{"id":1042,"date":"2026-06-30T12:50:24","date_gmt":"2026-06-30T11:50:24","guid":{"rendered":"https:\/\/mapalstg.wpengine.com\/en\/?page_id=1042"},"modified":"2026-07-14T14:08:51","modified_gmt":"2026-07-14T13:08:51","slug":"reputation","status":"publish","type":"page","link":"https:\/\/mapal-os.com\/en\/solutions\/reputation\/","title":{"rendered":"Reputation"},"content":{"rendered":"\n<section class=\"wp-block-mapal-hero-section alignfull hero-section has-contrast-fg-background-color has-background is-layout-flow wp-block-mapal-hero-section-is-layout-flow\">\n<div class=\"wp-block-cover alignfull hero-section__container\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-products-reputation-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-group hero-section__row is-layout-grid wp-container-core-group-is-layout-79dc550c 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class=\"wp-block-heading has-text-align-center has-background-color has-text-color has-link-color wp-elements-1\" id=\"h-brand-reputation-software-to-manage-online-reviews\">Brand <em><mark class=\"has-inline-color has-background-color\">reputation<\/mark><\/em><br> <span class=\"has-heading-4-font-size\">Software to manage online reviews.<\/span><\/h1>\n\n\n\n<p class=\"has-text-align-center is-style-text-lg has-background-color has-text-color has-link-color wp-elements-2 wp-block-paragraph\">Manage customer reviews and protect your brand so you can deliver the same standout service at every site and shift.<br><\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-58e49f0f wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-light\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/mapal-os.com\/en\/request-a-demo\/reputation\/\">Book a demo<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-mapal-vertical-section alignfull vertical-section mapal-pattern-features is-layout-flow wp-block-mapal-vertical-section-is-layout-flow\">\n<div class=\"wp-block-cover alignfull is-light vertical-section__container\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-group vertical-section__row is-layout-grid wp-container-core-group-is-layout-79dc550c wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group vertical-section__header is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center is-style-chip wp-block-paragraph\">Features<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-core-capabilities\"><mark class=\"has-inline-color has-accent-color\"><em>Core<\/em><\/mark> capabilities<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-group vertical-section__content is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-mapal-features alignfull features\">\n<div class=\"wp-block-group features__media is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2048\" height=\"854\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-brand-reputation-en.png\" alt=\"A dashboard displays customer review data, including sentiment analysis, source ratings, and a review pop-up detailing a positive restaurant experience with scores, date, and sentiment tags.\" class=\"wp-image-1027\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-brand-reputation-en.webp 2048w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-brand-reputation-en-300x125.webp 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-brand-reputation-en-1024x427.webp 1024w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-brand-reputation-en-768x320.webp 768w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-brand-reputation-en-1536x641.webp 1536w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2048\" height=\"854\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-brand-reputation-en.png\" alt=\"A dashboard displays customer review data, including sentiment analysis, source ratings, and a review pop-up detailing a positive restaurant experience with scores, date, and sentiment tags.\" class=\"wp-image-1027\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-brand-reputation-en.webp 2048w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-brand-reputation-en-300x125.webp 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-brand-reputation-en-1024x427.webp 1024w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-brand-reputation-en-768x320.webp 768w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-brand-reputation-en-1536x641.webp 1536w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group features__cards is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group features__cards-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-mapal-feature-card feature-card swiper-slide wp-block-group\">\n<div class=\"wp-block-group feature-card__wrapper is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-4ade4dd8 wp-block-group-is-layout-constrained\"><figure class=\"wp-block-image size-large feature-card__image\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"34\" height=\"34\" viewbox=\"0 0 34 34\" fill=\"none\" class=\"wp-image-1029 wp-block-image__svg\" role=\"img\" aria-label=\"A simple purple outline of a five-pointed star on a light grey background.\" focusable=\"false\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M16.9997 3.1875C17.4142 3.1875 17.7909 3.42857 17.9645 3.80498L21.7123 11.9303L30.5981 12.9838C31.0097 13.0326 31.3554 13.3164 31.4835 13.7106C31.6116 14.1048 31.4987 14.5376 31.1944 14.819L24.6249 20.8942L26.3688 29.6707C26.4496 30.0772 26.2865 30.4937 25.9512 30.7373C25.6158 30.981 25.1694 31.0073 24.8077 30.8049L16.9997 26.4343L9.19172 30.8049C8.83001 31.0073 8.38358 30.981 8.04822 30.7373C7.71287 30.4937 7.54983 30.0772 7.63062 29.6707L9.37448 20.8942L2.80502 14.819C2.50069 14.5376 2.38781 14.1048 2.51591 13.7106C2.644 13.3164 2.98967 13.0326 3.4013 12.9838L12.2871 11.9303L16.0349 3.80498C16.2085 3.42857 16.5852 3.1875 16.9997 3.1875ZM16.9997 6.78673L13.9676 13.3604C13.8128 13.6959 13.4948 13.927 13.1279 13.9705L5.93898 14.8228L11.2539 19.7379C11.5252 19.9888 11.6467 20.3626 11.5746 20.7251L10.1638 27.8255L16.4807 24.2895C16.8032 24.109 17.1962 24.109 17.5187 24.2895L23.8356 27.8255L22.4248 20.7251C22.3527 20.3626 22.4742 19.9888 22.7455 19.7379L28.0604 14.8228L20.8715 13.9705C20.5046 13.927 20.1866 13.6959 20.0318 13.3604L16.9997 6.78673Z\" fill=\"#6E4AFF\"><\/path><\/svg><\/figure>\n\n\n\n<p class=\"has-text-align-left feature-card__title is-style-label-lg wp-block-paragraph\"><strong>Brand reputation management<\/strong><\/p>\n\n\n\n<p class=\"feature-card__text has-text-md-font-size wp-block-paragraph\">Track reviews across all major social platforms, automate responses so no review goes unanswered, create surveys to gather valuable feedback and track customer sentiment all with one tool.<\/p>\n\n\n\n<p class=\"feature-card__link is-style-label-md has-accent-3-dark-color has-text-color wp-block-paragraph\"><mark class=\"has-inline-color has-accent-color\"><a href=\"#brand-reputation\" data-type=\"internal\" data-id=\"#brand-reputation\">Learn more<\/a><\/mark><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-mapal-feature-card feature-card swiper-slide wp-block-group\">\n<div class=\"wp-block-group feature-card__wrapper is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-4ade4dd8 wp-block-group-is-layout-constrained\"><figure class=\"wp-block-image size-large feature-card__image\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" class=\"wp-image-941 wp-block-image__svg\" role=\"img\" aria-label=\"A blue icon of a clipboard with a large tick above two horizontal lines, representing completed tasks or a checklist.\" focusable=\"false\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M7.25 2.75C7.25 1.7835 8.0335 1 9 1H15C15.9665 1 16.75 1.7835 16.75 2.75V3H17C19.0711 3 20.75 4.67893 20.75 6.75V19C20.75 21.0711 19.0711 22.75 17 22.75H7C4.92893 22.75 3.25 21.0711 3.25 19V6.75C3.25 4.67893 4.92893 3 7 3H7.25V2.75ZM7.25 4.5H7C5.75736 4.5 4.75 5.50736 4.75 6.75V19C4.75 20.2426 5.75736 21.25 7 21.25H17C18.2426 21.25 19.25 20.2426 19.25 19V6.75C19.25 5.50736 18.2426 4.5 17 4.5H16.75V4.75C16.75 5.7165 15.9665 6.5 15 6.5H9C8.0335 6.5 7.25 5.7165 7.25 4.75V4.5ZM9 2.5C8.86193 2.5 8.75 2.61193 8.75 2.75V4.75C8.75 4.88807 8.86193 5 9 5H15C15.1381 5 15.25 4.88807 15.25 4.75V2.75C15.25 2.61193 15.1381 2.5 15 2.5H9ZM15.4881 8.43056C15.8026 8.70012 15.839 9.1736 15.5694 9.48809L12.1409 13.4881C12.0078 13.6433 11.8172 13.7375 11.6131 13.7488C11.409 13.7602 11.2091 13.6878 11.0597 13.5483L8.48826 11.1483C8.18545 10.8657 8.16908 10.3911 8.45171 10.0883C8.73433 9.78545 9.20893 9.76908 9.51174 10.0517L11.5112 11.9179L14.4306 8.51191C14.7001 8.19741 15.1736 8.16099 15.4881 8.43056ZM7.25 16C7.25 15.5858 7.58579 15.25 8 15.25H16C16.4142 15.25 16.75 15.5858 16.75 16C16.75 16.4142 16.4142 16.75 16 16.75H8C7.58579 16.75 7.25 16.4142 7.25 16ZM9.25 19C9.25 18.5858 9.58579 18.25 10 18.25H14C14.4142 18.25 14.75 18.5858 14.75 19C14.75 19.4142 14.4142 19.75 14 19.75H10C9.58579 19.75 9.25 19.4142 9.25 19Z\" fill=\"#6E4AFF\"><\/path><\/svg><\/figure>\n\n\n\n<p class=\"has-text-align-left feature-card__title is-style-label-lg wp-block-paragraph\"><strong>Analytics<\/strong><\/p>\n\n\n\n<p class=\"feature-card__text has-text-md-font-size wp-block-paragraph\">Get cross-business analysis by connecting Reputation to other Mapal software to see how things like training and compliance impact customer reviews, while image recognition allows you to track photos in reviews for valuable marketing data.