"taxonomy-resource_type is-style-label-caption is-style-tag-s wp-block-post-terms\" data-term=\"whitepaper\"><a href=\"https:\/\/mapal-os.com\/en\/resource-type\/whitepaper\/\" rel=\"tag\">Whitepaper<\/a><\/div>\n\n<\/div>\n\n\n<h3 class=\"is-style-heading-5 wp-block-post-title\"><a href=\"https:\/\/mapal-os.com\/en\/motivating-employees\/the-hidden-cost-of-hospitality-real-talk-real-change-report\/\" target=\"_self\" >The hidden cost of hospitality Real talk real change report<\/a><\/h3>\n\n<div class=\"is-style-heading-6 wp-block-post-date\"><time datetime=\"2026-01-13T16:48:02+00:00\">Tuesday Jan 13, 2026<\/time><\/div>\n\n<div class=\"resource-card__excerpt has-text-md-font-size wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">Explore key insights from a webinar with Patrick Howley (So Let\u2019s Talk) on mental health in hospitality, burnout, wellbeing culture and practical ways to support&hellip; <\/p><\/div><\/div>\n<\/div>\n<\/article>\n\n<\/li><li class=\"wp-block-post post-2781 resource type-resource status-publish has-post-thumbnail hentry resource_type-case-study resource_topic-sop resource_product-flow-learning\">\n\n<article class=\"wp-block-mapal-resource-card resource-card wp-block-group\">\n<div class=\"wp-block-group resource-card__wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__image-wrapper is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"972\" height=\"684\" src=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Puttshack_Resource_Image.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Two restaurant workers wearing aprons and glasses smile whilst looking at a digital tablet together in a warmly lit, modern kitchen.\" style=\"object-fit:cover;\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Puttshack_Resource_Image.png 972w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Puttshack_Resource_Image-300x211.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Puttshack_Resource_Image-768x540.png 768w\" sizes=\"auto, (max-width: 972px) 100vw, 972px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group post-headings-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__meta-row is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-9057eb2d wp-block-group-is-layout-flex\"><div class=\"taxonomy-resource_type is-style-label-caption is-style-tag-s wp-block-post-terms\" data-term=\"case-study\"><a href=\"https:\/\/mapal-os.com\/en\/resource-type\/case-study\/\" rel=\"tag\">Case Study<\/a><\/div>\n\n<div class=\"logo wp-block-mapal-logo\">\n\t<figure class=\"wp-block-image size-full logo__image\"><img decoding=\"async\" width=\"538\" height=\"327\" src=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/Puttshack_logo_purple.svg\" class=\"wp-image-2780\" alt=\"The image shows the word Puttshack written in bold, dark purple text on a light grey background.\" loading=\"lazy\" \/><\/figure><\/div>\n<\/div>\n\n\n<h3 class=\"is-style-heading-5 wp-block-post-title\"><a href=\"https:\/\/mapal-os.com\/en\/sop\/puttshack-powering-people-development-with-a-modern-connected-approach\/\" target=\"_self\" >Puttshack Powering people development with a modern, connected approach<\/a><\/h3>\n\n<div class=\"is-style-heading-6 wp-block-post-date\"><time datetime=\"2025-11-27T16:33:06+00:00\">Thursday Nov 27, 2025<\/time><\/div>\n\n<div class=\"resource-card__excerpt has-text-md-font-size wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">Discover how Puttshack modernised training, boosted self directed learning and strengthened development using Mapal\u2019s connected people platform. <\/p><\/div><\/div>\n<\/div>\n<\/article>\n\n<\/li><li class=\"wp-block-post post-2767 resource type-resource status-publish hentry resource_type-past-webinar resource_topic-motivating-employees resource_product-flow-learning\">\n\n<article class=\"wp-block-mapal-resource-card resource-card wp-block-group\">\n<div class=\"wp-block-group resource-card__wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__image-wrapper is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-post-featured-image mapal-resource-card-default-image\"><img width=\"2400\" height=\"1600\" src=\"https:\/\/mapal-os.com\/en\/wp-content\/plugins\/mapal-plugin\/app\/domains\/resources\/assets\/default-heroes\/mapal-resources-past-webinar-hero.jpg\" class=\"attachment-full size-full wp-post-image\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group post-headings-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__meta-row is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-9057eb2d wp-block-group-is-layout-flex\"><div class=\"taxonomy-resource_type is-style-label-caption is-style-tag-s wp-block-post-terms\" data-term=\"past-webinar\"><a href=\"https:\/\/mapal-os.com\/en\/resource-type\/past-webinar\/\" rel=\"tag\">Past Webinar<\/a><\/div>\n\n<\/div>\n\n\n<h3 class=\"is-style-heading-5 wp-block-post-title\"><a href=\"https:\/\/mapal-os.com\/en\/motivating-employees\/trust-the-learner-webinar-sign-up\/\" target=\"_self\" >Trust the learner webinar sign up<\/a><\/h3>\n\n<div class=\"is-style-heading-6 wp-block-post-date\"><time datetime=\"2025-11-24T14:33:13+00:00\">Monday Nov 24, 2025<\/time><\/div>\n\n<div class=\"resource-card__excerpt has-text-md-font-size wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">Learn how to design engaging, learner-centred training for hospitality teams in the attention economy. <\/p><\/div><\/div>\n<\/div>\n<\/article>\n\n<\/li><li class=\"wp-block-post post-2757 resource type-resource status-publish has-post-thumbnail hentry resource_type-whitepaper resource_topic-motivating-employees resource_product-flow-learning\">\n\n<article class=\"wp-block-mapal-resource-card resource-card wp-block-group\">\n<div class=\"wp-block-group resource-card__wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__image-wrapper is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"865\" height=\"609\" src=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Making_the_most_of_a_quiet_January_resource-image_1080x760.