Leading people and culture experts
from the world of hospitality

Shine People & Culture Summit is an event hosted by Mapal to
share knowledge, experience and insights within the hospitality sector.

This year, we will be celebrating today's hospitality wins, bringing together industry pioneers, culture champions and forward-thinking operators for an afternoon of insight, networking, inspiration and practical strategies.

Contributing hospitality brands

Programme

12.30
Registration 🛎️
13.00
Official welcome

Dan Barnes: Founder and MD of Flourish Hospitality

13.20
Panel - From concept to crowds: Secrets to smooth new openings

Harry Bennet: UK Sales Director at Mapal[panel host]

Craig Benson: Strategic Senior L&D Leader at WINGSTOP UK
Maz Bryden: Learning & Development Manager at Popeyes UK

13.55
Panel – Beyond inclusion: How neurodiversity initiatives drive success

Dorothea Jones: CEO & Founder of Inclusivation [panel host]

Ted Blackwell: Head of Digital Development at Springboard
Hannah Plumb: Talent & Culture Director at The Alchemist

14.30
Break for lunch 🥪 ☕
15.15
Panel - Small touches, big impact: Affordable ways to deliver real value for guests

Ed Christmas: Managing Director at Bums on Seats
Filipe Borne: Head of Sales at Lucky Voice

15:50
Panel – Talk the walk: How great comms build stronger cultures

Paddy Howley: Founder of So Let's Talk [panel host]

Ryan Ashton: Director at Levy
Becky Irving: Digital Learning Manager at Loungers

16:25
Keynote – The great debate: Turning data into action

Arica Allen: VP Hospitality & Innovation at Sodexo Live!
Tevin Jones: Senior Manager, Global Digital Learning at Sodexo Live!

17.00
Farewell ✨🥂

Register for Shine People + Culture Summit 2025