<\/p>\n\n\n\n<p class=\"feature-card__link is-style-label-md has-accent-3-dark-color has-text-color wp-block-paragraph\"><mark class=\"has-inline-color has-accent-color\"><a href=\"#analytics\" data-type=\"internal\" data-id=\"#analytics\">Learn more<\/a><\/mark><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group features__footer is-content-justification-left is-layout-flex wp-container-core-group-is-layout-4648d11e wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group features__nav is-nowrap is-layout-flex wp-container-core-group-is-layout-c7ebd8d6 wp-block-group-is-layout-flex\"><div class=\"wp-block-mapal-icon-button icon-button features-button-prev\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button icon-button__button is-style-secondary-s\"><button type=\"button\" class=\"wp-block-button__link wp-element-button\">Icon<\/button><\/div>\n<\/div>\n<\/div>\n\n\n<div class=\"wp-block-mapal-icon-button icon-button features-button-next\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button icon-button__button is-style-secondary-s\"><button type=\"button\" class=\"wp-block-button__link wp-element-button\">Icon<\/button><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-mapal-vertical-section alignfull vertical-section mapal-pattern-our-strengths is-layout-flow wp-block-mapal-vertical-section-is-layout-flow\">\n<div class=\"wp-block-cover alignfull is-light vertical-section__container\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-secondary-1-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-group vertical-section__row is-layout-grid wp-container-core-group-is-layout-79dc550c wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group vertical-section__header is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center is-style-chip wp-block-paragraph\">Our strengths<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-why-use-reputation\">Why use <em><mark class=\"has-inline-color has-accent-color\">Reputation<\/mark><\/em><\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-group vertical-section__content is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-mapal-cards-slider cards-slider wp-block-group is-style-limited-cards-width\">\n<div class=\"wp-block-group swiper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group swiper-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-mapal-card card wp-block-group swiper-slide\">\n<div class=\"wp-block-group card__wrapper is-style-card is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-4ade4dd8 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-mapal-indicator indicator item-card__icon\"><figure class=\"wp-block-image size-large card__image\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewbox=\"0 0 32 32\" fill=\"none\" class=\"wp-image-856 wp-block-image__svg\" role=\"img\" aria-label=\"A simple purple globe icon with horizontal and vertical lines, resembling a stylised representation of the Earth.\" focusable=\"false\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M3.70695 15.0013H9.71004C9.97828 10.9801 11.3762 7.12565 13.7284 3.87679C8.32153 4.88362 4.15495 9.4179 3.70695 15.0013ZM16.0003 4.1996C13.5024 7.27666 12.0061 11.047 11.7149 15.0013H20.2857C19.9946 11.047 18.4982 7.27666 16.0003 4.1996ZM20.2857 17.0013C19.9946 20.9556 18.4982 24.7259 16.0003 27.803C13.5024 24.7259 12.0061 20.9556 11.7149 17.0013H20.2857ZM9.71004 17.0013H3.70695C4.15495 22.5847 8.32153 27.119 13.7284 28.1258C11.3762 24.877 9.97828 21.0225 9.71004 17.0013ZM18.2723 28.1258C20.6244 24.877 22.0224 21.0225 22.2906 17.0013H28.2937C27.8457 22.5847 23.6791 27.119 18.2723 28.1258ZM28.2937 15.0013H22.2906C22.0224 10.9801 20.6244 7.12565 18.2723 3.87679C23.6791 4.88362 27.8457 9.4179 28.2937 15.0013ZM1.66699 16.0013C1.66699 8.08522 8.08424 1.66797 16.0003 1.66797C23.9164 1.66797 30.3337 8.08522 30.3337 16.0013C30.3337 23.9174 23.9164 30.3346 16.0003 30.3346C8.08424 30.3346 1.66699 23.9174 1.66699 16.0013Z\" fill=\"#6E4AFF\"><\/path><\/svg><\/figure>\n<\/div>\n\n\n\n<p class=\"card__title is-style-heading-5 wp-block-paragraph\"><strong>Unified<\/strong><\/p>\n\n\n\n<p class=\"card__text has-text-md-font-size wp-block-paragraph\">Centralises all guest feedback from every platform, giving managers one clear view to monitor, analyse and act fast.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-mapal-card card wp-block-group swiper-slide\">\n<div class=\"wp-block-group card__wrapper is-style-card is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-4ade4dd8 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-mapal-indicator indicator item-card__icon\"><figure class=\"wp-block-image size-large card__image\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewbox=\"0 0 32 32\" fill=\"none\" class=\"wp-image-639 wp-block-image__svg\" role=\"img\" aria-label=\"A simple purple line drawing of a brain viewed from above, showing the two hemispheres and a central dividing line.\" focusable=\"false\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M16 4.10228C15.8974 4.00905 15.79 3.92226 15.6796 3.84227C14.9449 3.31028 13.9813 3 12.9769 3C11.9605 3 10.8804 3.31789 9.9353 4.07071C9.11833 4.72148 8.44263 5.66449 7.9837 6.92026C6.78008 7.18661 5.57495 7.89482 4.88775 9.09774C4.15102 10.3873 4.12809 12.026 5.00015 13.8772C4.52657 14.2886 4.14783 14.8307 3.86345 15.3799C3.38039 16.3127 3.06691 17.4562 3.00951 18.599C2.95235 19.7373 3.14622 20.9573 3.7725 21.9806C4.31975 22.8748 5.16387 23.561 6.3121 23.9005C6.81513 25.5094 8.08766 27.2842 9.73696 28.3166C10.699 28.9189 11.8443 29.3029 13.0837 29.2018C14.08 29.1206 15.0651 28.7316 16 28.0016C16.9349 28.7316 17.92 29.1206 18.9163 29.2018C20.1557 29.3029 21.301 28.9189 22.263 28.3166C23.9123 27.2842 25.1849 25.5094 25.6879 23.9005C26.8361 23.561 27.6803 22.8748 28.2275 21.9806C28.8538 20.9573 29.0477 19.7373 28.9905 18.599C28.9331 17.4562 28.6196 16.3127 28.1366 15.3799C27.8522 14.8307 27.4734 14.2886 26.9998 13.8772C27.8719 12.026 27.849 10.3873 27.1123 9.09774C26.425 7.89482 25.2199 7.18661 24.0163 6.92026C23.5574 5.66449 22.8817 4.72148 22.0647 4.07071C21.1196 3.31789 20.0395 3 19.0231 3C18.0187 3 17.0551 3.31028 16.3204 3.84227C16.21 3.92226 16.1026 4.00905 16 4.10228ZM6.38462 19.0171C6.09008 19.9007 5.98385 20.7701 5.97504 21.5143C5.77082 21.345 5.60846 21.1491 5.47839 20.9366C5.12218 20.3546 4.96338 19.5678 5.00699 18.6993C5.05038 17.8354 5.29114 16.9722 5.63944 16.2996C6.00682 15.5902 6.40017 15.2633 6.64099 15.1834C6.92939 15.0877 7.15862 14.866 7.26396 14.581C7.3693 14.2959 7.33932 13.9785 7.18248 13.7182C6.0954 11.9142 6.2426 10.7581 6.62435 10.0898C7.04039 9.36155 7.91171 8.88841 8.83039 8.80918C9.24325 8.77358 9.59138 8.48702 9.70568 8.0887C10.0619 6.84746 10.6155 6.08585 11.1814 5.63506C11.7479 5.18381 12.3809 5 12.9769 5C13.5848 5 14.1327 5.19141 14.5065 5.46214C14.8872 5.73784 15 6.01944 15 6.20748V10.8754C14.0353 10.1705 12.9282 9.80774 12.1644 9.68043C11.6196 9.58963 11.1044 9.95765 11.0136 10.5024C10.9228 11.0472 11.2908 11.5624 11.8356 11.6532C12.3763 11.7433 13.2141 12.0244 13.8916 12.5438C14.5412 13.0418 14.9962 13.7134 15 14.6549V18.8754C14.0353 18.1705 12.9282 17.8077 12.1644 17.6804C11.6196 17.5896 11.1044 17.9577 11.0136 18.5024C10.9228 19.0472 11.2908 19.5624 11.8356 19.6532C12.3763 19.7433 13.2141 20.0244 13.8916 20.5438C14.5412 21.0418 14.9962 21.7134 15 22.6549V26.2342C14.2484 26.8928 13.5435 27.1577 12.9211 27.2084C12.2069 27.2667 11.4859 27.0519 10.7982 26.6214C9.37648 25.7314 8.33195 24.068 8.11581 22.8843C8.11089 22.8574 8.10487 22.8307 8.09776 22.8043C7.98419 22.382 7.82122 21.0319 8.28199 19.6496C8.45663 19.1256 8.17347 18.5593 7.64953 18.3846C7.12559 18.21 6.55927 18.4932 6.38462 19.0171ZM25.6154 19.0171C25.9099 19.9007 26.0162 20.7701 26.025 21.5143C26.2292 21.345 26.3915 21.1491 26.5216 20.9366C26.8778 20.3546 27.0366 19.5678 26.993 18.6993C26.9496 17.8354 26.7089 16.9722 26.3606 16.2996C25.9932 15.5902 25.5998 15.2633 25.359 15.1834C25.0706 15.0877 24.8414 14.866 24.736 14.581C24.6307 14.2959 24.6607 13.9785 24.8175 13.7182C25.9046 11.9142 25.7574 10.7581 25.3757 10.0898C24.9596 9.36155 24.0883 8.88841 23.1696 8.80918C22.7568 8.77358 22.4086 8.48702 22.2943 8.0887C21.9381 6.84746 21.3845 6.08585 20.8186 5.63506C20.2521 5.18381 19.6191 5 19.0231 5C18.4152 5 17.8673 5.19141 17.4935 5.46214C17.1128 5.73784 17 6.01944 17 6.20748V10.8754C17.9647 10.1705 19.0718 9.80774 19.8356 9.68043C20.3804 9.58963 20.8956 9.95765 20.9864 10.5024C21.0772 11.0472 20.7092 11.5624 20.1644 11.6532C19.6237 11.7433 18.7859 12.0244 18.1084 12.5438C17.4588 13.0418 17.0038 13.7134 17 14.6549V18.8754C17.9647 18.1705 19.0718 17.8077 19.8356 17.6804C20.3804 17.5896 20.8956 17.9577 20.9864 18.5024C21.0772 19.0472 20.7092 19.5624 20.1644 19.6532C19.6237 19.7433 18.7859 20.0244 18.1084 20.5438C17.4588 21.0418 17.0038 21.7134 17 22.6549V26.2342C17.7516 26.8928 18.4565 27.1577 19.0789 27.2084C19.7931 27.2667 20.5141 27.0519 21.2018 26.6214C22.6235 25.7314 23.668 24.068 23.8842 22.8843C23.8891 22.8574 23.8951 22.8307 23.9022 22.8043C24.0158 22.382 24.1788 21.0319 23.718 19.6496C23.5434 19.1256 23.8265 18.5593 24.3505 18.3846C24.8744 18.21 25.4407 18.4932 25.6154 19.0171Z\" fill=\"#6E4AFF\"><\/path><\/svg><\/figure>\n<\/div>\n\n\n\n<p class=\"card__title is-style-heading-5 wp-block-paragraph\"><strong>Proactive<\/strong><\/p>\n\n\n\n<p class=\"card__text has-text-md-font-size wp-block-paragraph\">Empowers teams to respond quickly with smart alerts and AI insights that reveal what truly matters to every guest.