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Two restaurant staff members wearing dark aprons smile at the camera in a warmly lit, modern restaurant. One holds a tablet, suggesting they\u2019re taking orders or managing bookings.\" style=\"object-fit:cover;\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Making_the_most_of_a_quiet_January_resource-image_1080x760.png 865w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Making_the_most_of_a_quiet_January_resource-image_1080x760-300x211.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Making_the_most_of_a_quiet_January_resource-image_1080x760-768x541.png 768w\" sizes=\"auto, (max-width: 865px) 100vw, 865px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group post-headings-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__meta-row is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-9057eb2d wp-block-group-is-layout-flex\"><div class=\"taxonomy-resource_type is-style-label-caption is-style-tag-s wp-block-post-terms\" data-term=\"whitepaper\"><a href=\"https:\/\/mapal-os.com\/en\/resource-type\/whitepaper\/\" rel=\"tag\">Whitepaper<\/a><\/div>\n\n<\/div>\n\n\n<h3 class=\"is-style-heading-5 wp-block-post-title\"><a href=\"https:\/\/mapal-os.com\/en\/motivating-employees\/making-the-most-of-a-quiet-january-a-guide-to-building-better-learning-content\/\" target=\"_self\" >Making the most of a quiet January A guide to building better learning content<\/a><\/h3>\n\n<div class=\"is-style-heading-6 wp-block-post-date\"><time datetime=\"2025-11-04T13:08:51+00:00\">Tuesday Nov 4, 2025<\/time><\/div>\n\n<div class=\"resource-card__excerpt has-text-md-font-size wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">Discover how hospitality teams use January to refresh eLearning and boost performance all year. <\/p><\/div><\/div>\n<\/div>\n<\/article>\n\n<\/li><li class=\"wp-block-post post-2746 resource type-resource status-publish has-post-thumbnail hentry resource_type-articles resource_topic-operational-efficiency resource_product-flow-learning\">\n\n<article class=\"wp-block-mapal-resource-card resource-card wp-block-group\">\n<div class=\"wp-block-group resource-card__wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__image-wrapper is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"972\" height=\"684\" src=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/On-brand__on_time_resource_image__1_.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"A woman wearing glasses and an apron smiles whilst looking at a tablet in a warmly lit caf\u00e9 or restaurant, with blurred lights and shelves in the background.\" style=\"object-fit:cover;\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/On-brand__on_time_resource_image__1_.png 972w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/On-brand__on_time_resource_image__1_-300x211.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/On-brand__on_time_resource_image__1_-768x540.png 768w\" sizes=\"auto, (max-width: 972px) 100vw, 972px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group post-headings-wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__meta-row is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-9057eb2d wp-block-group-is-layout-flex\"><div class=\"taxonomy-resource_type is-style-label-caption is-style-tag-s wp-block-post-terms\" data-term=\"articles\"><a href=\"https:\/\/mapal-os.com\/en\/resource-type\/articles\/\" rel=\"tag\">Articles<\/a><\/div>\n\n<\/div>\n\n\n<h3 class=\"is-style-heading-5 wp-block-post-title\"><a href=\"https:\/\/mapal-os.com\/en\/operational-efficiency\/on-brand-on-time-how-ai-in-mapal-studio-protects-your-brand-while-keeping-learning-fast\/\" target=\"_self\" >On-brand, on time: How AI in Mapal Studio protects your brand while keeping learning fast<\/a><\/h3>\n\n<div class=\"is-style-heading-6 wp-block-post-date\"><time datetime=\"2025-11-03T14:52:49+00:00\">Monday Nov 3, 2025<\/time><\/div>\n\n<div class=\"resource-card__excerpt has-text-md-font-size wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">Discover how Mapal Studio helps hospitality teams create fast, on-brand training using AI \u2014 blending automation with full creative control. <\/p><\/div><\/div>\n<\/div>\n<\/article>\n\n<\/li><\/ul>\n\n<\/div>\n\n<\/div>\n\n\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Discover how Mapal\u2019s HR hospitality tools can help you reduce recruitment costs, increase retention, improve loyalty and team satisfaction<\/p>\n","protected":false},"author":45,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_mapal_is_product_page":false,"_mapal_availability_override_enabled":false,"_mapal_available_markets":[],"_mapal_availability_notice_title":"","_mapal_availability_notice_body":"","_mapal_availability_notice_cta_label":"","_mapal_global_availability_panel_enabled":false,"_mapal_global_availability_panel_use_defaults":true,"_mapal_global_availability_panel_heading":"","_mapal_global_availability_panel_intro":"","_mapal_global_availability_panel_cta_label":"","_mapal_global_availability_panel_cta_mode":"","_mapal_global_availability_panel_hide_missing_regions":false,"editor_notices":[],"footnotes":"","_mapal_market_applicability":[],"_mapal_localisation_intent":"","_mapal_localisation_intent_reason":"","_mapal_content_proposal_desired_slug":""},"class_list":["post-2855","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>HR | Hospitality Software | Mapal UK<\/title>\n<meta name=\"description\" content=\"Discover how Mapal\u2019s HR hospitality tools can help you reduce recruitment costs, increase retention, improve loyalty and team satisfaction Discover how Mapal UK helps UK hospitality businesses improve operations, workforce management and business performance.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mapal-os.com\/en\/?page_id=2855\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"HR | Mapal UK\" \/>\n<meta property=\"og:description\" content=\"Discover how Mapal UK helps UK hospitality businesses improve operations, workforce 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