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-mapal-card card wp-block-group swiper-slide\">\n<div class=\"wp-block-group card__wrapper is-style-card is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-4ade4dd8 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-mapal-indicator indicator item-card__icon\"><figure class=\"wp-block-image size-large card__image\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewbox=\"0 0 32 32\" fill=\"none\" class=\"wp-image-1030 wp-block-image__svg\" role=\"img\" aria-label=\"A purple bar chart icon with four vertical bars of varying heights, enclosed by an L-shaped border on the left and bottom sides.\" focusable=\"false\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M4 3C4.55228 3 5 3.44772 5 4V24C5 25.6569 6.34315 27 8 27H28V29H8C5.23858 29 3 26.7614 3 24V4C3 3.44772 3.44772 3 4 3ZM13.6667 5.33333C13.6667 4.04467 14.7113 3 16 3H17.3333C18.622 3 19.6667 4.04467 19.6667 5.33333V22.6667C19.6667 23.9553 18.622 25 17.3333 25H16C14.7113 25 13.6667 23.9553 13.6667 22.6667V5.33333ZM16 5C15.8159 5 15.6667 5.14924 15.6667 5.33333V22.6667C15.6667 22.8508 15.8159 23 16 23H17.3333C17.5174 23 17.6667 22.8508 17.6667 22.6667V5.33333C17.6667 5.14924 17.5174 5 17.3333 5H16ZM7 9.33333C7 8.04467 8.04467 7 9.33333 7H10.6667C11.9553 7 13 8.04467 13 9.33333V22.6667C13 23.9553 11.9553 25 10.6667 25H9.33333C8.04467 25 7 23.9553 7 22.6667V9.33333ZM9.33333 9C9.14924 9 9 9.14924 9 9.33333V22.6667C9 22.8508 9.14924 23 9.33333 23H10.6667C10.8508 23 11 22.8508 11 22.6667V9.33333C11 9.14924 10.8508 9 10.6667 9H9.33333ZM20.3333 14.6667C20.3333 13.378 21.378 12.3333 22.6667 12.3333H24C25.2887 12.3333 26.3333 13.378 26.3333 14.6667V22.6667C26.3333 23.9553 25.2887 25 24 25H22.6667C21.378 25 20.3333 23.9553 20.3333 22.6667V14.6667ZM22.6667 14.3333C22.4826 14.3333 22.3333 14.4826 22.3333 14.6667V22.6667C22.3333 22.8508 22.4826 23 22.6667 23H24C24.1841 23 24.3333 22.8508 24.3333 22.6667V14.6667C24.3333 14.4826 24.1841 14.3333 24 14.3333H22.6667Z\" fill=\"#6E4AFF\"><\/path><\/svg><\/figure>\n<\/div>\n\n\n\n<p class=\"card__title is-style-heading-5 wp-block-paragraph\"><strong>Insightful<\/strong><\/p>\n\n\n\n<p class=\"card__text has-text-md-font-size wp-block-paragraph\">Turns ratings and comments into actionable reports that help teams identify trends, measure impact and improve quality.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-mapal-card card wp-block-group swiper-slide\">\n<div class=\"wp-block-group card__wrapper is-style-card is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-4ade4dd8 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-mapal-indicator indicator item-card__icon\"><figure class=\"wp-block-image size-large card__image\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewbox=\"0 0 32 32\" fill=\"none\" class=\"wp-image-1031 wp-block-image__svg\" role=\"img\" aria-label=\"A purple upward-pointing arrow with a jagged base, symbolising growth or an increase, on a light grey background.\" focusable=\"false\"><path d=\"M29 8C29 7.74408 28.9024 7.48816 28.7071 7.29289C28.5119 7.09763 28.2559 7 28 7H20C19.4477 7 19 7.44772 19 8C19 8.55228 19.4477 9 20 9L25.5858 9L17.2395 17.3463L12.6 13.8667C12.2019 13.5681 11.6448 13.6077 11.2929 13.9596L1.95958 23.2929C1.56906 23.6834 1.56906 24.3166 1.95958 24.7071C2.3501 25.0976 2.98327 25.0976 3.37379 24.7071L12.0939 15.987L16.7334 19.4667C17.1315 19.7653 17.6886 19.7257 18.0405 19.3738L27 10.4142L27 16C27 16.5523 27.4477 17 28 17C28.5523 17 29 16.5523 29 16L29 8C29 7.99994 29 8.00006 29 8Z\" fill=\"#6E4AFF\"><\/path><\/svg><\/figure>\n<\/div>\n\n\n\n<p class=\"card__title is-style-heading-5 wp-block-paragraph\"><strong>Impactful<\/strong><\/p>\n\n\n\n<p class=\"card__text has-text-md-font-size wp-block-paragraph\">Boosts visibility and trust online by turning positive guest experiences into long-term growth for your hospitality brand.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group cards-slider-nav is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button cards-slider-button-prev\"><button type=\"button\" class=\"wp-block-button__link wp-element-button\">Previous<\/button><\/div>\n\n\n<div class=\"wp-block-button cards-slider-button-next\"><button type=\"button\" class=\"wp-block-button__link wp-element-button\">Next<\/button><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-mapal-vertical-section alignfull vertical-section mapal-pattern-step-content is-layout-flow wp-block-mapal-vertical-section-is-layout-flow\">\n<div class=\"wp-block-cover alignfull is-light vertical-section__container\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-group vertical-section__row is-layout-grid wp-container-core-group-is-layout-79dc550c wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group vertical-section__header wp-container-content-64aeeb98 is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center is-style-chip wp-block-paragraph\">Capabilities<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-what-we-can-do\">What we can <em><mark class=\"has-inline-color has-accent-color\">do<\/mark><\/em><\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-group vertical-section__content is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-mapal-step-content alignfull step-content\">\n<div class=\"wp-block-group step-content__wrapper is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group step-content__body is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group step-content__media is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2048\" height=\"2023\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-review-management-en.png\" alt=\"A customer review for Fast Burger Edinburgh is shown with a 5-star Tripadvisor rating, 4.3 stars on Google, and 4.1 on Yelp. The review praises food, service, and value, with icons and analysis tags visible.\" class=\"wp-image-1032\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-review-management-en.webp 2048w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-review-management-en-300x296.webp 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-review-management-en-1024x1012.webp 1024w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-review-management-en-768x759.webp 768w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-review-management-en-1536x1517.webp 1536w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2048\" height=\"2023\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-comprehensive-response-en.png\" alt=\"A user interface displays feedback parameters, including tone, style, and length options, alongside a sample customer review and AI-generated response. A feedback chart shows 2.4K opinions: 54% positive, 25% neutral, 21% negative.\" class=\"wp-image-1033\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-comprehensive-response-en.webp 2048w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-comprehensive-response-en-300x296.webp 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-comprehensive-response-en-1024x1012.webp 1024w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-comprehensive-response-en-768x759.webp 768w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-comprehensive-response-en-1536x1517.webp 1536w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2048\" height=\"2023\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-surveys-en.png\" alt=\"A digital interface shows a form for a dining survey, with a dropdown menu listing assistants: John, Richard (selected), and Britney. The form sets conditions based on the selected assistant.\" class=\"wp-image-1034\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-surveys-en.webp 2048w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-surveys-en-300x296.webp 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-surveys-en-1024x1012.webp 1024w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-surveys-en-768x759.webp 768w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-surveys-en-1536x1517.webp 1536w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2048\" height=\"2023\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-track-customer-experience-en.png\" alt=\"A dashboard displays customer insights as labelled blue circles and a sentiment score gauge showing 88.6% positive, 10% neutral, and 8% negative feedback, with comparison stats to previous periods and benchmarks.\" class=\"wp-image-1035\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-track-customer-experience-en.webp 2048w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-track-customer-experience-en-300x296.webp 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-track-customer-experience-en-1024x1012.webp 1024w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-track-customer-experience-en-768x759.webp 768w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-track-customer-experience-en-1536x1517.webp 1536w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group step-content__content is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-02909016 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group step-content__progress is-layout-flow wp-block-group-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-group step-content__items is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group step-content__items-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-mapal-feature-item alignfull feature-item is-layout-flow wp-block-mapal-feature-item-is-layout-flow\">\n<div class=\"wp-block-group feature-item__content is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-02909016 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-mapal-indicator indicator feature-item__icon is-style-secondary-s\"><figure class=\"wp-block-image size-large indicator__image\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" class=\"wp-image-787 wp-block-image__svg\" role=\"img\" aria-label=\"A purple, simple line drawing of a spiral-bound notepad with three visible rings on the left side and rounded edges.\" focusable=\"false\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M3.75 5C3.75 2.92893 5.42893 1.25 7.5 1.25H17C19.0711 1.25 20.75 2.92893 20.75 5V19C20.75 21.0711 19.0711 22.75 17 22.75H7.5C5.42893 22.75 3.75 21.0711 3.75 19V17.75H3C2.58579 17.75 2.25 17.4142 2.25 17C2.25 16.5858 2.58579 16.25 3 16.25H3.75V12.75H3C2.58579 12.75 2.25 12.4142 2.25 12C2.25 11.5858 2.58579 11.25 3 11.25H3.75V7.75H3C2.58579 7.75 2.25 7.41421 2.25 7C2.25 6.58579 2.58579 6.25 3 6.25H3.75V5ZM5.25 7.75H6C6.41421 7.75 6.75 7.41421 6.75 7C6.75 6.58579 6.41421 6.25 6 6.25H5.25V5C5.25 3.75736 6.25736 2.75 7.5 2.75H15.25V21.25H7.5C6.25736 21.25 5.25 20.2426 5.25 19V17.75H6C6.41421 17.75 6.75 17.4142 6.75 17C6.75 16.5858 6.41421 16.25 6 16.25H5.25V12.75H6C6.41421 12.75 6.75 12.4142 6.75 12C6.75 11.5858 6.41421 11.25 6 11.25H5.25V7.75ZM16.75 21.25H17C18.2426 21.25 19.25 20.2426 19.25 19V5C19.25 3.75736 18.2426 2.75 17 2.75H16.75V21.25Z\" fill=\"#6E4AFF\"><\/path><\/svg><\/figure>\n<\/div>\n\n\n\n<div id=\"brand-reputation\" class=\"wp-block-group feature-item__body is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-left feature-item__title is-style-label-lg wp-block-paragraph\"><strong>Review management<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-left feature-item__text wp-block-paragraph\">See review metrics from all major social platforms in one clear dashboard with customisable measurements, sentiment analysis, trending topics and automatic translation.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-mapal-feature-item alignfull feature-item is-layout-flow wp-block-mapal-feature-item-is-layout-flow\">\n<div class=\"wp-block-group feature-item__content is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-02909016 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-mapal-indicator indicator feature-item__icon is-style-secondary-s\"><figure class=\"wp-block-image size-large indicator__image\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" class=\"wp-image-631 wp-block-image__svg\" role=\"img\" aria-label=\"A simple icon of a line graph with two jagged lines, one above the other, both showing fluctuating trends over time. The lines are purple and the background is light grey.\" focusable=\"false\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M3.00008 2.25C3.41429 2.25 3.75008 2.58579 3.75008 3V9.59861L8.58405 6.37596C8.79494 6.23537 9.06256 6.2108 9.29552 6.31064L15.8288 9.11062L20.4697 4.46967C20.7626 4.17678 21.2375 4.17678 21.5304 4.46967C21.8233 4.76256 21.8233 5.23744 21.5304 5.53033L16.5304 10.5303C16.3136 10.7472 15.9865 10.8102 15.7046 10.6894L9.07806 7.8494L3.75008 11.4014V15.5986L8.58405 12.376C8.75252 12.2636 8.95925 12.2242 9.15723 12.2666L16.1572 13.7666C16.2552 13.7877 16.3481 13.8281 16.4302 13.8856L21.4302 17.3856C21.7695 17.6231 21.852 18.0908 21.6145 18.4301C21.377 18.7694 20.9093 18.852 20.57 18.6144L15.6944 15.2015L9.1526 13.7997L3.75008 17.4014V18C3.75008 19.2426 4.75744 20.25 6.00008 20.25H21.0001C21.4143 20.25 21.7501 20.5858 21.7501 21C21.7501 21.4142 21.4143 21.75 21.0001 21.75H6.00008C3.92901 21.75 2.25008 20.0711 2.25008 18V17.0116C2.24997 17.0043 2.24997 16.997 2.25008 16.9897V11.0116C2.24997 11.0043 2.24997 10.997 2.25008 10.9897V3C2.25008 2.58579 2.58587 2.25 3.00008 2.25Z\" fill=\"#6E4AFF\"><\/path><\/svg><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group feature-item__body is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-left feature-item__title is-style-label-lg wp-block-paragraph\"><strong>Comprehensive response features<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-left feature-item__text wp-block-paragraph\">Leave no review unanswered by creating automated or personalised responses to your own criteria. See response rates, metrics and evolution easily for your business or at site level.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-mapal-feature-item alignfull feature-item is-layout-flow wp-block-mapal-feature-item-is-layout-flow\">\n<div class=\"wp-block-group feature-item__content is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-02909016 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-mapal-indicator indicator feature-item__icon is-style-secondary-s\"><figure class=\"wp-block-image size-large indicator__image\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" class=\"wp-image-889 wp-block-image__svg\" role=\"img\" aria-label=\"Two overlapping squares with a purple outline, one in front of the other, and a tick inside the front square.\" focusable=\"false\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.25 5C6.25 3.48122 7.48122 2.25 9 2.25L19 2.25C20.5188 2.25 21.75 3.48122 21.75 5V15C21.75 16.5188 20.5188 17.75 19 17.75H17.75V19C17.75 20.5188 16.5188 21.75 15 21.75H5C3.48122 21.75 2.25 20.5188 2.25 19L2.25 9C2.25 7.48122 3.48122 6.25 5 6.25H6.25V5ZM5 7.75C4.30965 7.75 3.75 8.30964 3.75 9L3.75 19C3.75 19.6904 4.30964 20.25 5 20.25H15C15.6904 20.25 16.25 19.6904 16.25 19V17.0005C16.25 17.0004 16.25 17.0007 16.25 17.0005C16.25 17.0004 16.25 16.9996 16.25 16.9995L16.25 9C16.25 8.30965 15.6904 7.75 15 7.75L5 7.75ZM17.75 16.25L17.75 9C17.75 7.48122 16.5188 6.25 15 6.25L7.75 6.25L7.75 5C7.75 4.30964 8.30965 3.75 9 3.75L19 3.75C19.6904 3.75 20.25 4.30964 20.25 5V15C20.25 15.6904 19.6904 16.25 19 16.25H17.75ZM14.5061 10.9465C14.8118 11.226 14.833 11.7004 14.5535 12.0061L9.98209 17.0061C9.7069 17.3071 9.24162 17.333 8.93469 17.0644L5.50612 14.0644C5.19439 13.7917 5.16281 13.3179 5.43557 13.0061C5.70833 12.6944 6.18215 12.6628 6.49388 12.9356L9.3702 15.4524L13.4465 10.9939C13.726 10.6882 14.2004 10.667 14.5061 10.9465Z\" fill=\"#6E4AFF\"><\/path><\/svg><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group feature-item__body is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-left feature-item__title is-style-label-lg wp-block-paragraph\"><strong>Surveys<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-left feature-item__text wp-block-paragraph\">Create custom surveys, gather valuable customer feedback and make data-driven decisions to enhance customer experience and operations.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-mapal-feature-item alignfull feature-item is-layout-flow wp-block-mapal-feature-item-is-layout-flow\">\n<div class=\"wp-block-group feature-item__content is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-02909016 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-mapal-indicator indicator feature-item__icon is-style-secondary-s\"><figure class=\"wp-block-image size-large indicator__image\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" class=\"wp-image-976 wp-block-image__svg\" role=\"img\" aria-label=\"A simple blue hand-drawn smiley face with large eyes and a wide, open-mouthed smile, enclosed in a rough circular outline on a light background.\" focusable=\"false\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M12 2.75C6.89137 2.75 2.75 6.89137 2.75 12C2.75 17.1086 6.89137 21.25 12 21.25C17.1086 21.25 21.25 17.1086 21.25 12C21.25 6.89137 17.1086 2.75 12 2.75ZM1.25 12C1.25 6.06294 6.06294 1.25 12 1.25C17.9371 1.25 22.75 6.06294 22.75 12C22.75 17.9371 17.9371 22.75 12 22.75C6.06294 22.75 1.25 17.9371 1.25 12ZM8.5 7.75C8.08579 7.75 7.75 8.08579 7.75 8.5C7.75 8.91421 8.08579 9.25 8.5 9.25C8.91421 9.25 9.25 8.91421 9.25 8.5C9.25 8.08579 8.91421 7.75 8.5 7.75ZM6.25 8.5C6.25 7.25736 7.25736 6.25 8.5 6.25C9.74264 6.25 10.75 7.25736 10.75 8.5C10.75 9.74264 9.74264 10.75 8.5 10.75C7.25736 10.75 6.25 9.74264 6.25 8.5ZM15.5 7.75C15.0858 7.75 14.75 8.08579 14.75 8.5C14.75 8.91421 15.0858 9.25 15.5 9.25C15.9142 9.25 16.25 8.91421 16.25 8.5C16.25 8.08579 15.9142 7.75 15.5 7.75ZM13.25 8.5C13.25 7.25736 14.2574 6.25 15.5 6.25C16.7426 6.25 17.75 7.25736 17.75 8.5C17.75 9.74264 16.7426 10.75 15.5 10.75C14.2574 10.75 13.25 9.74264 13.25 8.5ZM5.25 13C5.25 12.5858 5.58579 12.25 6 12.25H18C18.4142 12.25 18.75 12.5858 18.75 13C18.75 16.2979 15.5941 18.75 12 18.75C8.40592 18.75 5.25 16.2979 5.25 13ZM6.83425 13.75C7.2657 15.6601 9.31225 17.25 12 17.25C14.6877 17.25 16.7343 15.6601 17.1658 13.75H6.83425Z\" fill=\"#6E4AFF\"><\/path><\/svg><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group feature-item__body is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-left feature-item__title is-style-label-lg wp-block-paragraph\"><strong>Track customer experience<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-left feature-item__text wp-block-paragraph\">Get an overview of customer sentiment across your business or drill down by site to monitor reviews and response levels.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group step-content__nav is-nowrap is-layout-flex wp-container-core-group-is-layout-c7ebd8d6 wp-block-group-is-layout-flex\"><div class=\"wp-block-mapal-icon-button icon-button step-content-button-prev\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button icon-button__button is-style-secondary-s\"><button type=\"button\" class=\"wp-block-button__link wp-element-button\">Icon<\/button><\/div>\n<\/div>\n<\/div>\n\n\n<div class=\"wp-block-mapal-icon-button icon-button step-content-button-next\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button icon-button__button is-style-secondary-s\"><button type=\"button\" class=\"wp-block-button__link wp-element-button\">Icon<\/button><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-mapal-vertical-section alignfull vertical-section mapal-pattern-step-content is-layout-flow wp-block-mapal-vertical-section-is-layout-flow\">\n<div class=\"wp-block-cover alignfull is-light vertical-section__container\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-group vertical-section__row is-layout-grid wp-container-core-group-is-layout-79dc550c wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group vertical-section__content is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-mapal-step-content alignfull step-content\">\n<div class=\"wp-block-group step-content__wrapper is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group step-content__body is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group step-content__content is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-02909016 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group step-content__progress is-layout-flow wp-block-group-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-group step-content__items is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group step-content__items-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-mapal-feature-item alignfull feature-item is-layout-flow wp-block-mapal-feature-item-is-layout-flow\">\n<div class=\"wp-block-group feature-item__content is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-02909016 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-mapal-indicator indicator feature-item__icon is-style-secondary-s\"><figure class=\"wp-block-image size-large indicator__image\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" class=\"wp-image-878 wp-block-image__svg\" role=\"img\" aria-label=\"A simple purple icon of a central circle with five lines radiating outward, each ending in a smaller circle, resembling a network or molecular structure.\" focusable=\"false\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M19.3125 3.75C18.7947 3.75 18.375 4.16973 18.375 4.6875C18.375 5.20527 18.7947 5.625 19.3125 5.625C19.8303 5.625 20.25 5.20527 20.25 4.6875C20.25 4.16973 19.8303 3.75 19.3125 3.75ZM16.875 4.6875C16.875 3.34131 17.9663 2.25 19.3125 2.25C20.6587 2.25 21.75 3.34131 21.75 4.6875C21.75 6.03369 20.6587 7.125 19.3125 7.125C18.8885 7.125 18.4897 7.01673 18.1424 6.82633L15.7847 8.7911C16.0029 9.25247 16.125 9.76823 16.125 10.3125C16.125 10.6385 16.0812 10.9543 15.9992 11.2543L17.4656 12.0967C17.9126 11.5782 18.5742 11.25 19.3125 11.25C20.6587 11.25 21.75 12.3413 21.75 13.6875C21.75 15.0337 20.6587 16.125 19.3125 16.125C17.9663 16.125 16.875 15.0337 16.875 13.6875C16.875 13.6216 16.8776 13.5563 16.8827 13.4917L15.3056 12.5857C14.8045 13.1897 14.1077 13.6255 13.3125 13.7959V16.9926C14.2917 17.3089 15 18.228 15 19.3125C15 20.6587 13.9087 21.75 12.5625 21.75C11.2163 21.75 10.125 20.6587 10.125 19.3125C10.125 18.228 10.8333 17.3089 11.8125 16.9926V13.7959C11.5345 13.7363 11.2685 13.6443 11.0187 13.524L6.83975 18.1673C7.02181 18.5087 7.125 18.8985 7.125 19.3125C7.125 20.6587 6.03369 21.75 4.6875 21.75C3.34131 21.75 2.25 20.6587 2.25 19.3125C2.25 17.9663 3.34131 16.875 4.6875 16.875C5.07276 16.875 5.43714 16.9644 5.76105 17.1235L9.83176 12.6005C9.31261 11.9816 9 11.1835 9 10.3125C9 10.0963 9.01925 9.88465 9.05614 9.6791L6.59878 8.45041C6.1523 9.01369 5.46209 9.375 4.6875 9.375C3.34131 9.375 2.25 8.28369 2.25 6.9375C2.25 5.59131 3.34131 4.5 4.6875 4.5C6.03369 4.5 7.125 5.59131 7.125 6.9375C7.125 6.97032 7.12435 7.003 7.12307 7.03551L9.63006 8.28901C10.2729 7.35919 11.3466 6.75 12.5625 6.75C13.4434 6.75 14.2497 7.06975 14.8715 7.59952L17.1104 5.73383C16.9595 5.41678 16.875 5.06201 16.875 4.6875ZM4.6875 6C4.16973 6 3.75 6.41973 3.75 6.9375C3.75 7.45527 4.16973 7.875 4.6875 7.875C5.20527 7.875 5.625 7.45527 5.625 6.9375C5.625 6.41973 5.20527 6 4.6875 6ZM12.5625 8.25C11.4234 8.25 10.5 9.17341 10.5 10.3125C10.5 11.4516 11.4234 12.375 12.5625 12.375C13.7016 12.375 14.625 11.4516 14.625 10.3125C14.625 9.17341 13.7016 8.25 12.5625 8.25ZM19.3125 12.75C18.7947 12.75 18.375 13.1697 18.375 13.6875C18.375 14.2053 18.7947 14.625 19.3125 14.625C19.8303 14.625 20.25 14.2053 20.25 13.6875C20.25 13.1697 19.8303 12.75 19.3125 12.75ZM4.6875 18.375C4.16973 18.375 3.75 18.7947 3.75 19.3125C3.75 19.8303 4.16973 20.25 4.6875 20.25C5.20527 20.25 5.625 19.8303 5.625 19.3125C5.625 18.7947 5.20527 18.375 4.6875 18.375ZM12.5625 18.375C12.0447 18.375 11.625 18.7947 11.625 19.3125C11.625 19.8303 12.0447 20.25 12.5625 20.25C13.0803 20.25 13.5 19.8303 13.5 19.3125C13.5 18.7947 13.0803 18.375 12.5625 18.375Z\" fill=\"#6E4AFF\"><\/path><\/svg><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group feature-item__body is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-left feature-item__title is-style-label-lg wp-block-paragraph\" id=\"analytics\"><strong>Cross business analysis<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-left feature-item__text wp-block-paragraph\">AI in Mapal helps join the dots between Reputation and other Mapal applications to give you unique cross-functional intelligence on how training, compliance and standards impact customer reviews.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-mapal-feature-item alignfull feature-item is-layout-flow wp-block-mapal-feature-item-is-layout-flow\">\n<div class=\"wp-block-group feature-item__content is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-02909016 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-mapal-indicator indicator feature-item__icon is-style-secondary-s\"><figure class=\"wp-block-image size-large indicator__image\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" class=\"wp-image-1036 wp-block-image__svg\" role=\"img\" aria-label=\"A simple icon of a photo or image, outlined in purple. It shows a mountain with a sun or moon in the top left corner, representing a generic picture or image placeholder.\" focusable=\"false\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6 3.75C4.75736 3.75 3.75 4.75736 3.75 6L3.75 18C3.75 19.1367 4.5929 20.0765 5.68776 20.2285L14.6723 10.3455C15.3869 9.55941 16.6315 9.58622 17.3116 10.4024L20.25 13.9285L20.25 6C20.25 4.75736 19.2426 3.75 18 3.75L6 3.75ZM21.75 15.9941L21.75 6C21.75 3.92893 20.0711 2.25 18 2.25L6 2.25C3.92893 2.25 2.25 3.92893 2.25 6L2.25 18C2.25 20.0711 3.92893 21.75 6 21.75L18 21.75C20.0711 21.75 21.75 20.0711 21.75 18V16.0051C21.75 16.0014 21.75 15.9978 21.75 15.9941ZM20.25 16.2715L16.1593 11.3626C16.0621 11.2461 15.8843 11.2422 15.7822 11.3545L7.69541 20.25L18 20.25C19.2426 20.25 20.25 19.2426 20.25 18V16.2715ZM8 6.75C7.30964 6.75 6.75 7.30965 6.75 8C6.75 8.69036 7.30964 9.25 8 9.25C8.69036 9.25 9.25 8.69036 9.25 8C9.25 7.30965 8.69036 6.75 8 6.75ZM5.25 8C5.25 6.48122 6.48122 5.25 8 5.25C9.51878 5.25 10.75 6.48122 10.75 8C10.75 9.51878 9.51878 10.75 8 10.75C6.48122 10.75 5.25 9.51878 5.25 8Z\" fill=\"#6E4AFF\"><\/path><\/svg><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group feature-item__body is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-left feature-item__title is-style-label-lg wp-block-paragraph\"><strong>Photo analysis<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-left feature-item__text wp-block-paragraph\">Images speak a thousand words and are more likely to be shared. Our deep learning image recognition enables you to track photos by food type and topic, giving you valuable marketing data.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group step-content__nav is-nowrap is-layout-flex wp-container-core-group-is-layout-c7ebd8d6 wp-block-group-is-layout-flex\"><div class=\"wp-block-mapal-icon-button icon-button step-content-button-prev\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button icon-button__button is-style-secondary-s\"><button type=\"button\" class=\"wp-block-button__link wp-element-button\">Icon<\/button><\/div>\n<\/div>\n<\/div>\n\n\n<div class=\"wp-block-mapal-icon-button icon-button step-content-button-next\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button icon-button__button is-style-secondary-s\"><button type=\"button\" class=\"wp-block-button__link wp-element-button\">Icon<\/button><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group step-content__media is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2048\" height=\"2023\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-cross-business-analysis-en.png\" alt=\"Two data charts: The first shows a bar graph of review variations by unit over time, with most bars green and a few red. The second is a horizontal bar chart comparing scores for four units: Edinburgh, Bristol, London, Liverpool.\" class=\"wp-image-1037\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-cross-business-analysis-en.webp 2048w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-cross-business-analysis-en-300x296.webp 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-cross-business-analysis-en-1024x1012.webp 1024w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-cross-business-analysis-en-768x759.webp 768w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-cross-business-analysis-en-1536x1517.webp 1536w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2048\" height=\"2023\" src=\"https:\/\/mapal-os.com\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-photo-analysis-en.png\" alt=\"A plate with two sunny-side-up eggs, sliced tomatoes, avocado, rice, and bread. A photo analysis shows percentages for eggs (98%), tomatoes (97%), avocado (63%), and rice (20%).\" class=\"wp-image-1038\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-photo-analysis-en.webp 2048w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-photo-analysis-en-300x296.webp 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-photo-analysis-en-1024x1012.webp 1024w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-photo-analysis-en-768x759.webp 768w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/06\/mapal-reputation-photo-analysis-en-1536x1517.webp 1536w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-mapal-horizontal-section alignfull horizontal-section is-style-dark is-layout-flow wp-block-mapal-horizontal-section-is-layout-flow\">\n<div class=\"wp-block-cover alignfull is-light horizontal-section__container\"><img decoding=\"async\" class=\"wp-block-cover__image-background\" alt=\"\" src=\"\/wp-content\/plugins\/mapal-blocks\/build\/images\/dark-background.webp\" data-object-fit=\"cover\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-background-color has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-group horizontal-section__row is-layout-grid wp-container-core-group-is-layout-79dc550c wp-block-group-is-layout-grid\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-c7ebd8d6 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40.4412%\">\n<div class=\"wp-block-group horizontal-section__header is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-4ade4dd8 wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center is-style-chip wp-block-paragraph\">Our platform<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-left\" id=\"h-discover-mapal-os\">Discover<br><em><mark class=\"has-inline-color has-accent-3-dark-color\">Mapal OS<\/mark><\/em><\/h2>\n\n\n\n<p class=\"has-text-align-left is-style-text-lg wp-block-paragraph\">Mapal OS powers hospitality with industry-specific intelligence. Automation streamlines your operations and AI helps you run smarter \u2013 at any scale.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group horizontal-section__header-content is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-4ade4dd8 wp-block-group-is-layout-constrained\">\n<ul class=\"wp-block-list is-style-list-dark\">\n<li><strong>One-stop-shop<\/strong> for all your admin and setup<\/li>\n\n\n\n<li>Shared <strong>data<\/strong> for <strong>deeper intelligence<\/strong><\/li>\n\n\n\n<li><strong>AI<\/strong> where and when you need it<\/li>\n\n\n\n<li><strong>Mobile<\/strong>, <strong>tablet<\/strong> and <strong>desktop<\/strong> compatibility<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-45b074f7 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-text-align-center wp-element-button\" href=\"https:\/\/mapal-os.com\/en\/mapal-os\/\">How it works<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:59.5588%\">\n<div class=\"wp-block-group horizontal-section__main-content is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-4ade4dd8 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-mapal-solutions-scroll alignfull solutions-scroll wp-block-group\">\n<div class=\"wp-block-group swiper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group swiper-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-mapal-solutions-scroll-item solutions-scroll-item swiper-slide wp-block-group\">\n<div class=\"wp-block-group solutions-scroll-item__wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full solutions-scroll-item__image\"><img decoding=\"async\" src=\"https:\/\/mapal-os.com\/wp-content\/themes\/mapal-theme\/build\/images\/our-platform\/our-platform-1.webp\" alt=\"\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group solutions-scroll-item__content is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full solutions-scroll-item__logo-image\"><img decoding=\"async\" src=\"https:\/\/mapal-os.com\/wp-content\/themes\/mapal-theme\/build\/images\/our-platform\/our-platform-logo-1.webp\" alt=\"\" \/><\/figure>\n\n\n\n<p class=\"has-primary-color has-text-color wp-block-paragraph\">Our employee app, <strong>Mapal One<\/strong>, has everything your teams need to succeed. From making <strong>training <\/strong>easier to complete on the go to <strong>boosting communication <\/strong>to accepting extra shifts or <strong>requesting time off<\/strong> \u2013 they have it all, right in the palm of their hand.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button solutions-scroll-item__button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/mapal-os.com\/en\/mapal-os\/mapal-one\/\">Learn more<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<\/div>\n\n\n\n<div class=\"wp-block-group swiper-pagination is-nowrap is-layout-flex wp-container-core-group-is-layout-c7ebd8d6 wp-block-group-is-layout-flex\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-mapal-vertical-section alignfull vertical-section mapal-pattern-solutions-resources is-layout-flow wp-block-mapal-vertical-section-is-layout-flow\">\n<div class=\"wp-block-cover alignfull is-light vertical-section__container\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-group vertical-section__row is-layout-grid wp-container-core-group-is-layout-79dc550c wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group vertical-section__header is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center is-style-chip wp-block-paragraph\">Resources<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-learn-with-us\">Learn <em><mark class=\"has-inline-color has-accent-color\">with us<\/mark><\/em><\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-group vertical-section__content is-layout-constrained wp-block-group-is-layout-constrained\">\n<section class=\"wp-block-mapal-resources-carousel-standard alignfull resources-carousel-standard wp-block-group\" aria-label=\"Featured Resources Carousel\">\n<div class=\"wp-block-query resources-carousel-standard__query swiper is-layout-flow wp-block-query-is-layout-flow\" data-dp-query-id=\"7\"><ul class=\"resources-carousel-standard__track swiper-wrapper wp-block-post-template is-layout-flow wp-block-post-template-is-layout-flow\"><li class=\"wp-block-post post-4838 resource type-resource status-publish hentry resource_type-articles resource_topic-motivating-employees\">\n\n<article class=\"wp-block-mapal-resource-card resource-card wp-block-group\">\n<div class=\"wp-block-group resource-card__wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__image-wrapper is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-post-featured-image mapal-resource-card-default-image\"><img width=\"2400\" height=\"1600\" src=\"https:\/\/mapal-os.com\/en\/wp-content\/plugins\/mapal-plugin\/app\/domains\/resources\/assets\/default-heroes\/mapal-resources-article-hero.jpg\" class=\"attachment-full size-full wp-post-image\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group post-headings-wrap is-layout-flow wp-block-group-is-layout-flow\"><div class=\"taxonomy-resource_type is-style-label-caption is-style-tag-s wp-block-post-terms\" data-term=\"articles\"><a href=\"https:\/\/mapal-os.com\/en\/resource-type\/articles\/\" rel=\"tag\">Articles<\/a><\/div>\n\n<h3 class=\"is-style-heading-5 wp-block-post-title\"><a href=\"https:\/\/mapal-os.com\/en\/motivating-employees\/flow-learning-vs-thrive-learning-which-platform-is-right-for-your-hospitality-teams\/\" target=\"_self\" >Flow Learning vs Thrive Learning: Which platform is right for your hospitality teams?<\/a><\/h3>\n\n<div class=\"is-style-heading-6 wp-block-post-date\"><time datetime=\"2026-04-22T11:05:00.383Z\">22 April 2026<\/time><\/div><\/div>\n<\/div>\n<\/article>\n\n<\/li><li class=\"wp-block-post post-4834 resource type-resource status-publish has-post-thumbnail hentry resource_type-whitepaper\">\n\n<article class=\"wp-block-mapal-resource-card resource-card wp-block-group\">\n<div class=\"wp-block-group resource-card__wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__image-wrapper is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"419\" height=\"283\" src=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/09\/Personal_Open_Graphs.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"\" style=\"object-fit:cover;\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/09\/Personal_Open_Graphs.png 419w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/09\/Personal_Open_Graphs-300x203.png 300w\" sizes=\"auto, (max-width: 419px) 100vw, 419px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group post-headings-wrap is-layout-flow wp-block-group-is-layout-flow\"><div class=\"taxonomy-resource_type is-style-label-caption is-style-tag-s wp-block-post-terms\" data-term=\"whitepaper\"><a href=\"https:\/\/mapal-os.com\/en\/resource-type\/whitepaper\/\" rel=\"tag\">Whitepaper<\/a><\/div>\n\n<h3 class=\"is-style-heading-5 wp-block-post-title\"><a href=\"https:\/\/mapal-os.com\/en\/resources\/whitepapers\/restaurant-performance-survey\/\" target=\"_self\" >Restaurant Performance Survey<\/a><\/h3>\n\n<div class=\"is-style-heading-6 wp-block-post-date\"><time datetime=\"2026-04-22T11:05:00.383Z\">22 April 2026<\/time><\/div><\/div>\n<\/div>\n<\/article>\n\n<\/li><li class=\"wp-block-post post-4843 resource type-resource status-publish hentry resource_type-articles resource_topic-motivating-employees\">\n\n<article class=\"wp-block-mapal-resource-card resource-card wp-block-group\">\n<div class=\"wp-block-group resource-card__wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__image-wrapper is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-post-featured-image mapal-resource-card-default-image\"><img width=\"2400\" height=\"1600\" src=\"https:\/\/mapal-os.com\/en\/wp-content\/plugins\/mapal-plugin\/app\/domains\/resources\/assets\/default-heroes\/mapal-resources-article-hero.jpg\" class=\"attachment-full size-full wp-post-image\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group post-headings-wrap is-layout-flow wp-block-group-is-layout-flow\"><div class=\"taxonomy-resource_type is-style-label-caption is-style-tag-s wp-block-post-terms\" data-term=\"articles\"><a href=\"https:\/\/mapal-os.com\/en\/resource-type\/articles\/\" rel=\"tag\">Articles<\/a><\/div>\n\n<h3 class=\"is-style-heading-5 wp-block-post-title\"><a href=\"https:\/\/mapal-os.com\/en\/motivating-employees\/how-to-choose-the-best-hospitality-lms-training-software\/\" target=\"_self\" >How to choose the best hospitality LMS training software<\/a><\/h3>\n\n<div class=\"is-style-heading-6 wp-block-post-date\"><time datetime=\"2026-04-22T11:05:00.383Z\">22 April 2026<\/time><\/div><\/div>\n<\/div>\n<\/article>\n\n<\/li><li class=\"wp-block-post post-3112 resource type-resource status-publish has-post-thumbnail hentry resource_type-articles resource_topic-motivating-employees resource_product-flow-learning\">\n\n<article class=\"wp-block-mapal-resource-card resource-card wp-block-group\">\n<div class=\"wp-block-group resource-card__wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__image-wrapper is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"864\" height=\"608\" src=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Personal_alcohol_licence_blog_resource_image.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Smiling man holding a wine glass sits at a bar, engaged in conversation with another person. Warm, soft lighting creates a cosy and relaxed atmosphere.\" style=\"object-fit:cover;\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Personal_alcohol_licence_blog_resource_image.png 864w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Personal_alcohol_licence_blog_resource_image-300x211.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Personal_alcohol_licence_blog_resource_image-768x540.png 768w\" sizes=\"auto, (max-width: 864px) 100vw, 864px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group post-headings-wrap is-layout-flow wp-block-group-is-layout-flow\"><div class=\"taxonomy-resource_type is-style-label-caption is-style-tag-s wp-block-post-terms\" data-term=\"articles\"><a href=\"https:\/\/mapal-os.com\/en\/resource-type\/articles\/\" rel=\"tag\">Articles<\/a><\/div>\n\n<h3 class=\"is-style-heading-5 wp-block-post-title\"><a href=\"https:\/\/mapal-os.com\/en\/motivating-employees\/personal-alcohol-licence-building-confident-compliant-hospitality-teams\/\" target=\"_self\" >Personal alcohol licence: Building confident, compliant hospitality teams<\/a><\/h3>\n\n<div class=\"is-style-heading-6 wp-block-post-date\"><time datetime=\"2026-04-22T11:05:00.383Z\">22 April 2026<\/time><\/div><\/div>\n<\/div>\n<\/article>\n\n<\/li><li class=\"wp-block-post post-4585 resource type-resource status-publish has-post-thumbnail hentry resource_type-articles resource_topic-motivating-employees\">\n\n<article class=\"wp-block-mapal-resource-card resource-card wp-block-group\">\n<div class=\"wp-block-group resource-card__wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__image-wrapper is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"864\" height=\"608\" src=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/09\/EN_Too_many_tools_not_enough_clarity_blog_resource_image.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"\" style=\"object-fit:cover;\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/09\/EN_Too_many_tools_not_enough_clarity_blog_resource_image.png 864w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/09\/EN_Too_many_tools_not_enough_clarity_blog_resource_image-300x211.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/09\/EN_Too_many_tools_not_enough_clarity_blog_resource_image-768x540.png 768w\" sizes=\"auto, (max-width: 864px) 100vw, 864px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group post-headings-wrap is-layout-flow wp-block-group-is-layout-flow\"><div class=\"taxonomy-resource_type is-style-label-caption is-style-tag-s wp-block-post-terms\" data-term=\"articles\"><a href=\"https:\/\/mapal-os.com\/en\/resource-type\/articles\/\" rel=\"tag\">Articles<\/a><\/div>\n\n<h3 class=\"is-style-heading-5 wp-block-post-title\"><a href=\"https:\/\/mapal-os.com\/en\/motivating-employees\/restaurant-teams-have-learning-tools-the-challenge-is-accessing-them-when-it-matters-most\/\" target=\"_self\" >Restaurant teams have learning tools. The challenge is accessing them when it matters most<\/a><\/h3>\n\n<div class=\"is-style-heading-6 wp-block-post-date\"><time datetime=\"2026-04-22T11:05:00.383Z\">22 April 2026<\/time><\/div><\/div>\n<\/div>\n<\/article>\n\n<\/li><li class=\"wp-block-post post-3106 resource type-resource status-publish has-post-thumbnail hentry resource_type-case-study resource_topic-operational-efficiency resource_product-flow-learning\">\n\n<article class=\"wp-block-mapal-resource-card resource-card wp-block-group\">\n<div class=\"wp-block-group resource-card__wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__image-wrapper is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"972\" height=\"684\" src=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Valor_Resource_Image.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Two people wearing dark aprons smile as they look at a tablet together in a warmly lit restaurant or caf\u00e9 setting.\" style=\"object-fit:cover;\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Valor_Resource_Image.png 972w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Valor_Resource_Image-300x211.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_Valor_Resource_Image-768x540.png 768w\" sizes=\"auto, (max-width: 972px) 100vw, 972px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group post-headings-wrap is-layout-flow wp-block-group-is-layout-flow\"><div class=\"taxonomy-resource_type is-style-label-caption is-style-tag-s wp-block-post-terms\" data-term=\"case-study\"><a href=\"https:\/\/mapal-os.com\/en\/resource-type\/case-study\/\" rel=\"tag\">Case Study<\/a><\/div>\n\n<h3 class=\"is-style-heading-5 wp-block-post-title\"><a href=\"https:\/\/mapal-os.com\/en\/operational-efficiency\/valor-hospitality-championing-careers-and-earning-industry-recognition\/\" target=\"_self\" >Valor Hospitality: Championing careers, driving engagement and earning industry recognition<\/a><\/h3>\n\n<div class=\"is-style-heading-6 wp-block-post-date\"><time datetime=\"2026-04-22T11:05:00.383Z\">22 April 2026<\/time><\/div><\/div>\n<\/div>\n<\/article>\n\n<\/li><li class=\"wp-block-post post-4580 resource type-resource status-publish has-post-thumbnail hentry resource_type-articles resource_topic-motivating-employees\">\n\n<article class=\"wp-block-mapal-resource-card resource-card wp-block-group\">\n<div class=\"wp-block-group resource-card__wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__image-wrapper is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"864\" height=\"608\" src=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/09\/EN_Performance_breaks_under_pressure_blog_resource_image.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"\" style=\"object-fit:cover;\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/09\/EN_Performance_breaks_under_pressure_blog_resource_image.png 864w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/09\/EN_Performance_breaks_under_pressure_blog_resource_image-300x211.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/09\/EN_Performance_breaks_under_pressure_blog_resource_image-768x540.png 768w\" sizes=\"auto, (max-width: 864px) 100vw, 864px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group post-headings-wrap is-layout-flow wp-block-group-is-layout-flow\"><div class=\"taxonomy-resource_type is-style-label-caption is-style-tag-s wp-block-post-terms\" data-term=\"articles\"><a href=\"https:\/\/mapal-os.com\/en\/resource-type\/articles\/\" rel=\"tag\">Articles<\/a><\/div>\n\n<h3 class=\"is-style-heading-5 wp-block-post-title\"><a href=\"https:\/\/mapal-os.com\/en\/motivating-employees\/restaurant-teams-are-trained-why-does-performance-still-break-on-shift\/\" target=\"_self\" >Restaurant teams are trained. Why does performance still break on shift?<\/a><\/h3>\n\n<div class=\"is-style-heading-6 wp-block-post-date\"><time datetime=\"2026-04-22T11:05:00.383Z\">22 April 2026<\/time><\/div><\/div>\n<\/div>\n<\/article>\n\n<\/li><li class=\"wp-block-post post-3359 resource type-resource status-publish has-post-thumbnail hentry resource_type-whitepaper resource_topic-operational-efficiency resource_product-flow-learning\">\n\n<article class=\"wp-block-mapal-resource-card resource-card wp-block-group\">\n<div class=\"wp-block-group resource-card__wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group resource-card__image-wrapper is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"972\" height=\"684\" src=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_The_6_levers_every_UK_restaurant_needs_to_build_sustainable_operations_resource-image_1080x760.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"A woman in a black apron stands in a modern restaurant kitchen, holding a tablet and smiling slightly, with plates and salad leaves visible on the counter beside her.\" style=\"object-fit:cover;\" srcset=\"https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_The_6_levers_every_UK_restaurant_needs_to_build_sustainable_operations_resource-image_1080x760.png 972w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_The_6_levers_every_UK_restaurant_needs_to_build_sustainable_operations_resource-image_1080x760-300x211.png 300w, https:\/\/mapal-os.com\/en\/wp-content\/uploads\/sites\/9\/2026\/08\/EN_The_6_levers_every_UK_restaurant_needs_to_build_sustainable_operations_resource-image_1080x760-768x540.png 768w\" sizes=\"auto, (max-width: 972px) 100vw, 972px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group post-headings-wrap is-layout-flow wp-block-group-is-layout-flow\"><div class=\"taxonomy-resource_type is-style-label-caption is-style-tag-s wp-block-post-terms\" data-term=\"whitepaper\"><a href=\"https:\/\/mapal-os.com\/en\/resource-type\/whitepaper\/\" rel=\"tag\">Whitepaper<\/a><\/div>\n\n<h3 class=\"is-style-heading-5 wp-block-post-title\"><a href=\"https:\/\/mapal-os.com\/en\/operational-efficiency\/the-6-levers-every-uk-restaurant-needs-to-build-operational-resilience\/\" target=\"_self\" >The 6 levers every UK restaurant needs to build operational resilience<\/a><\/h3>\n\n<div class=\"is-style-heading-6 wp-block-post-date\"><time datetime=\"2026-04-22T11:05:00.383Z\">22 April 2026<\/time><\/div><\/div>\n<\/div>\n<\/article>\n\n<\/li><\/ul>\n\n<\/div>\n\n\n\n<div class=\"wp-block-group resources-carousel-standard__footer is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-a2f81d22 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-buttons resources-carousel-standard__nav is-nowrap is-layout-flex wp-container-core-buttons-is-layout-f46c4183 wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button resources-carousel-standard__button resources-carousel-standard__button--prev icon-button__button is-style-secondary-s\"><button type=\"button\" class=\"wp-block-button__link wp-element-button\">Previous slide<\/button><\/div>\n\n\n<div class=\"wp-block-button resources-carousel-standard__button resources-carousel-standard__button--next icon-button__button is-style-secondary-s\"><button type=\"button\" class=\"wp-block-button__link wp-element-button\">Next slide<\/button><\/div>\n<\/div>\n\n\n\n<p class=\"screen-reader-text resources-carousel-standard__status wp-block-paragraph\">Carousel status<\/p>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":20,"featured_media":0,"parent":540,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_mapal_is_product_page":false,"_mapal_availability_override_enabled":false,"_mapal_available_markets":[],"_mapal_availability_notice_title":"","_mapal_availability_notice_body":"","_mapal_availability_notice_cta_label":"","_mapal_global_availability_panel_enabled":false,"_mapal_global_availability_panel_use_defaults":true,"_mapal_global_availability_panel_heading":"","_mapal_global_availability_panel_intro":"","_mapal_global_availability_panel_cta_label":"","_mapal_global_availability_panel_cta_mode":"","_mapal_global_availability_panel_hide_missing_regions":false,"editor_notices":[],"footnotes":"","_mapal_market_applicability":[],"_mapal_localisation_intent":"","_mapal_localisation_intent_reason":"","_mapal_content_proposal_desired_slug":""},"class_list":["post-1042","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - 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Track reviews, respond faster and protect your brand across every location.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mapal-os.com\/en\/solutions\/reputation\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reputation | Mapal UK\" \/>\n<meta property=\"og:description\" content=\"Discover how Mapal UK helps UK hospitality businesses improve operations, workforce management and business performance.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mapal-os.com\/en\/solutions\/reputation\/\" \/>\n<meta property=\"og:site_name\" content=\"Mapal UK\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-14T13:08:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/mapal.wpengine.com\/en\/wp-content\/uploads\/sites\/9\/2026\/07\/mapal-open-graph.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"8 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/mapal-os.com\\\/en\\\/solutions\\\/reputation\\\/\",\"url\":\"https:\\\/\\\/mapal-os.com\\\/en\\\/solutions\\\/reputation\\\/\",\"name\":\"Seamless Online Reputation Management Software for Hospitality\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/mapal-os.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/mapal-os.com\\\/en\\\/solutions\\\/reputation\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/mapal-os.com\\\/en\\\/solutions\\\/reputation\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/mapal-os.com\\\/wp-content\\\/uploads\\\/sites\\\/9\\\/2026\\\/06\\\/mapal-reputation-hero-logo-1.svg\",\"datePublished\":\"2026-06-30T11:50:24+00:00\",\"dateModified\":\"2026-07-14T13:08:51+00:00\",\"description\":\"Monitor, manage and improve guest feedback with online reputation management software for hospitality. 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